This is an Exciting opportunity for anyone wanting to join the Transport Industry or start their corporate career. This role would suit a proactive, organized, self-starter, that can bring a positive & enthusiastic energy to our close-knit team.

Join the Followmont Transport Family as a Customer Service Office in our Cairns Depot today! 
 

About this Opportunity:

• Fulltime Permanent opportunity | Monday to Friday

• Rotating roster options

• Effectively managing inbound calls & emails assisting with customer enquiries

• Provide exceptional service at every opportunity by building relationships and rapport with your customer, both internal and external.

• General office and administration duties including data entry.

• Basic knowledge of cities and towns within QLD will be highly regarded.

What we offer:

• Fantastic training & internal career progression opportunities!  

• On-site parking available

• Employee Recognition Program – We love to reward our employees! 

• Regular working hours with weekly pay cycle

• Strong focus on work/life balance!

• Workplace Benefits Program providing discounts to many major retailers.

• Health Fund discounts with Medibank Private for single or family cover.

• Free access to our Employee Assistance Program, Mental Wellbeing Program and Workplace Banking Program.

About you:

• Customer solutions focused

• Inbound call experience

• Problem solving 

• Quick thinker

• Takes initiative 

• Team Player

If you encompass these skills we would love to hear from you 

Followmont Transport is a passionate family business 100% dedicated to service and maintain a hands-on relationship with customers, our people and suppliers. If this opportunity sounds interesting and aligns with your values, please apply

Location: 25 Ponzo Street, Woree, 4868

Service | Unity | Passion | Integrity | Innovation | Care

There’s never been a better time to be in energy. And there’s never been a more exciting time to be at Endeavour Energy. 

More than 2.7 million people across New South Wales rely on us every day for the supply of safe and reliable power to their homes and businesses. We employ more than 1,700 people across our catchment, making us one of the largest employers in Sydney’s Greater West.

We need talented people who care about one another and the work they do. Why? Because we’re one of Australia's fastest growing networks, connecting 20,000 new customers each year, including the Western Sydney Aerotropolis. And when we power together, we go further, faster; towards a smarter, more sustainable future for us all. 

On Offer

This is an exciting new role where you can join a team that thrives on care, collaboration, and high performance, supporting both your colleagues and our customers. You’ll have the opportunity to step up and lead in a rapidly evolving energy sector, while feeling recognised and rewarded for your contributions. Take pride in working for an organisation that provides an essential service and plays a key role in driving the energy transition. You will also benefit from access to training, personal development, and clear career progression pathways, helping you grow your skills and your career.

About the Role

This new and exciting role offers the opportunity to be at the forefront of the energy transition.

As an Energy Services Specialist, you’ll play a key role in delivering Endeavour Energy’s vision for a customer-led, future-ready network.

Working within the NexGrid team, you’ll blend human-centred service with advanced technology and AI-enabled tools to support customers and industry partners as they embrace new energy solutions.

Your focus will be on resolving complex enquiries, providing expert guidance across emerging technologies, and helping customers feel informed, supported, and confident. You’ll collaborate across teams, use data-driven insights to continuously improve service delivery, and help shape the customer experience of tomorrow.

Key accountabilities

• Resolve complex enquiries end-to-end, providing real-time support through onboarding, configuration, testing, and commissioning while ensuring customer outcomes are confirmed and closed.
• Use AI insights and structured knowledge to co-resolve issues efficiently, reducing handoffs, maintaining service continuity, and enhancing guided knowledge content for both human and digital channels.
• Analyse demand trends and customer feedback to identify pain points, reduce failure demand, and contribute to continuous improvement through agile sprints, retrospectives, and service hackathons.
• Collaborate across Engineering, Field Operations, and Digital teams to triage and resolve escalations, share learnings, and shape future service models aligned with Endeavour’s Customer Playbook and DTG2035 strategy.
• Embrace continuous learning and innovation, staying across emerging products and services to ensure customers and partners are supported throughout the energy transition.

About You

You’re a problem-solver and relationship builder with a knack for simplifying complex information.

You thrive in fast-paced, agile environments and take ownership of delivering outstanding customer outcomes.

You’re comfortable working with evolving technologies and curious about the role of AI and digital systems in the energy transition.

To succeed in this role, you’ll bring:

• A Certificate III in Customer Contact or equivalent experience in a digital or technical service setting.
• At least 3 years’ experience in a customer-facing or technical support role within an omnichannel environment.
• Strong analytical and communication skills, with the ability to manage complex, cross-team issues.

Desirable:

• Agile Foundations or equivalent training.
• Experience as a solar installer or electrician.

For further information, please contact recruitment@endeavourenergy.com.au

Applications close - 02 November 2025.

When we power together, we can achieve so much more.

At Endeavour Energy, having a diverse and inclusive workplace makes us better, safer, and stronger. We strive to create an environment where everyone feels safe, motivated, valued, included and respected.

Endeavour Energy is a critical infrastructure organisation and performs various background checks to evaluate the suitability of an applicant before making an employment offer to ensure the security and protection of its assets.

Ongoing, APS6

Brisbane preferred, other locations may be considered.

About the Bureau

We are Australia’s weather, climate, water, oceans and space weather agency. Our work touches the lives of all Australians every day.

Our products and services include observations, forecasts, warnings, analysis and advice. They cover Australia’s atmosphere, water, oceans and space environments.

The Bureau operates under the authority of the Meteorology Act 1955 and the Water Act 2007. We also fulfill Australia’s international obligations under the Convention of the World Meteorological Organization and related international meteorological treaties and agreements.

Read the Bureau of Meteorology Strategy 2022–27 to find out more about our organisation and the work we do for all Australians.

Working at the Bureau

• The Bureau represents a dynamic and exciting opportunity. At the Bureau you will:
• do meaningful work that brings real benefits to the Australian community, businesses and government.
• work with dedicated experts and professionals who constantly seek to improve the services we provide to our customers.
• work in excellent workplaces in a variety of great locations. You'll have access to the latest technology in a diverse, safe and inclusive environment for everyone.
• experience our commitment to learning, growth, training and clear career pathways. You'll receive competitive salary and benefits.

Position Overview

The Aviation, Land and Maritime Transport (ALMT) Program is responsible for the Bureau's business relationships with service delivery partners, government stakeholders, and both domestic and international customers operating in the aviation, land and maritime transport sectors.

The Aviation Customer Engagement team is responsible for leading engagement with the Australian aviation industry. The team is focused on understanding the sector and the customer requirements, building strong customer relationships, rapidly responding to customer opportunities and communicating new offerings and facilitating their adoption by customers. Specific team members focus on commercial air transport, general aviation and aeromedical/emergency aviation.

The Aviation Customer Engagement team leads and coordinates the Bureau's response to aviation investigations; it also leads activities in support of education on aviation meteorological products and the meteorological hazards to aviation customers. The Aviation Customer Engagement team works closely with the Aerodrome Engagement and Aviation Strategic Investment teams to deliver outstanding value to the Australian aviation industry.

We are seeking a self-motivated professional, with an attention to detail and proven organisational skills and administrative ability of a high level, to provide customer relationship management and administrative support to the Aviation Customer Engagement team. They will have excellent communication and interpersonal skills and a customer focus to support them working across different teams and with Bureau customers.

Information for applicants

Further information about the position, including eligibility, selection criteria, and details on how to apply, is available on the Bureau of Meteorology's website Careers page.

Applications close at 11:30pm (AEDT) on Friday 7 November 2025. Enquiries about the position can be made to Cathy Kingston, Senior Aviation Customer Lead on cathy.kingston@bom.gov.au. 

Customer Service Specialist | 3-Month Contract

Core Talent have partnered with a valued client who are seeking an experienced Customer Service Specialist to join their team on an initial 3-month contract, with the potential for extension.

In this role, you'll be responsible for providing exceptional customer support across phone and email, ensuring timely and accurate communication with clients and internal teams.

Key Responsibilities:

• Respond to customer enquiries and provide high-quality service and support

• Manage and resolve queries efficiently and professionally

• Update and maintain accurate records in internal systems

• Liaise with internal departments to ensure customer needs are met

About You:

• Previous experience in a customer service or administration role

• Strong communication and interpersonal skills

• High attention to detail and accuracy

• Confident using computer systems and CRM software

What's on Offer:

• Supportive and friendly team environment

• Opportunity to gain experience within a reputable organisation

• Immediate start available

If you're available for contract work and enjoy delivering exceptional customer experiences, we'd love to hear from you.

• Permanent full time contract

• Fully onsite with free parking available

• Option for hybrid working after 6 months

We’re looking for driven Customer Service Representatives to join upcoming contact centre positions, handling warm leads only.

In this role, you’ll:

• Take inbound calls with customers who have already shown interest.

• Offer VAP solutions that meet customer needs.

• Build strong relationships through consultative, customer-first conversations.

• Achieve individual sales targets while contributing to a high-performing team.

• Receive ongoing training and coaching to sharpen your sales and product knowledge.

• Experience in sales or customer service (contact centre, retail, hospitality or similar).

• Confident communicator with strong active listening skills.

• Motivated by targets and excited by earning commission.

• Tech-savvy, adaptable, and eager to learn.

• Positive, driven, and passionate about helping customers.

Register your expression of interest today and be first in line when new opportunities open!

Customer Service Team Leader

Join our team as a Customer Service Team Leader at Rentokil Initial! We are seeking a

motivated and experienced professional to lead our customer service team in Townsville.

As a Customer Service Team Leader, you will be responsible for leading and developing a

customer service team and an internal sales team. Your main goal is to promote and deliver

an exceptional customer experience to increase sales and retain customers. You will also be a

key point of contact for management, assisting with hiring and training, and keeping them

updated on team performance.

Key Responsibilities:

● Team Leadership: Support the team to achieve their targets and deliverables on a

daily basis. You will provide clear instructions, manage staffing, and ensure team

members understand their roles. You will also participate in "on the floor" activities to

provide guidance and assistance.

● Performance Management: Monitor individual and team performance, including

tracking inbound/outbound calls and other metrics. You will coach, motivate, and retain

staff while identifying training needs and planning training sessions.

● Customer Service & Sales: Handle inbound and outbound calls in a professional

manner to maintain customer retention. You'll also identify opportunities to upsell and

cross-sell services to existing customers and prospects. This includes conducting

outbound calls to existing customers to offer products and services.

● Problem Resolution: Resolve customer issues in line with company procedures,

and escalate unresolved problems when necessary.

● Administration: Maintain accurate records of all customer interactions and sales

activities using the companies customer database, CRM applications, and other

systems.

Skills & Experience:

● Essential:

○ 3 years of proven experience managing phone conversations in a fast-paced,

KPI-monitored environment.

○ Exceptional written and verbal communication skills.

○ 2 years of demonstrated customer service, sales experience, and leadership

ability.

○ Competence in Microsoft Office Packages.

● Preferred:

○ 1 year of experience in the business service industry (pest and/or hygiene is a

plus).

○ 2 years of leadership experience in a related capacity.

○ Tertiary qualifications in Business, Administration, or a related discipline.

Why Join Us?

At Rentokil Initial, we are a team that values strong relationships, effective communication,

and continuous improvement. You'll have the opportunity to proactively support a team, help

shape strategies, and ensure the delivery of excellent customer service.

If you are a results-driven leader with a passion for customer service and sales, we

About Us

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms, to aged care homes, to office plantscaping and classrooms – we are there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

We operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 56,000 people across more than 80 countries, supporting over 5 million customers.

Employee Testimonials

“Rentokil Initial enables me to have a career where I feel valued but also gives me the opportunity to be a parent and have work-life balance.” 

Phillip Winkler

"There's a sense of purpose in what I do. I get up and go to work to make sure that my people are safe, they're happy and our clients are serviced."

Darran Gibson

“What has kept me at Rentokil Initial is the diversity of the role and the large amount of support.” The opportunities are endless here.”

Adam D’Andrilli

About the Role

Meriton Suites currently has an opportunity available for a Guest Service Manager to join our Broadbeach team.

As the Guest Service Manager, you will report to the Hotel Manager and be responsible for leading our front office operations whilst working cohesively with our housekeeping and maintenance departments. 

Your key responsibilities

• Support and lead the front office operations and team. 

• Facilitate a positive workplace culture through effective leadership, collaboration and team development. 

• Close the loop on guest feedback with critical thinking and strong guest connections. 

• Ensure daily front desk tasks and expectations are communicated, actioned and completed.

• Drive positive guest experiences, both individually and across your team. 

• Manage the roster and payroll financials. 

• Work with our Hotel Manager to maintain the building's presentation and upkeep. 

• Ensure Meriton Suites standards, policies and procedures are adhered to. 

• Be able to manage the hotel in absence of the Hotel Manager. 

To be successful in this role you will 

• Be ideally currently employed as a Manager on Duty / Duty Manager / Assistant Manager and looking to take the next step.

• Have experience in a 4/5-star hotel environment. 

• Have a genuine passion for guest service and exceeding guest expectations.

• Understand the importance of building a culture around respect and inclusion.

• Possess excellent time management skills with the ability to work under pressure. 

• Be comfortable communicating with various internal and external stakeholders. 

• Conduct and present yourself in a respectful and professional manner at all times.  

Why Meriton Suites? 

• Australia’s largest owner-operator of apartment-style hotel suites, with 23 locations and 6,210 suites nationally

• Base + Super + 17.5% Annual leave loading 

• Future opportunities and career development with locations across Sydney, Brisbane, Gold Coast, Canberra and Melbourne

• ‘Merit Academy’ our online training platform to further develop your skills and knowledge

• Paid Parental leave

• Access to Employee Assistance Program (EAP) to provide professional and personal advice

• Team Member accommodation discounts 

• Friends and Family discounts 

• Kudos – Monthly recognition awards 

• Team activities and social events 

• Induction program for all new starters

Only short-listed applicants will be contacted within 7 days of application. Please note that we will not consider external agencies as recruitment for this role is handled internally.

Ongoing, APS6

Melbourne preferred, other locations may be considered.

About the Bureau

We are Australia’s weather, climate, water, oceans and space weather agency. Our work touches the lives of all Australians every day.

Our products and services include observations, forecasts, warnings, analysis and advice. They cover Australia’s atmosphere, water, oceans and space environments.

The Bureau operates under the authority of the Meteorology Act 1955 and the Water Act 2007. We also fulfill Australia’s international obligations under the Convention of the World Meteorological Organization and related international meteorological treaties and agreements.

Read the Bureau of Meteorology Strategy 2022–27 to find out more about our organisation and the work we do for all Australians.

Working at the Bureau

• The Bureau represents a dynamic and exciting opportunity. At the Bureau you will:
• do meaningful work that brings real benefits to the Australian community, businesses and government.
• work with dedicated experts and professionals who constantly seek to improve the services we provide to our customers.
• work in excellent workplaces in a variety of great locations. You'll have access to the latest technology in a diverse, safe and inclusive environment for everyone.
• experience our commitment to learning, growth, training and clear career pathways. You'll receive competitive salary and benefits.

Position Overview

The Aviation, Land and Maritime Transport (ALMT) Program is responsible for the Bureau's business relationships with service delivery partners, government stakeholders, and both domestic and international customers operating in the aviation, land and maritime transport sectors.

The Aviation Customer Engagement team is responsible for leading engagement with the Australian aviation industry. The team is focused on understanding the sector and the customer requirements, building strong customer relationships, rapidly responding to customer opportunities and communicating new offerings and facilitating their adoption by customers. Specific team members focus on commercial air transport, general aviation and aeromedical/emergency aviation.

The Aviation Customer Engagement team leads and coordinates the Bureau's response to aviation investigations; it also leads activities in support of education on aviation meteorological products and the meteorological hazards to aviation customers. The Aviation Customer Engagement team works closely with the Aerodrome Engagement and Aviation Strategic Investment teams to deliver outstanding value to the Australian aviation industry.

We are seeking a self-motivated professional, with an attention to detail and proven organisational skills and administrative ability of a high level, to provide customer relationship management and administrative support to the Aviation Customer Engagement team. They will have excellent communication and interpersonal skills and a customer focus to support them working across different teams and with Bureau customers.

Information for applicants

Further information about the position, including eligibility, selection criteria, and details on how to apply, is available on the Bureau of Meteorology's website Careers page.

Applications close at 11:30pm (AEDT) on Friday 7 November 2025. Enquiries about the position can be made to Cathy Kingston, Senior Aviation Customer Lead on cathy.kingston@bom.gov.au. 

Here at Touchpoint we have decades of industry experience and our reputation precedes us as arguably the TOP contact centre on the GC. The modern office is located centrally in the vicinity of Robina Town Centre  close to public transport and parking. You will be working alongside a happy friendly crew and supportive team leaders that are dedicated to ensuring your success. 

We work with Australia's leading comparison service contacting Australians with private health insurance to set up an obligation free comparison. You will enjoy the fact you are genuinely helping people get the best advice from well trained experts. No appointment setting or selling, just a low key approach to gain a simple expression of interest…Easy lead generation

• Will be a team player that is confident on the telephone

• Will be highly motivated

• Will have exceptional interpersonal skills and a great attitude

• Will above all have a good work ethic [Reliability is key]

• Monday to Friday [Optional Saturday shifts available]

• Early or late shifts to suit everyone

• Flexibility to ensure work-life balance

• A generous base with weekly achievable bonuses 

• Fantastic incentives and weekly draws to win amazing prizes

• A friendly fun team environment

• Supportive, encouraging coaching from dedicated managers

• Free parking nearby and within walking distance to all public transport

• $$$$$'s for referring friends

This is a wonderful opportunity to join a dynamic company with a great culture. We provide a fun yet professional workplace where everyone is treated with respect.  

Previous experience in a contact centre/sales environment is advantageous, but for those who want to try something new, full training is provided.

 So, if you possess great communication skills and approach the day with energy and enthusiasm, we want to talk to you.

Call 0431 752 812 to have a friendly chat with our recruitment team Quote TP-OCT-25

Send your CV and a cover letter to; careers@touchpointccs.com.au

We look forward to hearing from you