About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 17 brands spanning the country, connecting guests to the land, and to each other. Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, The Paspaley Pearl Farm Tour, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys: The Telegraph Station in Alice Springs and Monarto Safari Resort.

Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests.

About the Role

Based in Melbourne, the Sales & Marketing Manager is responsible for providing strategic oversight and exceptional leadership across our Attractions & Dining (A&D) businesses, which include the renowned Melbourne Skydeck, Eureka 89, Darwin Harbour Cruises, and Journey Beyond Cruise Sydney. In this role, you will be responsible for driving revenue growth, expanding market share, and enhancing the reputation of our brands to help exceed targets.

Reporting directly to the Executive General Manager of A&D and collaborating closely with the EGM of Marketing & Comms and the EGM of Industry Sales & Partnerships, you will develop and implement effective sales and marketing strategies in tandem with the broader Journey Beyond group. You will lead a Sales & Marketing Executive, focusing on growing demand for A&D products, optimising visitation to our websites, ensuring alignment with our strategic goals and budget, and delivering timely, high-quality sales and marketing activities and reports.

Some key responsibilities include:

• Creating and implementing effective strategies for each A&D business to drive revenue and increase market share
• Establishing sales targets in line with business plans and monitoring progress to ensure financial objectives are met
• Carrying out competitor and audience research to identify trends, customer demographics, and effective strategies for outreach
• Overseeing marketing campaigns, analysing their effectiveness, and making recommendations for ongoing strategic enhancements
• Working with the in-house design team to ensure marketing collateral is on-brand, and collaborating with the JB Digital Performance Manager to keep website content up to date and aligned with campaign initiatives

If you are passionate about elevating brand performance and are ready to make a significant impact, we want to hear from you!

Education/Experience

• Tertiary qualification in Sales, Marketing, Business, or related disciplines
• Demonstrated experience in Sales &Marketing, or extensive experience in a similar role in similar industries
• Excellent communication skills (Written, Verbal and Presentation)
• Excellent Microsoft Office skills (Outlook, Word, Excel)
• Experience with social media, CRM and CMS platforms

Skills/Knowledge/Attributes

• Understanding of SOE / SEM and ability to identify opportunities to optimize websites, focusing on conversion
• Exceptional organisational skills with the ability to work independently and outside of standard office hours, excels in time management
• Ability to manage multiple projects and priorities across various businesses, all with different audiences and working under tight deadlines
• A collegiate and collaborative style, working in a national matrix reporting environment
• Comfortable leading people and working in diverse environments
• Excellent stakeholder and relationship management experience
• Ability to adapt to a frequently changing market environment. Be proactive and able to “think outside of the box” using initiative without prompting
• Superior written and verbal communication and presentation skills
• High attention to detail, excellent customer service, and problem resolution skills
• A creative/innovative approach
• Able and willing to travel if required
• Professional personal presentation and customer service orientation

As a Journey Beyond employee, you'll enjoy:

• Generous discounts on Journey Beyond travel and experiences
• A career with opportunities for progression, transfers, and secondments
• An attractive salary with an annual performance / salary review
• Study Assistance Policy
• Employee Referral Policy
• Parental Leave Program
• Purchased Leave Policy
• Private Health discounts
• Employee Assistance Program
• Discounts on Journey Beyond merchandise

Join a leading provider empowering organisations with innovative technology to enhance safety solutions within the workplace.

Our client is a rapidly growing, Private Equity backed, SaaS company that provides cloud-based safety, compliance and spatial mapping software.

They are looking for a Head Of Digital Marketing to join their team to take lead of the product marketing charge, owning and optimising a strategic marketing plan.

The role is ideal for someone who thrives on innovating with MarTech and being in the data, numbers, driving measurable outcomes - turning marketing investment into pipeline and product adoption.


THE ROLE

This is a pivotal opportunity for a commercially minded brand leader who thrives at the intersection of strategy, creativity, and collaboration to align marketing activities with revenue targets.
 

• Lead growth and product marketing across demand generation, funnel optimisation, and product launches.
• Drive adoption through integrated campaigns using HubSpot.
• Partner with sales, product, and customer success to align marketing activities with revenue targets.
• Build and refine marketing automation, reporting, and attribution frameworks.
• Monitor and report on ROI, Costumer Acquisition Cost: Customer Lifetime Value (CAC:LTV), and campaign performance, iterating for improvement.
• Champion data-driven decision-making in all marketing activities.
• Leads the team including consultants and agencies, in relation to product marketing by setting clear targets, managing performance, conducting reviews, and providing mentorship.
• Actively contributes to the organisation’s strategic planning process.

ABOUT YOU

•  Proven Experience in B2B/B2C SaaS growth marketing, ideally in scale-up or PE-backed environments
• Advanced HubSpot expertise (workflows, automation, reporting)
• Strong data and analytics skills, including attribution and funnel analysis
• Product marketing experience (positioning, launches, messaging)
• Growing pipeline and improving conversion rates
• Proficiency in digital channels (paid, organic, partner marketing)

WHY YOU’LL LOVE WORKING HERE

This is a rare opportunity to join an exciting growth journey and play a pivotal role in building something exceptional from the ground up.

• Warm, supportive, and collaborative culture built on the Rockefeller Habits.
• Agile, fast-moving SaaS environment with hybrid flexibility.
• Monthly Flexi Day to spend on whatever brings you joy. It is like a leave day but you’re available to take a call if we need you.
• A culture that celebrates success with quarterly awards and consistent recognition for great work.
• High-impact role in a Private Equity-backed organisation with ambitious growth ambitions

#SCR-ellena-aquilina

#LI-DNI

• Full time, 2 years fixed term position. Located at the Services Building (G12) on Darlington Campus
• Drive the end-to-end development, implementation, and management of UI's internal and corporate communications and engagement strategies
• Base Salary HEO9, $146,197 - $154,260 p.a. + 17% superannuation
  

About the opportunity

The University of Sydney is welcoming applications for an experienced and motivated Communications Manager to join the University Infrastructure (UI) Engagement team, with a primary focus on leading and strengthening internal communications, in shaping and protecting UI's reputation, image, and voice across a range of channels, fostering clear, consistent, and impactful communication with employees, stakeholders, and external partners.

The Communications Manager will lead the development, implementation, and management of UI's internal and corporate communications and engagement strategies. This role plays a critical part in shaping and safeguarding UI's reputation, image, and voice across diverse channels, ensuring clear, consistent, and impactful communication with employees, stakeholders, and external partners, with a strong emphasis on building a culture of transparency, collaboration, and continuous improvement.

Working collaboratively with the Executive Leadership Team, Senior Management Group, and colleagues across UI and the University, the Communications Manager will craft high-quality corporate messaging, oversee media and corporate storytelling, drive engagement initiatives, and manage communication platforms to strengthen UI's visibility and credibility.

Operating with a high level of autonomy, the Communications Manager will translate strategic priorities into effective operational activity and enhance communication outcomes through data-driven evaluation and continuous stakeholder feedback.

Your key responsibilities will be to:

• provide communications leadership, guidance and direction to UI, fostering innovation, excellence, and a culture of continuous improvement
• lead corporate storytelling and messaging by crafting compelling narratives that reflect UI's mission, vision, and values
• manage communication platforms including the UI Intranet, SharePoint pages, social media, and websites, ensuring content is current, accurate, and engaging
• develop and implement stakeholder engagement strategies to foster strong relationships, align expectations, and enhance service satisfaction
• develop, implement, and maintain UI's communications and engagement policies and processes, ensuring consistency, compliance, and effectiveness.
  

About you

• experience developing and implementing strategic communications
• experience producing engaging and effective content by using various content management systems
• experience writing for diverse or specific audiences with strong attention to detail
• ability to communicate effectively coupled with demonstrated analytical and problem-solving skills
• ability to work collaboratively in a team along with strong project management skills.
  

Sponsorship / work rights for Australia

You must have unrestricted work rights in Australia for the duration of this employment to be eligible to apply. Visa sponsorship is not available for this appointment.



Pre-employment checks


Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.




EEO statement

At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTQIA+. We welcome applications from candidates from all backgrounds.

We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Platinum Employer. Find out more about our work on diversity and inclusion.




How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.

For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply


For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Kevin Lim, Recruitment Operations by email to kevin.lim@sydney.edu.au.

© The University of Sydney


The University reserves the right not to proceed with any appointment.

Click to view the Position Description for this role.

Applications Close

Sunday 07 December 2025 11:59 PM

• Plan, schedule, and publish content across all social media channels (e.g., Instagram, TikTok, Facebook, Pinterest, LinkedIn).

• Support the development and execution of the social media content calendar in line with marketing campaigns, product launches, and key brand moments.

• Monitor daily activity, engage with the online community, respond to comments and DMs, and identify opportunities to grow brand engagement.

• Stay up to date with social media trends, platform updates, and competitor activity to inform content strategy.

• Assist with ideation and production of creative content including photos, videos, Reels, TikToks, and written copy.

• Coordinate shoots and collaborate with photographers, stylists, influencers, and internal teams to produce high-quality content.

• Brief and manage external creatives when required to ensure assets are delivered on time and meet brand standards.

• Edit and repurpose content to suit various formats and channels.

• Support marketing campaigns with compelling social media assets and storytelling.

• Coordinate influencer gifting, partnerships, and collaborations, ensuring content is tracked and aligned with brand objectives.

• Assist in identifying and nurturing influencer relationships and user-generated content opportunities.

• Track social media performance using analytics tools (e.g., Instagram Insights, TikTok Analytics, Meta Business Suite).

• Compile regular reports on content performance, audience engagement, and growth, and provide actionable recommendations.

• Continuously seek opportunities to optimise content and posting strategies based on data and trends.

About Pan Pacific Perth

At Pan Pacific Perth, we empower our associates to grow and develop their skills. We offer a diverse, inclusive environment and various career opportunities. Our strategy focuses on creating a safe workplace aligned with our core values, recognising that our team's talent is key to our success.

About the Role

Reporting to the Director of Commercials and the Marketing & Communications Manager, the Marketing Executive plays a key role in elevating the brand presence and commercial performance of Pan Pacific Perth.

Reporting to the Director of Commercials and Marketing & Communications Manager, in this role you will:

• Drive marketing initiatives across digital, social media, PR, and brand campaigns to enhance visibility and engagement

• Manage Brand.com updates, deliver strategic EDMs, and support hotel-wide campaigns across Rooms, F&B and events

• Collaborate closely with the Senior Content Creator to ensure all content, imagery and collateral align with brand standards

• Lead local partnerships, media relations and promotional opportunities to strengthen market positioning

• Prepare monthly reports, analyse campaign performance and support commercial teams with targeted marketing strategies

About You

• You hold a degree in Marketing, Communications, PR or Hospitality, with 2-4 years of experience, ideally within hospitality, luxury or lifestyle brands

• You bring strong expertise in digital marketing, social media, PR and multi-channel campaign execution

• You are creative, detail-oriented, and highly organised, with the ability to manage multiple projects independently

• You excel at building relationships and communicating effectively with media, influencers, partners and internal stakeholders

• You are analytical, adaptable and collaborative, able to translate insights into impactful marketing actions

Benefits

• Discounted staff parking

• Dry Cleaning Allowance

• Complimentary meal whilst on shift

• 30% discounted food and beverages across all Oceania properties

• Discounted accommodation across worldwide Pan Pacific Hotels Group properties

About our process

At Pan Pacific Perth, we are committed to hiring individuals who not only align with our core values but also meet the specific requirements of each role. Only candidates selected based on their skills and suitability for the role will be shortlisted for an interview. 

As part of our recruitment process, various checks may be conducted to ensure applicants' fit, including medical assessments, due diligence checks, right to work verification, and reference checks.

Supporting a Diverse Workforce 

Pan Pacific Perth is an equal opportunity employer dedicated to creating a diverse and inclusive workplace. We ensure that all employment decisions are based on merit and qualifications, without regard to race, gender, age, disability or other characteristics.

If you are passionate about driving a strong culture of success, and are seeking to develop your career within a rapidly growing international Hotel brand, then APPLY NOW. If you would like to find out more about what Pan Pacific Hotels Group has to offer, follow the link to our page www.panpacific.com 

About Us:

HSP 4x4 is a leading innovator in the automotive accessories industry. A young, dynamic company known for creating world-first products and using the most advanced technology in Ute accessories. We sell both domestically and internationally, directly to consumers as well as vehicle manufacturers.

Website: www.hsputelids.com

Social Media Handle: @hsp4x4

Role Overview:

The Marketing Coordinator will work closely with our in-house content creators and marketing team to deliver engaging and effective campaigns. This role involves a mix of content creation, digital marketing, and event support, making it ideal for someone who is organised, creative, and eager to contribute across various marketing channels.

You will assist in curating email marketing campaigns, graphic design, updating the website and promotional content, and managing social media platforms. Additionally, you'll collaborate with our SEO and SEM team to enhance digital presence and support event management efforts.

What You’ll Do:

• Work with in-house content creators to support shoots, scripts, and coordinate talent.

• Curate and manage email marketing efforts.

• Update communications, including promotions, new product launches, and website content.

• Collaborate with the in-house SEO and SEM team.

• Assist with event management and coordination.

• Post and moderate on social platforms such as Meta, LinkedIn, and YouTube.

• Engage with collaborative associations, including Facebook groups.

Skills (Required):

• Team Management.

• Email Marketing.

Bonus Skills (preferred)

• Graphic design skills (catalogues, brochures, product artwork and social media designs)

Pay Range: 75K - 85K

The following skills are highly regarded but not necessary.

• Work in a collaborative, purpose-built marketing office with in-house photographers, videographers, SEM and SEO specialists and more.

• Access to extensive camera and lighting gear for creative projects.

• Two in-house video/photography studios at your disposal.

• Be part of an Australian manufacturing success story.

Industry:

• Motor Vehicle Accessories Manufacturing

Apply Now:

When applying, please feel free to include anything that sets you apart.

About The Team
The Marketing and Communications Office drives initiatives that strengthen the University's reputation, support recruitment, and foster staff and student engagement. Within this, the Events function in the Engagement and Experience team delivers high-profile, complex events and provides advisory support for other University events.


Your New Role!
The Events Producer is responsible for planning, delivering, and evaluating events that enhance Murdoch University's reputation and support the objectives of the event team. The role focuses on the Murdoch University Conference Centre and a portfolio of internal events, coordinating multi-disciplinary teams and collaborating closely with external partners and clients.


Your Key responsibilities will include -

• Oversee the development and operation of the Murdoch University Conference Centre and manage a portfolio of University and external events, ensuring alignment with strategic goals
• Provide expert advice to senior stakeholders, build strong relationships with event partners, and develop a robust University-wide events network to maintain standards and share best practices.
• Manage all aspects of allocated events, including planning, logistics, compliance and evaluation, while contributing to continuous improvement of the University's events function

Please refer to the Position Description for further details.


What We Offer You!
This Fixed Term (1 Year) | Full Time (37.5 hours per week) attracts a remuneration of (H0707) $97,743 - $107,690 (pro rata) plus 17% employer superannuation contributions.

You'll join a dynamic and talented team where diversity and innovation thrive. Our Silver-tier status in the Australian Workplace Equality Index (AWEI), awarded in 2025, reflects our commitment to LGBTIQA+ inclusion, equity, and creating a safe, welcoming environment for all. We strive to be the university of choice for First Nations peoples, honouring Indigenous knowledge. Sustainability is central to our community and guided by clear, confident leadership, we are working toward an ambitious future with goals of net zero emissions and zero waste by 2030.

As well as the flexibility to maintain a work life balance, our staff enjoy a vibrant, natural campus with world-class facilities, along with a variety of benefits, including:

• Periodic salary increases between 1 July 2025 to 1 July 2026 totalling an 6% increase!
• Flexible work arrangements
• Cultural Load and allowance - providing up to $8,944 per year to First Nations employees who are contributing cultural knowledge and perspectives beyond the scope of their role
• Indigenous Language Allowance
• Salary packaging options - such as purchasing leave, gym membership, car parking permit
• Employee Assistance Program
• On-campus services and facilities, such as a Childcare Centre, Gym, Vet Hospital, and Chiropractic Clinic

For further information, check out our benefits and services page!


Join us!

Please apply online via the Apply Now button, along with submitting the following documents to support your application -

• A cover letter including a statement addressing the selection criteria (with reference to the Position Description)
• Your most recent resume (CV)

What you'll bring to the role:

• Tertiary qualifications in Events, Project Management, Marketing, or related field, with 5+ years' experience in delivering diverse, high-profile events
• Proven ability to manage multiple events and projects end-to-end, including planning, coordination, and meeting deadlines
• Skilled in budget management, contract administration, and identifying cost efficiencies without compromising quality
• Proficient in event sales, multi-venue coordination, and advanced computer literacy with Microsoft Office and specialised software
• Strong interpersonal, negotiation, and customer service skills, with the ability to engage constructively with stakeholders and clients

Applicants should refer to the Position Description for further details on the work requirements, duties, skills and experience required for this role. Applications sent by post or email will not be accepted.

Please note visa sponsorship is not available for this position. Applicants are expected to have current and valid work rights in Australia.

Please see the Applicant Guide for more information. Applicants who have support or access requirements, are encouraged to advise this at the time of their application, to ensure appropriate assistance is provided throughout the recruitment process.


Contact Us


For enquiries about the opportunity on offer please reach out to Dan Bruce, Senior Manager Events Services and Partnerships, and quote JR104531 as the reference.


Applications Close on 22 December 2025 (11:59pm AWST)


Please note that the University will be operating under a Limited-Service-Period from 19 December 2025 to 5 January 2026. During this time, recruitment activity will pause, and candidates may experience delays in communication. We appreciate your patience and understanding.


The University reserves the right to withdraw this advertisement at any time.


Murdoch University acknowledges the different perspectives, skills and experience that people from different backgrounds bring to strengthen its workforce. Murdoch University is committed to enhancing diversity in all its forms and strongly encourages suitably qualified candidates from Aboriginal and/or Torres Strait Islander peoples, women, people with disability, people of CaLD background and people of diverse genders to apply for this important position.

About Rehaula.

REHAULA® is a remote strategic brand consultancy specialising in transforming technical brilliance into compelling brands people believe in. We're a team of strategists, designers, digital marketers, web developers and communication specialists serving the brilliant minds of the world, those who rise to global challenges with innovative solutions.

From engineering breakthroughs to technology pioneers, from cyber defence innovation to healthcare advancement, we partner with brilliant minds solving complex challenges.
We're helping changemakers make change.

Opportunity Overview

We’re seeking a Marketing Specialist (Paid Media & Digital Marketing) with an immediate start to join our team on a part‑time basis (22.8 hours per week), with the potential to transition into full‑time as demand grows. This is an exciting opportunity to play a defining role in building and scaling our digital marketing capability.

You will lead paid media and digital marketing initiatives, including campaign management across Google Ads, Meta, LinkedIn, SEO strategy, marketing automation, and performance reporting. You’ll also act as an account manager for key clients, ensuring strong relationships and seamless delivery. While your primary focus will be digital growth, experience with traditional paid media such as magazine advertising and event sponsorships is a bonus.

Work Environment

• Remote role

• Senior, interconnected team spanning strategy, design, web and communications

• Mission‑driven consultancy with a higher purpose

• Visionary founder and strategist providing mentorship and collaboration

• Culture that values conviction, compassion, and creativity
  

Benefits

• Competitive part‑time salary, with anticipated pathway to full‑time

• Remote and flexible work environment

• Ergonomic allowance + company-supplied workstation

• Supportive and inclusive culture with genuine care for lifestyle balance and family

Key Responsibilities

Paid Media & Growth

• Develop, implement, and manage paid media campaigns across Google Ads, Meta, LinkedIn, and programmatic display.

• Build and optimise landing pages and funnels in Go High Level (GHL) or similar platforms (Kajabi, HubSpot, ActiveCampaign) with tracking and attribution.

• Manage budgets, targeting, and performance optimisation to maximise ROI.
  

Digital Marketing Communications & SEO

• Develop and execute digital marketing strategies to support client objectives across paid media, SEO, and content marketing.

• Lead SEO strategy (technical, on-page, off-page): keyword research, audits, schema, content briefs and backlink initiatives.

• Create SEO-aligned website copy and marketing content to support campaigns and brand strategies.

• Provide input or light support for social media content planning when required.
  

CRM, Automation & Marketing Platforms

• Operate GHL or similar platforms for CRM pipeline management, automations/workflows, SMS/email campaigns, appointment scheduling and attribution dashboards.

• Maintain data hygiene, segmentation and lead scoring; integrate with paid platforms and web events.
  

Analytics & Reporting

• Implement tracking (GA4, GTM, pixels) ensuring accurate event/conversion setup.

• Produce monthly performance reports with insights and recommendations.

• Build dashboards for internal and client stakeholders.
  

Account Management, Broader Marketing and Agency Growth

• Act as marketing manager for client accounts, owning timelines, scopes and stakeholder communications.

• Support omnichannel marketing needs to execute annual strategies.

• Collaborate with the Rehaula team and clients to ensure cohesive, effective campaigns.

• Play a key role in shaping processes, tools, and best practices as we scale our digital marketing arm.
  

Required Expertise

• 3–5+ years in marketing with proven success across digital and traditional paid channels.

• Proficiency in GHL or similar, CRM, automation, funnels, email/SMS, attribution & reporting.

• Strong GA4/GTM skills and confidence with data‑driven optimisation.

• Excellent written and verbal communication; client‑facing account management in a remote environment.
  

Nice to Have

• B2B experience across industrial and professional service sectors.

• Familiarity with WordPress/Webflow ecosystems.

• Agency and account management experience.

What We Offer

• Remote work environment, competitive compensation based on experience ($80k–$90k FTE, pro rata), plus super.

• Opportunity to progress your role and hours as our marketing offering expands.

• Supportive, collaborative team culture anchored in conviction and craft.
  

Join Our Mission

At REHAULA®, we believe the impossible becomes possible when powerful storytelling meets effective execution. If you’re ready to shape and grow our digital marketing arm, leading strategies, SEO, paid media, and content that elevate world-changing brands, while bringing curiosity and solution-driven thinking to our team, we’d love to hear from you.

No recruiters, please.

We have an exciting and unique opportunity for you to progress your eCommerce career in Australia's number one destination for those who love to cook and entertain.

As with any role in a rapidly growing business, we work hard, however, we are empowered and given ownership to create successful outcomes for the business and our customers.

Together, as a team, we understand how our actions can impact the performance of the business and our customers which is why we work with energy, we commit, we act and we deliver for and support each other.

About us…

Kitchen Warehouse started from humble beginnings at a single store in Fremantle, Western Australia in 1986 and even with our expansion and success, we’re still very much a family business born out of a genuine passion for home cooking and great food.

Today, Kitchen Warehouse has a national store network and a dominant online presence ranging 10,000+ leading kitchenware products.

As a forward-thinking business, we’re always looking for new ways to continue delighting our customers and they visit us because we offer the best selection of brands, world-

class experience, and exceptional service and advice.

No matter how quickly we grow, we remain connected and are guided by our core values:

• Authenticity: genuine experience and service
• Quality: standards that can be trusted
• Family: putting our people first
• Customer: at the heart of everything we do

And we bring our behaviours to life every day:

• Take Ownership – Commit, act, and deliver
• Challenge Respectfully – Ask questions, share ideas, align as a team
• Fact-Based Conversations – Use data to drive clarity and improvement
• Frugality – Deliver more with less, valuing time and resources

If you want to be part of a thriving and passionate community, then Kitchen Warehouse could be the place to take your career to the next level!

About the role:

You will play a key role in executing the trade and content strategy across the website, ensuring a seamless and inspiring customer journey. Reporting to the eCommerce Manager, you will support the implementation of campaign and promotional content across key digital touchpoints, and maintain accurate, up-to-date content across the site to reflect seasonal and commercial priorities.

Working closely with the wider eCommerce team and other cross-functional departments such as Marketing, Buying, and CRM, you’ll be responsible for owning and managing key trading and content functions including daily administrative and reporting activities while also supporting campaign execution, content updates, and optimising user experience that ensure the smooth operation of the digital channel.

Being part of a team that delivers a best in class digital shopping experience.

Key Responsibilities:

• Conduct daily and weekly analysis on eCommerce KPIs and trading performance by extracting, manipulating, and interpreting data from Excel/Google Sheets to identify trends, performance gaps, and opportunities for optimisation.
• Maintain accurate and timely data entry and spreadsheets utilising formulas, to ensure trading metrics, reporting, and commercial decisions are based on complete, reliable, and up-to-date information.
• Prepare and support the delivery of eCommerce KPI reporting and post campaign reviews, turning raw data into clear, actionable insights for the wider team.
• Execution of trade and seasonal campaigns across key digital touchpoints - coordinating updates across homepage, category, and promotional pages using data-driven insights to guide placements and messaging.
• Conduct regular competitor, category, and performance reviews to support decision-making and stay informed on industry patterns and digital best practices.
• Maintain and update product, category, and navigation content within the CMS, ensuring accuracy, alignment with trade priorities, and adherence to complex internal processes.
• Manage your own workflow across competing deadlines, using project management tools like Asana/Trello and documented processes to stay organised, efficient, and accountable.
• Collaborate with the wider eCommerce team on initiatives including upselling/cross-selling, product recommendations, and search improvements.
• Support operational tasks to ensure the smooth functioning of the eCommerce team, including coordinating content briefs, checking site functionality, and ensuring a seamless user experience onsite.
• Undertake daily administrative tasks to ensure the functionality and coordination of the department’s activities

Skills & Requirements:

• Strong Excel/Google Sheets capability, including confident use of formulas, data manipulation, and the ability to work with large or complex data sets.
• Analytical mindset with a passion for numbers, problem-solving, and turning data into meaningful insights.
• Exceptional attention to detail, ensuring reports are accurate, content updates follow site guidelines, and all deliverables meet quality standards.
• Prior experience in eCommerce, digital content, online trading, or a related retail environment.
• Familiarity with eCommerce platforms and content management systems (CMS).
• Comfort working within complex systems, processes, and workflows, with the ability to quickly learn new tools and adapt to evolving business requirements.
• Solid understanding of trading performance metrics, digital best practice and content coordination.
• Highly organised self-starter who can manage multiple tasks, prioritise effectively, and deliver to deadlines in a fast-paced environment.
• Proactive and collaborative, with excellent communication and stakeholder management skills
• Drive to create an exceptional online shopping experience, with a passion in kitchenware