• Scheduling medical appointments
• Quality checking medical results
• Adhering to KPIs including client wait times and reporting requirements
• Logging all calls and monitoring phone queues
• Data inputting
• General administration duties

• The ability to manage a diverse client base via phone and email
• Well-developed communication skills with an excellent phone manner
• A professional work ethic, willing to work independently as well as part of team
• Proficiency in Microsoft Office applications including Outlook and Excel
• Highly organised with the ability to prioritise and multi-task
• Willingness and flexibility to undertake additional tasks as required

• Ongoing training and development
• Stable, reputable national healthcare provider (part of the global Sonic Healthcare)
• Paid parental leave
• Numerous discounts including travel, gym membership and health insurance options
• Novated Leasing
• Discounted fees for various medical services e.g. pathology, radiology and travel health
• Employee Assistance Program
• Focus on corporate social responsibility e.g. fundraising, supporting community events

Do you have experience making outbound calls and processing client info? Then No1 Property Guide is looking for you!

We are looking for experienced and motivated appointment setters who are ready to come on board to manage inbound enquiries to help renters become homeowners across Australia.

As one of our appointment setters, you will primarily be responsible for contacting renters who have made enquiries. From there you will collect relevant information needed to qualify their capacity to purchase a new home, then book a time for them to speak with our Senior New Home Consultants who will then guide them through the rest of their journey towards their own home. 

Role Requirements

• 1+ years of outbound call experience

• Excellent communication & interpersonal skills

• Willingness to learn & adapt

• Strong work ethic & problem-solving skills

• Must have a genuine passion to help others

• Be driven to grow, learn, & succeed

• Previous experience in CRMs preferred but not essential

  
  

Benefits

• Working for a 5 star reputable company 

• $60,000-$70,000 starting base, based on experience

• Flexible days, Monday to Sunday, to suit top performers

• No cold calling - 100% social proof inbound enquiries only

• High demand products with hundreds of 5 star reviews

• Premium waters edge Broadbeach office 

• Supportive team environment

The role is a 40 hour work week with flexible days and start/finish times.  

If you believe you meet the above criteria, send your Resume and COVER LETTER to careers@no1propertyguide.com.au. 

In your cover letter, detail why you think you’re a fit for the role and what experience you have in a call-based role.  

About No1 Property Guide

No1 Property Guide is in the business of helping renters become homeowners with no or low deposit. Darren strives to help renters get out of the rental cycle when traditional banks and lenders won’t help. 

Our small but experienced team, has already helped thousands of renters become homeowners over the years. And we’re looking to expand our team so we can help even more renters in the future!

PLEASE NOTE:

1. Only successful applicants will be contacted.

2. In house - No WFH

3. Covering letters articulating your experience will be prioritised 

4. If your profiles states you live interstate or outside the Gold Coast, you will not be considered unless you state you are relocating. 

5. No agencies or recruitment.

• Welcome new members and ensure their membership is set up correctly
• Engage with members who are considering leaving, helping to retain them
• Assist members in understanding and reviewing their cover
• Resolve member queries related to pricing, products, or claims
• Provide outstanding customer service while working toward retention targets
• Participate in training, compliance activities, and multi-skilling opportunities

• Strong computer skills and experience using Outlook, Word, Excel, and CRM systems
• A positive, adaptable attitude with a willingness to embrace change
• Ability to self-evaluate and take constructive feedback on board
• Commitment to delivering exceptional service and retention outcomes
• A collaborative mindset and desire to achieve both team and individual goals
• Knowledge of company and competitor products and services

• Purpose-driven: Make healthcare affordable, understandable, and member-focused
• Wellness & work-life balance:
  
  • 50% subsidy on hospital and/or extras cover
  • 18 weeks parental leave for all new parents
  • Mental health programs, workshops, fitness classes, flu vaccinations, skin checks, and more
  • Discounts on insurance products, gym memberships, and eyecare products
• Collaboration & inclusivity: A diverse, inclusive, and safe workplace for all employees
• Learning & growth: Workshops, mentorship, and personal development opportunities

Customer Service Agent

The Role:

Reporting directly to the Customer Service Manager, your team are responsible for delivering a high level of customer service. We are looking for reliable and conscientious individuals with a passion for customer service to join our friendly Customer Service Centre team located in Rivervale. With a strong team culture, we value our people, their personal and professional growth and readily recognise the contributions they make to our success.

About the Role:

• You will pride yourself on delivering remarkable customer service and great results, to help ensure we are planning towards the perfect day for our customers.

• Handle a range of inbound customer calls from around Western Australia.

• Effectively manage customer orders for concrete and aggregate products

• Shifts are 5am-1pm, 6:30am-14:30pm, 9am-5pm on weekdays as these are the business operational hours, and occasionally 5am-12pm on a rotating Saturday.

Background, Skills, and Experience required:

• Training - Absolutely no logistics or construction industry experience necessary - learn it all through our well-established and structured 4-week training program.

• Problem Solving - work together and innovate to meet the challenges of the day. No two days are the same!

• Resilience - Tackle every new challenge with calm composure

• Curious - Work with our internal stakeholders to get the most from our network of assets

• Compassionate - be attentive to customer requirements and communicate fairly to everyone internal and external.

Candidates shortlisted will be required to attend an in person assessment day on the Tuesday 11th of November 2025

Our Benefits

At Heidelberg Materials, we understand that your well-being and professional growth are essential. That's why we offer a comprehensive range of employee benefits to enhance your work-life balance, personal development, and financial savings.

• Salary Sacrifice: Take control of your finances by saving on, technology, and work-related items through our salary sacrifice program.

• Learning and Development: Fuel your career ambitions with our extensive learning and development opportunities, enabling you to unlock your full potential.

• Paid Parental and Grandparent Leave: We support your family life with generous paid leave options, helping you cherish those precious moments with loved ones.

• Discounted Concrete & Quarry Products: Save on your home improvement projects with exclusive discounts on concrete and quarry products.

• Novated Leasing: Drive your dream car for less through our partnership with TFM, offering fantastic discounts on vehicles.

• Health and Well-being: Prioritise your health with discounted health insurance, access to retail outlets, and affordable gym memberships.

• Car Hire Discounts: Enjoy savings on car rentals through our exclusive car hire discounts.

• Electronics: Enjoy a 10% discount on a variety of products from JB HiFi.

Heidelberg Materials is an equal opportunity employer, and we welcome people from all walks of life. We encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, and the LGBTQI+ community.

Your new role

Our Service Advisors at CMI Toyota West Terrace are one of the first faces customers see when visiting our dealership for their service needs, and our team takes great pride in the exceptional customer experience they provide. You’ll be the friendly face and knowledgeable guide for our customers, ensuring their vehicles are in top shape and their experience is seamless, working closely with our service department to deliver outstanding results every day.

What you’ll be doing

• Providing exceptional front-line customer service in person and over the phone
• Coordinating service bookings and managing customer expectations
• Liaising with technicians and service teams to ensure timely vehicle servicing
• Keeping customers informed and supported throughout their service journey

About you

Your success in this role will be supported by:

• Demonstrated experience in customer service positions
• Experience in the automotive industry (or a strong interest in it)
• Confident communication style with a professional, customer-first approach
• An ability to thrive in a fast-paced environment working as part of a team
• A sense of tech-savviness with an ability to quickly learn new systems
• Possession of a current driver’s license (essential)

What’s in it for you?

If the prospect of working in a close-knit team with a strong company culture under one of SA’s most respected brands is not enough for you, additional benefits of the role include:

• Exceptional work-life balance with one rostered day off per fortnight
• Very generous, above award rates and other employee perks
• Legendary annual company galas, family picnics, and Christmas hampers
• A diverse organisation offering development and internal promotion
• Extensive Employee Assistance Program to support you at every stage of life
• Industry-leading employee initiatives covering financial, mental, and physical wellbeing

Who is CMI Toyota?

CMI Toyota has been operating since 1963 and is one of the most highly recognised, top performing dealerships in Australia. As South Australia’s number one Toyota dealer, we pride ourselves on our commitment to an exceptional customer experience whilst providing our team with an excellent working environment and enviable culture. CMI Toyota is a subsidiary of the CMV Group of companies, a proudly South Australian family-owned business for over 90 years employing over 2000 employees and representing some of the best automotive brands in the world.

At CMV Group, we firmly believe that our people are our greatest asset. We foster a workplace culture built on safety, mutual respect, and shared success. Our team members enjoy a rewarding employee experience, with access to ongoing professional development, and a supportive environment that encourages growth and celebrates achievements. Whether you’re just starting out or looking to take the next step in your career, CMV Group offers a place where you can truly thrive – professionally and personally.

How to apply

CMI Toyota is excited to welcome your application to become an important part of our successful team. Simply click “APPLY” now to submit your cover letter and resume!

• Fully remote opportunity (must be located in VIC, NSW, QLD for equipment purposes)

• Temp to perm starting 10th November

• $35.15 per hour + 12.5% super

• Mon-Fri rosters across 8.30am - 8.00pm following training

• Guaranteed full time hours each week (37.5pw) 

Join a trusted name in the Insurance industry, known for putting customers first and creating meaningful career paths. As a Member Specialist Sales Consultant, you’ll help customers with their health insurance needs - providing friendly, solution-focused support over the phone.

You’ll handle inbound and warm outbound calls, assisting new and potential members with quotes, onboarding, and retention during their first 90 days. It’s all about great conversations and genuine care.

• Starting 10th November - interviews happening now!

• Handle inbound and outbound calls to support health insurance sales

• Outbound calls are to warm leads only – predominantly from prospects who have generated an online quote.

• Welcome, assist and retain new members within their first 90 days of joining Australian Unity

• Focus on member satisfaction and retention

• Get Ready for an Incredible 4 Week Journey! Training hours are across Mon-Fri 8.30/9 - 4.30/5pm

• Working FT 37.5 hour each week 

• November training period: 8:30/9am to 4:30/5pm 

• December to February: 8:30am – 6:00pm rotating roster

• March to April: 8:30am– 8:00pm rotating roster

• Sales: 4–5 sales per day

• Conversion Rate: 53%

• Call Quality & Compliance: 90% and above

• Behaviours & Conduct: Includes adherence to schedule and professional standards

• Experience in sales or customer service (contact centre, retail, hospitality or similar).

• Confident communicator with strong active listening skills.

• Familiarity with Salesforce or any CRM systems (training provided).

• A keen eye for detail and the ability to think critically in customer interactions.

• A natural conversationalist, with a strong ability to empathise, understand member’s needs and provide tailored solutions.

• Available to work 37.5. hours full time each week (Mon-Fri rosters across 8:30am-8:00pm).

Apply now and kick start your Weploy journey with one of our dedicated Talent team members 🚀

• Fully remote opportunity (must be located in VIC, NSW, QLD for equipment purposes)

• Temp to perm starting 10th November

• $35.15 per hour + 12.5% super

• Mon-Fri rosters across 8.30am - 8.00pm following training

• Guaranteed full time hours each week (37.5pw) 

Join a trusted name in the Insurance industry, known for putting customers first and creating meaningful career paths. As a Member Specialist Sales Consultant, you’ll help customers with their health insurance needs - providing friendly, solution-focused support over the phone.

You’ll handle inbound and warm outbound calls, assisting new and potential members with quotes, onboarding, and retention during their first 90 days. It’s all about great conversations and genuine care.

• Starting 10th November - interviews happening now!

• Handle inbound and outbound calls to support health insurance sales

• Outbound calls are to warm leads only – predominantly from prospects who have generated an online quote.

• Welcome, assist and retain new members within their first 90 days of joining Australian Unity

• Focus on member satisfaction and retention

• Get Ready for an Incredible 4 Week Journey! Training hours are across Mon-Fri 8.30/9 - 4.30/5pm

• Working FT 37.5 hour each week 

• November training period: 8:30/9am to 4:30/5pm 

• December to February: 8:30am – 6:00pm rotating roster

• March to April: 8:30am– 8:00pm rotating roster

• Sales: 4–5 sales per day

• Conversion Rate: 53%

• Call Quality & Compliance: 90% and above

• Behaviours & Conduct: Includes adherence to schedule and professional standards

• Experience in sales or customer service (contact centre, retail, hospitality or similar).

• Confident communicator with strong active listening skills.

• Familiarity with Salesforce or any CRM systems (training provided).

• A keen eye for detail and the ability to think critically in customer interactions.

• A natural conversationalist, with a strong ability to empathise, understand member’s needs and provide tailored solutions.

• Available to work 37.5. hours full time each week (Mon-Fri rosters across 8:30am-8:00pm).

Apply now and kick start your Weploy journey with one of our dedicated Talent team members 🚀

Join a respected, high-performing financial services organisation with a strong customer focus and commitment to responsible lending.

This is an excellent opportunity for a motivated Collections professional who thrives in an environment where teamwork, accountability, and customer care are valued as highly as achieving results.

About the role
You’ll be responsible for managing your own portfolio of accounts, taking ownership from first contact through to resolution.

Duties:

• Timely collection and maintenance of delinquent accounts

• Negotiate and monitor payment arrangements

• Identify hardship situations and apply appropriate solutions

• Handle customer enquiries and complaints with empathy and professionalism

• Maintain accurate records in line with policy, process, and compliance standards

Skills and Experience:

• Previous experience in collections within financial services or consumer lending

• Excellent communication and negotiation skills

• Strong attention to detail and ability to manage multiple priorities

• A proactive, team-oriented attitude with a focus on achieving outcomes

• Understanding of relevant legislation such as NCCP, Privacy Act, and ACCC guidelines

 Benefits

• Hybrid work options

• 6-monthly performance-based bonus

• Genuine career opportunities, career development and internal progression

• Modern offices with on-site parking and an inclusive workplace environment

• Training and compliance support to help you succeed in your role

This role suits someone who enjoys balancing commercial objectives with genuine care for customers, contributing to a positive and ethical collections culture.

For a confidential discussion, call Helen Kyriakou or Jimena Hurtado on 1300 833 383