Customer Service Consultant
SMAART Recruitment
Contract/Temp
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Monday to Friday, no weekends with flexible work-from-home options
$35/hr + super with weekly pay - rewarding and reliable compensation
Join a supportive, collaborative team and make a real difference for members
Monday to Friday, no weekends with flexible work-from-home options
$35/hr + super with weekly pay - rewarding and reliable compensation
Join a supportive, collaborative team and make a real difference for members
Are you a people-person who loves helping others and thrives in a fast-paced environment? SMAART is partnering with a trusted South Australian brand with nearly 120 years of history to find enthusiastic Customer Service Consultants for their Remediation team in Mile End.
Why you’ll love this role:
You’ll be part of a dedicated team helping members resolve account matters and recover funds owed to them. This involves handling both inbound and outbound calls, providing clear and empathetic communication, and ensuring members have a seamless experience throughout the process. Your work will be pivotal in helping members feel supported and valued, while ensuring accurate records and data entry are maintained.
Key responsibilities:
If you’re ready to make an impact and be part of a team that values your contribution, apply now! For a confidential chat, call Hollie at SMAART on 8232 6008.
Why you’ll love this role:
- $35/hr + super, paid weekly
- Monday to Friday, 8:30am–4:30pm (no weekends!)
- Start 5th January 2026 – initial temporary contract until May 2026
- Work from home 2–3 days per week
- On-street parking and access to an onsite cafeteria
- Join a friendly, collaborative team where your efforts truly make a difference
You’ll be part of a dedicated team helping members resolve account matters and recover funds owed to them. This involves handling both inbound and outbound calls, providing clear and empathetic communication, and ensuring members have a seamless experience throughout the process. Your work will be pivotal in helping members feel supported and valued, while ensuring accurate records and data entry are maintained.
Key responsibilities:
- Contact members to assist with account reviews and repayments
- Resolve queries efficiently and professionally, ensuring a positive experience
- Accurately complete data entry and administrative tasks
- Work collaboratively within a supportive team while managing your own workflow
- Strong customer service experience, ideally in a call centre, retail, or hospitality
- Excellent communication skills with empathy and professionalism
- Attention to detail and strong administrative ability
- Able to work independently and as part of a team
If you’re ready to make an impact and be part of a team that values your contribution, apply now! For a confidential chat, call Hollie at SMAART on 8232 6008.