Taipan is looking for our next Customer Relations Officer to join our team! We can offer a permanent and ongoing position, a great supportive team, extensive training and ongoing opportunities!

If you’re interested in something a little different and enjoy working in customer service, apply now and see where Taipan can take you!

What you’ll be doing:

• Promote open and regular communication with the Customer Relations Officers Team.

• Answer inbound telephone sales and general enquiries.

• Translate and data entry of sales quotes and orders for existing customers.

• Manage and process COD customer payments.

• Use a collaborative approach to resolve customer issues and complaints.

• Action orders in the sales inbox 

To be successful you'll need some or all of the following: 

• Confident in handling and answering phone calls

• Excellent Customer Service Skills

• Good problem-solving skills

• Knowledge of hose and fittings is desirable but not necessary.

• Excel Skills Desirable

• Information and communication technology (ICT) literate

• Excellent communication skills

• Effective Time Management

• Valid full driver’s license

The perks

We believe that if you are fulfilled and happy in your personal life, this will reflect in your work, so we have recently implemented a Dreams Program to help you reach your personal goals. We have a team of financial experts that have joined forces with Taipan to give our staff free 1 on 1 sessions with professional money coaches that can help people at all stages of life. 

As well as this, we can also appreciate a job well done and show this through annual salary reviews and opportunities for career progression. We always aim to promote from within, so wherever you start, you can have an exciting career path ahead of you, in fact, 90% of our Leadership Team started in lower-level roles and moved their way up!

A few more of our perks include:

• Monthly staff lunches and morning teas 

• Employee Assistance Program 

• You’ll receive a tonne of Taipan merch!

• A dedicated Training Team to ensure you have all the skills you need to succeed at Taipan

• Quarterly personal development sessions

• Regular personal development seminars and training

• Team events

• Free onsite parking

• Stable employment at a rapidly growing company with plenty of room to grow

Who are we?

We are an Australian owned business specialising in Hydraulic hose and fittings that have been in operation for 30+ years and have 5 branches across the country. 

Our company mission? Simple: Create a base of raving fans. 

And guess who’s front and centre in this fan club? Yep, our amazing staff! 

Serco is a place where you can grow

Join a team of 12,000+ professionals across ASPAC and experience a place of challenge, opportunity, and reward.

We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including:

• Comprehensive, fully paid 12-week training program

• Competitive starting salary of $92k per year (after training) plus super

• Excellent schedule – only 7 days on duty per fortnight

• Free meals provided during every shift

• 14 weeks paid parental leave (for eligible employees)

• Exciting career development and progression opportunities

• Potential for additional earnings through overtime

• Generous leave entitlements – 5 weeks annual leave and 13 weeks long service leave

• Opportunity to earn a Certificate IV in Correctional Practice

• Uniforms and onsite parking provided

• Access to Benefits@Serco, wellbeing support, and financial perks

As a Custodial Officer at Acacia Prison, you’ll play a vital role in the supervision, care, rehabilitation, and reintegration of inmates. You’ll help create a safe and respectful environment where individuals are supported to make positive life changes. This full-time, permanent role is based in Wooroloo, WA, offering both purpose and stability in your career.

As a Custodial Officer at Acacia Prison, you’ll make a positive impact by:

• Ensuring safety and security through effective supervision and dynamic security practices

• Supporting rehabilitation and reintegration by encouraging engagement in education and work programs

• Conducting searches, responding to incidents, and preparing accurate reports

• Building positive relationships with inmates and staff based on respect and fairness

• Promoting cultural awareness and inclusion across the facility

• Maintaining a safe and secure workplace by following health and safety protocols

You are a compassionate and resilient person who thrives in a team environment and is motivated to help others make a difference. You remain calm under pressure, communicate clearly, and are ready to learn new skills in a structured and supportive setting.

You could be a great fit if you have:

• A Certificate III in Correctional Practice, or willingness to obtain it within the first year (full training provided)

• Strong communication and interpersonal skills

• The ability to stay composed and professional in challenging situations

• A commitment to diversity and cultural sensitivity

• Physical fitness to meet the role’s requirements, including control and restraint training

• A valid driver’s licence

You don’t need to meet every requirement to apply — if this sounds like the right opportunity for you, we’d love to hear from you.

In joining us, you’ll be part of a highly supportive culture with trusted leaders who will help you achieve your goals. You’ll enjoy a flexible approach to work-life and the stability of working with long-term, government-backed contracts.

At Serco, we bring together the right people, technology, and partners to deliver meaningful solutions to some of the world’s most urgent challenges. Our work touches millions of lives across Australia, New Zealand, and Hong Kong, in areas including Justice, Health, Defence, Immigration, and Community Services.

We celebrate diversity and welcome applications from all backgrounds — including Aboriginal and Torres Strait Islander peoples, LGBTQI+ individuals, veterans, and people with disability.

Join one of our Employee Networks and be part of a community that values inclusion, belonging, and positive impact.

Impact a better future at Serco.

• Lead the Supporter Relationships team to deliver professional customer care across phone, email, mail and SMS.
• Set and report on KPIs including retention outcomes and supporter sentiment.
• Develop and oversee retention and upgrade calling programs.
• Ensure accurate recording of supporter feedback and donation processing.
• Maintain supporter communication templates and procedural documentation.
• Manage key technologies and support integration of third-party fundraising tools.
• Identify opportunities for automation and improved donor journeys.
• Ensure PCI compliance, data privacy and accurate financial reconciliation.
• Recruit, train and develop team members, promoting wellbeing and capability.
• Collaborate with internal teams to ensure a seamless supporter experience.
• Promote safe work practices and ensure WHS compliance.

• Experience managing a customer service or supporter care team, ideally in fundraising or NFP.
• Skilled in retention strategies, telemarketing techniques and supporter experience design.
• Strong CRM experience (preferably Raiser’s Edge) and ability to generate insights.
• Confident managing data flows, automation and communication journeys.
• Proven ability to train, mentor and lead teams to achieve KPIs.
• Highly organised, collaborative and able to manage multiple priorities.

www.eplas.com.au

Branch Location: Underwood, QLD

Grow your career with an industry leader

Join our experienced, friendly Brisbane team. Engineering and performance plastics is a strong, growth industry and we are looking for a motivated Internal Sales Person to join us.

You do not need a background in plastics but should have good sales skills and a desire to learn. Experience in manufacturing or other industrial fields or sales / customer service advantageous. The ability to read and understand drawings for parts manufacturing beneficial. Our experienced team will happily support your systems and product training.

Grow your skills and success with us. We look forward to hearing from you!

Experience / Qualifications

• You must be an Australian Citizen or have Permanent Rights to Work to apply.

• Sales experience preferable.

• Minimum 3+ years of sales experience required.

• Highly fluent written and spoken English.

• Excellent phone / communication skills.

• High computer competency: Microsoft Office - Outlook, Word, Excel

• Experience preparing Invoices, Quotes, reading Price lists etc.

• Ability to read drawings (technical dimensions etc., manufacturing, engineering)

• Experience in basic job estimation

• You should be self-motivated, professional and goal oriented.

• Willingness to learn and develop product knowledge.

Key Duties

• Customer Sales Inquiries; Phone & Email.

• Preparing Quotes, Invoices & Purchase Orders.

• Providing office support to E-Plas Account Managers.

• General Sales and related clerical duties.

Hourly rate based on experience and qualifications. + Super.

Excellent terms and conditions. Friendly, supportive team.

Company Background

E-Plas P/L is a fully Australian owned national company, celebrating over 40 years in engineering and performance plastics. We are proudly ISO 9001 Quality certified and providing a strong base for your workplace training; giving you the support you need to flourish in your new role.

E-Plas has a performance based bonus scheme. We also remember our staff at Christmas. We aim to create a positive work environment for everyone.

E-Plas P/L supply to a diverse range of client industries Including Manufacturing, Engineering, Mining, Medical, Automotive, Bulk Handling Truck Linings, Bearings, Food & Beverage, Conveying, Wharf Building, Steel Production, Agriculture, Display and Building and many more.

We invite you to visit E-Plas website: www.eplas.com.au

Quote this reference in application: INTERNAL SALES QLD

Forward any queries via email thank you.

• Ensure consistent application of agreed portfolio governance practices, timelines, communications and templates.
• Prepare high-quality reports, briefings and documentation to support senior and executive decision-making.
• Monitor, track and report on action items, and conduct research, investigations and analysis of sensitive and confidential matters.
• Build and maintain strong partnerships with business units and stakeholders to support service delivery excellence.
• Identify strategic issues, provide clear analysis, and deliver innovative and practical solutions.
• Contribute to the development of strategies and management plans to support portfolio objectives.

• Coordinate and manage agendas, papers, minutes and action items for governance committees.
• Provide advice on governance requirements, meeting protocols and decision-making processes.
• Ensure accurate, timely distribution of documentation and follow-up on required outcomes.
• Maintain high-quality record-keeping, ensuring all artefacts are stored correctly in designated document management systems.

Seeking a Personal Assistant & Front of House Concierge
Amy Jean Brow Agency – Melbourne (Armadale)

ABOUT THE BUSINESS
Amy Jean Brow Agency is home to Australia’s leading Eyebrow and Cosmetic Tattoo specialists, with four signature Brow Boutiques across the East Coast: Brisbane, Sydney CBD, Double Bay and Melbourne. Our Armadale studio sits within a thriving hub of luxury retailers and vibrant eateries, offering a serene, day-spa–style environment for both clients and our creative team.

Alongside our in-studio expertise, the Amy Jean Privée Collection offers a curated, high-performance range for brow styling at home—born from listening closely to our clients’ needs.

ABOUT THE ROLE
We are seeking a confident, highly organised Personal Assistant & Front of House Receptionist to support our Director and ensure seamless day-to-day operations within our luxury Melbourne studio. This is a pivotal, client-facing role ideal for someone who thrives in a fast-paced environment and takes pride in delivering excellence at every touchpoint.

Key Responsibilities:

• Front-of-House Concierge – Provide a five-star welcome and a warm, personalised experience from the moment clients arrive.

• Director Support – Liaise directly with the Director, ensuring communication between staff and management is clear, consistent and timely.

• Team Coordination – Uphold a harmonious, efficient workplace by managing internal communication and supporting the broader team.

• Appointment & Salon Operations – Manage bookings, process payments, educate clients on services, and uphold premium operational standards.

• Stock & Supply Management – Oversee inventory, coordinate ordering, and ensure the studio is impeccably stocked at all times.

• Administrative Excellence – Maintain schedules, manage systems, and support the operational rhythm of the business.

ABOUT YOU

• Exceptionally well presented with a polished, luxury-aligned standard

• Strong written and verbal communication

• Highly organised, consistent, and detail-driven

• Proactive problem-solver with initiative

• Warm, professional demeanour and a team-oriented mindset

• Comfortable providing both leadership and support

• Bonus: Beauty Therapy, Makeup Artistry, or luxury retail experience is highly regarded

ROLE DETAILS

• Part-time position: 2–4 days per week

• Pay rate: $30–$40 per hour, negotiable based on experience

• A short walk from Armadale Train Station and located on direct tram routes

BENEFITS

• Attractive remuneration for career-minded professionals

• Staff discounts on all products and services

• Weekly sales commission incentives

• Monthly bonus schemes

• Ongoing mentoring and training from our Operations Manager, Lead Artists and Creative Team

READY TO APPLY?
If you're ready to step into a dynamic and luxurious beauty environment, we’d love to hear from you.
Please send your CV and a brief cover letter to cian@amyjean.com.au with the subject line: Personal Assistant Application.

We look forward to meeting the right candidate to grow with us.

Household Manager & Family Assistant | Port Macquarie/Rawdon Island

$32-$35/hour | 36 hours per week | Immediate Start

Are you an organised, capable professional who thrives on managing a busy household? We're seeking an exceptional Household Manager & Family Assistant to support our family in the beautiful Port Macquarie/Rawdon Island area.

About the Role:

This is a varied and rewarding position supporting a professional family. Working Monday to Thursday (10am-7pm), you'll be responsible for keeping our household running smoothly while providing care and support for our 10-year-old child. This role offers relative autonomy - you'll manage your time effectively to ensure all tasks are completed to a high standard.

Tasks & Responsibilities:

Childcare & Transport:

• School pickup 4 days per week and transport to after-school sports activities

• Minor childcare health appointments such as dentist visits

• Organising household events including birthday parties, cakes, and school-based activities

Household Management:

• Prepare evening meals for the whole family 4 days per week

• Food shopping and meal planning

• Maintain house to a very high tidiness standard

• Folding washing and putting it away

• Household errands including post office, dry cleaning, and other pickups

• Minor office administration and banking tasks for the family

Household Coordination:

• Coordinate household trades when needed (electrician, plumber, etc.)

• Organise car servicing for multiple vehicles, tyres, and maintenance

• General family life management and administration

• During school holidays, support extends to two teenagers who board during the school term (age 13/15)

Qualifications & Experience:

Essential:

• Current Working With Children Check

• Valid driver's licence with good driving skills

• Cooking experience with strong culinary skills

• Must like animals (we have chickens!)

• High attention to detail and task-oriented approach

• Exceptional organisational skills

• Trustworthy, honest, and discreet

• Own reliable vehicle for commuting

Highly Regarded:

• Previous household management or executive assistant experience

• Experience working with families and children

• Flexibility with hours for the occasional late evening when needed

What We Offer:

• Competitive hourly rate of up to $35/hour

• Consistent 36-hour work week across 4 days

• Car provided for use during work hours

• Relative autonomy with your time management

• Beautiful large house to work in with pool and extensive grounds

• Work with a professional, respectful family

• Opportunity to make a real difference in a family's daily life

• Stunning Mid North Coast location

About You:

You're proactive, detail-oriented, and take genuine pride in your work. You thrive on variety and find satisfaction in creating a well-run, organised home environment. You're reliable, have excellent initiative, and can work independently while being a warm, positive presence for our family. You understand the importance of maintaining high standards and take ownership of your responsibilities.

If you're ready to take on a rewarding role where your skills will be valued and appreciated, we'd love to hear from you.

To Apply: Please submit your resume along with a cover letter outlining your relevant experience and why you'd be perfect for this role.

About the Role

Gone Golfing Tours is a fast-growing Australian golf travel company that designs premium golf itineraries for clients across Australia and New Zealand. We are now looking for a dedicated Admin Assistant to join our team and support our operations by building detailed itineraries and providing general administrative support.

This 20-25 hours per week role is ideal for someone who enjoys structure, organisation, and creating polished client facing documents. A large part of your role will be building complete day by day itineraries for golf tours. You will also assist with booking confirmations, client communication, data entry, and general administrative tasks.

Key Responsibilities

• Build detailed and accurate golf tour itineraries for clients
• Book accommodation, flights, tee times, and transport arrangements
• Prepare client documentation, including final travel packs
• Maintain well-organised records of bookings and client information
• Provide administrative support to management and the operations team
• Assist with email correspondence and follow-ups
• Liaise with suppliers and service providers as required

What We Are Looking For

• Strong attention to detail and excellent written communication
• Confident using Microsoft Office and basic software tools
• Ability to follow processes accurately and consistently
• Organised, with the ability to manage multiple tasks at once
• Friendly, professional, and reliable
• Prior golf knowledge is preferred, and an interest in travel is beneficial
• Must be available to work 25-30 hours per week

Why Join Us

• Be part of a rapidly growing business in the premium golf tourism sector
• Work in a supportive environment with clear systems and processes
• Opportunities to grow into more advanced operations roles
• Stable part-time position with consistent, reliable hours
• Office based in Hobart

If you are organised, motivated, and enjoy creating high quality client experiences, please feel free to provide us with résumé.

As the Workplace Operations Manager, you'll lead a team responsible for accommodation, security, emergency management, fleet operations and sustainability reporting. You'll ensure our workplaces are safe, accessible, environmentally responsible and aligned with organisational goals.

Key activities

• Drive workplace strategy to meet evolving business needs
• Oversee lease administration, asset management and capital works
• Manage workplace contracts, procurement and compliance
• Lead security, emergency planning and incident response activities
• Manage fleet operations in line with government requirements
• Guide environmental emissions reporting and reduction strategies
• Lead, coach and develop a high-performing team

Skills and experience

• Experienced leader in workplace or operational environments
• Strong knowledge of office/facilities management, security and fleet
• Skilled in contract and stakeholder management
• Confident communicator and problem solver
• Adaptable, curious and committed to continuous improvement

Apply now to secure an interview or contact Alistair Barr on 0480 804 583 for a confidential discussion.