Overview of the Role

The Partnership and Product Manager - Travel plays a pivotal role in shaping both Travel at 60 & Travel Central’s product offerings and strategic alliances. 

This position is responsible for developing compelling travel products, cultivating partnerships with suppliers and affiliates and driving innovation to enhance customer experience and revenue growth. 

As a member of the leadership team you will have input into the future direction of the broader business.

Key Responsibilities:

The role will include but not be limited to:

• Overseeing the team that negotiates and contracts rates, special offers, allocations, release periods, overrides and  terms and conditions. 

• Management of travel industry supplier relationships

• Regular market comparison to compare with competitor product.

• Focus on sales performance, analysing weekly product/sales reports to identify market trends and revenue growth opportunities.

• Maintain an awareness of new travel trends, styles and destinations.

• Collaborate with all relevant internal teams, including Marketing, content and technology to maximise outcomes for the business.

• Management of the Product & Contracting Manager & Product Coordinator role/s in order to ensure the team is managed and delivering on key kpis.

Key Attributes:

Partnership Management

• Identify, negotiate and manage strategic partnerships with tourism industry and destination management companies

• Identify, negotiate and manage strategic partnerships with aligned partners such as retirement village companies and relevant community service clubs.

• Build and maintain strong relationships with external partners to ensure mutual growth and collaboration

• Evaluate partner performance and ensure alignment with brand standards and customer expectations

• Explore new partnership opportunities to expand market reach and product diversity

Commercial and Financial oversight - Results Driven 

• Set pricing strategies and manage product margins

• Analyze sales data and partner contributions to inform decision-making

• Support budgeting and forecasting for product and partnership initiatives

Teamwork 

• Contribute in a supporting manner to achieve common goals of the team 

• Collaborate with others to stimulate ideas, generate approaches, construct answers and improve the overall performance. 

Ownership 

• Exhibits consistent behaviours that inspires own contribution and the contribution of others. 

• Seen as a person of passion, acting with drive and determination. 

• Self-motivating and motivating. 

Personal Integrity & Respect 

• Be an open communicator with an ability to listen and understand others and work together in a high performing and passionate team environment 

Focus on Quality 

• Work with stakeholders to ensure all work is in compliance with policies and procedures using consistent approaches, work methodologies and reporting systems. 

• Work with stakeholders to continually improve our practices to support our customer deliverables 

• Ensure continuous improvement initiatives and lessons learnt are commonly shared amongst the relevant stakeholders 

HSE Capability: 

• Demonstrate a visible and active commitment to: 

  • ​personal well-being; 

  • ​healthy and safe workplaces and activities 

Education and Experience:

• Proven ability to manage multiple projects and stakeholders

• Analytical mindset with experience in pricing, performance tracking and market analysis

• Excellent written and verbal communication skills

• Excellent product knowledge including fares and ticketing systems

• Proficiency with MS office applications

• Minimum 5 years’ experience in contracting product within the Australian tourism industry landscape

• Track record in business development and proven customer service 

• Well-developed organisational, administrative and financial skills

• Desirable - Proficient in the use of Sabre (GDS) & TravelTek

• Creative and innovative in relation to travel trends

• Demonstrated ability to collaborate and partner with others