• A trade-qualified leader who truly understands how a job site runs.
• You know all about local building codes, regs, and how to get things approved
• Confidence across the development & construction sides of residential builds
• Proven experience across high density residential towers
• A strong communicator who can get along with anyone from tradies to top-tier stakeholders.
• You’ve got a sharp eye for detail and you’re not afraid to tackle problems head-on.
• Ability to keep everything moving smoothly, even when it’s busy.
• Someone who thrives from being on-site, not hiding behind a desk.
• A true team player – who leads from the front, can get the best out of their people
• Organised, driven and quality-focused – You keep timelines tight and standards high.

• Work closely and report directly to the Founder/ CEO  & Construction Manager of this development group.
• Manage sites across Residential high-rise and mixed-use developments that are changing Sydney's property landscape.
• A company with a large pipeline of work for the next 10 years
• You’ll be given autonomy and trust to take the reins & lead site operations your way.
• Join a passionate, tight-knit construction team – Real camaraderie, real respect.

Join MATE – Real People, Real Service, Real Growth



This position will commence on January 12th, 2026

Looking for a role where you can genuinely make an impact? This could be the opportunity you’ve been searching for.

At MATE, we’re everyday people delivering the products and services customers want – backed by the value, support, and authenticity they deserve. As we continue to grow, we’re on the lookout for new mates to join our team!

We’re seeking a Customer Service Representative to be the friendly voice and supportive presence behind MATE. In this role, you’ll assist customers with billing, sales, and technical enquiries across our mobile and internet services, providing the kind of service you’d expect from a true mate.

You’ll handle customer interactions across phone, live chat, and our ticketing system, offering support with enquiries such as:

• Account and billing assistance

• Plan changes and sales support

• Technical troubleshooting across NBN, Mobile, and VoIP services.

As a Customer Service Representative, you’ll deliver clear, accurate, and timely assistance, ensuring every customer enjoys a positive and professional experience. You’ll work closely with your teammates to resolve issues efficiently and escalate more complex matters when needed.

What You’ll Bring:

• Excellent communication and interpersonal skills

• Strong problem-solving ability and attention to detail

• A customer-first mindset with a passion for service excellence

• Empathy, patience, and a positive attitude

• Ability to stay calm under pressure and adapt to changing workloads

• Comfortable learning new systems and navigating technology

• Previous call centre or technical support experience is highly valued (but not essential – we’ll train you from the ground up!)

Perks and Benefits:

• Annual Salary Plus Super, Paid Monthly.

• Post Probation Salary Review: Once you successfully pass probation your entry salary will be reviewed.

• Monthly Performance Reviews: Conducted by your team leader will provide you valuable feedback.

• Performance-based salary reviews every 6 months: Based on the monthly performance reviews, you may be eligible for a salary review by exceeding achievable expectations.

• Opportunity for Growth: The company supports internal promotions.

• Free Onsite Parking: Convenient and stress-free parking available for all staff.

• Easy Access to T-way Bus Services: Easy commute with the T-way just around the corner.

• Fully equipped Onsite Gym Facility: Stay fit and healthy with access to our onsite fully equipped gym.

• Onsite Kitchen: Prepare and enjoy meals in our well-equipped kitchen facility.

• Reduced Price Internet and Mobile: Enjoy the Internet and Mobile services offered by Mate at a heavily reduced price.

Operational Hours:

• You will be scheduled to work 40 hours per week, consisting of five 8 hour shifts. Shifts will be rostered as follows:

  •     Four 8 hour shifts between Monday and Friday, commencing at 11:00 AM

  •     One 8 hour shift on Saturday or Sunday, commencing at 9:00 AM

• Shift days will be assigned and communicated one month in advance.

• During the first three (3) weeks of onboarding, shifts will run Monday to Friday, 8:30 AM to 4:30 PM

Key Responsibilities: Customer Service Representative

• Fluent, confident, and professional English communication

• Ability to listen actively and understand customer needs

• Strong problem-solving skills and resourcefulness

• Empathy, patience, and a customer-centric mindset

• Accuracy in capturing information and following processes

• Ability to work well within a team

• Comfort using computers, CRM tools, and support platforms

• Resilience in high-volume or challenging situations

If you're passionate about helping people and want to be part of a team that values authenticity, teamwork, and great service, we want to hear from you.

Let’s be mates - apply now!

• Managing and maintaining a portfolio of recovery files
• Ensuring compliance with ASIC, ACCC, and Privacy Act regulations
• Responding to client and debtor communications professionally and promptly
• Accurately processing new files and maintaining database records
• Liaising with clients, debtors, and relevant stakeholders to resolve matters effectively

• 2+ years' experience in a similar debt collection or recoveries role (preferred)
• Strong skills in Microsoft Word, Excel, and Outlook
• Confident communicator with excellent written and verbal skills
• Highly organised with the ability to manage targets and deadlines
• A team player with a goal-driven mindset

• Hybrid work arrangement a balance of office and remote work
• Full-time hours: Monday to Friday, 8:30am 5:00pm
• Attractive salary package
• A supportive, family-oriented culture that values work-life balance
• Immediate start

Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.

Our Customer Service Team is the first point of contact to our AutoGlass customers. 

Our Osborne Park Service Centre are looking for an experienced Customer Service Expert with Administration experience to start ASAP and be able to hit the ground running! 

• Monday - Friday 8.00am - 4.00pm

• May be required to work some Saturdays

• $33.11ph + Super

About the Role: 

• Face to Face customer service 

• Greeting customers and visitors at reception with a positive, helpful attitude.

• Ensuring our customers have the best experience within the Branch 

• Answering customer inquiries via telephone, email, and in-person.

• Provide support to the manager and the running of daily operations

• Effectively keeping customers updated on delivery lead times

• Undertake repair inspections on vehicles

• Explore customer needs and educate on our full scope of services 

• Issue invoices and raise job authorities as required

• Scheduling repair bookings 

• Source suitable resolutions to customer concerns and follow up customer queries

About You:

• Professional communication and presentation skills

• Excellent and clear verbal and written communication skills 

• MUST have a current drivers licence! 

• Ability to resolve issues and create solutions for customers

• Support the Service Centre manager with administrative tasks

• Ability to work in fast paced workplace

• Excellent time management and prioritisation skills

• Intermediate to Advanced Microsoft Office skills

Benefits:

• Supportive and collaborative team environment

• Growth and development opportunities

• Competitive salary

• Reward and Recognition programs

Must have Full Australian Workrights!

If you meet the above criteria and you’re seeking a rewarding career with a nationally recognised household brand, then we would love to hear from you. Apply Now!

At O'Brien®, we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of Belron®, worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents

Privacy: To review and consider your application, O'Brien® collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our Privacy Policy and Terms of Use.

Agencies: O'Brien® does not accept unsolicited resumes or outreach from recruiting agencies. Absent a signed agreement and approval from O'Brien® to submit candidates to a specific requisition, we will not approve payment to any third party.

Learning Online Group is a leading provider of short, career-focused education across Australia, Canada, and New Zealand. We deliver flexible, skills-based training that helps learners launch businesses or become job-ready in industries they love.

Our portfolio includes:

• Australian Beauty School

• Canadian Beauty School

• New Zealand Beauty School

• Australian Photography School

• Canadian Photography School

• Learning Online

• Omnia Tattoo Academy (Australia & Canada)

Australian Photography School provides accessible, industry-relevant photography training designed to help aspiring photographers turn their creativity into a rewarding professional pathway.

As a Course Consultant for Australian Photography School, you’ll speak with individuals who have already shown interest in one of our photography programs. Your role will be to:

• Understand why they made their enquiry

• Walk them through course details and answer questions

• Assist them through the enrolment process

👉 No cold calling — all leads are warm and already want to learn more about photography training.

We’re looking for someone who is:

• Experienced in telesales, recruitment, or a travel agency environment

• Passionate about creativity — ideally with personal interest or experience in photography or visual arts

• Motivated to meet and exceed targets

• A strong communicator with a confident phone manner

• Able to build rapport quickly and engage people in conversation

• A team player who thrives in a young, dynamic, fast-paced environment

• Available to work Saturdays if required

• Holding full-time working rights (WHVs welcome, student visas not accepted)

• Strong earning potential: Base + Commission + Super

• OTE between $75,000 – $150,000 (with a $90,000 average floor)

• Full training provided

• Fast-growing company with clear opportunities for career progression

• Weekly incentives and bonuses

• Annual individual budget for personal and professional development

• A brand-new office on Queens Road with views over Albert Park and an in-house barista ☕

• Supportive, fun, high-performing sales culture

• Monday – Thursday: 11:00am – 7:00pm

• Friday: 10:00am – 6:00pm

• Short Saturday shifts may be required occasionally

If you’re a fun, target-driven team player who’s hungry to succeed, we’d love to hear from you.

👉 Apply today to become part of Australian Photography School’s growth story!

Please note: only shortlisted applicants will be contacted.

About Aptella

Aptella empowers the Mining, Construction, and Geospatial industries with cutting-edge technology from global leaders. With a team of 380+ professionals across Australia, Southeast Asia, and New Zealand, we offer a dynamic, forward-thinking environment and outstanding career opportunities.

About the Role:

Aptella is looking for a Service Centre Coordinator to join their team for a 1 year maternity leave contract. You will be the first point of contact at our front counter, providing exceptional customer service to all branch visitors and inbound callers. In this fast-paced and customer-focused role, you will manage service centre bookings, showroom sales, and support requests, while coordinating workflow with our technicians to ensure timely turnaround of repairs. This position plays a critical part in supporting the Service Department and Showroom to achieve operational excellence and a seamless customer experience.

Key Responsibilities:

• Deliver professional front-counter and phone customer service, managing service bookings, showroom sales, and general enquiries.

• Coordinate technician workflow and repair turnaround, ensuring efficient scheduling and service delivery.

• Maintain accurate documentation including serial numbers, parts usage, service sheets, and warranty/invoicing records.

• Prepare quotations, invoices, and support the accounting team with credit, collections, and financial documentation.

• Manage stock transfers, customer collections/returns, and contribute to spare parts inventory replenishment.

• Communicate proactively with customers and internal teams regarding job progress, product issues, and service updates.

• Identify opportunities to improve service processes, customer experience, and operational efficiency.

• Ensure compliance with all WHS, PPE, and company policies while reporting hazards, incidents, and workflow improvements.

About You:

You are a solutions-focused and customer-centric professional who thrives in a busy environment and enjoys being the operational heartbeat of a service team. You bring strong organisational skills, a high attention to detail, and the ability to manage multiple priorities with confidence and professionalism. You enjoy building relationships and providing excellent service, and you are comfortable working both independently and within a team.

You will bring:

• Excellent communication, interpersonal, and organisational skills.

• A positive, team-oriented approach and the ability to build strong customer relationships.

• Solid computer literacy and the ability to work across multiple enterprise systems.

• A problem-solving mindset and confidence in making decisions within your scope.

• Strong attention to detail, accurate documentation habits, and a commitment to process.

• The ability to work under time pressure, manage competing priorities, and maintain professionalism.

• A continuous improvement mindset, with openness to learning and developing new skills.

• Understanding of product and online booking systems (or willingness to learn).

• Commitment to safety, wellbeing, and adherence to all company and WHS policies.

Why Join Aptella?

Our team works with the latest technology in a supportive, high-performing environment. We value diverse perspectives and offer competitive benefits including flexible work options, career development, generous parental leave, and more.

If you're driven by innovation and excellence, Aptella is the place to grow your career.

We are an equal-opportunity employer and encourage applications from all backgrounds.

• Entering claim details into internal systems
• Calling clients to book in their vehicle repairs
• Handling general enquiries with confidence and care
• Updating client information
• Providing all-round administrative support

• Excellent communication skills
• A proactive attitude and a cool head under pressure
• The ability to learn systems quickly
• Immediate availability
• Previous insurance or claims experience (advantageous but not essential)

Learning Online Group is a leading provider of short, career-focused education across Australia, Canada, and New Zealand. We deliver flexible, skills-based training that helps learners launch businesses or become job-ready in industries they love.

Our portfolio includes:

• Australian Beauty School

• Canadian Beauty School

• New Zealand Beauty School

• Australian Photography School

• Canadian Photography School

• Learning Online

• Omnia Tattoo Academy (Australia & Canada)

Australian Photography School provides accessible, industry-relevant photography training designed to help aspiring photographers turn their creativity into a rewarding professional pathway.

As a Course Consultant for Australian Photography School, you’ll speak with individuals who have already shown interest in one of our photography programs. Your role will be to:

• Understand why they made their enquiry

• Walk them through course details and answer questions

• Assist them through the enrolment process

👉 No cold calling — all leads are warm and already want to learn more about photography training.

We’re looking for someone who is:

• Experienced in telesales, recruitment, or a travel agency environment

• Passionate about creativity — ideally with personal interest or experience in photography or visual arts

• Motivated to meet and exceed targets

• A strong communicator with a confident phone manner

• Able to build rapport quickly and engage people in conversation

• A team player who thrives in a young, dynamic, fast-paced environment

• Available to work Saturdays if required

• Holding full-time working rights (WHVs welcome, student visas not accepted)

• Strong earning potential: Base + Commission + Super

• OTE between $75,000 – $150,000 (with a $90,000 average floor)

• Full training provided

• Fast-growing company with clear opportunities for career progression

• Weekly incentives and bonuses

• Annual individual budget for personal and professional development

• A brand-new office on Queens Road with views over Albert Park and an in-house barista ☕

• Supportive, fun, high-performing sales culture

• Monday – Thursday: 11:00am – 7:00pm

• Friday: 10:00am – 6:00pm

• Short Saturday shifts may be required occasionally

If you’re a fun, target-driven team player who’s hungry to succeed, we’d love to hear from you.

👉 Apply today to become part of Australian Photography School’s growth story!

Please note: only shortlisted applicants will be contacted.

Why join us?

We have a long history of providing exceptional care that empowers older people to live a full life. When you join us, you will be provided with not-for-profit salary packaging benefits and the support of an experienced leadership team.

Southern Cross Benefits!

• Salary Packaging ($15,900), plus meal and entertainment benefit package to the value of $2,650

• Heart HQ - our Southern Cross Care (NSW & ACT) People Platform, packed with exclusive retail discounts, and features designed to help you celebrate, connect and succeed

• Fitness Passport - Discounted workplace health and fitness program available to you and your family. Gain full access to nominated gyms, pools, health and leisure centres across NSW & ACT

• Discounted private health insurance

• Wellbeing initiatives such as Reward and Recognition Program, Employee Assistance Program

• Annual leave loading

• Ongoing Training and Development

• Linkedin Training - SCC's Senior Leaders and Support Office teams can access a digital library of over 6000 courses

• Genuine Career Progression Pathways – Buddy Program, New Grad Elevate Program, Study Support

• Referral Bonus Program

The Role - Full-time based at our Epping Head Office.

At SCC, our Customer Service Team plays a vital role in supporting individuals and families as they explore aged care options, often during emotional and uncertain times. As Team Leader, you'll guide and support a dedicated team who are the first point of contact for potential clients across Home Care, Retirement Living, and Residential Aged Care. You'll help ensure every interaction is compassionate, informed, and responsive, contributing to a positive experience from the very beginning.

Reporting to the Customer Service Manager, you'll oversee day-to-day team operations, monitor service metrics, and provide coaching and support to team members. You'll work closely with colleagues across Residential, Home Care, Retirement Living, Marketing, and Intake to ensure seamless service delivery and client transitions. Your leadership will help shape a culture of empathy, accountability, and continuous improvement.

What You'll Be Doing

• Allocating and monitoring team workloads and KPIs

• Providing coaching, training, and performance feedback

• Monitoring placement and call centre metrics to identify service gaps

• Triaging enquiries and ensuring timely responses

• Supporting leave coverage

• Monitor trends in enquiries and identify any marketing opportunities

• Collaborating across teams to improve occupancy and client experience

Requirements

Personal Attributes

• Empathetic and client-focused in your approach.

• Confident leading and supporting a multidisciplinary team.

• Strong communicator with a collaborative mindset.

• Committed to continuous improvement and service excellence.

Education and Experience

• Experience in customer service leadership within aged care, health, or community services.

• Minimum 2-3 years of customer service leadership experience required.

• Familiarity with Home Care, Residential Aged Care, and Retirement Living services.

• Qualifications in business, health, or aged care (Desirable).

Skills and Capability

• Ability to monitor and report on KPIs and service metrics.

• Skilled in coaching, performance management, and team development (Desirable)

• Strong organisational and triage skills.

• Proficient in CRM systems and call centre technologies (Desirable).

• Australian permanent residency or citizenship required.

About Southern Cross Care (NSW & ACT)

At SCC (NSW & ACT), people are at the heart of everything we do! We are a purpose-led, not-for-profit organisation empowering older people to 'live life to the full'. We have a passion for providing the best care with clinical excellence and offer person-centred care services to meet individual needs and preferences in residential aged care, retirement living and in-home care.

Join us at SCC (NSW & ACT), where your work is not just a job, but a journey filled with meaningful moments to make a tangible difference in the lives of those we support. Our commitment to your development is unwavering, and we work hard to ensure you are given ample opportunities to continually learn and grow.

SCC is an equal opportunity employer. Creating a diverse and inclusive workplace, where employees feel valued and heard in a safe and respectful workplace, is a priority. All employment is decided based on qualifications, merit, and business need. We welcome people of Aboriginal and Tores Strait Island identity, as well as people of culturally diverse backgrounds, to apply.