About the Role:

The Customer Service Officer at Carbiz is responsible for guiding customers through the claims and eligibility process and car rental hires with a focus on high-quality customer service. 

Acting as the main liaison between customers, external stakeholders and internal departments, this position is vital to enhancing customer satisfaction and ensuring seamless customer experience.

Perks & Benefits:

• Bonus Incentive Scheme - Additional earning potentials through various streams of bonus incentives.
• Career Development - Ongoing training, mentorship, and growth opportunities.
• Collaborative Environment - Work with like-minded professionals.
• Head Office Location - Less than 10 minutes from Mascot Station.
• Team Celebrations - Monthly catered lunches, birthday and event celebrations.
• Study Assist Program - Support for your educational pursuits.
• Employee Wellbeing Program - 24/7 support and wellbeing resources.
• Exclusive Discounts - Special offers through Employment Hero and Flare.

About the Role:

In this role, you’ll be the first point of contact for our customers and network partners, providing support in conducting eligibility checks and coordinating vehicle rental hires.

Key responsibilities include:

• Engage directly with customers to secure detailed information needed for claim processing, providing clear guidance throughout the claims process.
• Conduct thorough eligibility assessments for customers requesting rental vehicles, verifying details to determine if they meet the required criteria for support.
• Collect and document all relevant details from customers and other stakeholders to support the claims process, conducting further investigations when required.
• Serve as the primary contact for external stakeholders, including insurers, repair shops and towing companies, maintaining efficient and professional communication.
• Coordinate with internal teams such to support seamless claim resolution and uphold service standards.
• Provide exceptional service by responding to customer inquiries, guiding them through the claims and rental process, and offering regular updates on their claim status.

About You:

• Prior experience in phone-based customer service or sales (preferred but not essential - we hire based on attitude!).
• 38-hour work week | Have flexible availability to work Monday–Sunday between 7:00am-9:30pm (preferred).
• Proficiency in additional languages, such as Mandarin or Cantonese (desirable).
• Tech-savvy with strong computer literacy.
• Excellent organisational skills and capable of handling multiple tasks effectively.
• A warm and enthusiastic personality, with a strong sense of empathy.

About Us:

Carbiz is proud to be a HRD 5 star employer of choice – 2025. We’re more than just an award-winning vehicle replacement provider. We’re committed to keeping our customers’ lives moving when their car can’t, offering seamless accident management that helps individuals, families, and businesses stay mobile and connected. With over 10,000 5-star reviews and multiple industry accolades, including Business Concept’s ‘Automotive Awards 2022, 2023, 2024’, ‘Australia's Best Accident Replacement Service’ for three consecutive years from ProductReview.com.au and more, we’ve earned a trusted reputation for delivering reliable like-for-like vehicles when they’re needed most.

By providing quick and efficient solutions, Carbiz helps people navigate life’s unexpected disruptions, making a meaningful impact on the community we serve.

We offer a team-first culture with unlimited opportunity for growth, living by our company values in everything we do;

• Love what we do - We are passionate about delivering for our customers, team, and partners every time.
• Better than yesterday - We grow each day, learning from our experiences.
• Win with trust - Lead the market by being trusted, reliable and helpful.
• Collaborative core - Working smarter together.
• Valuing people - We respect our people, encourage their development, and reward their performance.

Apply Now:

If you, or anyone you know, are looking for a Customer Service Officer position within a fast-growing and people-focused organisation, click APPLY and the Talent Team will be in contact with you!

• Manage a high volume of inbound and outbound calls from personal loan members, with a focus on uncovering proactive solutions and building positive member relationships.
• Providing excellent service across various communication channels to ensure member satisfaction.
• Meeting and exceeding both, individual and team KPIs and targets.
• Process personal loan maintenance requests from members - i.e. address changes, loan payout requests and payment method updates
• Assisting and actioning all general member enquiries, which includes management of multiple shared mailboxes and administrative tasks.

• A desire to maintain a strong focus on achieving sales targets while providing personalised, positive and effective service to members.
• Excellent interpersonal skills with the ability to anticipate member needs and proactively offer solutions.
• Self-motivated with the ability to work collaboratively to achieve individual and team goals
• A positive mindset with a drive to learn and continuously improve, embracing new challenges and opportunities for growth.
• Computer literate with the ability to multitask and prioritise tasks effectively.
• Experience in customer service or sales - previous lending, call-centre and/or tele-sales experience highly regarded

• Access to RAC member benefits
• An established Diversity & Inclusion strategy
• Generous discounts on home, contents and car insurance plus free roadside assistance
• In-house Health and Wellness programs
• A competitive base salary plus super (ability to purchase additional leave)
• A very active Social Club - join one of the most active social clubs in Perth with over 900 members!

• Deliver excellent customer service and build distributor relationships
• Accurately process orders
• Support sales and operations teams with commercial insights
• Maintain high standards of written and verbal communication

• Experience in order processing and distributor/customer relationships
• Strong attention to detail and accuracy
• Ability to develop technical knowledge of products

About the Role

Do you have a passion for customer service and want to kickstart your career in banking?

Or perhaps you're an experienced customer service professional with excellent relationship-building skills and a drive to deliver outstanding service? Join our dynamic team and unlock exciting career development opportunities in the banking industry.

As the Customer Service Officer, you’ll be the first point of contact in the branch, providing exceptional service to our customer network.

You’ll help customers explore their current and future financial needs, support them with transactions, guide them through digital banking solutions, and engage in meaningful conversations that uncover opportunities in personal banking and lending.

About You

Someone with exceptional communication and relationship-building skills will thrive in our environment.

We’re looking for career-minded individuals with a genuine interest in, or passion for, banking.

If you’re a team player who loves to collaborate, brings a proactive attitude, and is committed to exceeding customer expectations, we want to hear from you.

While previous banking experience is valued, it’s certainly not a prerequisite—we welcome those ready to grow and make a difference. 

• $75,000 - $80,000 + super base salary
• Industry leading commission structure – ability to earn over $6000 per month in performance based incentives.
• Additional paid leave because nobody should work on their birthday!
• Discounts on gym memberships, massages and more!
• Be a part of a rapidly growing team, led by an incredible industry leading manager.
• Genuine opportunities to develop and grow a long term career.

About the role:

• Start date of Thursday 13th November!
• Manage warm leads across multiple channels, predominantly focused on outbound calling customers.
• Provide tailored recommendations by clearly explaining policy options, including waiting periods, exclusions, limits and tiers.
• Achieve and exceed your monthly sales and conversion targets with a strong focus on building rapport.
• Ensure that all work is done in alignment with Canstar’s sales processes and compliance standards and PHIIA code of conduct,  
• Monitor customer trends and feedback sharing insights that may highlight opportunities for process improvement and optimisation.

About you:

• 1-2 years’ experience in Health Insurance is a non-negotiable.
• Experience in the financial comparison industry is highly desirable.
• You are a passionate sales professional, excited by the opportunity to exceed performance targets.
• Excellent communication skills, both written and verbal, with the ability to connect with customers of all walks of life.
• A keen eye for detail, ensuring all work is compliant and accurate.
• High energy and genuine passion – you are proud to represent a brand that champions customer outcomes.
• Collaborative spirit who is eager to be part of a high performing team where all success is celebrated!

About Us

Tri-Fixx is an Australian, family owned, and operated business established in 1986. Our head office is based in Melbourne with distribution hubs in Geelong, Perth, Sydney and now Brisbane. We are a leading supplier of high-quality fastening systems, predominantly directed towards the construction industry.

About the Role

An opportunity exists for an enthusiastic and highly motivated Sales and Service Representative to join our Brisbane team. Based at Luscombe (Yatala), the successful applicant will become an integral part of our customer service and delivery team. It is essential that the successful applicant be flexible enough to provide support to other team members, as required.

Reporting to the Branch Manager your duties will include but not be limited to: 

• Providing customer service including order processing

• Counter sales 

• Assisting with internal processes of the branch including deliveries to building sites/customers premises, 

• Picking and packing of orders as required 

About You 

As a valued member of the team, you will bring your exceptional customer service skills to the role as well as: 

• Current Driver’s license

• Strong work ethic

• A good knowledge of Brisbane and surrounding suburbs

• Construction industry experience preferred

• Hands-on experience using fasteners (i.e a trade, hardware store etc) would also be highly regarded 

• Full Australian work rights

Company Description

At SIXT Australia, we're revolutionizing car rental. We believe it should be as exciting as a road trip – something to look forward to! We transform everyday mobility into memorable experiences with premium vehicles and service. It's in our DNA, blending Aussie spirit with German heritage – Das Ist Good. As part of the NRMA family, a trusted member-owned brand, we provide SIXT Star Service, ensuring every move is a memorable experience. 

Job Description

SIXT Australia is on the lookout for SIXT Sales Superstars!

Are you talented in customer service and sales? At SIXT, you can showcase your strengths. You'll ensure customer satisfaction, manage our fleet of vehicles, and take on various tasks at the branch. Enjoy our expansive range of employee benefits and maximise your earning potential with our generous incentive program.  Everything you need to know about our vehicles, you'll learn with us! 
 

Join us as a Casual Rental Sales Agent at Perth Airport. 

Double your base pay and more with uncapped sales bonuses!
 

YOUR ROLE

• You are the first point of contact for our customers, friendly, professional and passionate about sales and service. 
• You handle rental agreements and customer inquiries with an organized and service-oriented approach and always with a smile 
• Make every customer count, every time, by tailoring offers based on our wide variety of available products and fleet 
• Efficiently manage bookings and customer data via our tech platforms with accuracy and care for detail and security 
• Champion SIXT Australia’s values and approach to our premium service standards, compliance and operating protocols 

YOUR SKILLS

• Sales Expertise: You love sales and are passionate about providing premium standard of service  
• Communication & Teamwork: You lead every interaction with your team and customers with excellence, energy and engagement in mind. You proactively seek new opportunities to elevate you and your team’s performance.  
• Time management & Adaptability: You are adaptable and resilient in a dynamic, fast-paced environment. 
• Systems Proficiency & Attention to detail: You have strong computer literacy skills with a strong focus on detail, data and integrity. 

The successful candidate will be required to work a rotating roster between 6am and midnight, Monday to Sunday, including school holidays, weekends, and public holidays. Please note that for this role, you will need a current provisional or full driver's license.  

Experience in sales in retail, dealership, technology, insurance or real estate is preferable, however not essential. 

WHAT WE OFFER

• Hourly base rate from $29.70 per hour, plus casual and penalty shift loadings 
• Access to uncapped bonuses for top-tier sales and service performance 
• Progressive flexibility and well-being benefits to balance all of life's priorities  
• Complimentary myNRMA Rewards membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more  
• Employee referral program where you may be eligible for a referral bonus of up to $2,000  
• Potential to grow, progress or relocate your career and move around the NRMA Group or different locations with us. 
   

Please be advised the role will be referred to internally as Customer Experience Agent. 

We’re for inclusion, diversity, and representing the customers and communities we serve. That’s why we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team. 

 
Ready to rev up your career and be the driving force behind going the extra kilometers with our customers? We can't wait to see your application!  Apply now or visit our careers site to find out more. Join Team Orange today! 

At Aspire4Life, we're shaping communities with purpose and impact. That means empowering our people and community to be independent, connected and thriving. As a purpose driven team, our values represent how we operate, and the people we choose to represent our brand.

Looking for a flexible, casual role where you can make a real difference? Aspire4Life is on the hunt for Customer Service Liaisons to join our vibrant contact centre in Coolangatta!

This isn't just admin-it's being the backbone of our remote assessment team. You'll be their "back to base" support, helping everything run smoothly behind the scenes.

The Benefits:

• Non-for-profit Salary Packaging (up to the value of $15,899 per annum) Meal and Entertainment packaging (up to the value of $2,650 per annum)
• Private Health Insurance Discount (Medibank)
• An Employee Reward & Recognition Program, saving you up to $4,000 per annum across hundreds of retailers
• Employee Assistance Program (EAP)
• Training, development and subsidised qualification Programs
• Technology/equipment provided as required
• New Employee Referral Programs

The role:

• Handling a high volume of outbound calls to support client appointments (no selling involved!)
• Scheduling and confirming appointments with accuracy and care
• Meeting KPIs and deadlines in a fast-paced, team-driven environment
• Capturing and updating information across multiple systems
• Navigating industry-specific platforms and the Microsoft Office suite with confidence

About you:

• You've worked in a call centre or fast-paced admin role and know how to handle high-volume calls like a pro
• You're a clear, empathetic communicator who shines over the phone
• You're tech-savvy and confident using multiple platforms, especially Microsoft Office
• You're goal-driven and thrive on hitting KPIs while delivering great client experiences

Cultural & Community Support:

At Aspire4Life, we understand that transitioning into a corporate environment can be a big step. That's why we offer:

• A workplace that respects your cultural obligations and commitments and works with you to support you in the best way we can.
• Employee Support Networks, including Yarn'n Circle for our First Nations employees and Pride Network for our LGBTIQ+ employees.
• Support from First Nations Mentors.
• A recruitment process that supports applicants from diverse backgrounds - if you'd like to discuss your application before submitting, please contact our Talent Acquisition team on Talent@Aspire4life.com.au

About Us:

Aspire4Life acknowledges and pays respect to the Traditional Custodians of the land on which we work.

Aspire4Life is an inclusive employer and encourages applications from people of all backgrounds, including First Nations Peoples, people from Cultural and Linguistically Diverse backgrounds and people with disability. If you would like to discuss accessibility requirements, preferred communication methods and/or adjustments please contact Mel Berriman on 0438 409 907.

If you're ready to bring your enthusiasm and experience to a role that matters. Apply Now!

Please note: All successful applicants will be required to undertake a Nationally Coordinated Criminal History Check and provide evidence of your right to work in Australia.

Applications will be reviewed as received - so please do not delay in sending your interest through.