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Are you a people-person with a passion for delivering unforgettable customer experiences? We’re on the hunt for full-time Customer Experience Specialists to join an exciting, fast-growing Aussie company that's redefining how we think about home and comfort.
We’re partnering with a brand that’s not just about making amazing products – they put their customers at the heart of everything they do. Their mission? Surprise and delight at every touchpoint.

What's in it for you?
This company knows how to look after its people. Expect a workplace that puts wellbeing, learning, and fun at the top of the list.

  • Full-time permanent position 
  • $63,000.00 + super
  • Hybrid working – 3 days in their beautiful Alexandria office, 2 days WFH
  • Generous leave policies – volunteer, parental, personal wellness days and more
  • Pet-friendly office with kombucha on tap, a salad bar, breakfast options, and monthly BBQs
  • Free products & discounts for you, your friends, and your fam
  • Employee Assistance Program for health, family, and financial support
  • Ongoing learning and development through their custom training platform
  • Volunteer days and meaningful sustainability initiatives 

What You’ll Be Doing:
You’ll be the voice and heart of the brand, ensuring every customer walks away feeling heard, helped, and happy.

  • Deliver outstanding customer service across live chat, phone, email, social media, and even in-store showroom interactions
  • Respond to a high volume of enquiries, always keeping quality front of mind
  • Proactively engage with customers post-purchase to gather feedback and ensure satisfaction
  • Process returns and warranties with a focus on resolving issues and turning problems into positive experiences
  • Hit and exceed key performance targets (NPS, CSAT, CES & OKRs)
  • Identify opportunities to go above and beyond – because good enough isn’t enough
  • Support the implementation of new customer service initiatives
  • Be a champion of the brand in every interaction

Ideal Candidate:

  • 2+ years’ experience in a customer service or call centre environment
  • A natural problem-solver with a “can-do” attitude
  • You thrive in a high-volume, fast-paced setting
  • Exceptional communicator – verbal and written (near perfect English required)
  • Empathetic, patient, and passionate about helping people
  • Tech-savvy with the ability to pick up new systems quickly
  • Looking for growth and a career path, not just a job

Apply Now!
If you’re passionate about delivering next-level service and want to be part of a team where you’re supported, valued, and inspired every day – we want to hear from you!

Customer Service Specialist
MAYDAY Recruitment

WFH 2 Days a Week - following your 6 month probation

Join a tight-knit Team

Onsite Parking

WFH 2 Days a Week - following your 6 month probation

Join a tight-knit Team

Onsite Parking

The Company:
Join a global powerhouse in the commercial equipment industry! This company doesn't just manufacture and distribute—they revolutionize industries with cutting-edge solutions and unmatched customer support. With a stellar reputation and a commitment to excellence, they pride themselves on delivering innovative products and unparalleled service to their valued clients.

The Position:
Are you passionate about making a difference? We’re on the hunt for a dedicated and dynamic Customer Service Officer to become the heartbeat of this company's customer relations. If you excel in communication and have a relentless drive for customer satisfaction, this role is your chance to shine. Your mission? To ensure our customers experience exceptional service and support every single time.

Key Responsibilities:
• Process sales orders accurately through SAP
• Provide updates on stock availability, pricing, delays and ETA’s
• Following up with customers pre and post servicing
• Respond to general product and delivery enquiries
• Fielding enquires regarding repairs and credits from existing clients
• Produce daily sales order reports and other reports as requested by management
• Liasing with Freight companies
• Following up on pending emails and enquiries
• Checking stock availability

About You:
• Familiarity with CRM systems, MS Office, and particularly SAP will give you an edge
• Ability to meet deadlines and juggle priorities with ease
• Precision and accuracy are your trademarks
• Strong communication skills and a team player are critical
• Prior experience in a product-based customer service role within an office environment is highly desirable

Benefits:
• Flexible working arrangements - work from home 2 days a week, 3 days in the office (After a 6 month training period)
• Join a tight-knit team, with an amazing work culture
• Quarterly lunches provided
• Unlimited free coffee - high-grade coffee machine!
• Join a renowned brand, recognized globally!

To apply online please click on the appropriate link and send your resume in WORD format. Alternatively, for a confidential discussion please contact Todd Elliott on 03 9535 2111.
Customer Service Officer
Veritas Recruitment

Full-time customer service role based in Geraldton

Fully subsidised Gold Hospital insurance cover

Support our members in the moments that matter

Full-time customer service role based in Geraldton

Fully subsidised Gold Hospital insurance cover

Support our members in the moments that matter

HBF Employee Benefits 

  • FREE Corporate Gold Hospital Insurance (for you and your family) 

  • 3 additional wellbeing days off a year (on top of our standard 20 days annual leave and 10 days personal leave) pro rata 

  • 2 volunteering days per year 

  • 18 weeks paid parental leave 

  • Access to corporate discounts across a range of gyms, retail, restaurants, and hotels 

  • $66k base + super

 
What you can expect  
As a Member Relationship Consultant you’ll be the first point of contact in our branch, representing HBF in the moments that matter to our members from our Kiosk in Geraldton.
 
Working within a small team you will support new and existing members identify their needs and recommend the right product for them face to face and through our call centre.  
 
You will be there in a wide range of life moments from welcoming a new baby into the world to supporting a loved one through life-critical medical treatment as they reach out to better understand their health cover.   

 
Let’s talk about you 
You are a vibrant, energetic and collaborative team player with a natural ability to communicate compassionately. Being adaptable and resilient will be important in this role as no two conversations are the same and will need an individual approach. 

We are seeking individuals with a strong customer service background, solid computer literacy and the ability to multi-task across multiple channels that also include phone and email. 

 
Sound like you? - It’s simple and quick! Just click on the “Apply Now" button to complete your application. 

Our recruitment and selection process includes a variety of assessment methods including reference checks, National Police Clearance and verification of working rights in Australia.  

At HBF, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. HBF is a place of belonging. We are proud of who we are, and we encourage applications from diverse groups such as Indigenous and Torres Strait Islander people, physical ability, age, sexual orientation, gender identity or expression and family background, including caring responsibilities. 

Member Relationship Consultant
HBF Health Limited

Shape your future with Nissan Financial Services

Strong brand, financial stability, and access to global expertise

Hybrid work environment (WFH 2 days from home, 3 days onsite)

Shape your future with Nissan Financial Services

Strong brand, financial stability, and access to global expertise

Hybrid work environment (WFH 2 days from home, 3 days onsite)

Work options: Hybrid

Get Excited about driving our cars and having the option to lease a car for you and your family at a discounted rate.

Be Connected to a long term career at Nissan which can take you around the world.

Have Confidence in your development through training and be supported with flexible hybrid working options.

We have an opportunity to join a high performing team in the Collections Department. This is a fast-paced environment that rewards top performers! You will be part of a vibrant Collections Centre focused on supporting customers across different stages of delinquency, proactively engaging with them through phone, email, letter, and SMS to deliver timely and effective solutions.

In this full-time role you will be part of the collections team, managing accounts as a portfolio to ensure the best solutions for customers. Collection actions should remain customer focused with a positive brand image.

Key Responsibilities

  • Drive first call resolution and offer customers solutions to meet financial obligations
  • Adhere to Collections, Debt and Consumer Protection guidelines
  • Contribute to department targets
  • Work on more complex collection accounts and propose solutions
  • Seek approvals as needed for further collection actions

Who we’re looking for

  • Customer service focused with strong communication abilities and adaptability
  • Debt collection experience in financial services, utilities or services a plus
  • Passion for high performance and exceeding expectations
  • Proven ability to handle complex collection accounts
  • Available to work shifts between 7am to 6pm weekdays, with flexibility

You will be contributing to Nissan Financial Services vision to be the financier of choice. Key to this is your commitment to delivering service excellence to our customers and our pursuit of best practice.  

As part of our commitment to creating a diverse and inclusive workplace, this role is open to experienced candidates from all walks of life. We are committed to attracting and retaining a diverse workforce where employees feel valued, respected, and empowered to reach their full potential.

Power Your Future with Nissan Financial Services!


Collections Officer
Nissan Australia & New Zealand

Enjoy job security working for a well established, continuously growing business

Positive team culture

Happy clients - read our raving reviews!

Enjoy job security working for a well established, continuously growing business

Positive team culture

Happy clients - read our raving reviews!

We are not a family-owned business, we are a high performing team committed to making our employee's the best in the industry!

Are you interested in working for a rapidly expanding company and growing your skillset?

Are you an customer service specialist who is confident when answering phones, is responsive and can think critically?

Skyco Trades is seeking a proactive and adaptable Customer Service Representative / Administration Dispatcher to join our team!


About us

At Skyco Trades, we're more than just a tradie company. We're a supportive and energetic team that values growth and innovation based in Caringbah.

We are a customer focused trade business delivering high quality electrical and air conditioning solutions with our own personal touch in the Sutherland Shire and St George regions.  Working with a mix of residential customers (B2C) and commercial clients (B2B). As we continue to grow we are seeking a motivated CSR/DSR to join our winning team.



What you’ll be doing

  • Answering incoming calls with your friendly and engaging communication skills.

  • Assign service calls to technicians based on skill and location in Service Titan

  • Handling email B2B work orders, scheduling jobs and managing follow ups

  • Handling customer enquiries and requests

  • Aftercare service including post-care calls and reports

  • Communicate effectively with technicians and team members to ensure smooth operations

  • Support various administrative tasks as assigned by the operations manager


 

What we’re looking for

  • Experience in a customer service or administrative role within the trades industry (preferred but not required)

  • Excellent communication and interpersonal skills, with the ability to liaise effectively with both customers and internal staff

  • Strong organisational and multi tasking abilities, with the capacity to juggle multiple tasks and prioritise

  • Proficient in using computer systems and software with an ability to learn new systems

  • A friendly, professional and customer-focused attitude

  • Team player with a collaborative mindset

  • Experience with Service Titan is preferred but not required


 

What we offer

  • Job security - Be part of a stable and highly reputable company with over a decade of being a successful and sustainable trade business

  • Competitive Salary - Based on experience and skills

  • Onsite Training - Ongoing training and development. Opportunities for paid training to constantly improve both professionally and personally

  • Incentives & Bonuses – Performance based rewards for meeting goals

  • Monthly Team BBQ'S - Get to know the team and be apart of a great culture


Admin/Customer Service Representative
Skyco Trades

Support a not-for-profit aged care provider making a real community impact

Step into a critical rostering role during a system upgrade project

Immediate start with potential for extension or permanency

Support a not-for-profit aged care provider making a real community impact

Step into a critical rostering role during a system upgrade project

Immediate start with potential for extension or permanency

About the Company

Davidson is partnering with a respected not-for-profit organisation in the aged care sector, dedicated to delivering compassionate, quality care to the community. With a focus on supporting both clients and their families, they provide vital services that make a genuine difference in people's lives.




About the Role

Due to a team change and the implementation of a new rostering system, we are seeking an experienced Rostering Coordinator to join the organisation on a 3-month contract. This role is critical in maintaining day-to-day rostering operations for over 400 clients while the broader team focuses on the transition project.

You will be responsible for ensuring continuity of service, accuracy in scheduling, and providing essential support to a high-performing and dedicated team.




Key Details

  • Contract: 3 months, full-time (potential to extend or convert)
  • Hours: Monday to Friday, 8:00am - 4:00pm
  • Location: Office-based, with some onsite parking and ample street parking
  • Start: ASAP

Key Responsibilities

  • Coordinate accurate rosters across two aged care programs for 400+ clients
  • Manage changes, conflicts, and urgent scheduling needs efficiently
  • Provide BAU rostering support while colleagues focus on new system implementation
  • Liaise with staff and stakeholders to ensure smooth service delivery




About You

  • Demonstrated experience in rostering within the healthcare or aged care sector (essential)
  • Excellent organisational skills and attention to detail
  • Strong communication and problem-solving skills
  • Proven ability to manage competing priorities in a fast-paced environment
  • Availability to start immediately




The Benefits

  • Work with a values-driven not-for-profit organisation in the aged care sector
  • Join a supportive and collaborative team environment
  • Convenient office location with street and limited onsite parking
  • Opportunity for longer-term prospects and flexibility




Please apply with current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact Taylah Gurney at taylah.gurney@davidsonwp.com, quoting reference JN -102025-41539. Want to know more about Davidson? Visit us at www.davidsonwp.com

Rostering Coordinator
Davidson

We are seeking a dedicated and organized Service Coordinator to join our team. The successful candidate will play a key role in coordinating and overseeing service delivery, ensuring customer satisfaction, and maintaining efficient operational processes. This position requires a proactive approach, excellent communication skills, and the ability to effectively manage multiple priorities.

Key Responsibilities:

  • Schedule and coordinate service appointments to meet client needs and operational requirements.

  • Liaise with clients, technicians, and internal teams to ensure clear communication and timely service delivery.

  • Monitor service delivery performance and ensure adherence to quality standards.

  • Maintain accurate records of service activities, client interactions, and operational data.

  • Assist in resolving customer issues and complaints promptly and professionally.

  • Support the management of service contracts and related documentation.

  • Identify opportunities for process improvement and operational efficiency.

Requirements:

  • Previous experience in a customer service, operations, or coordination role is preferred.

  • Minimum 2+ years of experience in customer service, operations, or coordination roles is required.

  • Strong organisational and time-management skills.

  • Excellent verbal and written communication abilities.

  • Ability to work independently and as part of a team.

  • Problem-solving skills and a customer-focused attitude.

  • Proficiency in MS Office and service management software.

  • Fire protection industry experience is preferred but not required.

What We Offer:

  • Competitive salary commensurate with experience.

  • A supportive and engaging work environment.

  • Opportunities for professional development and growth.

If you are a motivated individual with a passion for delivering exceptional service, we encourage you to apply!


Service Coordinator
Critical Fire Protection & Training

The Company

Our client is a boutique professional services firm known for its personalised approach and commitment to delivering exceptional client service. Led by experienced principals with backgrounds across both large and small firms, the practice combines deep industry expertise with the flexibility and responsiveness of a smaller team. They pride themselves on offering practical, cost-effective solutions within their specialist areas, built on trust, transparency, and strong communication. Clients benefit from a hands-on service model and direct access to senior leaders who are dedicated to achieving the best possible outcomes.

The Role

We're looking for an experienced and proactive Executive Assistant to support two Partners and a senior team member within a professional services firm based in Edgecliff. This is a hands-on temporary role offering an immediate start (with a handover from the current EA) and the chance to join a business that is growing.

What you'll be doing:

  • Managing billing and invoicing processes
  • Handling phone calls, document administration, and correspondence
  • Overseeing general office management tasks (from stationery to office supplies)
  • Conducting legal searches (if experienced
  • Providing proactive support to Partners, anticipating needs and ensuring smooth operations

Your Profile

We're seeking someone who thrives working independently and enjoys being the go-to person who keeps everything running smoothly. You'll bring:

  • Experience within a professional services environment
  • Solid billing and invoicing experience
  • A proactive, forward-thinking approach and strong attention to detail

Apply Today

Please send your resume by clicking on the apply button.

Reference Number: 06800-0013314642

This is an on-site position.

By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.

Executive Assistant | Temp contract
Robert Half

Provide efficient administrative support to ensure smooth daily operations

Assist with scheduling, data entry, reporting, and client communications

Work collaboratively with a multidisciplinary team

Provide efficient administrative support to ensure smooth daily operations

Assist with scheduling, data entry, reporting, and client communications

Work collaboratively with a multidisciplinary team

 

$68,549 p/a+ superannuation + salary sacrifice

Full-time - Fixed-term position

 

About the role:

Come and join our vibrant team at headspace Emerald!

We are currently seeking a full-time Administration Officer to join our team in Emerald. Our Administration Officer will be the first point of contact for inquiries at headspace Emerald and will provide a broad range of administration support functions.

What will a typical day look like?

  • Provide day to day reception and administrative support.
  • Make appointments for young people including, SMS reminders and maintaining waitlists.
  • Meet and greet visitors to headspace Emerald while maintaining a clean, safe, and inviting environment.
  • Maintain Excel spreadsheets (registers), establish MDS surveys (hAPI app) and extensive use of the Electronic Medical Record (EMR) system.
  • Transcribe letters and reports, scan files as required.
  • Ensure all incoming phone calls are attended to in a prompt, courteous and youth-friendly manner.

Hours of Work

Mon-Wed 9am - 5pm

Thur 9:24am - 7pm

Fri 8:30am - 3pm

Mandatory Requirements:

  • Certificate III in business/office administration (or related discipline) and experience in a similar position; or
  • A minimum of 2 years relevant experience and willingness to achieve a Certificate III in the recommended time from enrolment.

Who we are:

Our truly local team of professionals have worked with people in Central Queensland for over 40 years to support them in living their best life. AnglicareCQ is a not-for-profit, purpose-driven organisation – and we give effect to that purpose through our staff. We endeavour to make the most ordinary things extraordinary – simply by doing them with the right people.

AnglicareCQ offers a diverse scope of interdependent and inter-related career paths which enables staff mobility and growth. Careers with AnglicareCQ are from a wide range of disciplines including leadership, community services, child protection, housing, and support services. We serve communities in and around Rockhampton, the Capricorn Coast, Gladstone, Biloela, Moura, Blackwater, Emerald, Barcaldine, and Longreach.

What you will bring to the role:

  • A passion and genuine desire to make a difference in the lives of Central Queenslanders.
  • Proven ability to build and maintain relationships with a variety of stakeholders.
  • The ability to identify and embed solutions.
  • Demonstrated experience working within a high-performance framework where you are accountable for KPIs on program delivery and outcomes, within a face-paced solutions focussed environment.
  • Effective time management and organisational skills.
  • A strong communicator, able to quickly build rapport and influence across a diverse range of people.

Other Requirements 

  • Full COVID-19 Vaccination
  • Ability to obtain a Blue Card (working with children check positive notice or exemption)
  • Ability to obtain a Yellow Card (disability services positive notice or exemption notice) 

What are the benefits of working for AnglicareCQ? 

We have a common purpose throughout our organisation to serve the people of Central Queensland, to help them live their best life. AnglicareCQ offers the opportunity to engage in meaningful employment and be part of a holistic team that supports people in our local communities.  

  • We offer attractive salary sacrifice to all part-time and full-time employees.
  • We offer the opportunity to work within an organisation committed to social change.
  • Full time employees have the opportunity to accrue/utilise TOIL in line with office hours to increase flexibility.
  • We have a supportive and pragmatic management team.
  • Professional development and study are encouraged and supported.
  • We offer a professional work environment filled with passionate, diverse and driven people.
  • We provide access to health and wellness programs for all staff.

How to apply

If you're driven by purpose and want your work to directly change lives for the better, please submit your resume and covering letter (no longer than 2 pages) addressing the selection criteria outlined in the position description. 

Applications should be submitted by 8am, Thursday 23 October 2025. 

 

Have questions? Call or email our Recruitment and Onboarding Officer - Mikiellie Newman to learn more:  

recruitment@anglicarecq.org.au 

(07) 4837 5393 

headspace Administration Support Officer
Anglicare Central Queensland

Supportive Work Environment and Strong Culture

Dynamic and Varied Role

Family Friendly Hours

Supportive Work Environment and Strong Culture

Dynamic and Varied Role

Family Friendly Hours

Job Description: Administration Assistant

Job Summary:

We are seeking an energetic, reliable, and self-motivated individual to join our team at Teksal Safety. As an Administration Assistant you will be responsible for various office administration and support tasks. This role offers a great opportunity to apply your administrative and organisational skill in a supportive and rewarding environment.


Responsibilities include:

1. Telephones & Light Reception Duties:

  • Answering incoming calls and directing them to the appropriate person or department
  • Greeting visitors in a professional manner
  • Managing incoming and outgoing mail

2. Accounts Support:

  • Assisting with accounts receivable/payable tasks such as processing invoices or payments
  • Reconciling financial records and resolving any discrepancies


5. Secretarial Support:

  • Providing secretarial assistance and administrative support to managing director and senior staff members
  • Assist with scheduling
  • Administrative support to QHSE managment systems
  • Taking minutes during meetings as required


6. Organisation of Events:

  • Assist with organisation of events such as training programs, exhibitions and functions
  • Supporting event planning activities such as booking venues, arranging catering, etc.
  • Assist with corporate travel arrangements


7. General Office Duties:

  • Assisting with general office tasks
  • Filing documents
  • Ordering office supplies
  • Maintaining cleanliness in common areas.


Skills Required:

  • Good literacy, numeracy, and computer skills
  • Basic accounting / book-keeping skills
  • Excellent verbal communication skills
  • Pleasant telephone manner
  • Strong attention to detail
  • Organisational skills
  • Ability to multitask effectively
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook)
  • Ability to work independently and as part of a team


Qualifications:

  • Completion of Year 12 studies and WACE
  • Previous administrative or accounts experience
  • Certificate III or IV in Business would be highly regarded


Working Location and Hours:

This position would suit an individual seeking part-time work in the Canning Vale area. Required hours are ideally 9AM to 230PM, 4 to 5 days a week.


We offer:


- A competitive salary package (based on experience & qualifications).

- Opportunities for career progression in a vibrant, growing company.

- Training opportunities to enhance skills and knowledge.

- A pleasant, friendly, and rewarding work environment.

Administration Assistant
Teksal Safety