Appointment Setter & Customer Care – Photography Studio

IMPORTANT
📍 This role is not remote – based on-site at our Gold Coast studio
🕘 Casual: Monday to Friday, 9 am – 1 pm

Are you a confident communicator with a natural flair for connection? Do you thrive on the phone and love the satisfaction of booking in amazing clients? We want you to join our boudoir photography studio!

We’re a small family business looking for a motivated, organised and energetic team member to help with telemarketing, admin, and customer service.

As our Customer Service & Appointment Setter, you’ll play a key part in helping women step into a life-changing experience. You’ll be calling leads, connecting with potential clients, and helping them feel excited and confident to book their empowering boudoir shoot.

• Outbound calls to warm leads

• Qualify prospects through friendly, thoughtful conversation

• Schedule appointments and follow up to confirm attendance

• Build strong rapport and provide incredible customer care

• Maintain accurate records of calls and bookings

• Achieve KPIs

• Support general admin tasks as needed

• Previous telesales or customer service experience

• A proven ability to meet and exceed targets

• Confidence to turn a “maybe” into a “YES!”

• A warm, friendly, and professional phone manner

• Strong interpersonal and communication skills

• A results-driven attitude and love for helping people

• Excellent time management and attention to detail

• Solid written and spoken English

• Strong computer and typing skills

• Quick learner

✅ Reliable and self-motivated
✅ Positive and proactive mindset
✅ Comfortable working independently but also as part of a small team
✅ Passionate about helping women feel empowered

Apply today and tell us why you’d be perfect for this role.

Master Builders Insurance Brokers (MBIB) is a national insurance broker specialising in the building and construction industries. 

We are seeking a customer focussed professional to join our Client Services team. This is a full time role based in our Melbourne office and reporting through to the Client Services Team Leader.

What you will be doing:

• Triage inbound phone calls and emails as the first point of contact for clients,
• Deliver an exceptional client experience through effective and efficient management of phone and email queries,
• Undertake administrative tasks to support operational areas across the business, Developing and maintaining relationships with internal colleagues and stakeholders,
• Participate in development opportunities to advance your career!

• Provide professional reception and front-desk service, greeting visitors and responding to phone and email enquiries
• Monitor and manage a safety alert system used by outreach staff
• Assist with basic accounting and administrative tasks, such as data entry and invoice processing
• Maintain office supplies, systems, and general administrative processes
• Support staff with ad hoc administrative and operational needs
• Contribute to a welcoming, inclusive, and safe environment for all clients and visitors

• Minimum 2 years’ experience in an admin or reception role (community, not-for-profit, or social services experience highly regarded)
• Strong interpersonal and communication skills, with a professional and compassionate manner
• Good proficiency with Microsoft Office Suite and general IT systems
• High attention to detail, reliability, and organisational ability
• Capacity to manage sensitive information with discretion and integrity

ABOUT THE ROLE

We’re looking for a proactive and organised Administrator to join our team. This role plays a key part in supporting our Service and Parts Teams. You’ll be the go-to person for coordinating service jobs, managing admin tasks, and keeping things running like a well-oiled machine. If you thrive in a fast-paced environment and love being at the heart of a busy workshop, this is your chance to contribute to a business that values innovation, excellence, and strong partnerships.

KEY RESPONSIBILITIES

• Administrative Support: Perform data entry, manage documents, coordinate shared inbox, & provide customer service to internal & external stakeholders.

• Cross-functional Departmental Support: Assist the administration team with billing, purchase orders & work order processing to support daily operational needs.

• Service Coordination Support: Perform work order management function, maintain compliance documentation for assets.

• Team Collaboration: Manage your workflow effectively, contribute to an evolving team environment & uphold company values; provide leave coverage to sister-company (Volentix) when required.

• Health & Safety Compliance: Promote a safe working environment by following company policies & escalating issues when necessary.
  

WHAT YOU’LL BRING

• 3–5 years’ experience in a similar administrative role

• Proficiency in Microsoft 365 & Xero

• Experience with job or fleet management software (desirable)

• Strong organisational & communication skills

• Ability to build rapport with internal & external stakeholders

• Capable of working independently & collaboratively

• Current driver’s license
  

WHY JOIN US?

At SMH Equipment - we’re respectful, honest & transparent in our actions; we succeed by working together. We build meaningful connections with colleagues, clients & business partners. We’re rigorous in protecting excellence, always striving to improve & won’t be beaten. We embrace innovation & thrive in an evolving landscape. Our WIN/WIN approach means we’re committed to outcomes that benefit everyone.

TO APPLY/ENQUIRIES: Apply via Seek

We are looking for the successful candidate to join our team as soon as possible. Applications close Monday 3 November (COB). All applications are treated as Private and Confidential.

Other positions currently available within our team:

• Diesel Fitter (Mount Isa based)

• Junior Storeperson (Mount Isa based)

• Coordinate travel and accommodation for the nutrition team
• Manage purchasing tasks: source suppliers, raise purchase orders, order and receipt stock
• Support accurate and timely reporting to the National Indigenous Australians Agency
• Monitor weekly store compliance with ALPA’s Health and Nutrition Strategy
• Review and approve time sheets for remote Nutrition Workforce staff
• Prepare meeting materials and provide admin support for team meetings
• Track and manage training resources and materials, including version control
• Assist in creating engaging presentations, newsletters, social media posts, and website updates
• Identify and implement improvements to admin processes
• Champion ALPA values and uphold workplace health and safety standards

• Strong Microsoft Office skills and experience with Canva or Adobe Illustrator
• Proven background in admin or program support
• Excellent communication skills across diverse audiences
• A collaborative mindset with the ability to work independently
• Sharp attention to detail and the ability to juggle multiple priorities
• Confident written and verbal communication, adaptable to all backgrounds

• Salary sacrificing
• Relocation assistance
• 5 weeks annual leave + 17.5% leave loading
• Opportunity to make a positive impact in remote First Nations communities

Your new company

• Answering incoming calls with professionalism and warmth, and directing them appropriately
  
• Greeting clients and visitors with a friendly and polished demeanour
  
• Scheduling appointments and managing meeting room bookings
  
• Preparing refreshments for clients and staff - barista experience is a bonus!
  
• Collecting mail from the Sunshine Plaza PO Box and dispatching ATO correspondence via SmartDocs
  
• Preparing and sending Company Compliance documents using CAS360
  
• Scanning, filing, and general administrative support
  
• Maintaining the coffee machine, unpacking the dishwasher, and ensuring coffee cups are collected and cleaned
  
• Invoicing in XeroBlue
  
• Ensuring reception, meeting rooms, and general office areas are tidy, organised, and welcoming at all times
  

• A supportive and friendly team environment
  
• A varied and engaging role where no two mornings are the same
  
• The chance to build experience with reputable systems and processes
  
• A great work-life balance with afternoons free
  

Bridgestone Mining Solutions Australia (BMSA) is a market leader in the OTR (Off the Road) Tyre industry & is renowned for its global reputation for quality products, continuous improvement & cutting-edge application of technology.

Bridgestone's mission: Serving Society with Superior Quality

We are seeking an effective Administrator Procurement to work out of our Head Office in a state-of-the-art building in Sydney Olympic Park.

You will be a key member of the Corporate Planning Team collaborating on procurement, logistics, marketing & administrative initiatives.

Join a global leader & make this role your own - career progression opportunities.

The Benefits

• Competitive salary /permanent full time role

• Allocated undercover car space or 300m to train station

• Career development within the global Bridgestone business

• 5 days extra leave every year after 2 years of employment

• An extra 5 days leave as a one off at each 5 year employment milestone

• Health checks / free flu shots / free on-site gym

• Product discounts on Bridgestone Tyres

• Additional benefits & staff discounts

The Opportunity

• Support the procurement processes for our branches across Australia

• Coordinate interactions with suppliers & logistic partners

• Input & maintain item listings within SAP

• Proactively manager PO's, invoices & delivery documentation

• Contribute to marketing initiatives both during creation & delivery

• Coordinate & arrange meetings as directed

• General administration of couriers, mail etc

About You - Essential

• A strong desire to learn, grow & take ownership of the role's deliverables

• Highly developed skills & motivation to develop practical solutions for process improvement

• A strong collaborator while also prepared to achieve in a solo capacity

• Strong stakeholder management ability across all levels of the business

• Competence with Microsoft Office applications especially Excel

• Clear communicator both written and verbal

• Current work rights in Australia

About You – Preferred

• Exposure or expertise in SAP

• 3 to 5 years proven achievements in a varied administration role

Join a global leader and access product discounts, career progression & training opportunities!

Apply today, immediate start.

We are seeking a motivated and enthusiastic person to join our small team. On a day-to-day basis, you will be responsible for:

• Performing data entry tasks for property data, into Vault RE and spreadsheets.

• Complete all our checklists, differs whether a New Listing, Under Contract and so forth.

• Responding to all under contract property enquiries.

• Compile a weekly list of sales leads, from our databases and open homes.

• Sending out Form 9s to tenants, for inspections and open homes.

• Launch properties onto realestate.com (photos and adverts will be completed) and publish open home times.

• Maintain an organised and accessible filing system.

Experience & Requirements:

• At least 1-2 years of experience in a similar role. 

• Proficient knowledge of Real Works

• Capability to obtain and maintain a real estate registration certificate.

• Experience with social media and handling a company’s social accounts. (Desired)

• Ability to work autonomously and within a team environment.

• Ability to adapt to new programs and software and meet deadlines in our fast-paced environment.

• Excellent time management, organisational skills, and attention to detail.

• Process large quantities of paper commercial fishing logbook returns. This includes opening mail, sorting, date stamping, and scanning logbook returns into a number of systems and databases, which are quite complex.
• Complete large quantities of handwritten and electronic data entry, using a variety of software applications, in an accurate and timely manner.
• Complete logbook data range checks on a weekly basis using report manager. 
• Demonstrated ability to utilise online reporting systems and databases, including providing client support, training, and troubleshooting to ensure accurate and timely online reporting.
• Work effectively with other team members to problem solve and develop solutions.
• Uphold departmental code of conduct including privacy requirements and follow established standard operating procedures.
• Respond to logbook enquiries including providing support for the FishNet secure online platform.
• Function as an effective member of a small work team responsible for processing large volumes of fisheries data on an ongoing basis.
• Work with minimal supervision within a team environment, set realistic goals, establish priorities and meet deadlines.
• Communicate effectively in both written and oral forms, displaying sensitivity and understanding, diplomacy and discretion in dealing with the public and other staff members.
• Undertake other duties as required relating to the requirements of the operational area.

• Experience working within a government or regulatory data processing or reporting environment.
• Familiarity with departmental information management systems, data handling processes, or administrative reporting requirements within a government context.
• Proficiency in using databases, scanning systems, and data entry software such as Report Manager or other departmental information systems.
• Strong attention to detail and accuracy in high-volume administrative or data entry tasks.
• Proven ability to provide technical or customer support to clients using online platforms or digital reporting systems.
• Demonstrated commitment to continuous improvement, team collaboration, and maintaining data integrity in a compliance or reporting context