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Receptionist – Queensland House Removers (Caboolture)

Casual Role | Long-Term Opportunity

About the Role

We're looking for a confident and friendly Receptionist to join our team at Queensland House Removers on the 14 Janurary 2026. Based in Caboolture, this role is perfect for someone who enjoys a mix of customer service and administration, and wants to be part of a supportive, long-standing business.

As the first point of contact for our clients, you'll help keep our office running smoothly and provide essential support to the wider team.

This casual position requires availability during standard business hours only.

Your Responsibilities
  • Greeting clients and visitors with a warm, professional approach

  • Answering and directing incoming phone calls

  • General admin support including data entry, filing, and photocopying

  • Preparing TMPs (Transport Management Plans) and Energex Scopes

  • Updating our website and posting on social media

  • Preparing job folders and documentation

  • Assisting with other administrative tasks as needed

What You'll Bring
  • Previous experience in reception or customer service

  • Minimum of 2+ years experience in a receptionist or customer service role

  • Strong communication and interpersonal skills

  • Excellent organisation and time-management

  • Confidence using standard office software and equipment

  • Basic Microsoft Office proficiency is required for using standard office software

  • A positive, professional, customer-focused attitude

Why You'll Love Working With Us
  • Ongoing training and professional development

  • Long-term role with stability

  • Supportive and friendly team environment

About Queensland House Removers

With over 20 years in the industry, Queensland House Removers is a trusted leader in house removal and storage services in the Caboolture region. We're committed to quality, sustainability, and strong community values.

If you're ready to take the next step in your administration career, we'd love to hear from you. Apply today!


Receptionist
Queensland House Removers

About Gidget Foundation Australia

Gidget Foundation Australia (GFA) is a not-for-profit organisation whose purpose is to raise awareness, advocate, educate and deliver specialist clinical services for the prevention and treatment of perinatal mental health challenges. We’re on a mission to support the mental health of expectant, new and potential parents to ensure they receive accessible, timely and specialist care, and we’re driven by our values of authenticity, innovation, compassion and teamwork.

About the role

Reporting to the Executive Assistant to CEO, the Team Assistant is a newly created role designed to provide high-level administrative and coordination support to GFA’s Executive Leadership Team. This pivotal position ensures the seamless delivery of executive functions through efficient logistics, organisation, and operational support. The Team Assistant will contribute to the productivity and effectiveness of GFA’s Executive Leadership Team and partner closely with the wider team across the organisation.

This role is ideal for a proactive and detail-oriented professional who thrives in a dynamic, fast-paced environment, and who brings a high standard of discretion, communication, and organisation to all tasks.

Key Accountabilities

• Provide comprehensive administrative support to Executive Leadership Team.

• Coordination across multiple complex diaries to schedule internal and external meetings.

• Preparation of meeting papers, presentations, agendas and minutes.

• Manage various organisational registers and filing records to ensure accuracy in documentation for best practice.

• Manage travel arrangements for staff including flights, accommodation, ground transport, and itineraries, in alignment with travel policy.

• Support coordination of team activities and initiatives where needed.

• Assist in project tracking and coordination of deliverables across the Executive team.

• Assist in the coordination and delivery of staff onboarding, engagement activities and events.

• Act as a key point of contact for vendors and suppliers.

• Collaborate closely with the team and external stakeholders to build trusted working relationships.

Selection Criteria

Essential:

• Minimum 2 years’ experience in an administrative, team support, or coordination role.

• Strong organisational and time-management skills, with ability to support multiple stakeholders.

• Excellent written and verbal communication skills, including the ability to prepare correspondence and support reporting.

• Proven ability to handle sensitive information with discretion and maintain confidentiality.

• High level of proficiency with Microsoft Office Suite and confidence navigating online platforms and shared workspaces.

• Demonstrated ability to build positive relationships across teams and provide proactive support.

• Ability to work in a fast-paced environment while maintaining attention to detail.

Desirable:

• Experience coordinating meetings, preparing agendas and minutes, or supporting project-related tasks.

• Prior experience in the health, community, or not-for-profit sectors.

• Experience supporting senior leaders, committees, or governance functions.

• Certificate or qualification in Business Administration or a related field.

What We Offer

Purpose & Impact: Shape the experience of thousands of parents across Australia during one of life’s most vulnerable transitions.

Growth Environment: Work within a rapidly growing organisation focused on national service expansion, innovation, and scale.

Values-Led Culture: Collaborate with passionate, professional, and compassionate colleagues.

Flexibility & Balance: Enjoy hybrid working arrangements that support work–life balance.

Wellbeing Focus: Access dedicated wellbeing days to recharge and prioritise your wellbeing.

Attractive Benefits: Receive a competitive salary with access to not-for-profit salary packaging options (tax concessions).

Terms of Employment

We’re seeking a full-time team member (1.0 FTE) to join us at our North Sydney office, with the benefit of flexible hybrid work arrangements. This position is initially offered as a 12-month contract aligned with grant funding, with the possibility of extension subject to continued funding.

Prior to appointment, where applicable, GFA employees are required to provide evidence of:

• Criminal record check

• Working with Children Check

• Applicable qualifications or experience

Child Safe Principles

GFA is a Child Safe organisation which complies with the National Principles for Child Safe Organisations. All Staff, contractors and volunteers are expected to comply with these principles.

Diversity & Inclusion Principles

Gidget Foundation Australia is committed to creating a diverse and inclusive workforce that represents the communities we support across Australia. We encourage people of all backgrounds, those with a disability, Aboriginal and Torres Strait Islander people and those who identify as LGBTQI+ to apply.

Applications will be reviewed as received so we encourage interested applicants to apply as soon as possible.

Team Assistant
Gidget Foundation

Lead Executive Assistant (EA) to CEO - Full time ongoing role

Based at our Head Office in Ringwood, with hybrid working options

Competitive salary + 12% Super + Salary Packaging benefits of up to $18,550

Lead Executive Assistant (EA) to CEO - Full time ongoing role

Based at our Head Office in Ringwood, with hybrid working options

Competitive salary + 12% Super + Salary Packaging benefits of up to $18,550

Join us at Each
For over 50 years, Each has stood beside individuals and communities, helping people live healthier, more fulfilling lives.

We put people at the heart of everything we do, surrounding them with a network of care and support that empowers individuals to thrive. Join us and be part of a team that delivers Altogether better care—because when we come together, we create brighter futures for all.


About the Executive Assistant team
The Executive Assistant team at Each plays a vital role in enabling our leadership to deliver on strategic priorities. Working closely with the CEO and Executive Team, this team ensures seamless coordination, communication, and support across the organisation.


Your role, your impact
As Lead Executive Assistant, you’ll be the trusted right hand to the CEO and a key driver of excellence across our executive support function. You’ll help shape how we work at the highest levels—ensuring clarity, consistency, and collaboration across the organisation.

Key responsibilities:

  • Provide high-level, confidential executive support to the CEO, including correspondence, calendar and workflow management

  • Act as a key liaison between the CEO and internal/external stakeholders

  • Lead and coordinate the Executive Assistant cohort across the organisation

  • Develop and implement consistent systems and standards for executive support

  • Oversee and quality-check executive-level documentation, including supporting Board papers

  • Support strategic initiatives and organisational priorities through project coordination

  • Manage key meetings and events, including agendas, minutes, and follow-up actions

  • Coach and mentor Executive Assistants to build a high-performing, collaborative team

  • Coordinate travel and logistics for the CEO and Executive Team as needed

  • Represent the CEO’s office with professionalism, discretion, and a commitment to Each’s values


About you
To succeed in this role, you’ll bring:

  • Minimum 7 years’ experience in executive-level support, including supporting a CEO or equivalent

  • Experience leading or coordinating a team or function within a complex organisation

  • Strong communication, organisation, and interpersonal skills

  • High-level discretion, integrity, and political acumen

  • Ability to manage competing priorities in a fast-paced environment

  • Ability to write correspondence on behalf of the CEO as required

  • Advanced proficiency in Microsoft Office and digital collaboration tools


What will make you stand out

  • Qualification in Business Administration or related discipline (e.g., Advanced Diploma of Business Administration)

  • Experience in project coordination and stakeholder engagement

  • A proactive, solutions-focused mindset

  • A collaborative leadership style that values inclusion and continuous improvement


What’s in it for you
At Each you’ll be supported to be your best. We provide:

  • Supportive & inclusive culture – Work with like-minded colleagues and leaders who genuinely care

  • Balance your way – Flexible work arrangements to help you juggle work and life commitments

  • Boost your take-home pay – Not-for-Profit Salary Packaging (up to $15,900 tax-free per year) plus an extra $2,650 tax-free for meals and entertainment

  • Corporate discounts - Retailers include JB Hi Fi, Haymes Paint & The Good Guys

  • Endless career opportunities – With over 200 programs across QLD, NSW, ACT, and VIC, there are plenty of pathways to progress

  • More leave when you need it – 4 weeks annual leave, sick/carer’s leave, family & domestic violence leave, and the option to purchase extra leave

  • A workplace designed for you – Well-resourced facilities, on-site parking, and everything you need to do your best work

  • Extra savings on the side – Access novated leasing for a cost-effective way to manage your vehicle expenses


Ready to take the next step?
To view the full Position Description visit each.com.au, go to ‘Work With Us’ > ‘Careers’ > ‘Open Roles’ and search for this position.

For more information, please contact our Talent Acquisition team at recruitment@each.com.au

Applications Close: Friday 19th December 2025

Lead Executive Assistant
Each

Plenty of support, training and opportunity available

Join one of the largest automotive dealership networks

Exclusive employee discounts on lifestyle and automotive products

Plenty of support, training and opportunity available

Join one of the largest automotive dealership networks

Exclusive employee discounts on lifestyle and automotive products

  • Plenty of support, training and opportunity available
  • Join one of the largest automotive dealership networks
  • Exclusive employee discounts on lifestyle and automotive products

We have an exciting opportunity for a Fleet Administration Clerk to join a highly successful team based at Toyota Bathurst. The ideal candidate will bring a positive can-do attitude and a strong eagerness to learn.

Responsibilities:

  • To maintain the necessary requirements to ensure that the data relating to the daily, weekly and monthly operations of the Group Fleet department.
  • Drafting and processing fleet deals
  • Organising Vehicle Registration and preparing logbooks
  • Booking trucks for deliveries
  • Organising Vehicle RO's and detailing list
  • Updating al the dealer portals for the FMO's
  • Compliance with procedures and policies
  • Ad-hoc administration duties

The successful candidate will need the following:

  • Full work rights in Australia
  • Exceptional interpersonal and customer service skills
  • Proficient computer skills with a basic understanding of Microsoft Excel, Word, and Outlook
  • Attention to detail
  • Capability to perform effectively under pressure

What we offer:

  • Embrace development and mentoring from your team, fostering personal and professional growth!
  • Access discounted rates on Bupa Private Health Insurance, prioritizing your well-being
  • Exclusive discounts on vehicles, parts and servicing
  • Benefit from our Employee Assistance Program (EAP), providing support and resources during challenging times
  • Lifestyle discounts, including Gym memberships and retail discounts
  • Paid parental leave to support you and your family

Join Bathurst Toyota, a proud Australian-owned business and part of the Peter Warren Automotive Holdings family. We represent some of the finest vehicle brands and offer a complete range of services, including expert mechanical servicing, to cover all aspects of vehicle ownership. With a dedicated team, we are built on a strong foundation of deep market knowledge, exceptional customer service, and industry-leading expertise.  We value our people as one of our greatest assets and are looking for passionate individuals to join our growing team.

If you think this role is right for you, please apply today by completing our online application.

Fleet Administration Clerk
Peter Warren Automotive

Monday to Friday - No weekends!

Opportunity for career progression

No use of a personal vehicle while at work

Monday to Friday - No weekends!

Opportunity for career progression

No use of a personal vehicle while at work

About Us:

DCC Industry Group is dedicated to enriching lives through our key divisions: Youth & Communities, Foster and Kinship Care, Workforce, Allied Health and Disability Services. Our goal is to provide services that empower individuals across all stages of life, supporting their well-being and personal growth in every aspect of their journey. 


About the Role:

Reporting to the Quality, Risk and Compliance Coordinator, this role serves as an integral member of the broader Quality, Risk & Compliance team and is critical in focusing on maintaining the highest standards of compliance within DCC’s operations. This role is entrusted with the crucial responsibility of reviewing and overseeing DCC’s current documentation and forms, ensuring they are consistently aligned with the stringent requirements set by Child Protection Licensing and the National Disability Insurance Scheme (NDIS).

Key responsibilities will include:

  • Review, update, and maintain all compliance documents to ensure alignment with Child Protection Licensing, NDIS, and regulatory requirements.

  • Monitor legislative changes and conduct regular audits and risk assessments, providing feedback and corrective actions.

  • Develop organised record-keeping systems and prepare clear compliance reports for management and stakeholders.

  • Collaborate with internal teams, experts, and managers to support understanding and implementation of compliance expectations.

  • Promote a safe, respectful, and values-aligned workplace culture while maintaining strict confidentiality.

  • Support team performance by being approachable, addressing concerns, and following tasks through to completion.

  • Apply commercial thinking, challenge the status quo, and adapt positively to change to improve business outcomes.

  • Use sound judgement and initiative to resolve issues and contribute to short- and medium-term planning.

  • Perform additional reasonable duties as required and travel to DCC sites when needed.

What's on Offer:

  • Full-time permanent role

  • Monday to Friday - No weekends!

  • No use of personal vehicle while at work

  • $65,000 per annum plus super

  • Access to EAP

  • Supportive leadership with professional development opportunity

Qualifications/Requirements:

  • Certificate IV or higher in a related field is desirable

  • A detailed understanding of the regulatory landscape concerning Child Protection and NDIS requirements is desirable.

  • Proven experience in a compliance officer role or administrator, preferably within the same or similar industry.

  • An aptitude for problem-solving and implementing preventative measures.

  • Excellent communication skills, both written and oral, are essential.

  • Well-developed time management and organisational skills.

  • Current Australian driver’s licence (Open or P2)

  • Working with Children Check (blue card) or able to obtain

  • NDIS Working Screening check (yellow card) or able to obtain

  • Satisfactory national police check or able to obtain

  • Satisfactory LCS check or able to obtain

How to apply: 

Please complete and submit your cover letter explaining how your skills, experience, and personal attributes qualify you to succeed in completing the key responsibilities. 

If this sounds like an opportunity for you, or should you have further questions or require more information, please contact hr@dccgroup.org.au.


We are proud to be an Indigenous-led organisation, and we value diversity and are committed to providing a safe, inclusive, and culturally respectful workplace for all. We have zero tolerance for discrimination and uphold the highest standards of child safeguarding in line with the Child Safe Organisations Act 2024 (Qld).

We welcome candidates from all cultural backgrounds, abilities, genders, and identities who share our commitment to child safety, cultural safety, and the wellbeing of children and young people.

Quality, Risk and Compliance Administrator
DCC Industry Group


Right at Home Sydney The Hills is looking for a dedicated and detail-oriented Scheduling Officer/Administrator to join our compassionate and growing team. You’ll play a crucial role in coordinating care services that help our clients live independently in their own homes.

What you’ll be doing:
  • Responding to phone calls, emails, and enquiries professionally and efficiently

  • Liaising with clients and care workers to schedule and confirm services

  • Creating, updating, and optimising staff rosters to meet client and business needs

  • Ensuring accurate and timely documentation for Payroll processing

  • Reconciling employee timesheets every fortnight

  • Supporting compliance checks (Police Checks, NDIS Worker Screening, Visa status)

  • Investigating and resolving pay queries promptly

  • Assisting staff with day-to-day queries (leave, uniforms, etc.)

  • Supporting the daily operations of the office and maintaining workflow efficiency

  • Managing onboarding and third-party documentation

What we’re looking for:
  • Experience in administration with strong organisational and time management skills

  • Excellent communication and customer service skills

  • Proficiency in Microsoft Office (Word, Excel, Outlook) and CRM systems

  • Previous experience in scheduling or rostering is essential

  • Ability to work both independently and within a team

  • Problem-solving skills, attention to detail, and discretion

  • Experience using rostering platforms

Why join us?
  • Supportive and inclusive team environment

  • Opportunity to make a real difference in people’s lives every day

  • Fast-growing, values-driven organisation


Scheduling office/Administrator
Right at Home Sydney the Hills

About Gidget Foundation Australia

Gidget Foundation Australia (GFA) is a not-for-profit organisation whose purpose is to raise awareness, advocate, educate and deliver specialist clinical services for the prevention and treatment of perinatal mental health challenges. We’re on a mission to support the mental health of expectant, new and potential parents to ensure they receive accessible, timely and specialist care, and we’re driven by our values of authenticity, innovation, compassion and teamwork.

About the role

Reporting to the Executive Assistant to CEO, the Office Coordinator plays a pivotal role in ensuring the smooth day-to-day operations of Gidget Foundation Australia’s main office and Gidget House North Sydney (GHNS). This newly created role is responsible for maintaining a professional, welcoming, and efficient work environment, coordinating office systems, and facilitating cross-team collaboration. The role is ideal for a proactive, solutions-focused individual with strong organisational and interpersonal skills.

Key Accountabilities

1. Office & Facilities Coordination

• Oversee the maintenance and presentation of GFA main office and GHNS.

• Liaise with building management, cleaners, and contractors to ensure facilities are safe, clean, and functional.

• Manage office access, security passes, and visitor protocols.

• Coordinate repairs, maintenance, and WHS compliance across sites.

• Answer general enquiries from incoming calls and emails, take accurate message and re-direct or respond as appropriate.

• Assist with incoming mail as required.

• Collaborate with teams to provide administrative support as required.

• Collaborate with teams to ensure compliance with accreditation requirements.

• Assist with meeting and event coordination.

• Ad-hoc administrative duties as required.

2. IT & Systems Support

• Act as the first point of contact for IT-related issues and liaise with external IT providers.

• Support onboarding and offboarding processes (e.g., hardware setup, email access).

• Maintain asset registers and coordinate equipment servicing and upgrades.

3. Supplies & Inventory Management

• Monitor and replenish office and kitchen supplies across GHNS and other locations.

• Manage stationery, printing, and promotional materials stock.

• Coordinate deliveries and ensure appropriate distribution and storage.

Selection Criteria

Essential

• Demonstrated experience in office administration, coordination, or business support roles (minimum 2 years).

• Strong organisational skills with the ability to manage competing priorities and meet deadlines.

• Excellent communication and interpersonal skills, with a professional and welcoming approach.

• High attention to detail and accuracy across administrative tasks, record-keeping and documentation.

• Proficiency with Microsoft Office Suite and confidence using digital tools and systems.

• Ability to work independently as well as collaboratively within a team.

• Demonstrated problem-solving ability and initiative in improving processes and supporting day-to-day operations.

Desirable

• Previous experience in the health, community, or not-for-profit sector.

• Familiarity with scheduling tools, CRM or workflow systems.

• Familiarity with workflow tools or basic data entry/reporting.

What We Offer

Purpose & Impact: Shape the experience of thousands of parents across Australia during one of life’s most vulnerable transitions.

Growth Environment: Work within a rapidly growing organisation focused on national service expansion, innovation, and scale.

Values-Led Culture: Collaborate with passionate, professional, and compassionate colleagues.

Flexibility & Balance: Enjoy hybrid working arrangements that support work–life balance.

Wellbeing Focus: Access dedicated wellbeing days to recharge and prioritise your wellbeing.

Attractive Benefits: Receive a competitive salary with access to not-for-profit salary packaging options (tax concessions).

Terms of Employment

We’re seeking a full-time team member (1.0 FTE) to join us at our North Sydney office, with the benefit of flexible hybrid work arrangements. This position is initially offered as a 12-month contract aligned with grant funding, with the possibility of extension subject to continued funding.

Prior to appointment, where applicable, GFA employees are required to provide evidence of:

• Criminal record check

• Working with Children Check

• Applicable qualifications or experience

Child Safe Principles

GFA is a Child Safe organisation which complies with the National Principles for Child Safe Organisations. All Staff, contractors and volunteers are expected to comply with these principles.

Diversity & Inclusion Principles

Gidget Foundation Australia is committed to creating a diverse and inclusive workforce that represents the communities we support across Australia. We encourage people of all backgrounds, those with a disability, Aboriginal and Torres Strait Islander people and those who identify as LGBTQI+ to apply.

Applications will be reviewed as received so we encourage interested applicants to apply as soon as possible.

Office Coordinator
Gidget Foundation

Enjoy numerous benefits a Government role brings - Permanent full-time

Salary Sacrifice: house, travel, car, study, electricity, fitness + much more

Location - TOWNSVILLE - Tropical North Queensland

Enjoy numerous benefits a Government role brings - Permanent full-time

Salary Sacrifice: house, travel, car, study, electricity, fitness + much more

Location - TOWNSVILLE - Tropical North Queensland

About the opportunity  

The position provides a high level of customer service, demonstrating understanding, empathy, patience and a positive attitude towards patients and colleagues.

The position provides an efficient appointment booking service for all patients and provide efficient utilisation of booking time available for clinicians.  The position is responsible for supporting patient access to Oral Health's Standard Range of Services in in accordance with the Oral Health Services Waiting List Guideline and Eligibility Guideline.

The position provides a range of frontline and frontline support activities to support the Townsville Oral Health Service to deliver Service Agreement Key Performance Indicators.

PLEASE NOTE - There are two positions available.  One permanent full-time and one temporary full-time, up to 05/08/2026, with a possibility of an additional 12 month extension.

Career Growth and Development

We support career progression with structured pathways, secondment opportunities, and access to education and training programs. Whether specialising in a clinical field, upskilling in Digital Health, or transitioning to leadership roles, employees benefit from mentorship, professional development initiatives, and strong institutional partnerships with James Cook University (JCU).

Supportive Workplace Culture and Regional Advantage

A strong community-driven culture makes our organisation an attractive workplace, fostering collaboration, inclusion, and professional support. We balance metro-level healthcare opportunities with a regional feel, offering short commutes, access to rural and urban facilities, and a close-knit professional network. Employees experience a unique blend of career growth and lifestyle flexibility without the hustle of larger cities.

Work/Life Balance and Lifestyle Benefits

Nestled within beautiful North Queensland, the rural, urban, country and coastal locations found within the Townsville HHS region provides vibrant and unique communities, affordable living with stunning landscapes, outdoor adventures, and a relaxed lifestyle.

Competitive salary and benefits:

We offer attractive remuneration packages and generous leave entitlements.

  • Salary range: $2950.00  - $3280.70  p.f. (AO3)
  • 4 weeks annual leave with 17.5% loading
  • Locality allowance
  • 12.75% employer contribution to superannuation
  • Plus Salary Sacrificing options may be available

Requirements:

  • Whilst not mandatory, previous experience in a busy Administration role is highly desirable.
  • This is a Vaccine Preventable Disease (VPD) risk role. Hepatitis B, Measles, Mumps, Rubella, Varicella, Pertussis and Tuberculosis

Please refer to the Role Description for further details.

Apply now and be part of something extraordinary!

Enquiries are welcome; please contact: Melissa Crawford (Manager, Oral Health Services) on (07) 4433 9960

Apply ONLINE: https://apply-springboard.health.qld.gov.au/jobs/QLD-TV670426

Applications close:  Thursday, 11 December 2026

Unsolicited resumes from recruitment agencies will not be accepted.

Please download the Role Description from the `Documents' section below for application/interview preparation and future reference.

Administration Officer - Townsville Oral Health Services
Townsville Hospital and Health Service

CoolTimes Services Pty Ltd is a leading provider of HVAC solutions in the Brisbane area and we are searching for an experienced and enthusiastic, Full-Time Service Co-ordinator to join our team. 
With years of experience in the industry, we specialise in delivering quality air conditioning installation, maintenance, and repair services to residential and commercial clients. At CoolTimes Services, we are committed to excellence, quality craftsmanship, and exceptional customer service. 
As a team, we are proud of our positive work culture which enables us to achieve great results for our clients and have some fun along the way!

About the Role: 
Based in our Head office at Capalaba, you will play a vital role in providing support across the business and service operations. Working closely with the Service Manager, your key responsibilities include:

  • Serve as the first point of contact for customers regarding service enquiries, scheduling, and follow-ups

  • Use internal data management systems to assist with scheduling and allocating and distribution of works for the field technicians

  • Booking and managing enquiries relating to service quotes, ensuring timely and accurate responses

  • Monitor job progress and communicate updates to customers and internal teams

  • Invoicing and quoting all service jobs

  • Manage multiple service requests simultaneously, while maintaining accuracy and attention to detail in a fast-paced working environment

  • Booking and following up leads, quotes and scheduled works

  • Ordering spare parts, assigning parts to jobs, inventory reporting and stock returns

  • Raising purchase orders for materials and subcontractors, invoice data entry and processing

  • Updating and maintaining customer and client profiles, including maintenance contracts

  • Support the Service Manager with reports, scheduling efficiencies, and technician productivity tracking

  • Providing high-level customer service to both commercial and residential customers

About You:

  • Strong customer service and communication skills with a professional, solution-focused approach

  • Ability and confidence to communicate effectively with clients, management, subcontractors, and service technicians

  • Exceptional customer support skills, a friendly manner and willingness to assist as required

  • Excellent organisational and problem-solving abilities, with the capacity to multi-task and stay detail-oriented under pressure

  • Ability to pick up new systems/CRM with ease

  • Good problem-solving skills and strong sense of initiative

  • An exceptional eye for detail, ability to problem solve and a focus on task completion

  • Reliable and punctual

  • Ability to work autonomously and as part of a team

  • Previous experience in a similar role and scheduling experience is preferred


Service Co-Ordinator
CoolTimes Services Pty Ltd

Salary $81,384.68 to $94,405.48 p/a + super

Permanent full time position - 35 hours per week

Work from Home (WFH) options / Flexible Working Arrangements

Salary $81,384.68 to $94,405.48 p/a + super

Permanent full time position - 35 hours per week

Work from Home (WFH) options / Flexible Working Arrangements

Project Support & Improvement Officer

  • Salary $81,384.68 to $94,405.48 p/a + super
  • Permanent full time position – 35 hours per week
  • Work from Home (WFH) options / Flexible Working Arrangements
  • Novated Lease options available for private use vehicles

About Ku-ring-gai Council

Ku-ring-gai is one of Sydney’s most beautiful and environmentally rich areas, located just 16km north of the CBD.

With a mix of vibrant town centres, leafy residential areas, heritage precincts, and natural bushland, we are a local government area committed to balancing growth with sustainability, character, and community values.

About the role

Council is seeking a motivated and detail-oriented Project Support & Improvement Officer to join our team.

This role provides essential project coordination and administrative support across a range of initiatives, including the development and implementation of project management procedures, system administration, and continuous improvement programs.

Your duties will include, but are not limited to:

  • Provide project support, including development of procedures, templates, and documentation, and assist with monitoring project/program milestones
  • Administer and maintain Council’s Project Management System, including configuration, user support, reporting, testing, and integrations
  • Deliver training, troubleshooting, and ongoing support for end users and project teams
  • Facilitate communication, meetings, and engagement activities within the team and with internal stakeholders
  • Support continuous improvement initiatives by identifying opportunities, implementing process enhancements, and adopting best practices
  • Monitor funding agreements and ensure compliance with project requirements
  • Prepare reports, presentations, and documentation to support project management and business performance initiatives

Qualifications, Skills & Experience

  • Certificate IV in Business Administration, Project Management, or a related field, or demonstrated relevant experience with ongoing professional development
  • Current Class C Driver’s Licence
  • Proven experience in project support, process improvement, and administration, including developing reports, documentation, and presentations
  • Strong communication, problem-solving, and interpersonal skills, with the ability to work independently and collaboratively
  • Highly developed time management skills, with the ability to plan, prioritise, and manage multiple activities and projects
  • Proficiency in Microsoft Suite (Word, Excel, Outlook) and experience with project management software

Benefits

  • 35 hour working week
  • Work from Home (WFH) options / Flexible Working Arrangements
  • Novated Lease options available for private use vehicles
  • Access to Fitness Passport
  • Up to $100 Health & Fitness yearly reimbursement (conditional)
  • Free confidential Employee Assistance Program
  • Beautiful Ku-ring-gai Location
  • Supportive and collaborative team culture
  • Access to a wide range of development and training opportunities

For more information on the benefits offered at Ku-ring-gai Council, please refer to our website click here.

How to apply

Applicants are required to address all Essential Criteria as listed within the Position Description to be eligible for an interview.

Like to know more? Contact Claire Ashby on 9424 0157

Closes: 11:30pm, Tuesday 9 December 2025

Ku-ring-gai Council is an equal opportunity employer

Project Support & Improvement Officer
Ku-ring-gai Council