Collections Officer
KBH Solutions
Full-Time
Apply Now
Salary of $70K plus Super
Based in the CBD
Growing team
Salary of $70K plus Super
Based in the CBD
Growing team
Are you a skilled negotiator with a passion for customer service? Do you have experience in collections and a talent for resolving overdue accounts? We’re seeking a motivated Collections / Customer Service Officer to join a vibrant team within a leading organisation located in the heart of the CBD.
This established company specialises in "buy now, pay later" advertising solutions tailored for the real estate sector.
About the Role:
For any questions about the role, please contact Vanessa at vanessa@kbhsolutions.com.au or call 0408 920 345.
This established company specialises in "buy now, pay later" advertising solutions tailored for the real estate sector.
About the Role:
- Engage with clients to arrange payment plans and resolve outstanding balances.
- Apply your strong communication and problem-solving skills to deliver exceptional service while achieving collection goals.
- Manage overdue accounts with professionalism, ensuring accurate records and timely follow-ups.
- Work closely with internal teams to support positive customer experiences and effective resolutions.
- Respond to and manage customer hardship requests in line with company policies.
- Previous experience in collections, debt recovery, or a similar role.
- Strong interpersonal and customer service skills, with the ability to handle sensitive financial conversations.
- Confident negotiation skills and the ability to secure payment arrangements.
- High attention to detail, a compliance-driven approach, and a focus on achieving results.
For any questions about the role, please contact Vanessa at vanessa@kbhsolutions.com.au or call 0408 920 345.