• Greet customers on arrival and assist with parking and directions.
• Ensure customers are comfortable using lounge facilities, including refreshments, Wi-Fi, and amenities.
• Welcome new car customers and introduce them to the service department.
• Book first inspections at vehicle delivery and explain warranty, service schedules, roadside assist, and Ford Service Price Promise.
• Respond to customer enquiries via phone, email, and online bookings.
• Follow up on parts arrivals, rebook no-show airbag appointments, and maintain accurate records.
• Support internal departments including Service Advisors, Parts, Sales, and Vehicle Delivery.

• Excellent verbal and written communication skills
• Strong interpersonal and conflict resolution abilities
• Good technical understanding of vehicles and service schedules (preferred)
• Proficient in DMS, CRM, email, and online booking systems
• Strong time management and task prioritisation
• Customer-first mindset with a professional and approachable manner

• Experience in customer service, hospitality, or call centres preferred
• Willingness to complete annual professional training
• Current Driver's License

• Be part of a supportive and dynamic team
• Work in a modern dealership environment
• Ongoing training and development opportunities
• Make a real impact on customer satisfaction and loyalty

At Aspire4Life, we're shaping communities with purpose and impact. That means empowering our people and community to be independent, connected and thriving. As a purpose driven team, our values represent how we operate, and the people we choose to represent our brand.

Looking for a flexible, casual role where you can make a real difference? Aspire4Life is on the hunt for Customer Service Liaisons to join our vibrant contact centre in Coolangatta!

This isn't just admin-it's being the backbone of our remote assessment team. You'll be their "back to base" support, helping everything run smoothly behind the scenes.

The Benefits:

• Non-for-profit Salary Packaging (up to the value of $15,899 per annum) Meal and Entertainment packaging (up to the value of $2,650 per annum)
• Private Health Insurance Discount (Medibank)
• An Employee Reward & Recognition Program, saving you up to $4,000 per annum across hundreds of retailers
• Employee Assistance Program (EAP)
• Training, development and subsidised qualification Programs
• Technology/equipment provided as required
• New Employee Referral Programs

The role:

• Handling a high volume of outbound calls to support client appointments (no selling involved!)
• Scheduling and confirming appointments with accuracy and care
• Meeting KPIs and deadlines in a fast-paced, team-driven environment
• Capturing and updating information across multiple systems
• Navigating industry-specific platforms and the Microsoft Office suite with confidence

About you:

• You've worked in a call centre or fast-paced admin role and know how to handle high-volume calls like a pro
• You're a clear, empathetic communicator who shines over the phone
• You're tech-savvy and confident using multiple platforms, especially Microsoft Office
• You're goal-driven and thrive on hitting KPIs while delivering great client experiences

Cultural & Community Support:

At Aspire4Life, we understand that transitioning into a corporate environment can be a big step. That's why we offer:

• A workplace that respects your cultural obligations and commitments and works with you to support you in the best way we can.
• Employee Support Networks, including Yarn'n Circle for our First Nations employees and Pride Network for our LGBTIQ+ employees.
• Support from First Nations Mentors.
• A recruitment process that supports applicants from diverse backgrounds - if you'd like to discuss your application before submitting, please contact our Talent Acquisition team on Talent@Aspire4life.com.au

About Us:

Aspire4Life acknowledges and pays respect to the Traditional Custodians of the land on which we work.

Aspire4Life is an inclusive employer and encourages applications from people of all backgrounds, including First Nations Peoples, people from Cultural and Linguistically Diverse backgrounds and people with disability. If you would like to discuss accessibility requirements, preferred communication methods and/or adjustments please contact Mel Berriman on 0438 409 907.

If you're ready to bring your enthusiasm and experience to a role that matters. Apply Now!

Please note: All successful applicants will be required to undertake a Nationally Coordinated Criminal History Check and provide evidence of your right to work in Australia.

Applications will be reviewed as received - so please do not delay in sending your interest through.

Company Description

At SIXT Australia, we're revolutionizing car rental. We believe it should be as exciting as a road trip – something to look forward to! We transform everyday mobility into memorable experiences with premium vehicles and service. It's in our DNA, blending Aussie spirit with German heritage – Das Ist Good. As part of the NRMA family, a trusted member-owned brand, we provide SIXT Star Service, ensuring every move is a memorable experience. 

Job Description

SIXT Australia is on the lookout for SIXT Sales Superstars!

Are you talented in customer service and sales? At SIXT, you can showcase your strengths. You'll ensure customer satisfaction, manage our fleet of vehicles, and take on various tasks at the branch. Enjoy our expansive range of employee benefits and maximise your earning potential with our generous incentive program.  Everything you need to know about our vehicles, you'll learn with us! 
 

Join us as a Casual Rental Sales Agent at Perth Airport. 

Double your base pay and more with uncapped sales bonuses!
 

YOUR ROLE

• You are the first point of contact for our customers, friendly, professional and passionate about sales and service. 
• You handle rental agreements and customer inquiries with an organized and service-oriented approach and always with a smile 
• Make every customer count, every time, by tailoring offers based on our wide variety of available products and fleet 
• Efficiently manage bookings and customer data via our tech platforms with accuracy and care for detail and security 
• Champion SIXT Australia’s values and approach to our premium service standards, compliance and operating protocols 

YOUR SKILLS

• Sales Expertise: You love sales and are passionate about providing premium standard of service  
• Communication & Teamwork: You lead every interaction with your team and customers with excellence, energy and engagement in mind. You proactively seek new opportunities to elevate you and your team’s performance.  
• Time management & Adaptability: You are adaptable and resilient in a dynamic, fast-paced environment. 
• Systems Proficiency & Attention to detail: You have strong computer literacy skills with a strong focus on detail, data and integrity. 

The successful candidate will be required to work a rotating roster between 6am and midnight, Monday to Sunday, including school holidays, weekends, and public holidays. Please note that for this role, you will need a current provisional or full driver's license.  

Experience in sales in retail, dealership, technology, insurance or real estate is preferable, however not essential. 

WHAT WE OFFER

• Hourly base rate from $29.70 per hour, plus casual and penalty shift loadings 
• Access to uncapped bonuses for top-tier sales and service performance 
• Progressive flexibility and well-being benefits to balance all of life's priorities  
• Complimentary myNRMA Rewards membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more  
• Employee referral program where you may be eligible for a referral bonus of up to $2,000  
• Potential to grow, progress or relocate your career and move around the NRMA Group or different locations with us. 
   

Please be advised the role will be referred to internally as Customer Experience Agent. 

We’re for inclusion, diversity, and representing the customers and communities we serve. That’s why we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team. 

 
Ready to rev up your career and be the driving force behind going the extra kilometers with our customers? We can't wait to see your application!  Apply now or visit our careers site to find out more. Join Team Orange today! 

Key responsibilities & duties include:

Outbound & Inbound Sales Calls

• Make outbound calls to prospective or existing customers to sell products.

• Handle inbound inquiries and convert leads into sales opportunities.

Lead Generation & Qualification

• Identify potential customers through databases, referrals, or follow-up leads.

• Qualify leads by understanding customer needs, interests, and purchase readiness

Product Knowledge & Presentation

• Develop a thorough understanding of the company’s products or services.

• Present features, benefits, and pricing clearly to customers over the phone.

Customer Relationship Management

• Build and maintain positive relationships with customers to encourage repeat business.

Sales Target Achievement

• Meet or exceed daily, weekly, and monthly sales targets.

• Work proactively to maximize sales opportunities and minimize missed leads.

Handling Objections & Closing Sales

• Address customer objections or concerns effectively.

• Negotiate and close sales deals confidently and professionally.

Follow-up & After-Sales Service

• Follow up with customers for feedback, renewals, or upselling opportunities.

• Ensure a smooth onboarding or delivery process post-sale.

Reporting & Documentation

• Prepare daily or weekly sales reports for management.

• Update and maintain databases with accurate sales information.

Compliance & Quality Assurance

• Adhere to company policies, scripts, and legal regulations (e.g., Do Not Call list, privacy laws).

• Maintain high standards of professionalism and ethical conduct.

Team Collaboration

• Work with marketing and customer service teams to improve lead quality and customer experience.

• Share insights from customer interactions to help refine sales strategies.

Skills & Experience required:

Communication Skills

• Verbal communication: Clear, confident, and persuasive speaking style.

• Listening skills: Ability to understand customer needs, pain points, and objections.

• Articulation: Speaking fluently and professionally over the phone.

• Tone control: Using the right tone to build trust and maintain interest.

Sales & Persuasion Skills

• Negotiation: Convincing customers while maintaining professionalism.

• Closing techniques: Ability to move prospects from interest to purchase.

• Product presentation: Explaining benefits and value propositions effectively.

• Upselling and cross-selling: Identifying opportunities to sell additional products.

Customer Service Skills

• Empathy: Understanding customer emotions and responding appropriately.

• Patience: Handling difficult or indecisive customers calmly.

• Problem-solving: Offering quick and practical solutions to customer concerns.

Organizational Skills

• Typing & data entry: Accurate note-taking during calls.

• Multitasking: Managing calls, updating records, and following up efficiently.

• Time management: Organizing calling schedules to maximize productivity.

Personal & Professional Qualities

• Resilience: Staying positive after rejection or failed sales attempts.

• Self-motivation: Maintaining enthusiasm and focus on daily targets.

• Goal orientation: Working steadily toward KPIs and quotas.

• Adaptability: Adjusting to different customer personalities and situations.

Additional (Desirable) Skills

• Basic computer literacy: Familiarity with MS Office or Google Workspace.

• Market awareness: Understanding competitors and industry trends.

• Team collaboration: Working smoothly with marketing or customer success teams.

• Language proficiency: Speaking multiple languages is a strong advantage.

 Why Join Us

• Work with a well-established and rapidly growing company.

• Supportive and friendly team environment.

• Convenient working hours (Mon–Fri, 9am–5pm).

• On-site parking available.

• Opportunity to develop your sales career in the food industry.

Essential Criteria

• Reliable, punctual, professional, and well presented.

• Experienced with customer contact & client management.

• Possess or willing to obtain necessary employment clearances.

• Excellent interpersonal & problem-solving skills.

• Strong literacy & computer literacy skills.

• Honest, accountable & able to work within a diverse team.

• Ability to multitask when & where required.

• Prepared to work a flexible rotating 7 day rostering arrangement.

Desirable Criteria

• Experience with customer relation management software.

• Demonstrate touch type competency.

• Experience working within a fast-paced environment.

• Experience working with Two Way Radio communication

• Familiar with social media & or digital marketing platform.

• Knowledge of the Riverland region, and more broadly South Australia.

EXPRESSX is a developing and diverse service organisation, providing a range of services including Security services, Passenger Transport, Delivery & Courier services, Commercial Cleaning, as well as Vehicle Rental & Hire services. This role provides flexible working arrangements and excellent earning potential. Successful applicant(s) must be prepared to work over a flexible 7 day rostering arrangement when and where required.

Yarra Bend Golf, Melbourne’s premier public golf facility, is expanding its team for the busy summer season. We’re seeking enthusiastic, reliable, and service-driven individuals to join us as Customer Service Representatives across our Pro Shop, Café, and Retail areas.

These are Christmas casual positions, with work available from November through to February. For the right candidates, there may be an opportunity to continue employment beyond the busy period.

Casual | Flexible Hours Including Weekends and Public Holidays

Are you passionate about customer service and enjoy working in a dynamic, fast-paced environment? Yarra Bend Golf is seeking friendly and motivated team members to help deliver outstanding experiences to our golfers and guests.

Key Responsibilities:

• Greet and assist members, guests, and visitors with professionalism and warmth

• Provide information about our golf course, services, and retail offerings

• Operate point-of-sale systems for bookings, retail sales, and café transactions

• Recommend and upsell golf and retail products

• Assist with café service, coffee preparation, and grab-and-go food offerings

• Maintain the cleanliness and presentation of the Pro Shop and Café areas

• Previous customer service experience (essential)

• Experience in café operations, barista work, or fast-paced food and beverage service (highly desirable)

• Energetic, professional attitude and willingness to go the extra mile, striving for a win-win outcome.

• Ability to multitask under pressure while maintaining a positive attitude

• Availability to work from November through February, including weekends and public holidays

• Work in a beautiful parkland setting just minutes from the city

• Be part of a passionate and supportive team environment

• Enjoy flexible working hours

• Opportunity for ongoing employment after the Christmas period

Please email your resume and a brief cover letter to Scott at sebbott@yarrabendgolf.com.
Applications will be reviewed as they are received.

🌍 Work with world-renowned products and services.

🕒 7-month contract with flexible hours.

💰 Competitive salary of $76,590 base, plus Super (FTE)!

About Us:

Welcome to The Perth Mint, where golden career opportunities await. 

The Perth Mint is an iconic Western Australian organisation operating on a truly global scale. Situated in East Perth for over 125 years, The Perth Mint is a premier tourist destination, an award-winning exporter, and a key supplier of precious metals to markets throughout the world. 

There’s no organisation quite like it, with a variety of roles available, from engineers and chemists to artists and technicians. 

Foster your fascination and pride in our work. Get inspired every day by the world-class precious metal products we work together to refine, design, produce and then distribute all over the globe. Connect to the rich history of our industry in a workplace firmly rooted in the present — as leaders in sustainability and inclusion.

At The Perth Mint, you’ll be supported in a diverse team where differences are celebrated and your well-being matters — striking the right work-life balance with compassionate team benefits. And if your career goals change, you’ll be empowered to change roles with training and internal mobility.

We value inclusion and welcome applicants from all backgrounds, including First Nations people, people with disability, LGBTQI+ communities, culturally diverse groups, youth, and seniors. If you need accommodations, please contact recruitment@perthmint.com.

The Opportunity:

We’re looking for someone who’s thoughtful, reliable, and genuinely enjoys helping others. This is a full-time, 7-month parental leave cover based in our East Perth office, and it’s a chance to be part of a team that makes a real difference in people’s day to day experience with us.

You’ll be joining our Retail Customer Service Team, where your role is all about making things smooth, simple, and supportive for our customers. Whether it’s answering a question, processing an order, or following up to make sure everything’s arrived as expected - you’ll be the steady hand behind the scenes.

You’ll be the person people remember for being kind, clear, and capable. We’re looking for someone who cares - about the details, about the people, and about doing things properly. If you’re someone who finds satisfaction in getting things right, and being part of a team that values trust and connection, we’d love to hear from you.

About You:

You’re someone who’s calm, curious, and great with people. You’ve worked in customer service before, so you know how to listen well, communicate clearly, and keep things organised even when it’s busy.

You’re confident using email and phone, and you’re comfortable with the tech that keeps everything ticking. You’ve got a good eye for detail, a proactive mindset, and a natural way of making others feel supported.

You’re also a team player - open to feedback, happy to help, and always looking for ways to improve. And, most importantly, you care. About the work, about the people, and about showing up with integrity.

If that sounds like you, and you’re ready for a meaningful 7-month chapter with us - we’d love to welcome you.

Our Benefits:

• Competitive salaries and employee discounts
• Flexible work options available
• Opportunity to work for an endorsed WORK180 employer
• Training and development opportunities
• Opportunities to be part of our wide and active range of Employee Resourcing Groups: Reconciliation, Gender, Culturally and Linguistically Diverse (CALD), Disability, Mental Health and Neurodiversity, and Perth Mint with Pride
• Charity and volunteer initiatives
• Health and wellness programs, including an Employee Assistance Program, ongoing wellbeing initiatives, and workplace community building spaces
• Our full list of benefits and why we are recognised as an Endorsed Employer for Women by WORK180 can be seen on the WORK180 website

It’s easy to dismiss the perfect opportunity if you don’t see yourself as the perfect fit. If this role feels right, no matter your background or personal circumstances – please submit your application.

Applications close on 30 October 2025. The Perth Mint reserves the right to close applications prior to this date.

Candidates must have the right to work in Australia and pass our national security check.

Build your Career with an Industry Leader

Multi-Color Corporation manufactures labels for some of the biggest FMCG brand names found on supermarket shelves, bars, restaurants, and hotels globally.  We also produce premium-quality labels for high-profile brands in the pharmaceutical, durables and home & personal care sectors. Given the fact our labels are applied to wine, spirits, beverage & soft drinks bottles, food packaging, bathroom products, medicine containers, white goods, and automotive products, it is likely that you will put your hands on our labels on a daily basis.  It is our labels that identify, promote, and help sell our customer’s products!  With 109 manufacturing sites, and 12,000+ employees, we are the Global #1 for prime labels.

About the role

We’re on the lookout for a passionate Customer Service Representative to join our dynamic team at MCC’s Brisbane’s plant. 

In this exciting and fast-paced role, you’ll be the key link between our Sales Representatives and the shipment of goods—ensuring a seamless customer journey from start to finish. You’ll build deep product and customer knowledge, deliver outstanding service, and help drive our commitment to excellence.

This is a fantastic opportunity for someone with a strong customer-centric mindset who’s ready to grow their career and be part of a global organisation that values innovation, teamwork, and continuous improvement.

Duties include:

• Responding to customer inquiries, process orders accurately, and provide timely updates on order status.
• Supporting our Account Managers by preparing quotes, managing documentation, and coordinating with internal teams to meet customer needs.
• Maintain accurate records, update customer information, and ensure all documentation is processed efficiently.
• Address customer concerns, troubleshoot issues, and work with internal departments to find effective solutions.
• Work closely with the Customer Services team to improve processes, share insights, and contribute to a positive work environment.

About you

• Ideally you will have experience in customer service. (Manufacturing, print and packaging industry experience would be desirable)
• Strong administrative skills
• Can demonstrate an impeccable phone manner and ability to establish & maintain positive relationships with strong written and verbal communication skills.
• Detail oriented and process driven.
• Ability to work under pressure and multitask
• Demonstrates a high level of initiative and self-motivation

The benefits

• Competitive remuneration
• Free onsite parking
• Local & global career opportunities
• Employee Assistance Program (EAP), a free confidential support service
• Employee referral program, our employees are rewarded for helping us find great talent!
• Regular social events encouraging a fun & friendly environment.
• Supportive & inclusive environment
• Part of an organisation that strongly believes in sustainability goals to make a difference to our planet.

Apply now

Are you Interested or know someone who could be? Let them know! If you don’t quite meet all of the criteria, but feel you can make a difference at MCC, we encourage you to submit your application. If your CV includes qualifications, work history, skills, experience, no need to also provide a cover letter. Position open to candidates with Australian-working rights (without restrictions) only.

Diversity & Inclusion

At MCC, we believe what makes us unique, makes us better. We embrace & care deeply about creating a workplace where our people feel valued & empowered. We are committed to providing an environment in which everyone is included, treated fairly & with respect. We consider our people our best asset & understand the importance of bringing different perspectives. We are committed to providing equal opportunity regardless of gender identity/expression or ethnicity, disability, sexual orientation, or life stage. We encourage & welcome all genders, people of disability, first nations people, LGBTQI+ community, refugees & people from culturally & linguistic diverse backgrounds to apply.

MCC does not accept unsolicited resumes or referrals from recruitment agencies. Any resumes or candidate profiles submitted without a prior signed agreement will be considered the property of MCC, and we will not be liable for any fees related to such submissions.

Teacher Engagement Registration Officer - Fixed Term 12 months

Salary range $74,799 - $82,811 plus statutory superannuation

Do you thrive on providing excellent customer service? Do you enjoy working within a collaborative environment where no day is the same?

If you fit this profile, then you could join the dynamic Teacher Engagement and Registration Branch at VIT with an exciting and challenging mandate to enable quality teaching and provide for the safety and wellbeing of children and young people.

About the role

The Teacher Engagement and Registration Officer role offers an outstanding career opportunity for a professional who is passionate about using their expertise to support VIT in its regulation of Victorian teachers.

Be part of a forward-thinking, risk-based regulator where ideas and opinions are valued.

The Teacher Engagement and Registration Branch is responsible for inbound stakeholder engagement, primarily through a contact centre (phone and email). The Branch is also responsible for the assessment of applications for teacher and early childhood teacher registration in Victoria.

Reporting to a Team Leader, the role handles telephone and email enquiries from applicants, teachers, principals, early childhood managers, employers and members of the public. The role will also require the assessment of teacher registration applications, in line with legislative and policy requirements.

Contact centre work may be undertaken under a scheduled roster model.

Key accountabilities include: 

• explaining concepts and policy positions to teachers, principals, early childhood leaders, employers and other stakeholders in relation to queries regarding teacher registration and related applications
• identifying and proposing workable solutions to problems
• initiating improvements to process delivery in the Branch
• effectively utilising existing systems to capture and record registration activities, and contribute to the development of VIT business systems.

About you

As an experienced customer service, contact centre and / or application assessment professional, you will have experience in dealing effectively with a wide range of stakeholders, and ideally a passion for child safety and experience working within the education sector.

You will have strong communication skills combined with a highly organised approach and a proven track record in delivering superior customer service via phones and email. In addition to this, as the successful candidate, you will have:

• demonstrated problem solving skills, underpinned by sound analytical capability
• demonstrated ability to establish and maintain productive working relationships
• able to demonstrate flexibility, resilience and a strong attention to detail
• experience in a high-volume customer service environment would be highly regarded
• experience in a registration, license or membership processing environment requiring the application of legislation and/or policy is desirable.

How to apply

Please submit your resume and cover letter (no more than two pages) addressing the key selection criteria outlined in the attached position description.

To discuss this role further, please contact Peter Meares, Assistant Manager, Teacher Engagement and Registration Branch on 03 8601 6172 or by email at peter.meares@vit.vic.edu.au

Recruitment and selection process

Our recruitment and selection process is based on the public sector employment principles and will include the following overarching principles:

• our decisions will be based on merit - we will assess each applicant's skills, knowledge, attributes and qualifications objectively against the key selection criteria
• we will be fair, reasonable and equitable - we will provide equal employment opportunities
• we will be objective
• we will comply with our privacy obligations during the recruitment and selection process.

During the recruitment and selection process, shortlisted applicants may be asked to submit to various assessment tools and pre-employment screenings. This may include consent to conduct a nationally coordinated criminal history check.

Applications close: 11.59pm Sunday 26 October 2025