Scheduling office/Administrator
Right at Home Sydney the Hills
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Right at Home Sydney The Hills is looking for a dedicated and detail-oriented Scheduling Officer/Administrator to join our compassionate and growing team. You’ll play a crucial role in coordinating care services that help our clients live independently in their own homes.
What you’ll be doing:Responding to phone calls, emails, and enquiries professionally and efficiently
Liaising with clients and care workers to schedule and confirm services
Creating, updating, and optimising staff rosters to meet client and business needs
Ensuring accurate and timely documentation for Payroll processing
Reconciling employee timesheets every fortnight
Supporting compliance checks (Police Checks, NDIS Worker Screening, Visa status)
Investigating and resolving pay queries promptly
Assisting staff with day-to-day queries (leave, uniforms, etc.)
Supporting the daily operations of the office and maintaining workflow efficiency
Managing onboarding and third-party documentation
Experience in administration with strong organisational and time management skills
Excellent communication and customer service skills
Proficiency in Microsoft Office (Word, Excel, Outlook) and CRM systems
Previous experience in scheduling or rostering is essential
Ability to work both independently and within a team
Problem-solving skills, attention to detail, and discretion
Experience using rostering platforms
Supportive and inclusive team environment
Opportunity to make a real difference in people’s lives every day
Fast-growing, values-driven organisation