Showroom & Client Experience Manager
Wildtrail Caravans
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Join a fast-growing premium Australian caravan brand with a brand-new showroom
Join a fast-growing premium Australian caravan brand with a brand-new showroom
Showroom & Client Experience Manager
Wildtrail Caravans – Epping, Melbourne VIC
Full Time | Tuesday–Saturday | Onsite
Wildtrail Caravans is expanding and we are seeking a confident, organised and client-focused Showroom & Client Experience Manager to join our team in our brand-new Epping showroom.
This position will commence late January 2026.
This is a key role within the business, responsible for managing the daily operations of our showroom, supporting clients through the build journey, and coordinating with our sales and admin teams.
You will be our frontline presence in the showroom Tuesday–Saturday, ensuring every client interaction is premium, professional and enjoyable.
Manage day-to-day showroom operations
Welcome and support walk-in clients
Assist clients throughout the build and delivery process
Coordinate client meetings, walkthroughs & handovers
Assist during handovers of completed caravans
Prepare and issue quotes to clients
Assist sales team with documentation
Manage emails, calls, online enquiries & bookings
Use and maintain client portals & CRM systems
Maintain showroom presentation
You will:
Be confident engaging with clients in person
Have exceptional organisation & follow-through
Thrive in a busy environment
Take ownership of your tasks
Be warm, professional, and proactive
Highly regarded experience:
Caravan / RV industry
Automotive or machinery sales
Customer experience roles
Admin coordination roles
Join a rapidly growing Australian caravan brand
Work in a beautifully presented premium showroom
Be part of a supportive, passionate team
Genuine client relationships
Opportunities for career growth
Tuesday to Saturday
Full time, onsite
Start date: Late January 2026
Email your CV & cover letter to:
📧 admin@wildtrail.com.au
or apply directly via SEEK.