Yarra Bend Golf, Melbourne’s premier public golf facility, is expanding its team for the busy summer season. We’re seeking enthusiastic, reliable, and service-driven individuals to join us as Customer Service Representatives across our Pro Shop, Café, and Retail areas.

These are Christmas casual positions, with work available from November through to February. For the right candidates, there may be an opportunity to continue employment beyond the busy period.

Casual | Flexible Hours Including Weekends and Public Holidays

Are you passionate about customer service and enjoy working in a dynamic, fast-paced environment? Yarra Bend Golf is seeking friendly and motivated team members to help deliver outstanding experiences to our golfers and guests.

Key Responsibilities:

• Greet and assist members, guests, and visitors with professionalism and warmth

• Provide information about our golf course, services, and retail offerings

• Operate point-of-sale systems for bookings, retail sales, and café transactions

• Recommend and upsell golf and retail products

• Assist with café service, coffee preparation, and grab-and-go food offerings

• Maintain the cleanliness and presentation of the Pro Shop and Café areas

• Previous customer service experience (essential)

• Experience in café operations, barista work, or fast-paced food and beverage service (highly desirable)

• Energetic, professional attitude and willingness to go the extra mile, striving for a win-win outcome.

• Ability to multitask under pressure while maintaining a positive attitude

• Availability to work from November through February, including weekends and public holidays

• Work in a beautiful parkland setting just minutes from the city

• Be part of a passionate and supportive team environment

• Enjoy flexible working hours

• Opportunity for ongoing employment after the Christmas period

Please email your resume and a brief cover letter to Scott at sebbott@yarrabendgolf.com.
Applications will be reviewed as they are received.

Essential Criteria

• Reliable, punctual, professional, and well presented.

• Experienced with customer contact & client management.

• Possess or willing to obtain necessary employment clearances.

• Excellent interpersonal & problem-solving skills.

• Strong literacy & computer literacy skills.

• Honest, accountable & able to work within a diverse team.

• Ability to multitask when & where required.

• Prepared to work a flexible rotating 7 day rostering arrangement.

Desirable Criteria

• Experience with customer relation management software.

• Demonstrate touch type competency.

• Experience working within a fast-paced environment.

• Experience working with Two Way Radio communication

• Familiar with social media & or digital marketing platform.

• Knowledge of the Riverland region, and more broadly South Australia.

EXPRESSX is a developing and diverse service organisation, providing a range of services including Security services, Passenger Transport, Delivery & Courier services, Commercial Cleaning, as well as Vehicle Rental & Hire services. This role provides flexible working arrangements and excellent earning potential. Successful applicant(s) must be prepared to work over a flexible 7 day rostering arrangement when and where required.

Key responsibilities & duties include:

Outbound & Inbound Sales Calls

• Make outbound calls to prospective or existing customers to sell products.

• Handle inbound inquiries and convert leads into sales opportunities.

Lead Generation & Qualification

• Identify potential customers through databases, referrals, or follow-up leads.

• Qualify leads by understanding customer needs, interests, and purchase readiness

Product Knowledge & Presentation

• Develop a thorough understanding of the company’s products or services.

• Present features, benefits, and pricing clearly to customers over the phone.

Customer Relationship Management

• Build and maintain positive relationships with customers to encourage repeat business.

Sales Target Achievement

• Meet or exceed daily, weekly, and monthly sales targets.

• Work proactively to maximize sales opportunities and minimize missed leads.

Handling Objections & Closing Sales

• Address customer objections or concerns effectively.

• Negotiate and close sales deals confidently and professionally.

Follow-up & After-Sales Service

• Follow up with customers for feedback, renewals, or upselling opportunities.

• Ensure a smooth onboarding or delivery process post-sale.

Reporting & Documentation

• Prepare daily or weekly sales reports for management.

• Update and maintain databases with accurate sales information.

Compliance & Quality Assurance

• Adhere to company policies, scripts, and legal regulations (e.g., Do Not Call list, privacy laws).

• Maintain high standards of professionalism and ethical conduct.

Team Collaboration

• Work with marketing and customer service teams to improve lead quality and customer experience.

• Share insights from customer interactions to help refine sales strategies.

Skills & Experience required:

Communication Skills

• Verbal communication: Clear, confident, and persuasive speaking style.

• Listening skills: Ability to understand customer needs, pain points, and objections.

• Articulation: Speaking fluently and professionally over the phone.

• Tone control: Using the right tone to build trust and maintain interest.

Sales & Persuasion Skills

• Negotiation: Convincing customers while maintaining professionalism.

• Closing techniques: Ability to move prospects from interest to purchase.

• Product presentation: Explaining benefits and value propositions effectively.

• Upselling and cross-selling: Identifying opportunities to sell additional products.

Customer Service Skills

• Empathy: Understanding customer emotions and responding appropriately.

• Patience: Handling difficult or indecisive customers calmly.

• Problem-solving: Offering quick and practical solutions to customer concerns.

Organizational Skills

• Typing & data entry: Accurate note-taking during calls.

• Multitasking: Managing calls, updating records, and following up efficiently.

• Time management: Organizing calling schedules to maximize productivity.

Personal & Professional Qualities

• Resilience: Staying positive after rejection or failed sales attempts.

• Self-motivation: Maintaining enthusiasm and focus on daily targets.

• Goal orientation: Working steadily toward KPIs and quotas.

• Adaptability: Adjusting to different customer personalities and situations.

Additional (Desirable) Skills

• Basic computer literacy: Familiarity with MS Office or Google Workspace.

• Market awareness: Understanding competitors and industry trends.

• Team collaboration: Working smoothly with marketing or customer success teams.

• Language proficiency: Speaking multiple languages is a strong advantage.

 Why Join Us

• Work with a well-established and rapidly growing company.

• Supportive and friendly team environment.

• Convenient working hours (Mon–Fri, 9am–5pm).

• On-site parking available.

• Opportunity to develop your sales career in the food industry.

Teacher Engagement Registration Officer - Fixed Term 12 months

Salary range $74,799 - $82,811 plus statutory superannuation

Do you thrive on providing excellent customer service? Do you enjoy working within a collaborative environment where no day is the same?

If you fit this profile, then you could join the dynamic Teacher Engagement and Registration Branch at VIT with an exciting and challenging mandate to enable quality teaching and provide for the safety and wellbeing of children and young people.

About the role

The Teacher Engagement and Registration Officer role offers an outstanding career opportunity for a professional who is passionate about using their expertise to support VIT in its regulation of Victorian teachers.

Be part of a forward-thinking, risk-based regulator where ideas and opinions are valued.

The Teacher Engagement and Registration Branch is responsible for inbound stakeholder engagement, primarily through a contact centre (phone and email). The Branch is also responsible for the assessment of applications for teacher and early childhood teacher registration in Victoria.

Reporting to a Team Leader, the role handles telephone and email enquiries from applicants, teachers, principals, early childhood managers, employers and members of the public. The role will also require the assessment of teacher registration applications, in line with legislative and policy requirements.

Contact centre work may be undertaken under a scheduled roster model.

Key accountabilities include: 

• explaining concepts and policy positions to teachers, principals, early childhood leaders, employers and other stakeholders in relation to queries regarding teacher registration and related applications
• identifying and proposing workable solutions to problems
• initiating improvements to process delivery in the Branch
• effectively utilising existing systems to capture and record registration activities, and contribute to the development of VIT business systems.

About you

As an experienced customer service, contact centre and / or application assessment professional, you will have experience in dealing effectively with a wide range of stakeholders, and ideally a passion for child safety and experience working within the education sector.

You will have strong communication skills combined with a highly organised approach and a proven track record in delivering superior customer service via phones and email. In addition to this, as the successful candidate, you will have:

• demonstrated problem solving skills, underpinned by sound analytical capability
• demonstrated ability to establish and maintain productive working relationships
• able to demonstrate flexibility, resilience and a strong attention to detail
• experience in a high-volume customer service environment would be highly regarded
• experience in a registration, license or membership processing environment requiring the application of legislation and/or policy is desirable.

How to apply

Please submit your resume and cover letter (no more than two pages) addressing the key selection criteria outlined in the attached position description.

To discuss this role further, please contact Peter Meares, Assistant Manager, Teacher Engagement and Registration Branch on 03 8601 6172 or by email at peter.meares@vit.vic.edu.au

Recruitment and selection process

Our recruitment and selection process is based on the public sector employment principles and will include the following overarching principles:

• our decisions will be based on merit - we will assess each applicant's skills, knowledge, attributes and qualifications objectively against the key selection criteria
• we will be fair, reasonable and equitable - we will provide equal employment opportunities
• we will be objective
• we will comply with our privacy obligations during the recruitment and selection process.

During the recruitment and selection process, shortlisted applicants may be asked to submit to various assessment tools and pre-employment screenings. This may include consent to conduct a nationally coordinated criminal history check.

Applications close: 11.59pm Sunday 26 October 2025

Build your Career with an Industry Leader

Multi-Color Corporation manufactures labels for some of the biggest FMCG brand names found on supermarket shelves, bars, restaurants, and hotels globally.  We also produce premium-quality labels for high-profile brands in the pharmaceutical, durables and home & personal care sectors. Given the fact our labels are applied to wine, spirits, beverage & soft drinks bottles, food packaging, bathroom products, medicine containers, white goods, and automotive products, it is likely that you will put your hands on our labels on a daily basis.  It is our labels that identify, promote, and help sell our customer’s products!  With 109 manufacturing sites, and 12,000+ employees, we are the Global #1 for prime labels.

About the role

We’re on the lookout for a passionate Customer Service Representative to join our dynamic team at MCC’s Brisbane’s plant. 

In this exciting and fast-paced role, you’ll be the key link between our Sales Representatives and the shipment of goods—ensuring a seamless customer journey from start to finish. You’ll build deep product and customer knowledge, deliver outstanding service, and help drive our commitment to excellence.

This is a fantastic opportunity for someone with a strong customer-centric mindset who’s ready to grow their career and be part of a global organisation that values innovation, teamwork, and continuous improvement.

Duties include:

• Responding to customer inquiries, process orders accurately, and provide timely updates on order status.
• Supporting our Account Managers by preparing quotes, managing documentation, and coordinating with internal teams to meet customer needs.
• Maintain accurate records, update customer information, and ensure all documentation is processed efficiently.
• Address customer concerns, troubleshoot issues, and work with internal departments to find effective solutions.
• Work closely with the Customer Services team to improve processes, share insights, and contribute to a positive work environment.

About you

• Ideally you will have experience in customer service. (Manufacturing, print and packaging industry experience would be desirable)
• Strong administrative skills
• Can demonstrate an impeccable phone manner and ability to establish & maintain positive relationships with strong written and verbal communication skills.
• Detail oriented and process driven.
• Ability to work under pressure and multitask
• Demonstrates a high level of initiative and self-motivation

The benefits

• Competitive remuneration
• Free onsite parking
• Local & global career opportunities
• Employee Assistance Program (EAP), a free confidential support service
• Employee referral program, our employees are rewarded for helping us find great talent!
• Regular social events encouraging a fun & friendly environment.
• Supportive & inclusive environment
• Part of an organisation that strongly believes in sustainability goals to make a difference to our planet.

Apply now

Are you Interested or know someone who could be? Let them know! If you don’t quite meet all of the criteria, but feel you can make a difference at MCC, we encourage you to submit your application. If your CV includes qualifications, work history, skills, experience, no need to also provide a cover letter. Position open to candidates with Australian-working rights (without restrictions) only.

Diversity & Inclusion

At MCC, we believe what makes us unique, makes us better. We embrace & care deeply about creating a workplace where our people feel valued & empowered. We are committed to providing an environment in which everyone is included, treated fairly & with respect. We consider our people our best asset & understand the importance of bringing different perspectives. We are committed to providing equal opportunity regardless of gender identity/expression or ethnicity, disability, sexual orientation, or life stage. We encourage & welcome all genders, people of disability, first nations people, LGBTQI+ community, refugees & people from culturally & linguistic diverse backgrounds to apply.

MCC does not accept unsolicited resumes or referrals from recruitment agencies. Any resumes or candidate profiles submitted without a prior signed agreement will be considered the property of MCC, and we will not be liable for any fees related to such submissions.

🌍 Work with world-renowned products and services.

🕒 7-month contract with flexible hours.

💰 Competitive salary of $76,590 base, plus Super (FTE)!

About Us:

Welcome to The Perth Mint, where golden career opportunities await. 

The Perth Mint is an iconic Western Australian organisation operating on a truly global scale. Situated in East Perth for over 125 years, The Perth Mint is a premier tourist destination, an award-winning exporter, and a key supplier of precious metals to markets throughout the world. 

There’s no organisation quite like it, with a variety of roles available, from engineers and chemists to artists and technicians. 

Foster your fascination and pride in our work. Get inspired every day by the world-class precious metal products we work together to refine, design, produce and then distribute all over the globe. Connect to the rich history of our industry in a workplace firmly rooted in the present — as leaders in sustainability and inclusion.

At The Perth Mint, you’ll be supported in a diverse team where differences are celebrated and your well-being matters — striking the right work-life balance with compassionate team benefits. And if your career goals change, you’ll be empowered to change roles with training and internal mobility.

We value inclusion and welcome applicants from all backgrounds, including First Nations people, people with disability, LGBTQI+ communities, culturally diverse groups, youth, and seniors. If you need accommodations, please contact recruitment@perthmint.com.

The Opportunity:

We’re looking for someone who’s thoughtful, reliable, and genuinely enjoys helping others. This is a full-time, 7-month parental leave cover based in our East Perth office, and it’s a chance to be part of a team that makes a real difference in people’s day to day experience with us.

You’ll be joining our Retail Customer Service Team, where your role is all about making things smooth, simple, and supportive for our customers. Whether it’s answering a question, processing an order, or following up to make sure everything’s arrived as expected - you’ll be the steady hand behind the scenes.

You’ll be the person people remember for being kind, clear, and capable. We’re looking for someone who cares - about the details, about the people, and about doing things properly. If you’re someone who finds satisfaction in getting things right, and being part of a team that values trust and connection, we’d love to hear from you.

About You:

You’re someone who’s calm, curious, and great with people. You’ve worked in customer service before, so you know how to listen well, communicate clearly, and keep things organised even when it’s busy.

You’re confident using email and phone, and you’re comfortable with the tech that keeps everything ticking. You’ve got a good eye for detail, a proactive mindset, and a natural way of making others feel supported.

You’re also a team player - open to feedback, happy to help, and always looking for ways to improve. And, most importantly, you care. About the work, about the people, and about showing up with integrity.

If that sounds like you, and you’re ready for a meaningful 7-month chapter with us - we’d love to welcome you.

Our Benefits:

• Competitive salaries and employee discounts
• Flexible work options available
• Opportunity to work for an endorsed WORK180 employer
• Training and development opportunities
• Opportunities to be part of our wide and active range of Employee Resourcing Groups: Reconciliation, Gender, Culturally and Linguistically Diverse (CALD), Disability, Mental Health and Neurodiversity, and Perth Mint with Pride
• Charity and volunteer initiatives
• Health and wellness programs, including an Employee Assistance Program, ongoing wellbeing initiatives, and workplace community building spaces
• Our full list of benefits and why we are recognised as an Endorsed Employer for Women by WORK180 can be seen on the WORK180 website

It’s easy to dismiss the perfect opportunity if you don’t see yourself as the perfect fit. If this role feels right, no matter your background or personal circumstances – please submit your application.

Applications close on 30 October 2025. The Perth Mint reserves the right to close applications prior to this date.

Candidates must have the right to work in Australia and pass our national security check.

Join the revolution in workforce management

foundU is Australian-grown and managed, home to 75 passionate people who are committed to accelerating the success of Australian businesses.  
 
We've created a platform that streamlines recruitment, onboarding, rostering, timesheet management, payroll, and reporting for a seamless experience. We’re in the business of building things most people haven’t thought of yet. The pace is fast, and the work is challenging. We dream big, and we fight hard for customer ease. 

 About the role

We are seeking a passionate and energetic Customer and Software Support specialist to deliver 5-star support and customer service, ensuring our customers maximise the value of our platform.   

 This role will be the face of foundU, responsible for acknowledging, investigating, and addressing all customer queries on topics ranging from workforce management and reporting to day-to-day platform logistics.   

 In this role, you will:  
  

• Act as the primary point of contact for both new and established customers, providing prompt and professional responses to all questions and queries  

• Recognise that every company is unique, and tailor your support to meet the specific needs of each customer  

• Assist customers to make sure that they understand how to get the most out of our product  

• Answer incoming calls and respond to customer inquiries via our Help Desk in a timely and efficient manner  

• Monitor customer queries and identify areas where our Product team could make improvements to the platform, or where our Training team could provide customers with extra support  

• Report any platform bugs or tasks that need attention to our Rapid Response team  

• Enhance customer satisfaction by maintaining a positive attitude, building strong rapport, empowering customers, and ensuring consistent, high-quality service tailored to their unique needs  

• Identify tickets that need to be escalated to our wider Customer Success or Engineering teams, ensuring that they are resolved quickly and effectively  

• Conduct research as needed to support the ongoing development of foundU and our platform  

• Keep meticulous records of all customer communications and utilise internal processes to track customer interactions and issues  

• Collaborate with other team members and departments as necessary to ensure the smooth functioning of our customer support operations  

Do you have the foundU DNA? 

Creating a product that helps so many businesses get pay right for their employees is pretty special and it’s not something we take for granted.  

Our people come from all walks of life -but the one thing that binds us is a glass-half-full, sleeves rolled up, can-do mentality. At foundU, you’ll hear a lot of laughs, a fair share of banter, and the odd noisy debate as we nut out the best ways to adapt to whatever a new workplace law throws at us! 

We are looking for someone who has: 

• A proven record of achievement and success in Customer Support in a comparable role, preferably in a client-facing capacity.

• A solid understanding of IT service management principles, including request triage, interaction documentation, escalations, and problem resolution.

• Clear and professional written and verbal communication skills.

• The ability to effectively prioritise tasks and manage competing demands.

• A positive, can-do attitude, with strong self-motivation and a willingness to learn.

• An inquisitive mindset with a drive to improve processes and systems.

• A collaborative and adaptable approach, with strong relationship-building skills.

• Excellent attention to detail when managing and monitoring customer feedback and requests.

• A passion for creative and effective problem-solving.

• Experience working productively with individuals at all levels within an organisation.

 
 You’ll get bonus points if you have:   

• A background in payroll, human resources, or SaaS cloud technology  

• Experience using Zendesk, HubSpot or other ticketing and CRM systems  

Why join foundU?   

Growth   

We are passionate about promoting from within. We prioritise the development and growth of our team members through up-skilling, cross-training, and maximising their potential. Diversity is celebrated and we strive to foster a culture of inclusiveness for all members of our team.   

Innovation  

We’ve cultivated a collaborative team culture where everyone's voice is heard and valued. We are committed to growth and improvement, embracing feedback and suggestions with an open mind. We always strive to enhance what we do and how we do it.   

Collaboration  

foundU became part of Citation Group in 2025. Supporting over 12,000 businesses across Australia and New Zealand, our extended team offers workplace compliance solutions spanning HR, employment law, work health and safety, and certification. On top of supporting a payroll platform that Australian businesses can count on, you’ll have the opportunity to collaborate with our tight-knit community of workplace experts.  

Benefits   

• An established hybrid work policy.   

• A bonus week of annual leave after every 12 months at foundU.   

• Monthly ‘pocket money’ to purchase anything that supports your working life – such as training courses, an office chair or even a team lunch.   

• Free coffee from the local café while working from the office.   

• Dog friendly office.  

Want to learn more? Visit:

www.foundu.com.au

www.linkedin.com/company/foundU/

We encourage applicants from diverse backgrounds to apply for roles at foundU. If you have any support or access requirements, we encourage you to advise us at time of application. We will partner with you to identify the best way to assist you through our recruitment process.

We respectfully ask recruiters not to contact us regarding assistance with job vacancies. Your understanding is greatly appreciated.

About the Role

As a Branch Member Consultant at HCF, you'll be the face of Australia's largest Not-For-Profit Health Fund! Your personal touch will help guide our members in making informed healthcare choices.

This part-time position is based in our HCF Modbury, Tea Tree Plaza Branch. Our ideal spread of hours is Monday - Friday from 9am - 4pm (32.5 hours per week).

You will also be required to work 1 - 2 Saturday's per month (Saturday trading hours are 10am - 1pm).

Responsibilities

• Embrace face-to-face and telephone needs-based selling, highlighting our diverse range of health, life, and other insurance products. This may also include opportunities to broaden your business development skills outside of the HCF branch and in your local community.
• Ensure resolutions to our members' problems that go beyond expectations.
• Maintain the accuracy of our membership information in accordance with organisational policies and procedures.

About you

• Possess a keen drive to make a difference in members' lives, with experience in needs-based selling being highly desirable.
• Proven background in customer service environments, with the ability to build rapport quickly and confidently.
• Quick to grasp complex computer systems.
• Thrives in a collaborative team environment.
• Adaptable to evolving work practices and needs.

About HCF

At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we've been putting our members and their health first. As Australia's largest not-for-profit health fund, we cover over 1.9 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.

We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver our Strategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together.

Culture & Benefits

Purpose-driven passion
We're united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused.

Wellness and work-life balance
We'll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include:
* 50% subsidy on HCF hospital and/or extras cover
* 18 weeks of parental leave for all new parents
* Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more
* Discounts on HCF's products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products.

Collaboration and inclusivity
We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status.

Continuous learning and growth
We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity.

Next steps

If you require any adjustments to assist you in making your application or during the recruitment or onboarding process, please reach out to Talent Acquisition - peopleservices@hcf.com.au to discuss.

We encourage applicants to submit their applications at their earliest convenience, as at HCF, we review applications as they are submitted, and may have filled the role prior to the job closing date.

Inbound Sales Consultant - Immediate start

About Us

1300Rubbish is an Australian owned and operated company, we are the largest hand loaded rubbish service in Australia. We pride ourselves on providing the highest standards of customer service by making the selection, customisation and ordering process seamless. All incoming enquiries are managed out of head office and jobs are allocated nationwide. We are committed to shaping a sustainable future.

Why Join Us 

·         Growing company

·         Fun team working environment

·         Sydney based head office (Bondi Junction)

·         Full training provided

·         Flexible start and finish times

The Role

This is a fantastic opportunity to set foot in the Waste Management industry and apply your customer service and sales skills.

We are looking for Full Time (or Part Time) individual who is success driven and highly motivated. You will be an integral part of our tight-knit team. You will primarily be responding to online enquiries and handling in-coming calls. Your main responsibilities will be to provide information and assistance to both existing and prospective clients, booking jobs, issuing quotes and assisting the commercial sales team.

Skills and experience required

·         Willingness to learn and develop your Sales skills

·         Demonstrated customer service experience

·         Excellent communication skills

·         Ability to multi-task

·         Collaborative 

·         Energetic and positive

To apply for this role please click on the Apply button or send an email to patrick@1300rubbish.com.au