About Us

Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission. 

Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the ‘Courts Group'. 

Our people enable the Courts Group to deliver on each jurisdiction's own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.

VCAT

The Victorian Civil and Administrative Tribunal (VCAT) is a justice service that resolves a wide range of disputes for the Victorian community, including renting, planning, and consumer disputes. VCAT is committed to delivering an accessible service for all Victorians and is transforming our digital products and services to make it faster, easier, and more convenient for people to come to the tribunal.

About the Role

This role is a multi-functional role, responsible for delivering front line services to VCAT users, parties in cases and external service providers, providing high quality administrative support through end-to-end processing of applications.

You will at times work independently or as part of a small, dedicated team, providing customer service to VCAT Members in preparation for and during hearings.  The role will primarily be onsite at the VCAT Bundoor Community Based Venue, however travel to any VCAT location, including regional venues and/or CBD locations may be required.

You will be responsible for:

• assisting Tribunal users with counter service enquiries, making referrals, recording file notes in case management systems and updating service data statistic documents
• facilitating dispute resolution between parties in line with early resolution operating model
• managing hearings; whether in person, virtual or hybrid, including directing parties, opening hearings, supporting Members, recording sessions, monitoring the inbox and coordinating interpreter or security support
• maintaining stakeholder relationships
• exercise delegated fuctions subject to the direction of the Principal Registrar

This is a full-time, onsite based role.

About You

The ideal candidate will be a highly motivated and flexible individual who can actively contribute to a collaborative and cohesive team environment.  You will have well-developed interpersonal skills, with the ability to engage with a diverse range of internal and external stakeholders and have a strong passion for quality service delivery.

You will be enthusiastic and driven to further your learning and be willing to undertake first aid officer training as part of your role.  

How to apply

Click the ‘Apply Now' button, ensuring you include the following in your application:

• resume 
• a short cover letter

Other information

CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.

We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.

We aim to create a workforce that reflects the community in which we live.

If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to email the contact person listed in the advertisement.

As part of our commitment to a safe and respectful workplace, CSV conduct pre-employment checks, including reference checks, police checks and misconduct screening. These checks are handled confidentially, with care and are a standard part of our hiring process to ensure the right fit for both candidates and Court Services Victoria. 

• Location: Castle Hill (on-site only)
• Start Date: ASAP
• Assignment Length: Anticipated until 2nd Jan 2026 with potential to extend
• Rate: $35.80 per hour + super
• Hours: Monday - Friday, 35 hours per week
• Pre-employment checks: Police Check and two professional references required

• 2–3 years of customer service experience (call centre, administration, retail or similar)
• Excellent written and verbal communication skills
• Prior experience working in an office environment
• Intermediate computer skills, including:
  
  • Typing and navigating computer systems (mouse and monitor use)
  • Strong email etiquette
  • Proficiency in Microsoft Office, particularly Outlook and Teams
• Ability to quickly learn new systems and software
• Previous government experience is desirable but not essential

• Initial training is delivered virtually and will prepare you to perform the role effectively
• Ongoing on-site support will be provided by colleagues and managers once training is completed

• Manage reception – answer and direct phone calls, greet walk-in clients, and deliver excellent customer service.
• Book customer vehicles for repairs and organise hire cars when required.
• Provide regular updates to customers and insurance partners.
• Monitor and respond to administration emails.
• Enter invoices and assist with finance functions in collaboration with the finance team.
• Support inventory management and ordering.
• Work both independently and as part of a supportive team.

• Strong work ethic — reliable, punctual, and hard-working.
• Excellent communication and interpersonal skills.
• Ability to multitask and manage competing priorities.
• Basic computer skills (Microsoft Word & Excel essential)
• A proactive approach and willingness to learn.
• Experience in a similar administrative or customer service role (automotive industry experience is an advantage).

• Competitive Pay: $32.66 per hour + superannuation

• Full-Time Hours: 4–6 month casual contract, with potential for perm thereafter

• Dynamic Roster: Rotating shifts between 8 AM – 8 PM, across Monday to Sunday.

• Guaranteed full-time hours each week.

• Vibrant Environment: Join our client's office in Moore Park Supacentre showroom — surrounded by great energy and inspiring design

• Exclusive Discounts: Enjoy access to award-winning furniture and lifestyle products

• Supportive Culture: Be part of a passionate, hands-on team that celebrates creativity, initiative, and collaboration

They're one of Australia’s most loved furniture and lifestyle brands — known for creating comfortable, sustainable, and thoughtfully designed products that make a real difference in people’s homes (and for the planet). We’re looking for Retail Customer Experience Specialists to join their growing retail team at Moore Park Supacenter, Kensington NSW, where you’ll help customers experience in-person.

• Represent a fun retail brand with energy, authenticity, and pride

• Deliver outstanding face-to-face customer experiences that connect people to the brand story

• Drive sales across our full product range — including items not on display

• Manage daily operations, including opening/closing, stock control, and follow-ups

• Keep the showroom immaculate and visually aligned with brand standards

• Work collaboratively with other teams to ensure seamless customer experiences

• Take on manual tasks like product demonstrations and light assembly

• Maintain a safe and welcoming environment for customers and staff

• Location: Moore Park Supacentre, Cnr South Dowling St, Todman & Dacey Ave, Kensington NSW 2033

• Ideal Start Date: Thursday, 23 October 2025

• Ideal End Date: Thursday, 23 April 2026 (potential for perm thereafter)

• Shift Hours: 8 AM – 8 PM (rotating roster, 7 days per week). Operating across:

  • 9-5.30pm Mon, Tues, Weds, Fri

  • 9-7pm Thurs

  • 9-5pm Sat

  • 10-5pm Sunday

• Work Type: Full-time hours each week

• 2-week training program: Monday to Friday, 9 AM – 5 PM

• You’ll gain hands-on experience and all the tools to become a confident Customer Experience Specialist

• A positive, energetic people-person who loves delivering amazing service

• Experience in retail or customer-facing roles (fashion or online retail experience a plus!)

• A team player who thrives in a hands-on, fast-paced environment

• Someone who’s proactive, detail-oriented, and adaptable

• Confident representing a modern Australian brand and its values

• A problem-solver who takes initiative to make processes better
  

If you’re passionate about people, love great design, and want to work for a brand with heart — APPLY NOW — this is your chance to help shape the future of retail in Australia

Part-time - Monday to Friday

Metal Master Roofing and Cladding Supplies is a trusted supplier to the roofing and construction industry. We are currently looking for a reliable and motivated Administration Assistant to join our friendly team in Smithfield.

About the Role

This position is ideal for someone who enjoys working in a fast-paced environment and takes pride in keeping things organised. You'll be supporting our office and sales team with day-to-day administration and customer service tasks.

Key Responsibilities

• Answering phone calls and assisting customers with enquiries

• Data entry and maintaining accurate records

• Processing orders and assisting with invoices

• General office duties (filing, scanning, emails, etc.)

• Providing administrative support to the sales and warehouse teams

Requirements

• Must have own transportation and a valid driver's licence

• Must have full work rights in Australia

• Fluent in English (written and verbal communication)

• Previous office or administration experience preferred

• Confident using computers and Microsoft Office with intermediate Excel skills (formulas, data sorting)

• Friendly, organised, and able to multitask

• Minimum 6 months customer service experience

• Strong data entry skills with attention to detail and accuracy

Working Hours:

• Monday to Friday, 8:00am – 3:30pm (subject to change, occasionally 6am start required)

If you're a dependable team player with a positive attitude and enjoy working in a supportive environment, we'd love to hear from you.

We’re looking for a World-class Customer Service Representative to help drive growth within Bargain Car Rentals Australia.

This is a fantastic opportunity to join a rapidly growing company in the rebounding tourism sector. 

Life's too short to be stuck in a job you hate, so come be a part of our team. 

By delivering a world-class customer service experience you’ll be driving to exceed sales and service targets and taking ownership of the customer experience at our location servicing Sunshine Coast Airport. 

About Bargain Car Rentals
We are the largest privately-owned car rental company in Australia, with a proven track record of growth. We strive to deliver the best possible product to our customers at the lowest prices in the market. Our customer service delivery goes above and beyond our customer’s expectations. Our customers tend to come back once they’ve rented from us, our people make this happen. 

About the Role
In this role, you will focus on using your proven sales experience to ‘be a small part of our customer’s great day, not a big part of their bad day.' The role is primarily sales focussed however there is a need to roll your sleeves up and get the job done from time to time. It’s a great established team environment and you’ll be happy to do so because your colleague would do the same for you. 

We're looking for someone with an established track record in customer service and Sales - Someone who would be described as:

• Goal-oriented, with a real desire to achieve results

• Demonstrated ability in a structured sales environment

• Diplomatically assertive

• Sociable and an engaging personality

• Someone who appreciates policies & procedures, yet can think on their feet to create win/win outcomes for customers and the business

• Self-initiating and willing to take ownership

Benefits:

• Employee Development Program with nationally recognised training and education to help you to achieve your goals and reach your full potential.

• Access to Employment Hero with discounts and offers on hundreds of retailers and big brands, including on cinema tickets, corporate health insurance, shopping discounts and much more.

• Employee discounts on car rental across the Bargain Car Rentals network.

• Full training provided to get your up to speed quickly and contributing to the team.

• Award hourly base rate + award shift penalties and a lucrative commission structure.

Lastly but most importantly, you must have a positive attitude, you must love being part of a high performing team and you must get excited at the thought of working in a high paced environment. 

The role will require you to be available across the weekend, in line with our operating hours. 

We look forward to receiving your application through Seek and taking the next steps. 

Should you be successful in moving to the next stage of recruitment you will receive an invitation to complete an online assessment, which includes answering video questions. 

About Air Liquide

A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 78 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide's scientific territory and have been at the core of the company's activities since its creation in 1902.

Air Liquide Healthcare Australia is a leading and dedicated supplier of medical gasses, homecare and sleep services. We specialise in respiratory diseases and have a strong reputation in sleep diagnostics and CPAP therapy. 

The roles

This role is responsible for providing excellent support to our customers by answering their questions, resolving issues in a timely manner, and ensuring they have a positive experience.

Work closely with other departments within the organisation to ensure seamless communication and efficient resolution of customer queries regarding product information, order status, billing and payment issues.

If you enjoy working with people, have great communication skills, and thrive in a fast-paced environment, we want to hear from you!

How will you CONTRIBUTE and GROW?

Customer Care Team

• Provide timely, accurate, courteous responses to incoming calls and emails

• Liaise with ALH states staff to resolve customer enquiries

• Identify opportunities for improvement within the department and work collaboratively with other departments to implement solutions

• Maintain thorough and accurate records of customer interactions and transactions

• Process and follow up after call requests via email, telephone and direct in a timely accurate and efficient manner

Are you a MATCH? 

• Passionate about providing exceptional Customer Service and building relationships over the phone

• Previous experience in a contact centre desirable but not essential as training will be provided

• Excellent phone manner

• Strong attention to detail and accuracy

• Administrative and Sales experience (desirable)

• Computer literate with the entire google suite 

• Strong verbal and written communication skills

• A ‘can-do’ attitude aligned to the continuous improvement of our customer experience strategy

If this sounds like you, we would love to hear from you! This is an opportunity to be challenged in a business that wants to support you and provide opportunities to learn and grow.

We offer:

• 12 months fixed-term contract

• Employee benefits + free onsite car parking  

• 14 weeks paid parental leave

• Family and social activities  

• A professional environment with a focus on wellbeing 

• Salary Continuance Insurance

• Local and global opportunities

• Health and wellbeing initiatives

• Retail discount programs with over 350 retailers

• Employee social events

• One paid volunteering day each year

• Long-term career development opportunities nationally and/or internationally across the Air Liquide Group

APPLY NOW! 

As part of the pre-employment process, potential employees are required to undertake background checks applicable to the requirements of the position i.e., reference checks, medical check, police check, and Australian working rights confirmation. 

About the Role

As a Branch Member Consultant at HCF, you'll be the face of Australia's largest Not-For-Profit Health Fund! Your personal touch will help guide our members in making informed healthcare choices.

This full-time position is based in our HCF Burwood Branch in NSW.

Responsibilities

• Embrace face-to-face and telephone needs-based selling, highlighting our diverse range of health, life, and other insurance products. This may also include opportunities to broaden your business development skills outside of the HCF branch and in your local community.
• Ensure resolutions to our members' problems that go beyond expectations.
• Maintain the accuracy of our membership information in accordance with organisational policies and procedures.

About you

• Possess a keen drive to make a difference in members' lives, with experience in needs-based selling being highly desirable.
• Proven background in customer service environments, with the ability to build rapport quickly and confidently.
• Quick to grasp complex computer systems.
• Thrives in a collaborative team environment.
• Adaptable to evolving work practices and needs.

About HCF

At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we've been putting our members and their health first. As Australia's largest not-for-profit health fund, we cover over 1.9 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.

We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver our Strategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together.

Culture & Benefits

Purpose-driven passion
We're united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused.

Wellness and work-life balance
We'll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include:
* 50% subsidy on HCF hospital and/or extras cover
* 18 weeks of parental leave for all new parents
* Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more
* Discounts on HCF's products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products.

Collaboration and inclusivity
We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status.

Continuous learning and growth
We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity.

Next steps

If you require any adjustments to assist you in making your application or during the recruitment or onboarding process, please reach out to Talent Acquisition - peopleservices@hcf.com.au to discuss.

We encourage applicants to submit their applications at their earliest convenience, as at HCF, we review applications as they are submitted, and may have filled the role prior to the job closing date.

Company Description

At SIXT Australia, we're revolutionizing car rental. We believe it should be as exciting as a road trip – something to look forward to! We transform everyday mobility into memorable experiences with premium vehicles and service. It's in our DNA, blending Aussie spirit with German heritage – Das Ist Good.  As part of the NRMA family, a trusted member-owned brand, we provide SIXT Star Service, ensuring every move is a memorable experience.    

Job Description

SIXT Australia is on the lookout for SIXT Sales Superstars!

Are you talented in customer service and sales? At SIXT, you can showcase your strengths. You'll ensure customer satisfaction, manage our fleet of vehicles, and take on various tasks at the branch. Enjoy our expansive range of employee benefits and maximise your earning potential with our generous incentive program.  Everything you need to know about our vehicles, you'll learn with us! 

Join our dynamic team as a Full Time Rental Sales Agent/Vehicle Detailer at Fyshwick!

YOUR ROLE

• You are the first point of contact for our customers, friendly, professional and passionate about sales and service. 
• You handle rental agreements and customer inquiries with an organized and service-oriented approach and always with a smile 
• Make every customer count, every time, by tailoring offers based on our wide variety of available products and fleet 
• Efficiently manage bookings and customer data via our tech platforms with accuracy and care for detail and security 
• Champion SIXT Australia’s values and approach to our premium service standards, compliance and operating protocols 
• Drive and valet cars as required

Double your base pay and more with uncapped sales bonuses!

YOUR SKILLS

• Sales Expertise: You love sales and are passionate about providing premium standard of service  
• Communication & Teamwork: You lead every interaction with your team and customers with excellence, energy and engagement in mind. You proactively seek new opportunities to elevate you and your team’s performance.  
• Time management & Adaptability: You are adaptable and resilient in a dynamic, fast-paced environment. 
• Systems Proficiency & Attention to detail: You have strong computer literacy skills with a strong focus on detail, data and integrity. 

The successful candidate will be required to work a rotating roster between 6am and midnight, Monday to Sunday, including school holidays, weekends, and public holidays. Please note that for this role, you will need a current provisional or full driver's license.  

Experience in sales in retail, dealership, technology, insurance or real estate is preferable, however not essential. 

WHAT WE OFFER

At SIXT we aren’t just about discounts (although you do get these too). We offer benefits to help make work and life just right for you! 

• Hourly base rate from $29.70 per hour, plus penalty shift loadings 
• Access to uncapped bonuses for top-tier sales and service performance 
• Uniform and staff car parking provided  
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.  
• Complimentary myNRMA Rewards membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more  
• Discounts on a range of NRMA personal insurance products including car, home & travel  
• Grow, progress or relocate your career and move around the NRMA Group or different locations with us.  

Please be advised the role will be referred to internally as Customer Experience Agent. 

All successful applicants will be required to complete a National Criminal History Check.

We’re for inclusion, diversity, and representing the customers and communities we serve. That’s why we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team.  

If you’re ready to rev up your career and be the driving force behind happy customers, we're excited to hear from you. Apply now or visit our careers site to find out more. Join Team Orange today!