About Gidget Foundation Australia

Gidget Foundation Australia (GFA) is a not-for-profit organisation whose purpose is to raise awareness, advocate, educate and deliver specialist clinical services for the prevention and treatment of perinatal mental health challenges. We’re on a mission to support the mental health of expectant, new and potential parents to ensure they receive accessible, timely and specialist care, and we’re driven by our values of authenticity, innovation, compassion and teamwork.

About the role

Reporting to the Executive Assistant to CEO, the Office Coordinator plays a pivotal role in ensuring the smooth day-to-day operations of Gidget Foundation Australia’s main office and Gidget House North Sydney (GHNS). This newly created role is responsible for maintaining a professional, welcoming, and efficient work environment, coordinating office systems, and facilitating cross-team collaboration. The role is ideal for a proactive, solutions-focused individual with strong organisational and interpersonal skills.

Key Accountabilities

1. Office & Facilities Coordination

• Oversee the maintenance and presentation of GFA main office and GHNS.

• Liaise with building management, cleaners, and contractors to ensure facilities are safe, clean, and functional.

• Manage office access, security passes, and visitor protocols.

• Coordinate repairs, maintenance, and WHS compliance across sites.

• Answer general enquiries from incoming calls and emails, take accurate message and re-direct or respond as appropriate.

• Assist with incoming mail as required.

• Collaborate with teams to provide administrative support as required.

• Collaborate with teams to ensure compliance with accreditation requirements.

• Assist with meeting and event coordination.

• Ad-hoc administrative duties as required.

2. IT & Systems Support

• Act as the first point of contact for IT-related issues and liaise with external IT providers.

• Support onboarding and offboarding processes (e.g., hardware setup, email access).

• Maintain asset registers and coordinate equipment servicing and upgrades.

3. Supplies & Inventory Management

• Monitor and replenish office and kitchen supplies across GHNS and other locations.

• Manage stationery, printing, and promotional materials stock.

• Coordinate deliveries and ensure appropriate distribution and storage.

Selection Criteria

Essential

• Demonstrated experience in office administration, coordination, or business support roles (minimum 2 years).

• Strong organisational skills with the ability to manage competing priorities and meet deadlines.

• Excellent communication and interpersonal skills, with a professional and welcoming approach.

• High attention to detail and accuracy across administrative tasks, record-keeping and documentation.

• Proficiency with Microsoft Office Suite and confidence using digital tools and systems.

• Ability to work independently as well as collaboratively within a team.

• Demonstrated problem-solving ability and initiative in improving processes and supporting day-to-day operations.

Desirable

• Previous experience in the health, community, or not-for-profit sector.

• Familiarity with scheduling tools, CRM or workflow systems.

• Familiarity with workflow tools or basic data entry/reporting.

What We Offer

• Purpose & Impact: Shape the experience of thousands of parents across Australia during one of life’s most vulnerable transitions.

• Growth Environment: Work within a rapidly growing organisation focused on national service expansion, innovation, and scale.

• Values-Led Culture: Collaborate with passionate, professional, and compassionate colleagues.

• Flexibility & Balance: Enjoy hybrid working arrangements that support work–life balance.

• Wellbeing Focus: Access dedicated wellbeing days to recharge and prioritise your wellbeing.

• Attractive Benefits: Receive a competitive salary with access to not-for-profit salary packaging options (tax concessions).

Terms of Employment

We’re seeking a full-time team member (1.0 FTE) to join us at our North Sydney office, with the benefit of flexible hybrid work arrangements. This position is initially offered as a 12-month contract aligned with grant funding, with the possibility of extension subject to continued funding.

Prior to appointment, where applicable, GFA employees are required to provide evidence of:

• Criminal record check

• Working with Children Check

• Applicable qualifications or experience

Child Safe Principles

GFA is a Child Safe organisation which complies with the National Principles for Child Safe Organisations. All Staff, contractors and volunteers are expected to comply with these principles.

Diversity & Inclusion Principles

Gidget Foundation Australia is committed to creating a diverse and inclusive workforce that represents the communities we support across Australia. We encourage people of all backgrounds, those with a disability, Aboriginal and Torres Strait Islander people and those who identify as LGBTQI+ to apply.

Applications will be reviewed as received so we encourage interested applicants to apply as soon as possible.