• Respond to customer enquiries via phone, email, and online channels.
• Investigate Portal issues and determine next steps.
• Provide accurate information and guidance on planning processes.
• Escalate complex matters and ensure timely follow-up.
• Support customers with Portal and general planning enquiries.
• Triage calls, emails, and webforms for resolution or escalation.
• Liaise with internal teams and other agencies to verify information and assist customers.

• Minimum of two years’ experience in a contact centre environment.
• Experience within the government sector is desirable.
• Strong written and verbal communication skills.
• Ability to work across multiple systems simultaneously.
• Excellent customer service skills and a high level of attention to detail.

Alcom Security is a trusted, family-owned business with over 30 years of experience in the security industry. As an authorised dealer for both Crimsafe and 3M Security & Tint products, we deliver high-quality security solutions tailored to residential, retail, and commercial clients across South East Queensland — including Brisbane, the Gold Coast, Sunshine Coast, Toowoomba, and surrounds.

Are you confident on the phone, love talking to people, and thrive in a fast-paced environment?
Looking for a stable role with great pay, real career growth, and a fun, supportive team?

We’re on the hunt for a motivated Sales Support / Appointment Setter to join our Tanah Merah team — someone organised, proactive, and ready to turn warm leads into booked appointments.

Solid base salary + commissions — top performers are earning $85,000-$100,000+ OTE

• Chat with Warm Leads: Reach out to people who’ve already shown interest — no cold calls!

• Re-engage Past Clients: Reconnect with previous customers to create new opportunities.

• Book Appointments: Schedule qualified consultations for our sales team.

• Stay Organised: Keep our CRM up to date and help the team stay on track.

• Represent the Brand: Attend marketing events and engage customers about our products.

• A confident communicator who’s great at building rapport.

• Organised, detail-focused, and loves ticking off the to-do list.

• A multi-tasker who stays cool under pressure.

• Customer-first mindset — friendly, helpful, and solution-focused.

• Comfortable using computers, CRMs, and online tools.

Experience in sales, retail, or customer service is highly regarded.
Bonus points if you’ve worked in property, construction, or home improvement (but not essential).

Big Earning Potential: Base + bonuses = $85K-$100,000+ OTE for strong performers.
No Cold Calling: Every lead you speak to is warm or from our database.
Career Growth: Join a growing company with room to advance.
Awesome Team Vibe: Supportive colleagues and a culture that celebrates success.
Reputable Brand: Easy to represent — our customers love what we do!

If you’re ready to join a team where your effort is recognised, your skills are valued, and your results are rewarded, we want to hear from you!

Apply now with your resume and a short cover letter telling us why you’d be a great fit.

We’re interviewing as applications come in, so don’t wait — this role won’t stay open for long!

• Join a global leader in the construction & mining industry
• Competitive hourly rate + biannual bonuses
• Strong training, supportive mentors & real development opportunities

About Us

Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment.

The Opportunity

We are looking for an enthusiastic and motivated Parts Interpreter to join our National Contact Centre team in Revesby. This role will make you a key point of contact for customer queries relating to parts, where you will be well supported to provide a range of OEM level services ranging from sourcing parts, and customer query management within our call centre.

If you’re proactive, curious and enjoy helping people, we’ll support you with training to build the rest.

What You’ll Do:

• Interpret and process customer parts enquiries, including pricing, stock availability and order status
• Provide friendly, helpful service to internal and external customers via phone and email
• Learn to source parts to meet customer needs and timelines
• Prepare quotes, sales orders and invoices
• Use and develop strong computer, data accuracy and attention-to-detail skills

About You:

We’re not expecting years of experience — we’re looking for someone with the right attitude and a willingness to learn. You’ll ideally bring:
• A passion for delivering great customer service
• An interest in earthmoving equipment, machinery or mechanical components
• A basic mechanical aptitude (formal training a bonus, but not essential)
• Confidence using computers (Internet-based applications, MS Office and Outlook)

Hitachi Benefits – What’s in It for You?

• Competitive hourly rate + super + earn company biannual bonuses!
• Flexible Working Arrangements: work from home up to 2 days per week
• Revesby Location with access to free onsite parking
• Career: Permanent Full Time Position in a leading OEM with long term job security
• Employee Rewards: Exclusive staff discount on a range of goods and services through our Employee Rewards Program
• Career Progression: OEM training and opportunities for upskilling with access to the latest technologies
• Culture: Supportive mentors who value your input in finding new and improved ways to achieving success
• Paid Parental Leave Policy
• Health: Discounted Medibank health insurance policy + EAP to support our employees and their families 
• Employee Referral Program: successfully refer a friend and earn cash!

Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate and wholeheartedly value diversity at our company.

As part of our recruitment process, successful candidates may be required to undergo background checks, including (but not limited to) criminal history record checks and employment medical assessments.

Do you genuinely love helping people? The kind of person who gets a buzz from solving problems, putting a smile on someone's face, and making every interaction count? If that's you, this could be your next big move.

About the Company | Alliance Climate Control is Sydney's leading HVAC company, recognised for quality workmanship, outstanding service, and genuine care for our customers — with over 2,000 five-star reviews to show for it. Based in Alexandria, we're a supportive, team-driven company that values collaboration, growth, and having fun while delivering great results.

What You'll be Doing

• Turn calls into conversations — make every interaction warm, helpful, and human.

• Schedule and coordinate technicians so jobs run smoothly.

• Own customer accounts — follow up, check in, keep nothing slipping through the cracks.

• Handle priorities with confidence — routine bookings or urgent issues.

• Keep it organised — use CRM + Microsoft Office daily.

• Keep learning — join weekly training and development.

Who You Are

• Naturally positive, approachable, and customer-focused.

• Thrives on helping others and solving problems.

• Detail-oriented and dependable — you like doing things properly.

• Able to juggle multiple priorities without losing your cool.

• A clear communicator across phone, email, and face-to-face.

• Keen to learn and grow in a supportive team environment.

• Minimum 1-2 years of customer service experience required.

• In-office role — be part of a close-knit, supportive team every day.

• A workplace that values your contribution and celebrates success.

• Ongoing training and development to grow your career.

• Modern office environment with the latest tools and technology to support your work.

• Join a stable, respected business in the HVAC industry.
  

✅ If this sounds like you, apply now — we'd love to meet you.

Join a respected government organisation that plays a vital role in delivering essential services to communities across NSW. This is your chance to contribute to a team that values integrity, collaboration, and service excellence, ensuring smooth operations that support the public every day. You'll be part of a modern shared services environment where your work makes a real difference.

• Work within a trusted public sector framework committed to efficiency and continuous improvement.
• Support critical services that keep NSW connected and thriving.
• Benefit from structured onboarding and training, with a clear pathway to hybrid work (2 days in office once fully trained).

Responsibilities:

• Respond to multi-channel enquiries from internal teams, vendors, and the public with professionalism and empathy.
• Process a wide range of transactions accurately and efficiently using multiple systems and telephony solutions.
• Escalate complex issues promptly and keep customers informed throughout the resolution process.
• Contribute to team goals by sharing knowledge, supporting colleagues, and participating in quality assessments.
• Meet KPIs and uphold NSW Public Sector values in every interaction.

Background and Skills needed:

• Experience in customer-centric environments such as contact centres, service centres, or shared services.
• Strong communication skills with the ability to explain processes clearly and build rapport quickly.
• Tech-savvy with confidence using multiple computer systems and learning new tools.
• Adaptable, proactive, and committed to delivering outstanding results under pressure.

Apply today with Raelene Horn at Mane Consulting and take the next step in your career with a trusted government organisation.

Showroom & Client Experience Manager
Wildtrail Caravans – Epping, Melbourne VIC
Full Time | Tuesday–Saturday | Onsite

Wildtrail Caravans is expanding and we are seeking a confident, organised and client-focused Showroom & Client Experience Manager to join our team in our brand-new Epping showroom.

This position will commence late January 2026.

This is a key role within the business, responsible for managing the daily operations of our showroom, supporting clients through the build journey, and coordinating with our sales and admin teams.

You will be our frontline presence in the showroom Tuesday–Saturday, ensuring every client interaction is premium, professional and enjoyable.

• Manage day-to-day showroom operations

• Welcome and support walk-in clients

• Assist clients throughout the build and delivery process

• Coordinate client meetings, walkthroughs & handovers

• Assist during handovers of completed caravans

• Prepare and issue quotes to clients

• Assist sales team with documentation

• Manage emails, calls, online enquiries & bookings

• Use and maintain client portals & CRM systems

• Maintain showroom presentation

You will:

• Be confident engaging with clients in person

• Have exceptional organisation & follow-through

• Thrive in a busy environment

• Take ownership of your tasks

• Be warm, professional, and proactive

Highly regarded experience:

• Caravan / RV industry

• Automotive or machinery sales

• Customer experience roles

• Admin coordination roles

• Join a rapidly growing Australian caravan brand

• Work in a beautifully presented premium showroom

• Be part of a supportive, passionate team

• Genuine client relationships

• Opportunities for career growth

Tuesday to Saturday
Full time, onsite

Start date: Late January 2026

Email your CV & cover letter to:
📧 admin@wildtrail.com.au

or apply directly via SEEK.

YOUR OPPORTUNITY

Join our team as a Customer Care Consultant based in Portland, where you’ll play a key role in supporting our customers. In this role, you’ll work in a fast-paced retail environment that offers a variety of tasks and challenges, ensuring every day is different and rewarding.

You’ll be part of a team that values safety, service, and operational excellence in everything we do. We take pride in creating a workplace where these values guide our actions and decisions.

This role offers opportunities to grow, develop your skills, and make a positive impact on our customers and the business. We believe in supporting your career journey and helping you reach your full potential.

What You’ll Be Doing:

• Act as the first point of contact for customers in person, by phone, and email.
• Provide expert advice on a wide range of industrial products.
• Maintain a clean, well-stocked, and visually appealing shopfront.
• Collaborate with internal teams to ensure smooth service delivery.
• Uphold safety standards and foster a positive team culture.
• Support warehouse operations and travel to customer sites to service our mini stores.

What You’ll Bring:

• Previous customer service experience (retail or trade desirable).
• Strong customer-first approach with excellent service skills.
• Clear written and verbal communication abilities.
• Ability to build relationships and communicate effectively with customers.
• Computer literacy, problem-solving skills, and ability to multitask.
• Self-motivation with exceptional organisational and time management skills
• Manual driver’s license will be an advantage.

What's In It For You:

• Permanent salary, benefits, incentives & Wesfarmers share plans
• Exclusive Perks: Team Member discount card for Kmart, Bunnings, Target & Officeworks, FREE One Pass subscription & Wesfarmers discounted offers from over 400 retail corporate partners and save money all year long!
• Continuous training and career development opportunities 
• Monday to Friday schedule — enjoy your weekends!
• Guaranteed hours with annual leave and sick leave benefits
• Team events, celebrations, award recognition and prizes
• Employee Assistance Program: wellbeing support for you and your immediate family - covering counselling, coaching, financial advice, legal guidance, nutritional services, & more!
• Highly successful Refer-A-Friend program – earn up to $2,000 for each referral!
• Ability to purchase up to 4 weeks’ additional annual leave
• Generous paid parental leave policy

NEXT STEPS

If you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates as we receive them.

As part of our recruitment process and commitment to safety, you may be required to undertake background checks (which may include a police check, a pre-employment medical assessment; and/or drug & alcohol testing) as part of your application process.

Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTI+ community and people with disabilities. 

OUR STORY

Blackwoods is Australia’s leading supplier of industrial and safety supplies. For over 140 years, we have supported businesses big and small with our range of over 300,000 products from the world’s best brands. From the Sydney Harbour Bridge to the railway and your local mechanic, we supply what our customers need when they need it, along with unparalleled expertise and service from our passionate team.

With a national footprint of over 50 branches and 6 Distribution Centres, our people are at the heart of everything we do. Being a part of the Wesfarmers group, also means that we have endless opportunities to make a difference, so join us, and let’s help more people build a better Australia.

Are you a people person with great communication skills? We're seeking a friendly and enthusiastic individual to join our Cardiff office, booking appointments for our Solar Specialists.

✅ Full-time position
✅ Full training provided
✅ Supportive team environment
✅ Competitive salary plus Commission

If you're ready to be part of a growing company and enjoy working with others, send us your resume today – interviews are happening now!