Resident Experience Manager – Make Every Day Meaningful

Churches of Christ – Residential Aged Care, Southport
Permanent Part-Time - 60 Hours per week | Monday to Friday

Create a place that feels like home — for our residents, their families, and our team.

About the Role:

At Churches of Christ, Southport, we’re looking for a warm, proactive, and people-focused Resident Experience Manager to join our aged care home. This is more than just a management role — it’s an opportunity to shape the everyday experience of our 80 residents by ensuring the home is safe, vibrant, welcoming, and deeply respectful of individual needs.

In this newly created position, you’ll be the heartbeat of non-clinical operations. You’ll lead and inspire a dedicated team — including lifestyle, kitchen, cleaning, maintenance, and gardening — and collaborate closely with our Service Manager and clinical staff to ensure everything runs smoothly and compassionately.

If you’re someone who thrives on making others feel valued and comfortable, this is the role for you.

What You’ll Do:

• Be a resident advocate — listening to their needs and ensuring their voices shape their environment
• Lead and support non-clinical teams, bringing out the best in each person
• Oversee essential operational areas like cleanliness, food service, safety, lifestyle activities, and maintenance
• Manage stock, ordering, budgeting, and compliance with safety and food regulations
• Proactively handle concerns or complaints with empathy and professionalism
• Regularly audit services and look for opportunities to improve resident satisfaction

Who We’re Looking For:

You are someone who cares deeply about people and wants every resident to feel seen, heard, and respected. You love finding ways to make things better, and you bring a solutions-focused mindset to your work. You understand that small details — a freshly made bed, a friendly chat, a warm meal — can make a world of difference.

You’ll bring:

• A customer-first approach, driven by compassion, innovation and continuous improvement
• Strong leadership skills (ideally from hospitality, aged care, or customer service environments)
• Hands-on experience with food preparation and ordering for large aged care or similar facilities
• Knowledge of HACCP, GMP and food safety requirements (or willingness to learn)
• A Food Safety Supervisor certificate (or willingness to obtain)
• Ability to manage multiple teams, tasks and priorities with care and confidence
• A current (or willingness to obtain) National Police Check
• Full Australian work rights

Why Join Us?

At Churches of Christ, you’ll be part of one of Australia’s largest not-for-profit care providers with over 140 years of experience supporting individuals, families and communities. Our work is guided by strong values: Unconditional Love, Continual Innovation, Mutual Trust, Wise Stewardship, and Safety.

We offer:

• Generous salary packaging up to $18,549 tax-free
• Supportive team culture and meaningful work
• Employee Assistance Program and wellbeing support
• Retail discounts and ongoing professional development
• Opportunities to grow in a mission-driven organisation

Ready to create a home where people truly feel they belong?

Apply now and help us make every day brighter for our residents.
Visit www.cofc.com.au to learn more.
For a confidential chat, contact Komal  on 07 5509 8555

We welcome applications from people of all backgrounds and strongly encourage Aboriginal and Torres Strait Islander people to apply.
Applications will be reviewed as received.

About The Opportunity 

We are seeking a dedicated and service-driven Client Services Supervisor  to lead our client services team in maintaining workplace hubs in and around the Brisbane CBD.

As a team leader, you’ll provide a professional, approachable, and personalised experience – building strong client relationships and delivering premium hub solutions. 

Working with a national network of Client Experience peers, you’ll lead your local community teams of Valets, Delivery Drivers, and Technicians, to ensure a seamless, high-quality service. 

About this Role 

For your team:

• Recruit, manage, and motivate the client services team to ensure ultimate performance, wellbeing, and engagement. 

• Train team members to monitor premium coffee machines, perform quality checks, and attend to minor machine faults. 

• Create and communicate team rosters to modify to manage absences and client flexibility. 

For your clients: 

• Engage with our corporate clients to deliver services, respond to queries, problem solve, and propose additional services. 

• Oversee stock control to adjust to client rhythms and fulfill specific needs. 

• Prepare for new installations by reviewing requirements and training team members to safely commence services to client needs. 

• Review and assess reports including machine performance and client consumption to monitor service delivery and propose improvements. 

 About you, you have: 

• 2+ years of frontline service supervision in customer service or hospitality. 

• Customer-centric dedication to delivering premium experiences. 

• Planning and organising skills with flexibility to adapt. 

• Approaching work with a positive and friendly mindset, building strong connections with colleagues and clients. 

• Attention to details with strong problem-solving skills. 

• Excellent communication, written and interpersonal skills. 

• Ability to identify opportunities for increased services and promote them to our clients. 

• Microsoft Office, apps, and systems skills. 

• Passion for coffee and culture.

Benefits, Perks, & Rewards for You 

• Be a part of a values-driven national team with a clear strategic direction and a active growth plan across Australia.  

• Work with premium products to deliver the highest quality for Australia’s best corporate workplaces.  

• Celebrate you, with your birthday off every year!  

• Company laptop, phone, and tools provided to perform your role.  

• Discounts through Employment Hero platform.  

• Access confidential counselling and coaching services for you and your family, provided by Acacia EAP on wellness, nutrition, and financial matters.  

 About BrewHub 

A cup of coffee is so much more than a beverage. It's an invitation to communicate, to engage and to create dialogue. 

• At BrewHub we bring corporate workplaces to life through premium hub solutions including beverages, snacks, and engaging experiences. 

• We are passionate corporate hospitality leaders driving genuine client relationships and long term engagement. 

• We are creating thriving workplaces in all states of Australia where every ‘BrewHubber’ can reach their potential. 

• We directly employ all aspects of our services, so our local teams work together to deliver impactful customer experiences. 

• We are a national team, constantly expanding with growing opportunities across all states in different departments. 

• We take seriously the role we play within our community and our natural environment, firstly with our own people at the core. 

 If you are an accomplished team leader passionate about delighting customers and working with people to bring workplaces to life, we would love to meet you! 

BrewHub is an Equal Opportunity Employer with a core value of inclusiveness, we strongly encourage applications from all cultural backgrounds, genders, and abilities. 

 Applications will remain open until we have filled our available position.   

Bacash has always sourced the best Australian seafood and prepared it expertly and simply. We work with the best fisherman, Oyster Growers and Fishmongers.  This attention to detail is embodied in our wine list and front of house service. We are looking for someone who will deliver exceptional customer service and is passionate about food and wine provenance.

We can be flexible with rostering.

Applicants with suitable experience will be considered for a supervisor role.

We only accept applications from people already residing in Australia.

If you are an experienced waiter, looking for just a couple of shifts a week, please apply. Lets see if we can accommodate you in our roster.

Previous relevant Experience Essential.

Club Burleigh is located under the Swell Resort on the Gold Coast Highway and on a good day you can see the local beach, perfect for a swim before or after your shift.

Our venue hosts a large open floorplan, central bar, is home to a 150+ seat A'la carte restaurant with big screen and live entertainment every week. We also have TAB and Keno facilities as well as 50 of the latest and greatest gaming machines!

Our business is growing significantly and this creates opportunity.

We are looking to expand our Management Team with the growth and are in search of a responsible Duty Manager to join our crew.

• Knowledge of the Odyssey network is preferable but not essential

• The role will be Full Time Salary on a rotating roster and includes weekends, nights and Public Holidays

• Must hold a current RMLV and Approved Manager's License

• Must hold current First Aid and CPR Certificates

• Must have RSA, RSG and CLO Certificates

• Minimum 1-year experience in the same or similar role preferred.

While experience and qualifications are necessarily a key consideration, most important to us is the person we hire, a positive and energetic team player who cares about our club is the ideal person.

Please apply to joshua@clubb.com.au

Ester Restaurant and Bar are seeking an experienced Cook to join our incredible team on a full-time and permanent basis.

We are a renowned establishment celebrated for its innovative approach to modern Australian cuisine. Our menu is centred around a wood-fired oven, delivering dishes that highlight local and sustainable ingredients. We pride ourselves on creating a warm and intimate dining experience, complemented by a curated selection of natural wines.

You will be responsible for all aspects of running your section properly in a fast-paced, stressful environment. You will be part of a tight-knit team and will excel at providing exceptional attention to detail.

Your responsibilities will include, but not be limited to:

• Assisting in planning menus, working with seasonal produce

• Ordering of produce and ingredients from specialist suppliers

• Receiving deliveries and checking for quality

• Storing received goods accordingly to health and safety practices

• Preparing the wood-fired oven, maintaining heat for service, and following procedures for the end of service

• Working with a Hibachi (Japanese charcoal) grill, Thermomix and Combi oven

• Covering all aspects of prepping & working a section for service.

• Preparing, cooking, and seasoning food as instructed by the Head Chef

• Plating food and adhering to instructed portion control and our high standard of presentation

• Adjusting dishes to meet any requested dietary requirements upon request.

• Preparing staff meals on a rostered basis

• Provide direction and training to other kitchen staff as needed.

You will have at least a relevant Certificate III with at least two years of on-the-job training, or a relevant Certificate IV, or at least three (3) years of equivalent experience in lieu of formal qualifications. You should also have at least one year of experience, preferably working in a similar high-end restaurant environment; equivalent experience will also be strongly considered.

In addition to the above essential experience and qualifications, and due to the nature of the restaurant and requirements of the role, our ideal candidate should also demonstrate proficiency and have experience in cooking with a woodfired oven, fermenting of vinegars and kombuchas, and preparing and baking sourdough breads.

To apply, please submit your resume and a cover letter detailing your relevant experience and interest in the position via email to careers@ester-restaurant.com.au

Please note only successful applicants will be contacted.

• Mix, garnish, and serve drinks that showcase precision and flair
• Deliver warm, upbeat service that helps create unforgettable moments
• Keep the bar clean, efficient, and running like clockwork
• Work alongside a close-knit, passionate team who love what they do

• Experience in a high-volume, service-focused bar setting
• A passion for cocktails and a genuine love for hospitality
• Positive energy and a strong sense of responsibility
• Weekend availability and flexibility
• Excellent communication and a collaborative mindset
• Confidence under pressure in a fast-paced environment

• Competitive pay, generous tips,- 50% of the whole of Howard Smith Wharves and daily staff meals
• Training and career growth across one of Australia’s leading hospitality groups
• A supportive, family-style culture where every team member is valued

Hospitality Training Network (HTN) is seeking an eager and dedicated 2nd or 3rd Year Apprentice Chef to join the team with Club Lambton.

This is a great venue to learn in, providing an opportunity for apprentices to rotate in all sections.

What you’ll get is a nationally recognised certification that can take you around the world.

It all starts here, so read on… here’s some of the benefits:

• Earn a full-time wage as you learn and gain your recognised Qualification: Certificate III in Commercial Cookery
• Full uniform and tool kit provided to set you up from the start.
• Tailored and flexible training from skilled professionals
• Specialist mentoring and support with check-ins every 6 weeks and always available contacts
• Opportunity to build your experience at more than one employer!

Location:

The Club Lambton kitchen team is a small team, we are looking for a passionate and self motivated 2nd or 3rd Year Apprentice Chef with prior experience in a similar environment. The successful candidate must be available weekends with the ability to work split shifts.

What’s involved:

As an Apprentice Chef, you will learn alongside qualified Chefs in all aspects of food preparation and presentation. Working with us allows you to learn and build experiences from skilled professionals within a commercial kitchen environment. You will be working at one of our great host venues, working with large quantities of food and a variety of seasonal ingredients. Key activities you can expect will be:

• Assist in the preparation, cooking and serving of dishes.
• Operate kitchen equipment such as mixers, choppers, fryers, steamers under supervision.
• Learn different knife and cooking techniques.
• Clean, maintain and store kitchen equipment appropriately.

To suit this role, you will be an eager and motivated individual with a passion for food looking to kick-start your culinary career! You will have good communication skills, seek out opportunities to learn and show initiative in your everyday duties.

Wage:

Award Wages Apply

In order to be eligible for an apprenticeship in NSW you must be either an:

• Australian Citizenship
• Australian Permanent Residency
• New Zealand Passport Holder residing in Australia for more than six months.

What's Next?

• Click I'm Interested to create your profile, please ensure all your contact details are correct.
• Upload your current Resume.

Please note: If you fail to provide and complete all details as requested above your application will not be considered.

HTN is an equal opportunity employer.

About the role

As the Head Chef at Murphy's Geelong, you will be responsible for leading and managing the kitchen team to deliver an exceptional dining experience for our customers. This full-time role is based in our restaurant in Geelong, Victoria.

What you'll be doing

1. Oversee all aspects of food preparation, presentation, and quality control in the kitchen

2. Develop and refine the restaurant's seasonal menu, ensuring it features fresh, local produce

3. Coach, train and mentor the kitchen team to uphold high standards of culinary excellence

4. Manage kitchen operations, inventory, and budgets to maximise efficiency and profitability

5. Collaborate with the front-of-house team to ensure seamless service delivery

6. Maintain a safe and compliant kitchen environment

What we're looking for

1. Minimum 5 years' experience as a Head Chef or in a similar senior culinary role

2. Formal culinary training or qualifications, such as a Certificate III in Commercial Cookery

3. Exceptional knowledge of food preparation, presentation and food safety regulations

4. Proven ability to lead and motivate a team of chefs and kitchen staff

5. Strong time management and organisational skills to coordinate multiple tasks and competing priorities

6. Passion for creating innovative, high-quality dishes using seasonal, locally-sourced ingredients

What we offer

At Murphy's Geelong, we are committed to providing a supportive and collaborative work environment where our employees can thrive. We offer competitive remuneration, opportunities for career growth, and a range of benefits including staff meals, uniform allowance, and a focus on work-life balance.

About us

Murphy's Geelong is a family-owned restaurant that has been serving the local community for over 20 years. We pride ourselves on our commitment to using fresh, local produce to create innovative and delicious dishes. Our restaurant has a warm, welcoming atmosphere and a strong focus on providing exceptional customer service.

Apply now to join our talented culinary team!

About us

The Fawkner RSL is a Not for Profit organisation that works to support Service men/women and there families along with the local community. We a small Sub-Branch with a great members base. If you are looking for a rewarding job and enjoy working with a small supportive team then look no further.

Qualifications & experience

• Applicant must have Minimum 4 years cooking experience and cert 2 or 3 in cooking Running a small bistro would be an advantage

Tasks & responsibilities

• Running the Bistro Food Preparation Catering for Functions Cooking Leading a team Stock Control & Stock take Ordering Menu changes Assist with Cleaning

Benefits

• Would be working with a small team. It's an opportunity to get creative with your own ideas