• Entering claim details into internal systems
• Calling clients to book in their vehicle repairs
• Handling general enquiries with confidence and care
• Updating client information
• Providing all-round administrative support

• Excellent communication skills
• A proactive attitude and a cool head under pressure
• The ability to learn systems quickly
• Immediate availability
• Previous insurance or claims experience (advantageous but not essential)

Learning Online Group is a leading provider of short, career-focused education across Australia, Canada, and New Zealand. We deliver flexible, skills-based training that helps learners launch businesses or become job-ready in industries they love.

Our portfolio includes:

• Australian Beauty School

• Canadian Beauty School

• New Zealand Beauty School

• Australian Photography School

• Canadian Photography School

• Learning Online

• Omnia Tattoo Academy (Australia & Canada)

Australian Photography School provides accessible, industry-relevant photography training designed to help aspiring photographers turn their creativity into a rewarding professional pathway.

As a Course Consultant for Australian Photography School, you’ll speak with individuals who have already shown interest in one of our photography programs. Your role will be to:

• Understand why they made their enquiry

• Walk them through course details and answer questions

• Assist them through the enrolment process

👉 No cold calling — all leads are warm and already want to learn more about photography training.

We’re looking for someone who is:

• Experienced in telesales, recruitment, or a travel agency environment

• Passionate about creativity — ideally with personal interest or experience in photography or visual arts

• Motivated to meet and exceed targets

• A strong communicator with a confident phone manner

• Able to build rapport quickly and engage people in conversation

• A team player who thrives in a young, dynamic, fast-paced environment

• Available to work Saturdays if required

• Holding full-time working rights (WHVs welcome, student visas not accepted)

• Strong earning potential: Base + Commission + Super

• OTE between $75,000 – $150,000 (with a $90,000 average floor)

• Full training provided

• Fast-growing company with clear opportunities for career progression

• Weekly incentives and bonuses

• Annual individual budget for personal and professional development

• A brand-new office on Queens Road with views over Albert Park and an in-house barista ☕

• Supportive, fun, high-performing sales culture

• Monday – Thursday: 11:00am – 7:00pm

• Friday: 10:00am – 6:00pm

• Short Saturday shifts may be required occasionally

If you’re a fun, target-driven team player who’s hungry to succeed, we’d love to hear from you.

👉 Apply today to become part of Australian Photography School’s growth story!

Please note: only shortlisted applicants will be contacted.

Why join us?

We have a long history of providing exceptional care that empowers older people to live a full life. When you join us, you will be provided with not-for-profit salary packaging benefits and the support of an experienced leadership team.

Southern Cross Benefits!

• Salary Packaging ($15,900), plus meal and entertainment benefit package to the value of $2,650

• Heart HQ - our Southern Cross Care (NSW & ACT) People Platform, packed with exclusive retail discounts, and features designed to help you celebrate, connect and succeed

• Fitness Passport - Discounted workplace health and fitness program available to you and your family. Gain full access to nominated gyms, pools, health and leisure centres across NSW & ACT

• Discounted private health insurance

• Wellbeing initiatives such as Reward and Recognition Program, Employee Assistance Program

• Annual leave loading

• Ongoing Training and Development

• Linkedin Training - SCC's Senior Leaders and Support Office teams can access a digital library of over 6000 courses

• Genuine Career Progression Pathways – Buddy Program, New Grad Elevate Program, Study Support

• Referral Bonus Program

The Role - Full-time based at our Epping Head Office.

At SCC, our Customer Service Team plays a vital role in supporting individuals and families as they explore aged care options, often during emotional and uncertain times. As Team Leader, you'll guide and support a dedicated team who are the first point of contact for potential clients across Home Care, Retirement Living, and Residential Aged Care. You'll help ensure every interaction is compassionate, informed, and responsive, contributing to a positive experience from the very beginning.

Reporting to the Customer Service Manager, you'll oversee day-to-day team operations, monitor service metrics, and provide coaching and support to team members. You'll work closely with colleagues across Residential, Home Care, Retirement Living, Marketing, and Intake to ensure seamless service delivery and client transitions. Your leadership will help shape a culture of empathy, accountability, and continuous improvement.

What You'll Be Doing

• Allocating and monitoring team workloads and KPIs

• Providing coaching, training, and performance feedback

• Monitoring placement and call centre metrics to identify service gaps

• Triaging enquiries and ensuring timely responses

• Supporting leave coverage

• Monitor trends in enquiries and identify any marketing opportunities

• Collaborating across teams to improve occupancy and client experience

Requirements

Personal Attributes

• Empathetic and client-focused in your approach.

• Confident leading and supporting a multidisciplinary team.

• Strong communicator with a collaborative mindset.

• Committed to continuous improvement and service excellence.

Education and Experience

• Experience in customer service leadership within aged care, health, or community services.

• Minimum 2-3 years of customer service leadership experience required.

• Familiarity with Home Care, Residential Aged Care, and Retirement Living services.

• Qualifications in business, health, or aged care (Desirable).

Skills and Capability

• Ability to monitor and report on KPIs and service metrics.

• Skilled in coaching, performance management, and team development (Desirable)

• Strong organisational and triage skills.

• Proficient in CRM systems and call centre technologies (Desirable).

• Australian permanent residency or citizenship required.

About Southern Cross Care (NSW & ACT)

At SCC (NSW & ACT), people are at the heart of everything we do! We are a purpose-led, not-for-profit organisation empowering older people to 'live life to the full'. We have a passion for providing the best care with clinical excellence and offer person-centred care services to meet individual needs and preferences in residential aged care, retirement living and in-home care.

Join us at SCC (NSW & ACT), where your work is not just a job, but a journey filled with meaningful moments to make a tangible difference in the lives of those we support. Our commitment to your development is unwavering, and we work hard to ensure you are given ample opportunities to continually learn and grow.

SCC is an equal opportunity employer. Creating a diverse and inclusive workplace, where employees feel valued and heard in a safe and respectful workplace, is a priority. All employment is decided based on qualifications, merit, and business need. We welcome people of Aboriginal and Tores Strait Island identity, as well as people of culturally diverse backgrounds, to apply.

We’re looking for a sharp, highly capable operator to lead our service team and drive continuous improvement across the business. You don’t need to be a qualified HVAC technician — what matters is your ability to pick up technical concepts quickly, manage people and processes confidently, and bring structure, accountability and efficiency to a busy service environment.

What you’ll do:

• Lead and mentor a growing technical support team.

• Act as senior escalation points for advanced technical and installation issues.

• Drive process improvements across scheduling, workflow, reporting and customer communication

• Manage KPIs, service data and reporting to improve visibility and performance

• Work with technicians and customers to ensure jobs are delivered on time and to standard

• Identify bottlenecks and implement solutions that boost efficiency

• Develop and deliver training programs for B2B customers and installers.

• Build technical documentation, manuals, and process improvements.

What you’ll bring:

• Strong operations, coordination, or leadership background (trade/HVAC experience not required)

• Ability to learn technical concepts quickly and communicate clearly with customers and field staff

• Confidence in managing processes, people, priorities and deadlines

• Strong skills in reporting, data, systems and continuous improvement

• A proactive, solutions-focused mindset with high attention to detail

• Someone who thrives in a fast-moving, service-based environment

Benefits

• $100K - $120K Base Salary

• Additional Superannuation

• Impactful role – take ownership of service quality and customer outcomes.

• Leadership opportunity – build and mentor a capable technical team.

• Career growth – exposure to senior leadership and cross-functional projects.

How to Apply
Click APPLY or send your resume directly to nick@salexo.com.au. For a confidential discussion, call me on 02 9922 9611.

NB: All shortlisted candidates will be contacted within 2 business days.

• Respond to customer enquiries via phone, email, and online channels.
• Investigate Portal issues and determine next steps.
• Provide accurate information and guidance on planning processes.
• Escalate complex matters and ensure timely follow-up.
• Support customers with Portal and general planning enquiries.
• Triage calls, emails, and webforms for resolution or escalation.
• Liaise with internal teams and other agencies to verify information and assist customers.

• Minimum of two years’ experience in a contact centre environment.
• Experience within the government sector is desirable.
• Strong written and verbal communication skills.
• Ability to work across multiple systems simultaneously.
• Excellent customer service skills and a high level of attention to detail.

• Join a global leader in the construction & mining industry
• Competitive hourly rate + biannual bonuses
• Strong training, supportive mentors & real development opportunities

About Us

Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment.

The Opportunity

We are looking for an enthusiastic and motivated Parts Interpreter to join our National Contact Centre team in Revesby. This role will make you a key point of contact for customer queries relating to parts, where you will be well supported to provide a range of OEM level services ranging from sourcing parts, and customer query management within our call centre.

If you’re proactive, curious and enjoy helping people, we’ll support you with training to build the rest.

What You’ll Do:

• Interpret and process customer parts enquiries, including pricing, stock availability and order status
• Provide friendly, helpful service to internal and external customers via phone and email
• Learn to source parts to meet customer needs and timelines
• Prepare quotes, sales orders and invoices
• Use and develop strong computer, data accuracy and attention-to-detail skills

About You:

We’re not expecting years of experience — we’re looking for someone with the right attitude and a willingness to learn. You’ll ideally bring:
• A passion for delivering great customer service
• An interest in earthmoving equipment, machinery or mechanical components
• A basic mechanical aptitude (formal training a bonus, but not essential)
• Confidence using computers (Internet-based applications, MS Office and Outlook)

Hitachi Benefits – What’s in It for You?

• Competitive hourly rate + super + earn company biannual bonuses!
• Flexible Working Arrangements: work from home up to 2 days per week
• Revesby Location with access to free onsite parking
• Career: Permanent Full Time Position in a leading OEM with long term job security
• Employee Rewards: Exclusive staff discount on a range of goods and services through our Employee Rewards Program
• Career Progression: OEM training and opportunities for upskilling with access to the latest technologies
• Culture: Supportive mentors who value your input in finding new and improved ways to achieving success
• Paid Parental Leave Policy
• Health: Discounted Medibank health insurance policy + EAP to support our employees and their families 
• Employee Referral Program: successfully refer a friend and earn cash!

Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate and wholeheartedly value diversity at our company.

As part of our recruitment process, successful candidates may be required to undergo background checks, including (but not limited to) criminal history record checks and employment medical assessments.

Do you genuinely love helping people? The kind of person who gets a buzz from solving problems, putting a smile on someone's face, and making every interaction count? If that's you, this could be your next big move.

About the Company | Alliance Climate Control is Sydney's leading HVAC company, recognised for quality workmanship, outstanding service, and genuine care for our customers — with over 2,000 five-star reviews to show for it. Based in Alexandria, we're a supportive, team-driven company that values collaboration, growth, and having fun while delivering great results.

What You'll be Doing

• Turn calls into conversations — make every interaction warm, helpful, and human.

• Schedule and coordinate technicians so jobs run smoothly.

• Own customer accounts — follow up, check in, keep nothing slipping through the cracks.

• Handle priorities with confidence — routine bookings or urgent issues.

• Keep it organised — use CRM + Microsoft Office daily.

• Keep learning — join weekly training and development.

Who You Are

• Naturally positive, approachable, and customer-focused.

• Thrives on helping others and solving problems.

• Detail-oriented and dependable — you like doing things properly.

• Able to juggle multiple priorities without losing your cool.

• A clear communicator across phone, email, and face-to-face.

• Keen to learn and grow in a supportive team environment.

• Minimum 1-2 years of customer service experience required.

• In-office role — be part of a close-knit, supportive team every day.

• A workplace that values your contribution and celebrates success.

• Ongoing training and development to grow your career.

• Modern office environment with the latest tools and technology to support your work.

• Join a stable, respected business in the HVAC industry.
  

✅ If this sounds like you, apply now — we'd love to meet you.

Alcom Security is a trusted, family-owned business with over 30 years of experience in the security industry. As an authorised dealer for both Crimsafe and 3M Security & Tint products, we deliver high-quality security solutions tailored to residential, retail, and commercial clients across South East Queensland — including Brisbane, the Gold Coast, Sunshine Coast, Toowoomba, and surrounds.

Are you confident on the phone, love talking to people, and thrive in a fast-paced environment?
Looking for a stable role with great pay, real career growth, and a fun, supportive team?

We’re on the hunt for a motivated Sales Support / Appointment Setter to join our Tanah Merah team — someone organised, proactive, and ready to turn warm leads into booked appointments.

Solid base salary + commissions — top performers are earning $85,000-$100,000+ OTE

• Chat with Warm Leads: Reach out to people who’ve already shown interest — no cold calls!

• Re-engage Past Clients: Reconnect with previous customers to create new opportunities.

• Book Appointments: Schedule qualified consultations for our sales team.

• Stay Organised: Keep our CRM up to date and help the team stay on track.

• Represent the Brand: Attend marketing events and engage customers about our products.

• A confident communicator who’s great at building rapport.

• Organised, detail-focused, and loves ticking off the to-do list.

• A multi-tasker who stays cool under pressure.

• Customer-first mindset — friendly, helpful, and solution-focused.

• Comfortable using computers, CRMs, and online tools.

Experience in sales, retail, or customer service is highly regarded.
Bonus points if you’ve worked in property, construction, or home improvement (but not essential).

Big Earning Potential: Base + bonuses = $85K-$100,000+ OTE for strong performers.
No Cold Calling: Every lead you speak to is warm or from our database.
Career Growth: Join a growing company with room to advance.
Awesome Team Vibe: Supportive colleagues and a culture that celebrates success.
Reputable Brand: Easy to represent — our customers love what we do!

If you’re ready to join a team where your effort is recognised, your skills are valued, and your results are rewarded, we want to hear from you!

Apply now with your resume and a short cover letter telling us why you’d be a great fit.

We’re interviewing as applications come in, so don’t wait — this role won’t stay open for long!