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Join Australia's largest Not For Profit Health Fund

Salaries start at $63,337 pro rata plus super plus bonus

Join an organisation focused on Members and Community

Join Australia's largest Not For Profit Health Fund

Salaries start at $63,337 pro rata plus super plus bonus

Join an organisation focused on Members and Community

About the Role

As a Branch Member Consultant at HCF, you'll be the face of Australia's largest Not-For-Profit Health Fund! Your personal touch will help guide our members in making informed healthcare choices.

This full-time position is based in our busy HCF George St Branch.

Responsibilities

  • Embrace face-to-face and telephone needs-based selling, highlighting our diverse range of health, life, and other insurance products. This may also include opportunities to broaden your business development skills outside of the HCF branch and in your local community.
  • Ensure resolutions to our members' problems that go beyond expectations.
  • Maintain the accuracy of our membership information in accordance with organisational policies and procedures.

About you

  • Possess a keen drive to make a difference in members' lives, with experience in needs-based selling being highly desirable.
  • Proven background in customer service environments, with the ability to build rapport quickly and confidently.
  • Quick to grasp complex computer systems.
  • Thrives in a collaborative team environment.
  • Adaptable to evolving work practices and needs.

About HCF

At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we've been putting our members and their health first. As Australia's largest not-for-profit health fund, we cover over 1.9 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.

We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver our Strategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together.

Culture & Benefits

Purpose-driven passion
We're united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused.

Wellness and work-life balance
We'll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include:
* 50% subsidy on HCF hospital and/or extras cover
* 18 weeks of parental leave for all new parents
* Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more
* Discounts on HCF's products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products.

Collaboration and inclusivity
We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status.

Continuous learning and growth
We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity.

Next steps

If you require any adjustments to assist you in making your application or during the recruitment or onboarding process, please reach out to Talent Acquisition - peopleservices@hcf.com.au to discuss.

We encourage applicants to submit their applications at their earliest convenience, as at HCF, we review applications as they are submitted, and may have filled the role prior to the job closing date.

Branch Member Consultant - George St
HCF Australia

Simple lead generation

Full training provided

Free onsite parking

Simple lead generation

Full training provided

Free onsite parking

 Ready to Get Paid to Talk? Let’s Make It Happen!

Looking for a job that’s high-energy, well-paid, and actually fun? You’ve just found it.

CRS Marketing Solutions is on the lookout for confident, outgoing legends to join our growing telemarketing team! Based in Helensvale—just a short walk from tram and rail—we’re offering a role that fits your lifestyle, with 30 hours a week, Monday to Friday, and your choice of AM or PM shifts.

What’s In It For You?

·         $35/hour + commission + juicy bonuses 

·         Immediate start – hit the ground earning!

·         Free onsite parking – no stress, just success

·         Supportive team + experienced managers – we’ve got your back

·         Full paid training – no experience? No worries!

With over 20 years in the game, we’ve built a workplace that balances results and vibes. Thanks to our awesome clients in the Private Health Insurance space, we’re expanding fast—and we want YOU to be part of it.

We’re not just another call centre. We’re a team that celebrates wins, supports each other, and actually enjoys turning up to work each day. Whether you’re chasing consistent hours, a career kickstart, or just a great place to earn good money, we’ll help you get there.

What We’re Looking For:

·         A great attitude and friendly phone manner

·         Confidence to chat with all kinds of people

·         Reliability and commitment to a minimum of 30 hours/week

·         A bit of hustle and a whole lot of heart

CRS is where careers start and confidence grows.
Sound like your kind of crew?

 Apply now or call Kelly on 0416 893 118 during business hours to find out more.





Call Centre Staff Required - IMMEDIATE START $35 P/H + BONUSES
CRS Marketing Solutions Pty Ltd

Receptionist / Admin / Customer Service Officer – Full Time

Beaver Tree Services – Forrestdale, WA

Join one of Perth’s most reputable and successful tree services companies!

About Us

Beaver Tree Services is one of Perth’s largest and most established tree service companies. Known for our professionalism, safety standards, and customer satisfaction, we provide a full range of tree management services across the Perth metro area. 

We are currently seeking a Full-Time Receptionist / Admin / Customer Service Officer to join our friendly and hardworking administration team.

About the Role

We are looking for an experienced and reliable professional who has worked in reception, admin, or customer service—ideally within the tree industry, trades, or labour-based sectors.

This is a dynamic, multi-tasking role in a fast-paced environment. The right candidate will be confident, organised, and great with people both over the phone and in person.

Key Responsibilities (including but not limited to):

  • Answering and directing incoming phone calls

  • Responding to customer emails regarding quotes and job details

  • Providing accurate information to clients

  • Data entry and maintaining client databases

  • Generating and processing invoices (high volume)

  • Scheduling quote appointments for the Customer Services Manager

  • Assisting the Operations Manager with job scheduling as needed

  • Performing general administration and reception duties

  • Supporting other departments as required

About You – The Ideal Candidate:

  • Proven experience in reception, administration, and/or customer service roles

  • Strong organisational and time management skills

  • Excellent verbal and written communication abilities

  • High attention to detail and accuracy in data entry and documentation

  • Proficiency in Microsoft Office

  • Experience using Simpro (highly desirable, but not essential)

  • Experience with portal submissions and management (desirable)

  • High-volume invoicing and cash handling experience

  • Friendly, professional, and proactive attitude

  • Ability to work independently and as part of a collaborative team

Requirements:

  • Australian Citizenship (essential)

  • Current WA Driver’s Licence (essential – no public transport access)

  • Local Perth-based candidates preferred

What We Offer:

  • Stable full-time role with long-term career potential

  • Supportive, down-to-earth team culture

  • Opportunity to grow with a well-established industry leader

  • Convenient hours and job security

Apply Now

If you're a friendly, organised, and experienced receptionist/admin/customer service officer looking for your next challenge – we’d love to hear from you.

Submit your resume and a brief cover letter today.


Customer Service Officer
Beaver Tree Services

Do you have a passion for helping people? Are you a tech-savvy, empathetic communicator looking for a permanent, full-time role with a competitive salary in the heart of the Adelaide CBD?

Randstad is looking for Contact Centre Consultants to join a dynamic team with a vibrant national client! This is your chance to build a lasting career with comprehensive training and real career progression opportunities.

About The Role

You'll be managing high-volume inbound and outbound calls, providing exceptional service in a fast-paced environment. Your attention to detail, resilience, and commitment to teamwork will be essential for success.

  • $75k + super Base Salary
  • Permanent Full-Time position
  • Comprehensive Paid Training
  • Real Career Progression pathways
About You
  • Strong communication skills
  • Proven Attention to Detail and organisational skills
  • Exceptional Empathy and Resilience
  • Strong commitment to Teamwork
  • Highly Tech-Savvy (Ability to navigate multiple systems simultaneously)
  • Available for a 24/7 rotating roster


Ready to launch your career?
Simply click 'APPLY' and attach a copy of your updated CV to Emily Bridgland - emily.bridgland@randstad.com.au
Please note only shortlisted candidates will be contacted.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Contact Centre Consultant
Randstad - Business Support

Fixed Term Full-time Contract

Hybrid Working Model

Based in Parramatta CBD

Salary packaging & other benefits available

Fixed Term Full-time Contract

Hybrid Working Model

Based in Parramatta CBD

Salary packaging & other benefits available

Service Desk Officer

Parramatta CBD | Fixed Term Full-time Contract | Hybrid Working Model

 

At Uniting, we are committed to making a real difference in the world. We inspire people, strengthen communities, and actively confront injustice.

We celebrate diversity and welcome all individuals, regardless of ethnicity, faith, sexual orientation, or gender identity.

Our values guide everything we do: we are bold, imaginative, respectful, and compassionate.


About the Role

This is a customer-focused role dedicated to delivering exceptional service and first-line support across Payroll, Finance, HR, Procurement, and Fleet functions. Based in Parramatta CBD, the position is offered as a 12-month contract with a hybrid working model—three days in the office and two days from home following an initial settling-in period.

You will be a key point of contact for Uniting’s staff and external vendors, responding to enquiries and providing Tier 1 support across Uniting’s 1300 service lines. Working in a dynamic team, you will contribute to an efficient and positive service experience, triaging issues, and escalating to Tier 2 support as required.


Key Responsibilities

  • Deliver exceptional customer service across multiple channels (face-to-face, phone, and digital).
  • Proactively identify customer needs and respond to Payroll, Finance, HR, Procurement, and Fleet enquiries.
  • Manage high volumes of calls for Uniting’s 1300 service lines, ensuring a timely, efficient, and professional response.
  • Record customer information accurately within designated electronic systems and ensure confidentiality.
  • Collaborate with internal teams, generating ideas to improve work practices and drive efficiencies.
  • Provide timely action on ESH tickets, escalate issues as necessary, and maintain knowledge relevant to your role.
  • Foster collaborative relationships with colleagues, internal customers, and external vendors.


Skills and Experience

  • A background in Payroll, Finance, or HR, with experience solving Tier 1 queries.
  • Strong interpersonal, communication, and problem-solving skills.
  • Exceptional organisational and time management abilities to manage competing demands.
  • Advanced computer literacy with experience in client/data management systems.
  • Attention to detail and a proactive approach to work.
  • Experience with systems such as Preceda, RosterOn, ServiceNow, Optima, and WorkSmart Dynamics is highly regarded.

Desirable

  • Experience with high-volume Payroll, HR, or Finance data entry.
  • Detail-oriented, able to work independently, and work well in a team.


How to apply

Please send your CV and Cover letter via the job advertisement platform, as this ensures accurate tracking of your application.

 

For more information, please contact Sharn Kaur at shakaur@uniting.org


What We Offer You

  • A rewarding career with a leading human services organisation.
  • Up to $18,550 NFP salary packaging available.
  • Access to our U rewards program with exclusive discounts.
  • Flexible work hours for work-life balance.
  • Access to Fitness Passport – Live your best life.
  • A supportive and inclusive and collaborative work environment.
  • Opportunities for professional growth.
  • Purchase of additional leave.


 Who is Uniting

Uniting contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services, and spiritual care.

Our purpose is to inspire people, enliven communities, and confront injustice.

We provide support for people through all ages and stages of life, with a focus on those experiencing disadvantage and vulnerability.

We acknowledge the Sovereignty of First Nations people over the lands of Australia and are committed to meaningful change so that First Nations people are strong, thriving, and self-determining.

Uniting is a Child Safe Organisation, committed to the safety, well-being, and inclusion of children and young people. We are proud of the diversity of our people and always welcome everyone, exactly as they are.

Service Desk - Service Desk Officer
Uniting NSW & ACT

Genuine temp-to-perm opportunity

Immediate start available for successful candidate

Genuine temp-to-perm opportunity

Immediate start available for successful candidate

Job Title: Customer Service Officer

Overview

We are seeking a motivated and customer-focused individual to join our dynamic team as a Customer Service Officer in the steel industry. In this role, you will be the first point of contact for our valued customers, ensuring a positive and seamless experience from start to finish. We are committed to fostering an inclusive and diverse workplace, and we encourage individuals from all backgrounds, genders, and experiences to apply.

Responsibilities

  • Serve as the front-line representative at the counter, greeting customers with a friendly and welcoming demeanor.
  • Deliver exceptional customer service through phone interactions, addressing email inquiries, processing transactions, and resolving issues promptly and effectively.
  • Conduct front counter sales and accurately handle payment transactions.
  • Assist in managing stock levels, reconciling inventory, and reporting discrepancies to maintain accuracy.
  • Utilize SAP software to process customer orders and manage inventory data (SAP knowledge is highly regarded).
  • Collaborate with team members to ensure a cohesive and supportive work environment.
  • Maintain a detailed understanding of our product line to adequately assist customers with questions and product recommendations.
  • Uphold a high level of professionalism and excellent communication in both written and verbal interactions.


Qualifications

  • Proven experience in a customer service role, with a strong emphasis on providing a high level of service and satisfaction.
  • Excellent communication skills, both written and verbal, with the ability to engage effectively with diverse individuals.
  • Demonstrated experience in front counter sales and phone sales.
  • Strong organizational skills, with the ability to multitask and manage time effectively.
  • Familiarity with stock reconciliation processes.
  • Experience with SAP software is highly regarded but not essential.
  • A proactive and positive attitude, with a commitment to continuous personal and professional growth.
  • Ability to work collaboratively in a team setting, fostering a culture of respect and inclusion for team members and customers alike.


If you are passionate about providing exceptional customer service and thrive in a dynamic work setting, we would love to hear from you! Apply now to join our team and be part of a company that values creativity, inclusion, and excellence.

*Please note: only applicants meeting the above criteria will be considered for this role* The successful applicant will need to complete Pre-employment Screening, including Drug & Alcohol Screening & National Criminal Police Check prior to placement, and pass these checks in order to be successful for the role.

If this sounds like the role for you, please select the "apply now" button.

Customer Service Officer
Zoom Recruitment

Kickstart your career with expansive training and real growth opportunities

Be part of a vibrant, supportive, and collaborative team every day

Fast-paced, rewarding role where your impact is seen and celebrated

Kickstart your career with expansive training and real growth opportunities

Be part of a vibrant, supportive, and collaborative team every day

Fast-paced, rewarding role where your impact is seen and celebrated

MAYDAY Recruitment is thrilled to partner with a leading ASX-listed financial services organisation that’s transforming the industry with cutting-edge technology, innovation, and a people-first culture.
 
If you’re ready to take your career to the next level in a role that offers growth, flexibility, and a collaborative team environment, this is your chance to join a high-performing, award-winning organisation just minutes from the Gold Coast.
 

Why You’ll Love It

  • Up to $83,000 package -  excellent renumeration 
  • Expansive, hands-on training and support
  • Hybrid working model after training – 2 office + 3 WFH days per week
  • Tuesday anchor day – all staff in the office for collaboration, connection, and team energy
  • Outstanding team culture – supportive, collaborative, diverse, and positive
  • Career progression after 18 months into Superannuation Administration, Project Management, Business Administration, or Managing Executive Client Portfolios
  • Structured mentorship and ongoing professional development
What You’ll Be Doing

As part of the growing and highly regarded Client Service team, you’ll be the friendly, professional face supporting advisers and clients across phone, email, and chat enquiries, ensuring every interaction is seamless, efficient, and exceptional.
You’ll play a key role in providing world-class service by:
  • Managing inbound calls from advisers and clients
  • Handling chat and email enquiries efficiently
  • Assisting with adviser and dealer group administration
  • Drafting and distributing client communications
  • Building strong relationships and supporting client onboarding
  • Liaising with internal stakeholders to resolve queries

Hours: Rotating roster (changes every 2 weeks):

  • 8:00am – 4:00pm
  • 9:00am – 5:00pm
  • 11:00am – 7:00pm

What We’re Looking For: 

  • Experience in financial services, superannuation, managed funds, or banking
  • Proven contact centre or client service experience
  • Strong written and verbal communication skills
  • Positive, team-focused attitude
  • Quick learner and confident with technology
  • Passion for delivering exceptional client experiences and solving problems proactively
✨ Ready to join a workplace where culture, career growth, and innovation come together?

Apply now and take the next step in your financial services career in Bundall!
 
Client Service Officer
MAYDAY Recruitment
We are excited to be recruiting a Customer Service Consultant for a member-focused bank with a welcoming, family-oriented culture. Located in the heart of Melbourne’s CBD, you will be joining a diverse and innovative company who have strong company values and promote from within.

What’s in it for you?
  • Full time permanent position
  • Starting 10th November
  • Attractive salary of $73’105 inc super
  • CBD location with great access to public transport links
  • Monday-Friday, 8am-6pm, rotating roster. No weekend or evenings!
  • Hybrid working, 3 days from office and 2 days WFH
  • Dedicated training program (1-2 months fully office based)
  • Opportunity for growth and progression, they promote from within!
  • Additional 5 days flex leave
  • Reward and recognition program plus the ability to purchase additional leave

About the role?

We are looking for a dedicated Customer Service Consultant who will provide exceptional service to members through various channels, including phone, email and online webchat.  This role combines customer service and soft sales, focusing on responding to inquiries, processing banking requests, and promoting products and services to deliver an enhanced experience for members.

About you?
  • 1 year experience in banking or financial services in a phone based customer service role
  • Have a genuine passion for customer service and building a rapport
  • Be tech savvy with the ability to pick up new systems with ease
  • Have the ability to learn and retain detailed product information, previous banking experience is desirable
  • RG416 is highly desirable however is not a requirement (can be completed during training)
If you have a strong work ethic, thrive in a customer focused environment and are seeking a role with a great work life balance, then APPLY NOW or email/call Emma @ SMAART Recruitment on emmas@smaart.com.au/0432244813 if you have further questions.
Customer Service Consultant - Banking
SMAART Recruitment

Bring your customer service skills! Paid training and ongoing support

Full-time opportunity with hybrid flexibility availability after 3 months

Grow your career with continued growth pathways

Bring your customer service skills! Paid training and ongoing support

Full-time opportunity with hybrid flexibility availability after 3 months

Grow your career with continued growth pathways

  • Sydney CBD location, a short walk from Wynyard station and Barangaroo precinct
  • WFH hybrid opportunities for work-life balance considered in as early as 3 months (2 days office, 3 days WFH)
  • Training, career progression and monthly incentives by providing customer service!

Wizit by Credit Corp Financial Services (CCFS) was founded with a goal to make credit accessible to as many people as possible. We're an innovative lender and we aim to make managing finances easier and more flexible. We’re open and honest with our customers and treat everyone with friendly respect. We’ve built our reputation on being upfront, straightforward and we provide a customer experience like no other and this is where you step in!

What your new job involves

  • Handling a high volume of inbound customer call enquiries
  • Conducting customer and third party outbound calls
  • Document management/handling in getting customers applications complete and ready for assessment
  • Supporting the verification checks for the Loan Verification teams
  • Meeting and exceeding customer service expectations
  • Assisting with other customer experience initiatives

What we can offer you!

  • Earn bonuses and incentives by providing a strong customer service experience
  • Flexible hybrid work opportunities considered in as early as 3 months (2 days office, 3 days WFH)
  • Fully paid training with continued support and coaching leading to growth towards promotion opportunities and learning and development programs
  • Perks and discounts through our employee benefits platform
  • Free membership and competitive rates with our Car Share partner and Novated Leasing options
  • Wellbeing and health initiatives including online fitness training, 24hr wellbeing support with our EAP, discounted gym membership, health insurance and eye care plus breakfast and fresh fruit in the office
  • Paid volunteer days
  • Purchase additional annual leave
  • Regular team engagement events
  • ‘Dress For Your Day’ from smart casual to business attire
  • End-of-Trip Facilities available for bicycle storage and showers with lockers, towels and hair dryers provided

Who you are
If you pride yourself on being an excellent Customer Service professional, have a genuine enthusiasm for speaking to and assisting customers, and looking to start a career in the Financial Industry, then we really want to hear from you!

  • Experience in a call centre, hospitality, tourism, retail, sales or similar industries
  • Excellent verbal communication and phone manner
  • High level of positive energy and enthusiasm
  • A natural problem solver and solution provider with a customer central approach
  • Demonstrated high levels of integrity, honesty and an ethical approach
  • Proven ability to work collaboratively in a team environment
  • Great computer literacy skills
  • A desire to learn and take on feedback

Essential Criteria
To service our operational hours, the role has a fortnightly rotational roster as follows:

  • Week A: Monday - Friday 8am – 4:30pm Week B: Monday - Friday 9:30am – 6pm
  • One Saturday shift per month: 8am – 12pm (accrue RDO hours to utilise at your discretion)
  • Must be available to work permanent full-time

The diversity of our people drives our ability to innovate, grow and deliver great outcomes for our people, customers, shareholders and community. At Credit Corp Financial Services, we value curiosity, respect for differences and a willingness to help others. We are committed to building an inclusive workplace that reflects the community and actively encourage applications from all culturally diverse backgrounds.

We also support improving employment opportunities for Aboriginal and Torres Strait Islander peoples and encourage applications from those of Aboriginal and Torres Strait Islander descent. SYDNEY 2000

Customer Service Officer
Credit Corp Group Limited
Contact Centre Consultant - Melbourne CBD

Do you have a passion for helping people? Are you a tech-savvy, empathetic communicator looking for a permanent, full-time role with a competitive salary in the heart of Melbourne CBD?

Randstad are looking for Contact Centre Consultants to join a dynamic team with a vibrant national client! This is your chance to build a lasting career with comprehensive training and real career progression opportunities.

About The Role
You'll be managing high-volume inbound and outbound calls, providing exceptional service in a fast-paced environment. Your attention to detail, resilience, and commitment to teamwork will be essential for success.
  • $75k + super Base Salary
  • Permanent Full-Time position
  • Comprehensive Paid Training
  • Real Career Progression pathways
About You
  • Strong communication skills
  • Proven Attention to Detail and organisational skills
  • Exceptional Empathy and Resilience
  • Strong commitment to Teamwork
  • Highly Tech-Savvy (Ability to navigate multiple systems simultaneously)
  • Available for a 24/7 rotating roster
Ready to launch your career?
Simply click 'APPLY' and attach a copy of your updated CV.

Please note only shortlisted candidates will be contacted.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Contact Centre Consultant - Melbourne CBD & Inner city
Randstad Professionals