Join Chalkwest – An Aboriginal-owned Independent Budget Franchisee

Chalkwest is proud to be the first Aboriginal-owned Budget Rent a Car franchisee in the Avis Budget Group. With over 25 years of local history and a fleet of more than 1,300 vehicles across Western Australia, we’re committed to providing exceptional service while creating real employment and training opportunities for Aboriginal people.

We’re growing our team at Belmont, WA and looking for passionate individuals to join our inclusive, close-knit workplace.

In line with Section 51 of the Equal Opportunity Act 1984 (WA), Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

Current Opportunity (Belmont, WA)

• Customer Service Representative

Customer Service Representative - Key Responsibilities

• Assist customers with vehicle rentals, including bookings, pick-ups, and returns.

• Provide information on rental options, rates, and insurance products.

• Process rental agreements, payments, and maintain accurate records.

• Respond to customer enquiries and resolve issues with a professional, solution-focused approach.

• Support general office administration tasks including data entry, filing, and stock control.

• Work collaboratively with fleet, reservations, and maintenance teams to ensure smooth day-to-day operations.

What you need:

• Team focus to achieve sales goals

• Experienced in the use of Microsoft Office applications

• Adaptable communication style to meet the needs of different clients

• Friendly demeanour and professional outlook

Why Join Chalkwest?

• Join WA’s first Aboriginal-owned Budget franchisee, proudly focused on Aboriginal training, employment, and leadership.

• Be part of a global rental brand with over 25 years of trusted service in Western Australia.

• Enjoy an immediate start, competitive pay, and genuine career development opportunities.

• Work in a supportive, inclusive, and close-knit team environment.

Ready to Apply?

If you're looking to start or grow your career in a supportive and empowering workplace, we’d love to hear from you.

Apply now and be part of Chalkwest’s next chapter.

Student Customer Service Officers

Are you a confident communicator who thrives in a fast-paced environment? Love helping others and being part of something meaningful? We're looking for motivated and friendly Student Customer Service Officers to join a dynamic university team in Hawthorn on a casual basis!

Position Type: Casual (Minimum 3 days per week)
Location: Hawthorn (University Campus)
Pay Rate: $39.75 per hour + super
Training Starts: Monday November 24th
Role Duration: Approximately 3 months

What's In It For You?

• Step into a fast-paced and student-focused role where no two days are the same!

• Build your professional skills across customer service, administration, and library services.

• Gain valuable university-sector experience while supporting a diverse student community.

• Work alongside a friendly and supportive team that loves what they do!

What You'll Be Doing:

• Deliver top-notch customer service via face-to-face, phone, email, social media, and live chat.

• Support student and library services: enrolments, ID cards, payments, equipment bookings, and more.

• Maintain accurate student records, ensure government compliance, and assist with applications.

• Collaborate with team members and contribute to exciting projects when required.

You'll Need To Have:

• A relevant diploma/certificate qualification with experience in customer service or admin.

• Excellent communication skills and a friendly, helpful attitude.

• Ability to multitask and stay organised in a busy, team-oriented environment.

• Sound computer literacy and willingness to learn new systems.

• A valid Employee Working With Children Check (or willingness to obtain one before starting).

Shortlisted candidates will be required to attend an in-person assessment centre at HOBAN's CBD office on Tuesday 11th November.

Don't wait - training kicks off on Monday 24th November. Make your summer count!

Apply now to kickstart your next opportunity in a vibrant campus setting and make a difference in students' lives!

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at adjustments@hoban.com.au or visit hoban.com.au/adjustments for additional contact details.

WHY join Schindler?

At Schindler, we are all about our culture! We focus on supporting our employees to meet their full potential through careful selection and constant development to make them a leader in their area. You will have the opportunity to grow and develop both personally and professionally whilst working with a great bunch of people. We offer job stability to our employees as we focus on promoting from within and foresee a growth trajectory of our business in the coming years.

About the role:

We have had opportunities arise for Part-Time  Customer Service Representatives, with a genuine enthusiasm for excellence in customer service, to join our organisation based in our National Call Centre in Alexandria. Reporting to a supporting and experienced Customer Service Manager, the primary function of this role is to receive service requests from customers and to dispatch these requests to our highly trained technicians accordingly. 

What’s in it for you:

• Competitive Part-Time base 
• 12% Super
• 5% Annual Bonus
• Excellent opportunity for you to expand your experience at world world-leading Lift company
• Permanent full-time role
• A work/life balance organisation - culture-first approach
• A great learning environment with a local and global team
• Access to the Employee benefits discount scheme
• A wide variety of social activities – even a day off for your birthday!
• Brand new purpose-built office in Alexandria with onsite parking or 4-minute walk from Mascot Station

Positions and Shifts Available

Option 1 / 3 Days

• Part Time; $55 164.47
• 11pm to 7am  (Sunday to Tuesday)

Option 2 / 4 Days

• Part Time; $62,006.58
• 9am to 5pm (Monday, Thursday, Friday, Saturday)

 Option 3 / 3 Days

• Part time;  $51,315.79
• 7am to 1pm (Sunday)
• 7am - 3pm (Monday and Tuesday) 

Key Accountabilities:

• Taking inbound calls and break down requests
• Logging and dispatching service calls to technicians
• Providing customers with accurate and timely information regarding job progression
• Following and implementing our internal escalation processes to ensure jobs are dispatched in a timely manner

What we are looking for:

• Experience in a customer service position
• Excellent interpersonal skills and customer service etiquette
• Outstanding communication skills, both verbal and written
• Intermediate MS Office Suite skills
• Strong keyboard skills with excellent attention to detail
• Ability to solve problems and decision making
• An ability to maintain composure under pressure in a demanding environment

About Schindler:

Schindler Lifts Australia is part of the Schindler Group, one of the top elevator companies in the world, spanning 100 countries with more than 64,000 employees worldwide. We are one of the largest suppliers of new elevators, escalators and moving walkways in Australia today, employing over 1,200 employees who design install, service and modernise urban transport systems for almost every building type. At Schindler, we differentiate ourselves with our modern technology and innovative people.

How to Apply:

We are constantly looking for passionate and enthusiastic people with the energy and drive to build relationships and networks. At Schindler you will find a highly motivated and engaged working environment that lets you grow as an individual and allows you to plan your career.

If you are seeking an opportunity to join a Global Industry Leader and believe that you possess the required skills and qualifications to succeed in this role, click on the "APPLY" button

If you are an existing Schindler employee, please ensure you have discussed your application with your line manager prior to applying.

We support diversity and inclusion in all our workplaces; women, Aboriginal & Torres Strait Islanders, people with a multicultural background or a disability are strongly encouraged to apply. Please note we do not accept applications from recruitment agents for any position, this includes those that are submitted directly to the company or where the recruiter has contacted a manager.

Are you passionate about delivering exceptional customer service within the fast-paced FMCG sector? This part time Customer Service role offers an exciting opportunity to be the first point of contact for customers, ensuring a seamless experience.

Client Details

This role is with a small-sized company operating within the FMCG industry, known for its commitment to quality and customer satisfaction. The organisation has a strong reputation for delivering top-tier products and ensuring customer needs are always prioritised.

Description

• Handle incoming customer queries and provide accurate information about products and services.
• Process orders, returns, and exchanges efficiently and accurately.
• Collaborate with internal teams to resolve customer concerns in a timely manner.
• Identify opportunities to enhance the customer experience and suggest improvements.
• Ensure compliance with company policies and industry standards.
• Contribute to a positive and collaborative team environment.

Profile

A successful Customer Service professional should have:

• Strong communication and interpersonal skills.
• Proficiency in using CRM systems and Microsoft Office Suite.
• A customer-centric mindset with a proactive problem-solving approach.
• Excellent organisational and multitasking abilities.
• A high level of attention to detail and accuracy.
• Ability to work effectively in a fast-paced environment.

Job Offer

• Permanent part-time position
• Opportunity to work within the thriving FMCG industry.
• Supportive company culture that values employee contributions.
• Employee discounts

If you are enthusiastic about customer service and want to make a meaningful impact in the FMCG sector, we encourage you to apply today!

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Kelly Montgomery

• $36 per hour plus super
• Immediate start
• Temp ongoing role with view to permanent 
• Monday to Friday - full time hours 
• Notting Hill location - free parking available

• Making warm outbound calls to businesses and customers
• Scheduling appointment times for the Business Development Managers to attend
• Assisting in securing commercial cleaning contracts and supporting the growth of the company’s client base
• Ad hoc administration duties as required

• Previous sales support or outbound sales experience highly regarded
• Excellent customer service and communication skills including the ability to quickly build rapport over the telephone
• Good computer skills including MS Office and experience using a CRM is highly regarded
• A positive "can-do" attitude with the ability to work both autonomously and part of a small team

Before You Buy 

Customer Support & Call Centre Officer

4 days/week position 

Before You Buy, a property technology (proptech) scale-up, is Australia’s home of property compliance and due diligence. We are on a mission to take the stress out of finding experts to help people buy their next property with confidence. We launched ten years ago and provided over 150,000 property reports to Australians over the past 12 months – saving them time and money in the process. 

We’re growing fast, and are looking for a new Customer Support & Call Centre Officer to help our rapid growth continue while still offering customers, inspectors and real estate agents the best possible experience. 

Role requirements 

• A team player who's keen to learn and grow

• Deliver high-quality support across phone, email, and live chat

• Work well within a team and are a problem-solver

• Be able to adapt processes as we grow

• Have great phone manner 

• Customer service experience  

• Have an ability to deal with time-critical requests over the phone, email or website chat 

• Have an ability to work 4 days/week with external customers and the BYB sales team, web developers and co-founders

Benefits and perks 

• Be part of a rapid growth proptech scale-up backed by great investors

• Quarterly performance bonuses 

• Located in the Sydney CBD 

• 1 day per week work-from-home (WFH)

• Internal career development opportunities available

• Coffee, drinks and snacks on us

• Great team culture

Remuneration

$64,000 p.a. plus Superannuation salary for four days ($80k + Super full-time equivalent) 

Next steps

We'd love to hear from you! Please include a short cover letter explaining why this role sounds like a good fit. 

About the Role

This role supports the delivery of secure and efficient travel document services to the Australian public. As part of a customer-focused team, you will assist with application processing, customer enquiries, and administrative tasks that contribute to high-quality outcomes and national service standards.

Essential Requirements

• Australian citizenship (mandatory)
• Ability to obtain and maintain a Baseline Security Clearance

Key Duties
Under general supervision, the Customer Service Officer will:

• Provide front-of-house and telephone customer service, offering advice and support on travel document applications
• Process applications, conduct quality assurance checks, and operate document production equipment
• Communicate effectively with members of the public, relevant authorities, and other government agencies
• Complete administrative and financial tasks such as payment processing, reconciliations, and correspondence management
• Participate in training to maintain up-to-date knowledge of relevant legislation, policies and procedures
• Assist in maintaining workflow efficiency, managing mail, and ensuring adherence to performance standards
• Apply sound judgement, confidentiality, and accuracy across all tasks

Skills and Experience
We are seeking motivated, adaptable individuals who demonstrate:

• Strong attention to detail and a commitment to delivering high-quality outcomes
• Excellent interpersonal and written communication skills
• Proven ability to work collaboratively in a team environment
• Capacity to manage workloads and meet deadlines in a fast-paced setting
• Proficiency in Microsoft Office and digital systems
• A positive, professional and resilient approach when dealing with members of the public

How to Apply
To apply, please submit your resume and a cover letter outlining how your skills and experience align with the requirements of the role.

We are seeking a highly experienced Customer Service Team Leader to head up a vital contact centre operation. This is an exciting opportunity to lead a motivated team, drive operational excellence, and make a significant impact on service delivery within a busy environment.

Your main responsibility will be fostering a high-performing culture while ensuring the team consistently meets and exceeds key performance indicators (KPIs).

• Lead, motivate, and coach a team of customer service professionals to drive strong results and maintain a positive, productive team culture.

• Conduct regular side-by-side coaching, mentoring, and training to develop capability across various skill levels.

• Set clear performance expectations, provide constructive feedback, and hold team members accountable to service quality and efficiency goals.

• Manage team scheduling and resource allocation to ensure optimal service level coverage.

• Oversee daily team operations across voice, email, and digital channels, including handling orders and customer enquiries.

• Manage and resolve complex or escalated customer issues, professionally navigating difficult conversations with customers and internal stakeholders.

• Monitor and interpret contact centre metrics and translate data insights into implementable team plans.

• Proactively analyse performance reports to identify trends, performance gaps, and opportunities for process improvement.

• A minimum of 5 years' experience in Customer Service within a high-volume Contact Centre environment.

• Demonstrated success in building and leading high-performing teams, fostering accountability and integrity.

• Proven expertise in managing service levels, performance metrics, and KPI-driven objectives.

• Exceptional communication and interpersonal skills with the proven ability to build trust and manage stakeholders effectively (upwards and downwards).

• A customer-first mindset combined with a highly organised, adaptable, and proactive approach to managing competing priorities.

Successful applicants must have full Australian working rights and be willing to undergo and pass a pre-employment medical and police check.

If you are a solutions-focused leader ready for your next role, apply now by submitting your resume and cover letter!

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.