Receptionist / Admin / Customer Service Officer – Full Time

Beaver Tree Services – Forrestdale, WA

Join one of Perth’s most reputable and successful tree services companies!

About Us

Beaver Tree Services is one of Perth’s largest and most established tree service companies. Known for our professionalism, safety standards, and customer satisfaction, we provide a full range of tree management services across the Perth metro area. 

We are currently seeking a Full-Time Receptionist / Admin / Customer Service Officer to join our friendly and hardworking administration team.

About the Role

We are looking for an experienced and reliable professional who has worked in reception, admin, or customer service—ideally within the tree industry, trades, or labour-based sectors.

This is a dynamic, multi-tasking role in a fast-paced environment. The right candidate will be confident, organised, and great with people both over the phone and in person.

Key Responsibilities (including but not limited to):

• Answering and directing incoming phone calls

• Responding to customer emails regarding quotes and job details

• Providing accurate information to clients

• Data entry and maintaining client databases

• Generating and processing invoices (high volume)

• Scheduling quote appointments for the Customer Services Manager

• Assisting the Operations Manager with job scheduling as needed

• Performing general administration and reception duties

• Supporting other departments as required

About You – The Ideal Candidate:

• Proven experience in reception, administration, and/or customer service roles

• Strong organisational and time management skills

• Excellent verbal and written communication abilities

• High attention to detail and accuracy in data entry and documentation

• Proficiency in Microsoft Office

• Experience using Simpro (highly desirable, but not essential)

• Experience with portal submissions and management (desirable)

• High-volume invoicing and cash handling experience

• Friendly, professional, and proactive attitude

• Ability to work independently and as part of a collaborative team

Requirements:

• Australian Citizenship (essential)

• Current WA Driver’s Licence (essential – no public transport access)

• Local Perth-based candidates preferred

What We Offer:

• Stable full-time role with long-term career potential

• Supportive, down-to-earth team culture

• Opportunity to grow with a well-established industry leader

• Convenient hours and job security

Apply Now

If you're a friendly, organised, and experienced receptionist/admin/customer service officer looking for your next challenge – we’d love to hear from you.

Submit your resume and a brief cover letter today.