Established in 2009, Artisan Ornaments is Australia's premier importer and personaliser of hand-made Christmas baubles.
 

Coming closer to Christmas, our stores are getting much busier and we require casual customer service retail staff members at our kiosks at:

Colonnades

Marion

West Lakes

Tea Tree Plaza

Elizabeth
 

The work involves serving customers, taking orders, restocking and keeping the stores organised. 
 

Successful applicants would have a mix of the following attributes
 

> Confident/comfortable with groups of customers

> Ability to multi-task

> Friendly & approachable

> Organised

> Upselling and recommending items

Applicants must have open availability of at least 5 days a week.

PLEASE ONLY APPLY DIRECTLY THROUGH EMAIL @ adelaide@artisanornaments.com.au

In your email please include the below:

1. Which stores you are applying for (if you are available for multiple stores that is an advantage)

2. Any previous experience you have in retail, fast food etc.

3. Your resume

4. Your full availability

The pay rates are listed below. 

Pay rates listed below are for Weekday, Saturday & Sunday respectively

17yo = $19.91, $23.90, $27.88

18yo = $23.24, $27.89, $32.53
19yo = $26.55, $31.86, $37.17
20yo = $29.88, $35.85, $41.83
21yo+ = $33.19, $39.83, $46.46

About Willed - a startup on a mission

Willed is an exciting start up making end-of-life planning simple, affordable, and accessible for all Australians. 

Having helped over 100,000 Australians write their Wills online, demand for funeral services saw us launch Willed Funerals. Willed Funerals is going from strength to strength, servicing Victoria, New South Wales, ACT and Queensland.

Our ethos is to provide great service and great value for money - something we do by using technology wisely but bringing great interpersonal skills into every interaction. 

While families approach us in their moments of grief, we can make a world of difference in the way we engage and help them. If this ethos is one you share, you are the sort of person we want as Funeral Service Consultant.

And that’s where you come in.

About the opportunity

We are seeking an empathetic communicator with a high level of attention to detail to join our "At Need" Funerals team. Communicating through phone and email, the successful candidate will guide clients looking to arrange a direct cremation or a funeral service for their loved one.

It’s all in a day’s work when you’re part of the team at Willed. On any given day you will:

• Respond to inbound calls and online enquiries from prospective clients seeking prepaid arrangements or facing imminent or immediate need for direct cremation, funeral, or memorial services—effectively converting these enquiries into confirmed arrangements

• Coordinate the logistics and paperwork required for cremations and funeral services

• Work closely with families to plan and coordinate and implement all aspects of a funeral service, informing them of the available options

• Utilise and maintain our CRM

• Support families in their time of need and provide updates along the way.

A core component of this role is achieving and exceeding sales targets by building rapport with clients quickly and by demonstrating high levels of customer service, product knowledge and credibility.

This position is based full time (Tues-Sat or Sun- Thurs Rotating Roster), this is a work from home environment and at times required to attend work off site.

Coverage of overnight and weekend standby shifts is also required. Note: Payment for standby shifts is in addition to generous base salary. 

About You

You are an exceptional communicator with the ability to excel in a fast-paced, dynamic environment. A true team player, you're eager to make this role your own and become a passionate ambassador for the Willed brand.

You may have prior experience in the funeral industry or an empathy-driven role. Alternatively, you might have a proven track record in inbound sales, events or have worked in a high-energy call center, where customer interaction and service excellence are essential.

You possess:

• Genuine Passion for Helping Others: A strong desire to assist individuals from all walks of life, particularly during their most vulnerable times, by providing compassionate care and exceptional customer service to ensure peace of mind.

• Adaptability in a Fast-Paced Environment: Ability to thrive under pressure and manage multiple tasks in a dynamic setting. You will need to handle a variety of customer inquiries and adjust to different situations quickly.

• Tech-Savvy and Process-Oriented: Comfortable using a wide range of technologies, and dedicated to following established processes to ensure accurate and efficient outcomes.

• Quick to Learn New Skills and Processes: Ability to quickly pick up new tools, technologies, and procedures as needed. A proactive learner who is adaptable to change and open to acquiring new competencies.

What’s in it for you?

• A generous remuneration package 

• The opportunity to work in a fast paced, growing startup environment

• A supportive and collaborative work culture

• Unlimited room for growth as the company expands

How to apply

If you are looking for a rewarding career, where you can make a difference, please apply now.

Send us a cover letter and your resume to thad@willed.com.au. Your cover letter should tell us a little bit about you and your experience, as well as why you’d like to join our team.

No agencies please.

About Us

Tiimely is a platform technology company leading the future of financial assessment through predictive and explainable AI, and configurable, API-led solutions. Our proprietary technology automates financial assessment and credit decisioning, enabling faster, more accurate outcomes across a range of use cases, and is licensed by large banks, fintechs, ASX-listed brands and our own in-house retail business, Tiimely Home.

Our core values are “Time to be Human”, “Time to Take Responsibility”, “Time to be Transparent”, and “Time to Build Good Bonds”. As a certified B Corp, we’re committed to doing good through business – and building experiences that benefit all of our stakeholders.

Headquartered in Adelaide with a national team of 130, we’re on a mission to transform how Australians access credit through cutting-edge technology and a human-first approach.

The Position

We are seeking an enthusiastic Home Loan Specialist to join our Customer Hub. In this role, you will provide exceptional support to customers via phone, email, and chat. You’ll play a pivotal role in making outbound calls to customers who have started applications, helping them navigate the online application and understand product suitability based on their needs.

This is a unique opportunity to be part of a dynamic team that not only supports customers but also contributes to the development and continuous improvement of our platform and processes.

Your other responsibilities will include:

• Supporting customers virtually via phone, email, and live chat, for queries related to home loan products and application status.
• Understanding and advising on customers eligibility criteria as well as generating leads and booking in appointments with our broker team.
• Holding needs-based conversations with our customers, building genuine long-lasting relationships.
• Taking ownership and actioning all home loan enquiries that come through to you
• Resolving customer issues and complaints in a timely and professional manner
• Proactively retaining customers via outbound calling initiatives, contributing to the growth of our team.
• Liaising between the customer and credit assessor to ensure a smooth application process.
• Maintain excellent communication and build strong rapport with customers.
• Provide clear, accurate and concise information, ensuring customers understand each stage of the home loan journey.
• Collaborate with other teams to share insights and contribute to the continuous improvement of our processes.
• Participate in training and coaching sessions to develop your knowledge and skills in home lending.

What We’re Looking For

• Demonstrated experience in a customer service role, either in a call centre or face-to-face environment. Prior experience handling home lending inquiries is highly desirable.
• Excellent communication and interpersonal skills, with the ability to work autonomously and keep up within a fast paced and ever-changing environment
• Strong attention to detail, excellent time management and a proactive approach to problem-solving.
• A positive team player who is eager to learn, adapt, and contribute to a growing business. Passionate about using technology to improve customer experiences.
• A high level of drive, motivation and integrity, underpinned by a desire to help customers achieve their home ownership dreams
• A keen desire to build a successful career in the fintech/ mortgage lending space.

What’s in It for You?

• We offer an attractive remuneration package + generous employee share schemes
• We offer flexible working arrangements, including options to work from home
• We have a vibrant culture and generous workspace in Adelaide to help you do great work
• You’ll be part of a company that’s growing and building platform products customers love

Work Hours

We operate extended hours Monday to Friday (7:30am - 6:00pm CST) and weekends (8:30am - 4:30pm CST). The successful candidate will be required to work some weekend shifts.

Ready to Apply?

Whilst all our job opportunities have specific criteria, if the above describes who you are but you don’t tick all our boxes, we still encourage you to apply. If you have any questions, you can get in touch with Karam Singh at karam.singh@tiimely.com

Please let us know if you require any support or adjustments to be made to our hiring process, so that you can participate fully in our recruitment experience.

Position Overview:

• Role Title: Claims Manager
• Contract Length: 12-Month Opportunity
• Brand: Terri Scheer
• Location: 1 King William St, Adelaide

Make a real impact, one claim at a time.

Are you someone who thrives on helping others and navigating complex situations with empathy and confidence? At Suncorp Group, we’re looking for passionate professionals to join our Terri Scheer Claims team – one of Australia’s leading providers of landlord insurance.

This is a 12-month contract opportunity, offering you the chance to step into a meaningful role where you’ll support customers through some of their most challenging moments.

Why This Role Matters

As a Claims Manager, you’ll be the first point of contact for landlords navigating property damage, tenant issues, or financial loss. You’ll support them through every stage of their claim – ensuring the process is smooth, fair, and handled with care.

What You’ll Be Doing

• Manage claims end-to-end – Own a portfolio, providing clear, timely updates and outcomes.
• Deliver exceptional service – Be the calm, trusted advisor during stressful times.
• Collaborate across teams – Work with assessors, trades, internal departments, and external partners for the best outcomes.
• Apply sound judgement – Balance policies, procedures, and empathy.
• Drive improvements – Share ideas and feedback to enhance processes.

What You’ll Bring

• Empathy & compassion – A genuine care for customers.
• Strong communication skills – Clear, professional, and confident.
• Integrity & accountability – Always doing the right thing.
• Digital confidence – Comfortable using systems and tools.
• Time management – Juggling priorities with ease.
• Resilience & flexibility – Thriving in a changing environment.

Why You’ll Love Working at Suncorp

When you join Suncorp, you’re not just taking on a job — you’re building a career with a company that values your growth, well-being, and success.

• Salary: $79,500 (inclusive of 12% super)
• Leave benefits: Annual leave, flexible leave, personal leave, loyalty leave, and parental leave (20 weeks full pay or 40 weeks half pay).
• Hybrid working: Flexible mix of office and home.
• Work-life balance: Support to thrive personally and professionally.
• Staff discounts: Exclusive offers on Suncorp Insurance Brands (AAMI, Shannons, Apia & more) plus 400+ retailers.
• Reward & recognition programs: Celebrating your achievements.
• Career development: Ongoing training, growth opportunities, and support.
• Reputable employer: A trusted, inclusive, and diverse organisation.

It's worth noting that specific benefits may vary depending on the role, level, and location of the employee. For more on our employee benefits, Click Here

Why Suncorp?

For over 100 years, Suncorp has helped people protect what matters most. We’re building a better, more sustainable future where diversity is celebrated, and every voice is valued.

If you’re seeking a role with purpose, people, and potential – this could be your next move.

Chase the Sun - Apply online today!

• Scheduling medical appointments
• Quality checking medical results
• Adhering to KPIs including client wait times and reporting requirements
• Logging all calls and monitoring phone queues
• Data inputting
• General administration duties

• The ability to manage a diverse client base via phone and email
• Well-developed communication skills with an excellent phone manner
• A professional work ethic, willing to work independently as well as part of team
• Proficiency in Microsoft Office applications including Outlook and Excel
• Highly organised with the ability to prioritise and multi-task
• Willingness and flexibility to undertake additional tasks as required

• Ongoing training and development
• Stable, reputable national healthcare provider (part of the global Sonic Healthcare)
• Paid parental leave
• Numerous discounts including travel, gym membership and health insurance options
• Novated Leasing
• Discounted fees for various medical services e.g. pathology, radiology and travel health
• Employee Assistance Program
• Focus on corporate social responsibility e.g. fundraising, supporting community events

• Assist customers with fittings and personalised recommendations
• Provide a premium, educational experience from start to finish
• Ensure customers leave feeling confident and supported

• Respond to enquiries via phone and ticketing system
• Offer professional, solution-focused support
• Help customers throughout their recovery or performance journey

• Work closely with healthcare partners to support their patients
• Build trusted relationships that reflect our commitment to quality care

• Has a caring, positive and professional approach
• Enjoys variety and is comfortable with both in-store and office work
• Is confident with technology and open to learning new systems
• Has an interest in health, fitness, sports, or human movement
• Collaborates well and brings curiosity and initiative.

• Competitive salary + staff discounts
• Comprehensive training across retail, products and customer success
• Exposure to multiple areas of the business
• Supportive, people-focused culture with genuine opportunities for growth
• Pathways into customer success, partnerships and sales or retail leadership.

Full Time Opportunity 

Are you passionate about helping people and delivering great customer experiences? As a Claims Agent for our life insurance portfolio, you’ll play a key role in supporting our customers through important moments in their lives. You’ll ensure every claim is handled with care, accuracy and efficiency – providing reassurance and guidance every step of the way.

In this role you’ll communicate with customers, external stakeholders, and reinsurance partners to gather and share important policy, claim, and premium information. You’ll manage claims with empathy and professionalism, while following our internal processes to deliver outstanding service and uphold Greenstone’s standards.

The working hours for this role are between 8:00am and 6:00pm, Monday to Friday on a rotating roster.

What are we looking for?

• A genuine commitment to providing exceptional customer experiences
• Previous experience in insurance or claims (highly regarded, but not essential)
• A team player who lives and breathes Greenstone’s values every day
• Strong communication and listening skills, with the ability to show empathy and build trust
• Confidence in handling complaints and resolving conflict calmly and effectively
• Excellent attention to detail and organisational skills
• Comfortable working in a fast-paced environment and meeting deadlines
• Adaptable, proactive, and eager to learn
• Analytical thinking with the ability to interpret and manage complex information

Our Promise to Our People

We are passionate about our core values of Customer First, We Care, One Team, and Results Driven, which define how we approach our work. We recognise that our colleagues are the key to our success. That's why you can expect to be rewarded for the hard work you put in through job satisfaction, career development and the fantastic range of benefits we offer:

• A hybrid working week of in-house collaboration and working from home flexibility
• Your own parking space onsite, or an annual $1200 travel allowance
• Modern building facilities including a dedicated & subsidised on-site company café (weekly free lunch)
• Free access to on-site company gym
• Health & well-being initiatives and programs
• Additional 'flexi-day' leave acquired through tenure with the business
• Cashback discounts on a range of Insurance products through our Real Insurance brand
• Opportunity to take part in in-house leadership & emotional intelligence workshops
• Quarterly award functions and a grand annual conference to recognise our people
• Retail discounts e.g. movie tickets, easter show, live shows + more
• Morsl market (a fully automated self-serve, food and drink marketplace with a wide variety of meals, snacks and drinks)

Location

Great central location in Norwest Business Park, Norwest, only a short walk from Norwest Metro station and also direct bus access from Parramatta and Blacktown.

Apply Now

If this role interests you, we would love to hear from you!

Website: www.greenstone.com.au

• Serve as the first point of contact for customers via inbound and outbound calls, providing timely, courteous support.
• Build strong internal partnerships to ensure smooth handovers and clear communication across departments.
• Manage service bookings end to end, maintain accurate records, and optimise workshop scheduling and appointment systems.
• Meet key performance measures, including call quality, customer satisfaction (NPS), booking conversion, and efficiency metrics.

• Experience in a high-volume contact centre, customer service or retail environment.
• Proven ability to handle conflict resolution professionally and calmly.
• Current Australian working rights (e.g., citizen, PR, or valid visa).

• Full time, permanent position from day 1 – immediate starts available
• Hybrid work arrangement (2 days work from home) after probation period of 6 months
• Supportive leader who leads from the front, with internal progression success stories
• Onsite free parking, 5 minutes walk public transport
• Work for a market leader in automotive services

State Government Statutory Authority - $49.40/hr + Super
Northgate Location - onsite and street parking available
Hybrid WFH


QLeave is a State Government Statutory Authority that administers portable long service leave schemes for eligible workers in Queensland. The organisation is committed to upholding the Human Rights Act 2019 by fostering a culture that respects and protects human rights in all decision-making.


The Role:
We are currently seeking an A03 Levies Officer to join QLeave's Enforcement team. This position supports the processing and reconciliation of levy revenue and project finalisations, while also assisting with administrative and compliance functions. You will be responsible for ensuring financial accuracy and legislative compliance, while also engaging with stakeholders to provide accurate advice and promote awareness of QLeave's services.




Key Duties:

• Process levy revenue and finalise project data using CRM and financial systems
• Reconcile project costs and update the general ledger accurately
• Provide clear and accurate information to stakeholders regarding QLeave's services
• Interpret and apply relevant legislation, policies, and procedures
• Respond professionally to enquiries via phone, email, and in person
• Identify and report instances of non-compliance
• Maintain accurate records and suggest process improvements
• Support the levies team with administrative and processing tasks as required
• Assist with managing incoming calls and general enquiries
  
  
  What You Will Bring:
• Experience in administration, finance, or compliance-focused roles
• Ability to interpret and work with project and financial data
• Strong attention to detail, analytical thinking, and problem-solving abilities
• Excellent communication and stakeholder engagement skills
• Capacity to work independently and collaboratively within a team
• Familiarity with government or regulatory environments will be highly regarded
• Proficiency with CRM and financial systems is desirable
  
  
  What Is On Offer:
• A meaningful role within a respected State Government Authority
• Competitive hourly rate with potential for extension based on performance
• Supportive and collaborative team culture
• Convenient Northgate location with ample parking
• Structured training and development opportunities
• Monday to Friday work only - no weekends or shift work
• Potential for flexible or remote work arrangements after an initial qualifying period
  
  
  Commencing ASAP. Apply now to be considered!
  
  For more roles, visit www.tacticall.com.au, and stay connected by following us on Facebook and LinkedIn.