The Business

Join a long-established Australian brand and major player in the hospitality industry, with national and international distribution. We’re looking for a highly energetic and hardworking individual to join our Reservoir team and help drive the growth of our commercial kitchen business.

Why You’ll Love This Role

Be part of a dynamic, supportive team.

Contribute directly to business growth and operational success.

Work in a fast-paced, rewarding environment with national and international reach.

Your new position

As the Customer Service and Spare Parts Coordinator, you will be responsible for

·         Primarily customer service,

·         Spare parts will be about 30% of your day

·         Responding promptly to customer inquiries, via phone and email

·         Maintaining accurate records on the CRM

·         Providing technical assistance and product information to customers and service agents

·         Handling warranty claims and coordinating service requests

·         Processing spare parts orders, quotations and returns

·         Maintaining inventory accuracy

·         Souring spare parts, liaising with supplies

·         Monitoring back orders

To be considered for this role you must have:

·         Previous experience in customer service or spare parts

·         Ability to multi-task and work under pressure

·         Ability to work autonomously and maintain positive working relationships

·         High degree of accountability and attention to detail

·         Excellent oral & written communication skills

·         Strong organisational skills, analytical and problem-solving ability

·         Strong computer skills with Microsoft office and CRM systems

·         A basic understanding of commercial kitchen equipment is advantageous

 On Offer

An amazing opportunity to work with this leading kitchen equipment manufacturer where you will become a part of an expanding family business who pride themselves in an innovative, dedicated and client centric culture. This position comes with an excellent team culture and opportunity to grow.

Salary will be paid in accordance with experience, The working hours for this position are 7.30-4pm Monday to Thursday and 7.30pm-2pm Fridays. This position will commence in January 2026

To Apply

If you are looking for long term job satisfaction and would like to be considered, please forward your resume via SEEK today.

Enquiries can be made to Pauline @ Simplerecruit on 0407902003.

 #SCR-pauline-lautier

Are you looking for a meaningful Government role helping everyday Aussies?

We are currently looking for customer-centric, Australian Citizens superstars to join our vibrant and energetic team! At TSA, not only are we customer-inspired inspired but we are also about making you feel valued and appreciated. Here are some of the perks our team enjoy: 

 Why You'll Love Working with Us

• You'll represent Services Australia in our Tier 1 Digital Support team.

• Supportive Team Environment: Benefit from regular social gatherings and work alongside managers and senior team members dedicated to helping you succeed and progress! 

• Helping Customers: Use self-service portals to help customers find the info they need.

• Fantastic Benefits: Enjoy yearly retention bonuses, awards, prizes, and discounts on health insurance, and more. 

• Career Growth: Receive ongoing professional development, career progression, and fully paid comprehensive training to set you up for success. 

Once you have applied, you will complete an online activity which can be done through your phone or computer then a Recruiter will be in touch to talk to you about the different full-time roles we have available at TSA. 

If you have previous customer service or sales experience, love technology and are looking to join an industry leader, you could be just the person we are looking for.

What You'll Be Doing

• Handling a mix of inbound & outbound calls, helping customers with their enquiries.

• Use effective communication skills to build rapport and provide engaging customer experiences.

• Be flexible with hours to ensure we're available when our customers need us.

What Makes You Perfect for This Role

• Must be based in Perth.

• Must be an Australian Citizen

• Ability to work full-time in office at our office location in Troode Street

• Excellent communication skills with the ability to listen, empathize, and engage in friendly conversation.

• Strong computer literacy and multi-tasking abilities.

• Self-motivation and a desire to push yourself to new heights.

• Openness to learning new skills, implementing them, and celebrating your successes.

• Resilience and the ability to perform at your best.

• A solution-oriented mindset, always ready to solve problems.

At TSA Group - Australia, we love diversity and welcome applications from all qualified candidates. However, this opportunity is exclusively for Australian citizens. If you meet this criterion and are over 18, we'd love to hear from you! Apply now and start an exciting journey with us!

Why You'll Love Working with Us

• #TSAWays: Join a unique culture that's all about growth, recognition, and fun!

• Career Growth: Climb the ladder with opportunities for internal progression.

• Great Training: Enjoy full training with ongoing coaching and development.

• Recognition: We celebrate our people with vibrant and rewarding programs.

• Supportive Team: Be part of a fun, friendly, and supportive team.

• Flexible Schedule: Experience a healthy work environment with a flexible schedule.

• Probation Incentive: Earn a bonus $500 once you pass your probation!

TSA Group is committed to building a diverse and inclusive workplace. We strongly encourage applications from Indigenous Peoples. We recognize and value the unique skills, perspectives, and experiences Indigenous applicants bring to our organization.

If you are an Indigenous candidate and would like support with your application, please contact tsatalent@tsagroup.com.au" target="_blank">tsatalent@tsagroup.com.au for assistance.

Join Us!

Check out the links below or just press that apply button and we'll show you everything!

• Website: TSA Group

• Instagram: tsa_group_

• LinkedIn: TSA Group Australia

Stay vigilant against fraudulent job offers. We never ask for financial details during our recruitment process and legitimate communication will come from official TSA Group email addresses (e.g. @tsagroup.com.au). Your safety matters. If you receive a suspicious job offer, do not respond and report it to tsatalent@tsagroup.com.au.

• Sharp attention to detail
• A positive, resilient outlook
• Excellent verbal and written communication skills
• Strong computer skills
• The ability to multi-task effectively
• Customer service experience
• A genuine passion for sport and/or racing

About the role

We're seeking a highly organised and customer-focused Relocation Specialist to join the team at Grace Worldwide (Australia) Pty Ltd in Forrestfield, WA. This full-time maternity cover role involves managing end-to-end relocation services for our valued clients, ensuring a seamless experience from start to finish.

What you'll be doing

• Coordinating end-to-end relocation services, both locally and globally

• Managing client relationships and acting as their key point of contact

• Handling proposals, invoicing, and database updates with accuracy

• Resolving issues with professionalism and empathy

• Collaborating with internal teams to ensure smooth service delivery

What we're looking for

• Experience in removals or relocation (preferred but not essential)

• A passion for delivering outstanding customer service

• Strong communication and relationship-building skills

• High attention to detail and ability to multitask in a fast-paced environment

• Proven ability to meet deadlines and manage competing priorities

• Team-oriented mindset and excellent organisational skills

• Confidence using Word, Excel, and internal systems

What we offer

At Grace Worldwide (Australia) Pty Ltd, we are committed to fostering a supportive and inclusive work environment. We offer competitive remuneration, opportunities for career development, and a range of benefits to support your wellbeing, including:

• Flexible working arrangements

• Commission scheme to reward performance

• Ongoing training and professional development

• Health & wellness initiatives, including gym memberships

• Employee Assistance Program (EAP) for personal and professional support

To know more about the exciting employee benefits at Grace, click on the link: https://www.grace.com.au/careers

About us
Grace is Australia's leading services company, committed to excellence and passionate about our people. With over a century of experience, we've established a reputation for delivering outstanding service in relocation, removals, and information management.  We view our employees as our greatest asset and attribute our success to their dedication and talent. This is why we invest significantly in their development, offering comprehensive training, career advancement opportunities, and a diverse and inclusive work environment. 

• Engage with clients to arrange payment plans and resolve outstanding balances.
• Apply your strong communication and problem-solving skills to deliver exceptional service while achieving collection goals.
• Manage overdue accounts with professionalism, ensuring accurate records and timely follow-ups.
• Work closely with internal teams to support positive customer experiences and effective resolutions.
• Respond to and manage customer hardship requests in line with company policies.

• Previous experience in collections, debt recovery, or a similar role.
• Strong interpersonal and customer service skills, with the ability to handle sensitive financial conversations.
• Confident negotiation skills and the ability to secure payment arrangements.
• High attention to detail, a compliance-driven approach, and a focus on achieving results.

• Serve as the first point of contact for customers, answering inbound calls and making outbound calls with professionalism and care.
• Build and maintain strong internal partnerships, ensuring open and effective communication across departments.
• Promote activities and provide updates to internal stakeholders while escalating customer concerns as needed.
• Manage service bookings, maintain accurate records and ensure workshop scheduling and appointment systems are optimised.
• Conduct follow-up calls, contact lapsed customers and manage recalls to ensure high levels of customer satisfaction.
• Maintain up-to-date knowledge of products, services and systems to provide accurate information.
• Deliver on key performance measures including call quality, customer satisfaction (NPS), booking conversion and efficiency metrics.

• Excellent customer service and communication skills, both verbal and written.
• 1–2 years’ experience in a high volume call centre or retail store.
• Strong administrative skills and high attention to detail.
• Ability to handle conflict resolution professionally and calmly.
• Reliable & strong work ethic. 
• Ability to work in a repetitive environment.
• Australian Citizen, Graduate Visa or PR.

• Work in a supportive, collaborative environment with a focus on trust, accountability, and transparency.
• Opportunity to build relationships across multiple teams and make a real impact on customer satisfaction and operational efficiency.
• Continuous development and learning opportunities to enhance your career.
• Be part of a company culture that values wellbeing, safety, and sustainability.
• Hours: Monday to Friday rotating roster 7.00am – 6.30pm
• Location: Rydalmere, 2116 
• Salary: $62,223 + Superannuation

Let’s Talk About Work That Actually Matters

What’s In It for You?

Imagine using your call centre or customer service skills in a role where every conversation genuinely improves someone’s life - not just a KPI. At Trilogy Care, you'll:

• Be part of a fast-growing team reshaping how older Australians stay independent
• Work in a modern King St office close to transport, cafés, and great food
• Enjoy ongoing training, clear career pathways, and real development opportunities
• Access wellbeing perks like Fitness Passport, EAP, novated leasing, and everyday discounts
• Join a tech-enabled organisation where AI, automation, and smarter workflows help you do your best work — not work harder

If you’re looking for meaningful work, real growth, and a supportive team that celebrates ideas, you’re in the right place.

Bring Your Call Centre Skills to a Role With Real Impact

If you're confident on the phone, thrive in fast-paced environments, and can guide people through tough conversations with empathy and professionalism — this could be your next step.

At Trilogy Care, we support older Australians to stay independent through self-managed Home Care Packages. That means empowering people to make decisions their way. This isn’t aged care the way it used to be - it’s smarter, proactive, and centred on true client empowerment.

What You’ll Do

This is an office-based, phone-first role supporting your own portfolio of clients.

You will:

• Manage high volumes of inbound and outbound calls and emails with professionalism and warmth
• Navigate sensitive or challenging conversations confidently, helping clients and families understand their options
• Partner with clients to create, review, and adjust personalised care plans
• Build strong relationships with clients, families, and providers, resolving issues with sound judgement and empathy
• Educate clients on their care budgets and highlight opportunities for more support
• Identify risks, escalate concerns, and maintain accurate documentation
• Contribute to a positive, collaborative team where insights and support are shared freely

What You’ll Bring

• Experience in call centre, customer service, account management, case management, or similar roles
• Confidence managing challenging conversations and guiding people through complex information
• Excellent communication skills - you simplify, educate, and influence
• A calm, solutions-focused mindset and resilience in emotionally sensitive situations
• Comfort navigating multiple systems (Microsoft 365, CRMs) and learning new tools
• Strong organisation, attention to detail, and the ability to juggle competing priorities

Why Trilogy Care?

• Modern King St office with great facilities
• Supportive, energetic culture with regular social events
• Ongoing training from L&D, team leaders, and peers
• Clear career growth pathways across the Care team
• Novated leasing options
• Fitness Passport
• EAP for you and your immediate family
• Employee discounts on groceries, fuel, utilities, and more

Unlock Your Potential With Trilogy Care

Behind every phone call is a tech-enabled team redefining aged care. We’re not just coordinating support — we’re designing a better, smarter experience for clients and staff.

Every team member gets access to generative AI tools, training, and time to experiment. Whether you’re in Care, Finance, P&C, Growth, or Support, your ideas will be valued — and rewarded.

Please Note

To join our team, you must have full Australian work rights. As part of the recruitment process, we’ll complete a working rights check, police check, and request professional references.

We appreciate the interest of recruitment agencies, but please do not submit resumes unless a prior agreement is in place. Trilogy Care will not be responsible for fees associated with unsolicited résumés.

About the role

Join United Hail Repairs as a full-time Customer Service representative based in Batemans Bay, NSW. This job provides an amazing opportunity for the right person to land the perfect job. What we do is unique, how we do it is unique, so the people we need are special too. Upbeat, flexible, good computer skills and good on the phones - these roles are adaptable to the right people.

What you'll be doing

• Work in a catastrophe Industry - and accept things dont go to plan but we do it anyway to get hail damaged cars quoted and repared

• Respond to inbound customer inquiries via phone, email, and chat, providing friendly and efficient assistance

• Effectively handle customer complaints and concerns, working to resolve issues in a timely manner

• Maintain detailed records of customer calls and emails and follow up as needed

• Assist with scheduling and coordinating service appointments

• Provide accurate information about our products, services, and policies

• Identify opportunities to enhance the customer experience and suggest improvements

• Collaborate with other teams to ensure seamless delivery of our services

What we're looking for

• Previous experience in a Call Centre & Customer Service role is ideal - but the right people with the right skills can pick it up quickly.

• Excellent communication and interpersonal skills, with the ability to build rapport with customers

• Ability to cope with developing situaitons, sometimes conflicting direction - all in response to unforseen hail events.

• Commitment to work hard and perform well

• Strong problem-solving and thnking 'on the fly" to resolve customer inquiries effectively

• Proficient in using computer systems and customer relationship management (CRM) software

• Adaptable and able to work in a fast-paced environment, prioritising tasks to meet deadlines

• A commitment to providing outstanding customer service and a genuine desire to exceed customer expectations

What we offer

At United Hail Repairs, we are committed to creating an engaging and supportive work environment for our employees. In addition to a competitive salary, we offer a range of benefits, including:

• Opportunities for career development and advancement

• Flexible work arrangements to maintain a healthy work-life balance

• Employee recognition and reward programs

About us

United Hail Repairs is a leading provider of hail repair services in the Batemans Bay region. With a strong focus on customer satisfaction and a commitment to using the latest technology, we have built a reputation for delivering high-quality results. Our team of skilled technicians and dedicated support staff work together to ensure every customer's needs are met.

If you're ready to join a dynamic and growing team, apply now for the Customer Service role at United Hail Repairs in Batemans Bay.

About the Role

Are you ready to join a dynamic team and make a real impact in recycling and waste management? Our client is looking for a motivated and reliable Centre Attendant to play a key part in managing incoming waste, recovering recyclables, maintaining a safe and clean site, and delivering excellent customer service.

This is more than just a job—it’s a chance to be part of a team that values sustainability, teamwork, and excellence.

What's on Offer

• Excellent work-life balance: Work just 7 days over a 2-week (70-hour) roster.

• Highly competitive wage: Market-leading salary on offer for the right candidate. Please note, role will start as casual and transition to permanent after probation, with a salary increase to reward performance.

• Variety every day: A hybrid role combining administrative, field, and operational duties, so no two days are the same.

• Opportunity to work in a supportive environment where your contribution directly makes a difference.

Key Responsibilities

In this role, you'll be required to:

• Provide professional, courteous, and clear customer service, promoting a positive image of the facility.

• Direct and manage site traffic where necessary to ensure safety and efficiency.

• Maintain clear communication with all site staff and work closely with contractors as needed.

• Inspect, identify, and manage all incoming waste types, including recyclables, landfill, hazardous, and unacceptable waste.

• Operate weighbridges accurately, ensuring customer details and fees are correctly processed.

• Identify and recover recyclable materials from mixed waste.

• Sort and separate unwanted items from other recyclable drop-off areas, including the household problem waste area.

• Undertake general maintenance and repair duties on site which may include some manual labour.

• Carry out additional duties as assigned by management.

• Safely operate heavy vehicles and machinery as licenced and in compliance with all relevant procedures.

Essential Criteria

• Proven ability to work effectively independently and as part of a team with minimal supervision.

• Demonstrated customer service skills with a professional and courteous manner.

• Physical capability and willingness to perform manual and labouring tasks, including handling recyclables.

• Competence in processing payments, including end of day reconciliation.

• Basic computer skills with the ability to learn relevant systems.

• Capacity to manage variable workloads and adapt to operational demands.

• Current NSW drivers Licence.

• Understanding of WHS, Environmental Due Diligence, EEO and ethical work practises.

• Behaviour that positively demonstrates the company's values of respect, teamwork, integrity, excellence, and responsibility.

• A willingness to learn new skills, assist other team members when needed and to support the shift teams to meet rostering requirements.

Desirable Criteria (Ideal but not essential)

• Experience operating EFTPOS terminal

• Traffic Control Licence

• Heavy Rigid Truck Licence

• Forklift licence

• First aid certificate

• Knowledge of the waste industry

Why You Should Apply

If you’re ready to take on a dynamic and rewarding role, where no two days are the same and your skills make a real impact, we’d love to hear from you. Apply today and be part of a team that values growth, collaboration, and making a difference.