About the role:

As Food Services Assistant you'll be part of an experienced, engaged and dedicated team helping to create a welcoming, professional and supportive care experience for the residents of St Vincent's Care Services Carseldine.

Things that work for you:

• Competitive salary packaging options up to $15,990, Novated leasing, plus an optional Meals and Entertainment card up to $2,650 per annum
• Opportunity to work for the nation's largest Catholic not-for-profit health and aged care provider, with a rapidly growing and progressive vision
• Friendly team environment with a great community care spirit
• Ability to visibly see your impact on the business and its service
• No cost uniforms and training
• Free annual flu vaccination
• Employee Assistance Program for staff and their families
• Access to the Fitness Passport (FP)

Things that work for us:

• Experience in an aged care facility or hospital environment providing services that support high quality food services outcomes for residents, customers and staff of the home
• High level of customer service skills
• Strong attention to detail and excellent communication skills
• Previous experience in a similar role
• An ability to provide a catering and kitchen service that is consistent with the mission and philosophy of our organisation
• An ability to work within a multidisciplinary team
• Understanding of Aged Care and resident rights and responsibilities
• Nationally Coordinated Criminal History Check (NCCHC)
• NDIS Worker Screening Check may be a requirement of this role.

Reconciliation Action Plan

St Vincent's Health Australia embraces Aboriginal and Torres Strait Islander people's unique perspectives, knowledge, and cultural. We strive to achieve better physical, mental, and spiritual health outcomes through continued connection with Aboriginal and Torres Strait Islander communities. We understand the need to effectively engage with Aboriginal and Torres Strait Islander communities to influence decision making at all levels and to create opportunity through sustainable and culturally safe employment.

As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit http://www.svha.org.au/about-us/reconciliation

No agencies please.

Position Summary:

This role will be responsible for ensuring smooth delivery of sales, customer service, internal processes and driving business efficiency across both travel business call centres. 

In addition, the role involves working with our internal teams closely to drive strong synergies on business improvements and to play a role in the travel leadership team on strategic planning as well as day-to-day management of back-office functions.

As a member of the leadership team you will have input into the future direction of the broader business.

Key Responsibilities:

Operational Oversight

• Manage daily operations of the call centre teams across travel bookings and customer support

• Ensure compliance with travel regulations and company policies

Supplier Relationships

• Maintain strong relationships with suppliers to ensure fast resolution of customer service issues 

Team Leadership

• Supervise travel consultants and administrative staff to maximise sales and administration outcomes

• Provide training, performance reviews and support for professional development

Process Improvement

• Analyze workflows and implement systems to improve efficiency and reduce costs

• Oversee adoption of any new travel management software and automation tools

Financial Management

• Monitor budgets, forecasts and profitability of products sold

• Ensure back of office reconciliations are up to date and in order

• Monitor supplier payments, client refunds and other banking requirements are in order in the back-office system.

Customer Experience

• Resolve escalated client issues and ensure high satisfaction levels

• Develop service standards and feedback mechanisms to enhance client retention

Reporting & Analytics

• Generate operational reports and performance metrics for senior leadership

• Use data to inform strategic decisions and identify growth opportunities

Capabilities, Knowledge, Experience:

Entrepreneurship

• Demonstrate an entrepreneurial mindset and great leadership skills that bring peers on the journey. 

• Be prepared and keen to work “in” the business actively showing the team direction and delivery. 

Deep travel sector understanding

• You will understand the travel sector and its commercial alignments deeply and guide the growth of both businesses.  

Business Acumen

• Strong financial acumen at retail agency level and confident reporting abilities

• Excellent technical and practical skills within a Travel industry context with the ability to consistently deliver quality, accurate and timely work. 

• Competent in the use of relevant software such as MS Office Suite and other job specific software (Traveltek knowledge valued).

• Understanding of how to measure performance in detail and analyse

Customer Focus

• Actively managing customer satisfaction indices. 

• Ensuring long term and consistent client relationship management practices

Strong Communication skills

• Can structure developmental and motivational communications

• Ability to structure a 'win win' environment

• Well-rounded written and verbal communication skills

Results Driven

• Solution orientation - can identify the issues and moves self and others to solutions. 

• Frames the solutions in terms of an outcome and a set of results/improvements or impacts on the business

Teamwork

• Contributing in a supporting manner to achieve common goals and leadership of the team. 

• Collaborating with others to stimulate ideas, generate approaches, construct answers and improve the overall performance

Personal Integrity

• Conduct business in a direct, forthright manner; an ability to deal constructively, honestly and fairly on the tough issues. An ability to engender loyalty and earn professional respect by own words and actions

Focus on Quality

• Ensure the call centre teams are managed to delivery on strategy and in compliance with policies and procedures using consistent processes and procedures and reporting systems

• Ensure all personnel are suitably trained to access and use relevant systems and tools

• Work with stakeholders to continually improve our practices to support our strategic and customer deliverables

HSE Capability:

• Demonstrate a visible and active commitment to:

• personal well-being;

• healthy and safe workplaces and activities

Education and Experience:

• Leader with extensive experience in Travel consulting and Travel sales

• Proven experience in the travel sector 

• Demonstrable competency in operations management in a travel business

• Solid knowledge of performance reporting and financial/budgeting processes

• Tertiary Degree in Business Administration, Hospitality, Tourism Management or related discipline.

• Operations management experience in a travel business context including proficiency in travel booking platforms (Traveltek and Tramada experience desirable) and CRM systems (Sabre experience preferred).

Be part of something extraordinary. Molly Malones Tavern has recently completed a full-venue transformation—blending its rich heritage with a traditional modern fit out. Now we’re looking for a visionary General Manager to lead its next chapter.

As part of the Thomas Hotels group, you’ll take the reins of a venue that offers something for everyone: a premium sports hub, curated food and beverage experiences, dynamic function spaces, and a unique offering in food. This is your chance to make a thriving entertainment led venue your own

We’re a proudly family-owned hospitality group with 21 venues across Sydney and regional NSW. Known for our strong community ties, world-class basics, and commitment to great people—we offer our leaders autonomy, support, and the chance to grow in a flat, connected organisation.

Molly Malones is a key venue located just across the road from Central Station and the light rail. It is a modernised hospitality site that benefits from high foot traffic and significant event uplift on big game days at the stadiums:

·         Multi level operation with two bars

·        Sports bar viewing on all key events

·         A fully renovated bistro with contemporary appeal

·         Function and events spaces for all occasions

·         Gaming facilities

You’ll curate the customer experience across all touchpoints, lead a high-performing team, and bring ideas to life that reflect the heart of your community.

You’ll have ownership over:

·         Weekly entertainment and ‘what’s on’ programming

·         Food and beverage direction (with support of Executive Chef & beverage partners)

·         Local sponsorships and community engagement

·         Functions, sport viewing experiences, and later-trade strategy

·         Team development and culture-building

·         Brings at least 2 years of pub management experience

·         Thrives in multi-format environments with multiple revenue streams

·         Leads with energy, creativity, and a customer-first mindset

·         Has a deep understanding of gaming, F&B, and high-volume trade

·         Is proactive with compliance, licensing and team wellbeing

·         Loves being on the floor, building relationships and mentoring talent

·         A refined, high-potential venue you can truly shape

·         Access to twice-yearly industry trips and leadership offsites

·         A direct line to a respected, experienced Ops & Exec team

·         Opportunities to progress within a growing group of 21 venues

·         Social perks, event access, and an engaged peer network of GMs

If you’re ready to step into a role where your ideas are backed, your team is yours to shape, and the venue is a canvas—apply now.

Send us your resume and a short cover letter telling us what makes you the right fit for Molly Malones.

RSA, RCG and Advanced Licensee Certification are essential.
Please note: Only shortlisted candidates will be contacted.

Position: Restaurant Manager - Floor Operations
Employment Type: Full-Time, Permanent Ongoing
Salary: $80,000 - $90,000 per annum + performance incentives
Location: Castlemaine, Victoria
Work Arrangement: On-site (hospitality venue-based role)
Roster: Evening and weekend shifts required, including public holidays
Reports To: Venue Manager
Direct Reports: Front-of-house service team (servers, hosts, food runners), Bar Manager
Start Date: Immediate/Negotiable

How to Apply:
Interested candidates should email their application to: info@loveshackbrewingco.beer. Please include a Current resume and a Brief cover letter outlining your relevant experience 

Love Shack Brewery is a thriving hospitality business in Castlemaine, combining award-winning craft brewing with exceptional dining and pub experiences. With approximately 50 employees across our brewery, pub, and kitchen, we've become a cornerstone of the local community while building a reputation that extends well beyond our regional base.

We focus on what matters: quality craft beer, honest hospitality, and creating a welcoming space for everyone. Whether you're a local regular or visiting from out of town, you'll find the same commitment to best-in-class standards and the relaxed atmosphere that defines Love Shack.

We are seeking an energetic and experienced Restaurant Manager to oversee the day-to-day service operations across our pub, bistro, and dining areas. This hands-on leadership role ensures seamless service delivery, exceptional customer experiences, and effective coordination between front-of-house and back-of-house teams during service periods. The successful candidate will be a visible leader on the floor, supporting staff while maintaining the highest standards of hospitality and helping to further educate our staff through training programs. 

Key Responsibilities;

• Supervise and coordinate service across all dining areas during operating hours

• Ensure smooth service flow between kitchen, bar, and front-of-house teams

• Monitor table turnover, seating arrangements, and reservation management

• Oversee opening and closing procedures for all service areas

• Handle service challenges and resolve operational issues in real-time

• Maintain consistent service standards across pub, bistro, and fine dining sections

• Lead and motivate front-of-house staff including servers, hosts, and food runners

• Provide on-the-spot coaching and support during busy service periods

• Coordinate staff breaks, section assignments, and shift changes

• Conduct pre-service briefings on menu changes, specials, and operational updates for all areas of the venue

• Support staff training and development through mentoring and feedback

• Manage staff performance issues and escalate concerns to senior management when needed

• Manage 6 weekly staff check ins ensuring staff engagement and two way communication is upheld

• Greet and interact with customers to ensure exceptional dining experiences

• Handle customer complaints, special requests, and dietary requirements

• Oversee reservation management and walk-in seating optimization

• Ensure timely and accurate service delivery across all dining areas

• Monitor customer satisfaction and address issues proactively

• Build relationships with regular customers 

Quality Control & Standards

• Maintain food presentation and service quality standards

• Ensure compliance with food safety and hygiene regulations during service

• Monitor cleanliness and presentation of dining areas throughout service

• Coordinate with kitchen on timing, special dietary requirements, and menu items

• Oversee proper handling of food allergies and dietary restrictions

• Ensure adherence to portion control and presentation guidelines

• Coordinate between front-of-house and kitchen teams for optimal service flow

• Manage reservations and reservation software, table assignments, and waitlist during peak periods

• Oversee inventory of service items including cutlery, glassware, and linens

• Support event service including private functions and special dining experiences

• Assist with staff scheduling and coverage during absences

• Monitor and report on service metrics and performance indicators

• Complete daily service reports including covers, issues, and feedback

• Track and report customer feedback and service improvement opportunities

• Maintain accurate records of staff performance and incidents

• Support inventory management for front-of-house supplies

• Assist with staff scheduling and payroll reporting

• Communicate daily operations summary to management team

• 3+ years of floor management or senior service experience in restaurants, pubs, or hospitality venues

• RSA certification and experience with liquor service

• Proven ability to lead teams during high-pressure service periods

• Strong knowledge of food and beverage service standards and procedures

• Experience with reservation systems and POS technology

• Excellent communication and interpersonal skills

• Ability to remain calm and solution-focused during busy periods

• Physical fitness for extended periods of standing, walking, and lifting

• Experience in craft brewery, gastropub, or elevated casual dining environments

• Knowledge of wine and beer service techniques

• Supervisory or team leader training

• Experience with event service and private dining coordination

• Customer service training or hospitality management qualification

• Food safety certification and knowledge of hospitality regulations

• Wine knowledge and WSET certification

Success will be measured by:

• Customer satisfaction scores and feedback ratings

• Service efficiency metrics including table turnover and wait times

• Team performance and staff retention within supervised areas

• Compliance with food safety and service standards

• Effective coordination between front and back-of-house operations

• Revenue per table and average spend optimization

• Successful handling of service challenges and customer issues

This position reports to the Venue Manager and works closely with:

• Bar Manager on beverage service coordination

• The Head Chef or Kitchen manager on duty on food service timing and quality

• Front-of-house staff across all service areas

• Operations Manager on compliance and procedural matters

Love Shack Brewery offers growth opportunities including:

• Training in advanced hospitality management techniques

• Cross-training in different operational areas

• Leadership development programs

• Potential advancement to senior management roles as the business expands

• Participation in industry training and professional development

This role requires:

• Evening and weekend availability including public holidays

• Split shifts during peak dining periods

• Flexibility to cover different service areas as needed

• Physical demands including standing, walking, and lifting throughout shifts

• Fast-paced, high-energy work environment with seasonal variations

• Ability to work collaboratively in a team-oriented setting

Competitive salary Package -$80-90K 

• Performance-based incentives tied to service quality and team performance

• Additional well being days included in your contract

• Staff meals and beverage discounts

• Professional development opportunities

• Opportunity to be part of a growing, innovative hospitality business

As Restaurant Manager, you'll be at the heart of our customer experience, leading a passionate team in delivering exceptional hospitality. You'll work in a dynamic environment that values quality, innovation, and community connection, with opportunities to grow your skills and advance your career in a thriving business.

This role is perfect for a hospitality professional who thrives in hands-on leadership positions and is passionate about creating memorable dining experiences.

Are you an experienced hospitality professional with a flair for events, reservations, and creating unforgettable guest experiences? This is your chance to step into a leadership role at one of Perth's most vibrant and versatile venues.

We're seeking a talented and motivated Events & Reservations Manager to lead our front-of-house events and reservations team. This is an exciting, hands-on position that oversees everything from weddings and corporate functions to restaurant reservations and guest communications.

Key Responsibilities

• Oversee and coordinate all events, including weddings, social functions, and corporate events

• Manage restaurant bookings and reservations, ensuring a seamless guest experience

• Drive event sales, meet budgets, and achieve KPI targets

• Negotiate with suppliers and vendors to deliver high-quality experiences

• Oversee final event details and on-the-day execution

• Lead, train, and support a small and dedicated team

• Maintain accurate booking systems and ensure clear communication with the kitchen and operations teams

• Respond to online feedback professionally and proactively

• Proven experience in hospitality or events management (weddings, functions, and restaurant operations)

• Demonstrated ability to manage budgets, drive sales, and deliver results

• Strong leadership and organisational skills with the ability to work under pressure

• Confident with Microsoft Office and event management software

• Excellent interpersonal and communication skills

• Immaculate personal presentation and attention to detail

• Flexible to work weekends and evenings as required

• Full Australian working rights

• Work with a passionate, professional, and fun-loving team

• A workplace that values work-life balance

• Opportunities to grow and develop within the business

• A stunning location and vibrant atmosphere

📩 If you're ready to take the next step in your hospitality career, we'd love to hear from you.

To apply online, please click on the apply button.

Alternatively, for a confidential chat please contact:

Richard Easton on 0424 603 607 or wahospitalityteam@frontlinerecruitmentgroup.com

Seeking a job change or just looking around?
Why not give us a call or register online and upload your resume to see how we can help you find your dream job!
www.frontlinerecruitmentgroup.com/candidates/submit-resume

Did you know?
Frontline Hospitality has offices across Australia and not all of our roles are advertised on job boards. Head to our website to view all of our available positions.

www.frontlinerecruitmentgroup.com/frontline-hospitality-western-australia

Frontline Hospitality Recruitment
44 Kings Park Road
West Perth
WA 6005

Tel: 0862 634 433

Email: wa@frontlinehospitality.com.au

Facebook: www.facebook.com/FrontlineHospitalityWA

Instagram: www.instagram.com/wafrontlinehospitality

Are you looking for a dynamic workplace where you can showcase your skills over a range of multiple culinary styles? The Fancy Hank's Group is seeking Chefs -CDP /Commis chef to lead the charge in delivering exceptional food across our three venues. Our kitchen has just gone through major renovations to create a kitchen the top chefs dream of!

Our venues include Fancy Hank's, a long-standing BBQ institution, Good Heavens, a bustling rooftop cocktail bar and Springrock, a modern pub serving counter-meals. Join our team as we take on the new and exciting challenge of cooking for three venues; barbecue, elegant canapes and modern pub classics.

The person we're looking for has

• Passion for both cooking and learning

• Minimum 3 years experience for CDP ,Minimum 1year experience for Commis chef in a fast-paced kitchen environment and working with medium to large teams

• Certificate III or IV in Commercial Cookery

• Candidates may apply for either CDP or Commis positions

• Preference for American BBQ or wood-fired cooking experience.

• A great work ethic

• The ability to work within a tight-knit team

• Excellent communication skills

• A documented history of stable employment

• Must provide employment references to demonstrate employment history

• The ability to work in Australia
  

Fancy Hank's Group offers

• 4- DAY WORK WEEK, full-time (part -time role available as well ) work week, we love work-life balance

• A safe and secure workplace environment

• A focus on fostering a good workplace culture

• A strong management team to lead the business forward

• Access to training, development and career progression

• A highly competitive salary

• Employee discount

• Employee mentoring program

• Free food

​The role includes the following duties

• Menu Development and Production

• Quality and Service

• Staff Supervision

• Productivity and Morale

• Hygiene, Sanitation and Safety

• Financial management and control

• Purchasing and Supply​

About the Role

SSP Australia is seeking passionate Food & Beverage Supervisors to join our team at Luke’s Bistro & Bar, Sydney Airport T3. With AM and PM shifts available. As a hands-on leader, you’ll support and motivate a diverse team to deliver exceptional service and ensure smooth daily operations in a fast-paced, dynamic environment.

Join a supportive and inclusive culture where teamwork and growth are valued across our global network.

What skills and experience are we looking for?

• 2–3 years' experience in a Shift Supervisor or Team Leader role within food & beverage or quick-service environments.

• Proven ability to lead and support a team of 5-10 employees.

• Strong leadership and problem-solving skills with a lead-by-example attitude.

• Solid understanding of food safety standards and procedures.

• Flexible availability to work across AM and PM shifts.

• Confident multi-tasker with a can-do attitude who thrives in a fast-paced environment serving 100+ customers per hour.

• Team player who can also work independently and proactively.

If this sounds like you,apply today as we expect a high number of applications. 

The Benefits

• Staff meals and great discounts across our SSP food & beverage brands.

• Discounted staff parking available onsite.

• Ongoing training and development opportunities.

• A collaborative and supportive team culture.

• Opportunities to grow within a leading global hospitality company.

• Access to our Employee Assistance Program (EAP).

About Us

Our purpose is to be the best part of the journey, and this is underpinned by our aim to bring leading brands and innovative concepts to our clients and customers around the world, with an emphasis on great value, taste, quality and service – using digital technology to boost efficiency. 

Our people are at the heart of our business and our values are integral to our business, underpinning everything we do. 

• We are one team … working together and sharing our best ideas to fulfil our global potential. 

• We are results focused… delivering great food and service for our customers and outstanding results for our clients, shareholders and colleagues 

• We all make a difference… respecting each other, acting responsibly and being accountable for the contributions that we make. 

• We are bold …seizing opportunities, innovating and quickly adapting every day. 

• We celebrate success… recognising and valuing everyone’s achievements.

We are looking for talented and passionate individuals to join SSP to start their best part of their journey. 

To find out more, please visit: www.foodtravelexperts.com

How to apply: If you are looking for an opportunity to be part of an established global organisation that is experiencing exciting growth and development, please click apply!

Important Note: All successful applicants will be required to obtain an Aviation Security Identification Card (ASIC) which requires a background and criminal history check from the country of origin. All employment offers are conditional on being able to hold and maintain an ASIC.

• Monitor work areas to keep them clean, organized, and properly staffed.
• Make sure all staff follow safety policies, company standards, and airport rules.
• Ensure the team works safely and professionally, and report any accidents or misconduct to the Manager.
• Inspect equipment daily and keep required records.
• Collect trolleys when needed, either by hand or with equipment.
• Report hazards, incidents, or near-misses promptly.
• Suggest improvements to schedules, systems, or procedures.
• Help find staff to cover unfilled shifts when required.
• Carry the company phone and respond quickly and politely to customer needs.

• MUST have full working rights in Australia (no restrictions) 
• A confident communicator and relationship builder
• A proactive problem-solver with great attention to detail
• Experience in operations, logistics or customer service environments
• Proven ability to lead and coach staff across shifts
• Strong commitment to safety and service excellence

Are you an experienced and passionate chef ready to step into a dynamic, fast-paced hotel environment? We're looking for a talented Sous Chef to join the culinary team at a well-known international hotel in the heart of Perth.

As Sous Chef, you'll work closely with the Head Chef to deliver exceptional food experiences across a variety of outlets. This role requires a versatile professional who can confidently manage à la carte service, banquets, and in-room dining.

You'll rotate every two weeks across breakfast, lunch, and dinner service, ensuring variety, balance, and plenty of opportunities to showcase your skills.

• Lead and support the kitchen team in delivering high-quality à la carte, banquet, and room service menus

• Maintain consistency, presentation, and quality across all services

• Oversee daily kitchen operations in a high-pressure, fast-paced environment

• Support with menu planning, ordering, and stock control

• Ensure food safety, hygiene, and OH&S standards are met

• Step up to cover the Head Chef when required

• Proven experience as a Sous Chef or strong Senior Chef de Partie ready to step up

• Confident across à la carte, banquet, and in-room dining service

• Able to thrive in a high-pressure, busy kitchen

• Strong leadership, time management, and communication skills

• Flexible to work rotating shifts, including breakfast, lunch, and dinner

• Full Australian working rights required - no sponsorship opportunities available

• Passionate about quality and guest experience

• Work with a respected international hotel brand

• Opportunity to grow your career in a supportive team

• A dynamic, fast-paced kitchen environment that values skill and dedication

• Competitive salary and great employee benefits

🍳 Ready to bring your culinary skills to the next level? Apply today and join a hotel team where your talent truly shines.

To apply online, please click on the apply button.

Alternatively, for a confidential chat please contact:

Richard Easton on 0424 603 607 or wahospitalityteam@frontlinerecruitmentgroup.com

Seeking a job change or just looking around?
Why not give us a call or register online and upload your resume to see how we can help you find your dream job!
www.frontlinerecruitmentgroup.com/candidates/submit-resume

Did you know?
Frontline Hospitality has offices across Australia and not all of our roles are advertised on job boards. Head to our website to view all of our available positions.

www.frontlinerecruitmentgroup.com/frontline-hospitality-western-australia

Frontline Hospitality Recruitment
44 Kings Park Road
West Perth
WA 6005

Tel: 0862 634 433

Email: wa@frontlinehospitality.com.au

Facebook: www.facebook.com/FrontlineHospitalityWA

Instagram: www.instagram.com/wafrontlinehospitality