Join Our Customer Contact Team – Make an Impact!

We’re on the lookout for a Customer Contact Superstar to join our dynamic team and contribute to meaningful, impactful work!

Are you a passionate professional with experience in customer service and sales? We want YOU to be part of our BHAG mission to help save lives and support great causes throughout Australia!

Position: Customer Contact Representative
Industry: Customer Engagement and Solutions
Experience Required: Minimum 2 years in a Contact Centre

At ARC Twenty-Two, we’re a forward-thinking company based in Perth, known for shaking up the industry with fresh ideas and approaches. We pride ourselves on being people-first, focusing on both team growth and positive community impact. Our work drives lasting, meaningful change, and we’re looking for a motivated individual to join our team and help build relationships that matter.

Key Responsibilities:

• Engage with customers to re-establish connections with past members or supporters

• Manage sensitive calls with empathy and provide solutions that keep customers engaged

• Retain and upgrade existing relationships through personalized offerings

• Deliver outstanding customer service in a fast-paced environment, always focusing on relationship-building

• Represent the values and mission of our organization with professionalism and integrity

What We’re Looking For:

• At least 2 years of experience in a contact centre role

• Strong communication and negotiation skills

• Ability to manage challenging calls with a calm, positive demeanor

• Passion for working with purpose-driven organizations

• Ability to work independently and collaborate effectively within a team

• Vibrant personality and goal-oriented mindset

Why Join Us?

• Be part of a team that makes a real difference

• Competitive salary and benefits package

• Supportive, collaborative work environment

• Opportunities for career growth and advancement

• Flexible work arrangements, including the ability to work from home

• Travel and development opportunities

If you’re ready to make a real impact, apply today and be part of a company that values both its people and its mission!

• Perth CBD location, a short walk from Perth Station and local shops and eateries
• Full-time Monday–Friday (no weekends or late nights!)
• No collections experience required! Supportive training, coaching and career progression opportunities 
• Monthly bonuses + 3 salary reviews in your first 18 months

Baycorp is one of Australia's largest provider of credit and receivables management services and a part of Credit Corp Group. With over 60 years of experience, we take an ethical, collaborative approach to debt resolution, helping our customers organise and take control of their finances.

About your new role
As a Customer Relationship Manager, you’ll be on the frontline making outbound calls to locate and re-establish contact with customers in regards to their overdue accounts on behalf of our clients and negotiate repayment solutions tailored to their circumstances. With award-winning training, a collaborative team and career progression opportunities, you’ll gain valuable skills to build a long-term career in financial services.

What your new job involves

• Manage overdue accounts on behalf of leading Australian institutions
• Make and receive a high volume of calls
• Using databases and tools to locate and re-establish contact with customers
• Build trust and rapport while negotiating sustainable repayment solutions
• Handle objections and create positive outcomes for all parties
• Maintain adherence to industry regulations and compliance frameworks

What we can offer you!

• 3 salary reviews in your first 18 months + earn uncapped monthly bonuses
• Hybrid work flexibility considered after 3 months (3 days WFH, 2 in office)
• Paid training + ongoing coaching and career progression pathways
• Discounts and perks via our employee benefits platform
• Health and wellbeing initiatives (24hr support with our EAP, discounted gym, health insurance, online fitness)
• Breakfast and fresh fruit in the office
• Paid volunteer days + option to purchase extra annual leave
• Regular team events + ‘Dress for Your Day’ culture

Who you are
We don’t need you to have collections experience, most of our leaders started in this role! What matters most is your drive and ability to connect with people. You may have experience in call centres, retail, hospitality, sales, customer service or any role where communication and resilience are key.

• Excellent communication skills (verbal & written)
• Persistence and resilience in challenging conversations
• Natural flair for problem-solving 
• Confidence with basic computer systems
• Share a passion for results in a fast-paced, target driven environment
• A willingness to learn, take feedback and grow

Essential: You must be available to work a full-time fortnightly rotational roster as follows

• Week A: Monday - Friday 7:30am – 4:00pm
• Week B: Monday - Friday 8:30am – 5:00pm

The diversity of our people drives our ability to innovate, grow and deliver great outcomes for our people, customers, shareholders and community. At Baycorp, we value curiosity, respect for differences and a willingness to help others. We are committed to building an inclusive workplace that reflects the community and actively encourage applications from all culturally diverse backgrounds.

We are also committed to improving employment opportunities for Aboriginal and Torres Strait Islander peoples and we encourage applicants from Aboriginal and Torres Strait Islander descent to apply. Perth 6000

Step confidently into a corporate career with endless growth.

✨ This is your chance to join a highly regarded organisation where you’ll be supported, developed, and set up for long-term success.

📍 Ormeau-based role with heaps of progression
💻 Work from home flexibility after probation

MAYDAY Recruitment are seeking a motivated Customer Service Officer to join a collaborative, close-knit team that thrives on delivering exceptional service.

This role is the perfect launchpad for someone with strong customer service skills who’s ready to build a meaningful corporate career.

With structured training, industry-recognised qualifications, and a clear pathway forward, you’ll be set up for an exciting future. 💼 What’s in it for you?

• $63,600 base + 12% superannuation | Monday to Friday hours – no weekends.

• 🌍 Step into the corporate world – bring your customer service experience and build a long-term career.

• 🎓 Structured career development – professional insurance qualifications and ongoing training fully supported.

• 📈 Endless progression opportunities – start in client service and grow into broking, account management, or leadership.

• 🤝 Supportive team culture – approachable leaders who will mentor and champion your growth.

• 🏡 Flexibility and stability – join a global organisation with the resources to help you thrive, plus WFH after probation.

📋 What you’ll be doing

• Supporting the team with client renewals, administration, and sales support.
• Communicating with clients, insurers, and internal stakeholders via phone and email.
• Delivering professional, timely, and high-quality service at every interaction.
• Managing invoicing and ensuring accurate, efficient processes.
• Collaborating with your team to achieve outstanding outcomes for clients.

⭐ About you

• Previous customer service experience (office-based, call centre, or client-facing).
• Strong communication skills and a confident, professional phone manner.
• Highly organised, detail-focused, and able to manage competing priorities.
• Quick to pick up new systems with strong Microsoft Office skills.
• A team player with the drive to learn, grow, and take on new challenges.

✨ This is more than just a job, it’s your chance to build a career where progression, development, and growth are at the forefront.

Customer Service Specialist – Career Growth, Northside Convenience & 4.8★ Culture

Work close to home in Albion, Brisbane northside and join a supportive, high-energy team with a 4.8★ Google rating. At Norman Australia, you’ll launch your career in customer service, build new skills, and open doors to future roles in business development, sales, or leadership. Fast-paced, rewarding, and never boring!

About Norman Australia

At Norman, we believe quality is in our DNA. Since 1974, we’ve been redefining craftsmanship in shutters, blinds, and shades — leading the industry in design, sustainability, and service.

Our Brisbane base in Albion is home to a tight-knit, supportive crew who thrive on pace, initiative, and shared wins. We’re proud of our 4.8★ Google rating, which reflects both our product excellence and our commitment to customer satisfaction.

This is a role for someone who wants to grow, be part of a collaborative team, and take their career to the next level.

What you’ll do

• Be the first point of contact for retail partners (phone/email/chat)

• Manage and process orders through our online portal

• Coordinate with our factory and logistics partners to keep deliveries smooth

• Send samples, parts, and manage invoicing in Xero

• Keep customer records updated in CRM and systems

• Work closely with a small, collaborative, and energetic team

What you’ll bring

• Previous customer service or internal sales experience

• Excellent written & verbal communication skills

• Great organisation and attention to detail

• Proficiency in Microsoft Office & CRM systems (Xero experience a bonus)

• A positive, proactive, “can-do” mindset

Bonus if you’ve worked in logistics coordination or order management — but we’ll teach you the rest.

Why you’ll love it here

• Real growth – opportunities to move into business development, interstate sales, or leadership as we expand

• Culture that counts – a team that celebrates wins, values initiative, and backs each other

• Reputation you’ll be proud of – join a business with a strong brand and 4.8★ Google rating

• Northside convenience – work close to home, avoid the long commute, and be part of a local team

If you want to be in with a chance... please make sure you write up a one-page cover letter so that you can tell us:

1. Why you want to work with Norman Australia and what excites you about our products, reputation, or culture.

2. What makes you the right fit – highlight your customer service, communication, or organisation skills.

3. How you see your career growing – whether that’s mastering customer service or stepping into business development, sales, or leadership down the track.

4. Your connection to our northside location – tell us why working in Albion suits you and how it fits your lifestyle.

Keep it clear, genuine, and no more than a page. You will have to do this for your application to be considered.

(An attachment in Word or PDF is preferred, but the basic text cover letter option will still be considered.)

The non-negotiables

• A tailored cover letter is mandatory along with a copy of your CV/Resume.

• Direct applicants only — recruitment agencies, thanks for thinking of us but we’ve got this one covered.

Next Steps

This is a highly sought-after role, and we expect a strong response. While we’d love to reply to everyone, we’ll only be contacting shortlisted candidates — thanks for understanding.

We’ll be interviewing as applications come in, so don’t delay – apply today with your resume and tailored cover letter.

We’re excited to see what you could bring to the Norman Australia team, and wish you the very best of luck!

About Murray River Council

Join an award-winning organisation that is modern, dynamic and has a high regard for employee satisfaction and engagement. Murray River Council offers a supportive and flexible environment to assist employees with the right work-life balance.

About the opportunity:

We’re seeking a proactive and personable Customer Service Officer to join our team in Moulamein. In this part-time role, you’ll be the first point of contact for residents and visitors, delivering high-quality customer service across a wide range of Council and agency services. Whether assisting with enquiries, processing transactions or supporting community programs, you’ll play a vital role in enhancing the image of Council and supporting our community.

Key Responsibilities:

·       Provide accurate, timely and friendly customer service across multiple channels.

• Respond to phone and in-person enquiries, ensuring first-contact resolution where possible.

• Process payments, balance cash drawers, and generate financial reports.

• Support Service NSW, Services Australia, V/Line, library and cemetery services as required.

• Maintain up-to-date knowledge of Council operations and community services.

• Handle sensitive matters with discretion and professionalism.

• Participate in continuous improvement and team collaboration.

What we're looking for:

·       Strong communication and interpersonal skills.

• Ability to manage multiple enquiries in a fast-paced environment.

• Sound organisational and time management abilities.

• Proficiency in Microsoft Office and willingness to learn new systems.

• Commitment to confidentiality, integrity and customer satisfaction.

• Current Driver’s Licence, Working with Children Check (NSW), and National Police Check.

• Previous experience in local government or high-volume customer service is desirable.

Why Join Us?

Murray River Council is an award-winning, forward-thinking organisation committed to employee wellbeing and work-life balance. We offer:

·       Salary packaging and novated lease options.

·       Professional development and career growth opportunities.

·       Annual flu vaccination program.

·       Free and confidential Employee Assistance Program.

·       Inclusive, values-driven culture with a focus on safety and wellbeing.

Further information

A copy of the position description and tips on applying can be found on our website www.murrayriver.nsw.gov.au If you would like to find out more about the role and the team, please contact Jason Clymo – Customer Service Operations Coordinator on 1300 087 004.

Want to apply and take the next step in your planning career?

Applications should include a cover letter, current resume and a document addressing the Key Selection Criteria as outlined in the position description. Applicants must address the key selection criteria to be eligible for interview.

Please email your application to hr@murrayriver.nsw.gov.au.

Applications Close: 5pm, Friday 31 October 2025

Murray River Council is dedicated to fostering an inclusive and diverse workplace culture, where every individual is appreciated and respected. We wholeheartedly embrace diversity and inclusion, welcoming applications from individuals of all ages, abilities, and backgrounds. As an equal opportunity employer, we take pride in our commitment to providing fair and equitable opportunities for all.

At Acquire Intelligence, our mission is to help business work smarter. 

We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence.

Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe.

If you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career.

Advance Your Career - Join us today and be part of a team where your work makes an impact!

WHY JOIN THE A-TEAM?

Come for a career, stay for the fun!

•    $56,200 base + super + uncapped monthly commissions
•    Enjoy a weekly pay run – TGI Thursday’s 
•    Full paid training and induction provided.
•    Get recognised! - regular incentives and prizes like gift cards, tech and even travel experiences! 
•    Quarterly client award program – Win cash prizes and travel to client sites for an eye-opening experience. Engage with industry leaders and gain insights that will elevate your professional journey 
•    Enjoy energy discounts through partnership offer 
•    Career growth opportunities – we love to promote within 

A SNAPSHOT OF YOUR ROLE

We're seeking Inbound Sales Consultants with a background in customer service or sales, alongside strong communication and computer skills, to join our expanding sales team representing a leading energy retailer! 

The main mission of the Sales Consultant is to leverage their expertise to help customers identify their needs and transform these opportunities into sales, all while delivering exceptional customer service. 
You will utilise your proven sales and service skills to showcase the value and benefits of our client’s products and services. 

A BIT ABOUT YOU

•    Demonstrated experience in a sales or service environment  
•    Motivated to deliver sales results and achieve Key Performance Indicator’s (KPI’s) 
•    Dedication to excellence in customer service in a high-pressure environment 
•    Able to navigate multiple systems and online tools 
•    Willingness to learn and maintain new skills 
•    Flexible and positive work approach and attitude 
•    Willingness to work onsite (Southbank location) 
•    Commitment to work on a rotating roster from 8.00am to 7:00pm Monday to Friday 

WHAT WE VALUE

We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:

•    Curious and Clever: Smart questions spark smart solutions.
•    Entrepreneurial Energy: Think like an owner. Solve like a founder.
•    Fast with Intent: We move fast and deliver real results.
•    Laugh and Learn: We don’t take ourselves too seriously, just our results.

What are you waiting for?
Come for a career, stay for the fun!

At Acquire Intelligence, our mission is to help business work smarter.

We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence.

Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe.

If you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career.

Advance Your Career - Join us today and be part of a team where your work makes an impact!

WHY JOIN THE A-TEAM?

Come for a career, stay for the fun!

• Base salary + super + uncapped monthly commissions

• Casual position - full-time hours

• Enjoy a weekly pay run – TGI Thursday’s 

• Full paid training and induction provided.

• Get recognised! - regular incentives and prizes like gift cards, tech and even travel experiences! 

• Quarterly client award program – Win cash prizes and travel to client sites for an eye-opening experience. Engage with industry leaders and gain insights that will elevate your professional journey 

• Enjoy energy discounts through partnership offer 

• Career growth opportunities – we love to promote within
  

A SNAPSHOT OF YOUR ROLE

We're seeking Inbound Sales Consultants with a background in customer service or sales, alongside strong communication and computer skills, to join our expanding sales team representing a leading energy retailer! 

The main mission of the Sales Consultant is to leverage their expertise to help customers identify their needs and transform these opportunities into sales, all while delivering exceptional customer service. 

You will utilise your proven sales and service skills to showcase the value and benefits of our client’s products and services. 

A BIT ABOUT YOU

• Demonstrated experience in a sales or service environment  

• Motivated to deliver sales results and achieve Key Performance Indicator’s (KPI’s) 

• Dedication to excellence in customer service in a high-pressure environment 

• Able to navigate multiple systems and online tools 

• Willingness to learn and maintain new skills 

• Flexible and positive work approach and attitude 

• Willingness to work onsite (Southbank location) 

• Commitment to work on a rotating roster from 8.00am to 7:00pm Monday to Friday 
   

WHAT WE VALUE

We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:

• Curious and Clever: Smart questions spark smart solutions.

• Entrepreneurial Energy: Think like an owner. Solve like a founder.

• Fast with Intent: We move fast and deliver real results.

• Laugh and Learn: We don’t take ourselves too seriously, just our results.
   

What are you waiting for?

Come for a career, stay for the fun!

Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.

Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers. 

Our NEW Arndell Park Service Centre  are looking for an experienced Customer Service Expert with Administration experience to start ASAP and be able to hit the ground running! 

• Perm Part Time role 20hrs per week (Must be flexible to work longer if required)

• Days: Monday - Friday

• Hours: 9.00am - 1.00pm (Hours may vary depending on bookings, so must be flexible to change)

• May be required to work some Saturdays

• $33.11ph + Super

About the Role: 

• Face to Face customer service 

• Greeting customers and visitors at reception with a positive, helpful attitude.

• Ensuring our customers have the best experience within the Branch 

• Answering customer inquiries via telephone, email, and in-person.

• Provide support to the manager and the running of daily operations

• Effectively keeping customers updated on delivery lead times

• Undertake repair inspections on vehicles

• Explore customer needs and educate on our full scope of services 

• Issue invoices and raise job authorities as required

• Scheduling repair bookings 

• Source suitable resolutions to customer concerns and follow up customer queries

About You:

• Professional communication and presentation skills

• Excellent and clear verbal and written communication skills 

• MUST have a current drivers licence! 

• Ability to resolve issues and create solutions for customers

• Support the Branch manager with administrative tasks

• Ability to work in fast paced workplace

• Excellent time management and prioritisation skills

• Intermediate to Advanced Microsoft Office skills

Benefits:

• Supportive and collaborative team environment

• Growth and development opportunities

• Competitive salary

• Reward and Recognition programs

Must have Full Australian Workrights!

If you meet the above criteria and you’re seeking a rewarding career with a nationally recognised household brand, then we would love to hear from you. Apply Now!

At O'Brien®, we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of Belron®, worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents

Privacy: To review and consider your application, O'Brien® collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our Privacy Policy and Terms of Use.

Agencies: O'Brien® does not accept unsolicited resumes or outreach from recruiting agencies. Absent a signed agreement and approval from O'Brien® to submit candidates to a specific requisition, we will not approve payment to any third party.

Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.

Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers. 

Our NEW Rouse Hill Service Centre  are looking for an experienced Customer Service Expert with Administration experience to start ASAP and be able to hit the ground running! 

• Perm Part Time role 20hrs per week (Must be flexible to work longer if required)

• Days: Monday - Friday

• Hours: 9.00am - 1.00pm (Hours may vary depending on bookings, so must be flexible to change)

• May be required to work some Saturdays

• $33.11ph + Super

About the Role: 

• Face to Face customer service 

• Greeting customers and visitors at reception with a positive, helpful attitude.

• Ensuring our customers have the best experience within the Branch 

• Answering customer inquiries via telephone, email, and in-person.

• Provide support to the manager and the running of daily operations

• Effectively keeping customers updated on delivery lead times

• Undertake repair inspections on vehicles

• Explore customer needs and educate on our full scope of services 

• Issue invoices and raise job authorities as required

• Scheduling repair bookings 

• Source suitable resolutions to customer concerns and follow up customer queries

About You:

• Professional communication and presentation skills

• Excellent and clear verbal and written communication skills 

• MUST have a current drivers licence! 

• Ability to resolve issues and create solutions for customers

• Support the Branch manager with administrative tasks

• Ability to work in fast paced workplace

• Excellent time management and prioritisation skills

• Intermediate to Advanced Microsoft Office skills

Benefits:

• Supportive and collaborative team environment

• Growth and development opportunities

• Competitive salary

• Reward and Recognition programs

Must have Full Australian Workrights!

If you meet the above criteria and you’re seeking a rewarding career with a nationally recognised household brand, then we would love to hear from you. Apply Now!

At O'Brien®, we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of Belron®, worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents

Privacy: To review and consider your application, O'Brien® collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our Privacy Policy and Terms of Use.

Agencies: O'Brien® does not accept unsolicited resumes or outreach from recruiting agencies. Absent a signed agreement and approval from O'Brien® to submit candidates to a specific requisition, we will not approve payment to any third party.