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Fun vibrant team environment

CBD office - close to transport

Coordinate enquiry & reservation bookings for two amazing venues

Fun vibrant team environment

CBD office - close to transport

Coordinate enquiry & reservation bookings for two amazing venues

Reservations Coordinator
Join a premier hospitality group and work with our reservations & events team across two of Sydney’s most iconic venues—Shell House and The International!

About the Role
We’re looking for a dedicated Reservations Coordinator to oversee bookings and guest inquiries across our two stunning venues. This is a full time with a mix of weekday evenings and Saturday shifts. You’ll be the first point of contact for our guests, ensuring seamless experiences from the very first call.

Why Join Us?
At The Point, we create world-class hospitality experiences, and our people are at the heart of it all. When you join us, you’ll enjoy:
Group-wide discounts across all our venues 
Annual staff party plus rewards & recognition initiatives
Career growth & development, including leadership training, plenty of opportunity for progression into our broader events team
Mentoring from industry leaders
A dynamic, fun team culture in some of Sydney’s most exciting venues

What You’ll Be Doing
  • Managing reservations across Shell House and The International, ensuring a seamless booking experience
  • Cross-selling and upselling across both venues to maximize guest experiences
  • Handling guest inquiries via phone and email with a warm, professional approach
  • Using reservation platforms such as SevenRooms and Triple Seat to manage bookings efficiently
  • Working both independently and as part of a team in a fast-paced environment
What We’re Looking For:

Hospitality Experience – 2+ years in a reservations role within restaurants, bars, or premium venues
Exceptional Communication – A warm phone manner and strong written skills
Tech-Savvy – Proficient with Google Workspace, SevenRooms, Triple Seat
Strong Work Ethic – High personal standards and attention to detail
Multitasking Skills – Ability to stay calm and organized under pressure

About Our Venues
Shell House – A historic yet forward-thinking venue, offering exceptional dining, world-class drinks, and an unforgettable atmosphere.
The International – A social and culinary destination at the iconic 25 Martin Place, featuring premium food, wine, and impeccable service.

About The Point
We are a leading hospitality group operating some of Sydney’s most exciting venues, with even more in the pipeline.
Ready to take the next step in your hospitality career?
Apply now and be part of something special.
www.the-point.com
Reservations Coordinator - Hospitality
The Point Group

Australian Owned and Operated Business

Great Staff Discounts

Lucrative Incentive Scheme

Australian Owned and Operated Business

Great Staff Discounts

Lucrative Incentive Scheme

We’re looking for a World-class Customer Service Representative to help drive growth within Bargain Car Rentals Australia.

This is a fantastic opportunity to join a rapidly growing company in the rebounding tourism sector. 

Life's too short to be stuck in a job you hate, so come be a part of our team. 

By delivering a world-class customer service experience you’ll be driving to exceed sales and service targets and taking ownership of the customer experience at our location servicing Hobart Airport. 


About Bargain Car Rentals
We are the largest privately-owned car rental company in Australia, with a proven track record of growth. We strive to deliver the best possible product to our customers at the lowest prices in the market. Our customer service delivery goes above and beyond our customer’s expectations. Our customers tend to come back once they’ve rented from us, our people make this happen. 

About the Role
In this role, you will focus on using your proven sales experience to ‘be a small part of our customer’s great day, not a big part of their bad day.' The role is primarily customer service and sales focussed however there is a need to roll your sleeves up and get the job done from time to time. You will need to be available to work across morning, evening and weekend shifts.

It’s a great established team environment and you’ll be happy to do so because your colleague would do the same for you. 

We're looking for someone with an established track record in customer service and Sales - Someone who would be described as:

  • Goal-oriented, with a real desire to achieve results

  • Demonstrated ability in a structured sales environment

  • Diplomatically assertive

  • Sociable and an engaging personality

  • Someone who appreciates policies & procedures, yet can think on their feet to create win/win outcomes for customers and the business

  • Self-initiating and willing to take ownership

Benefits:

  • Employee Development Program with nationally recognised training and education to help you to achieve your goals and reach your full potential.

  • Access to Employment Hero with discounts and offers on hundreds of retailers and big brands, including on cinema tickets, corporate health insurance, shopping discounts and much more.

  • Employee discounts on car rental across the Bargain Car Rentals network.

  • Full training provided to get your up to speed quickly and contributing to the team.

  • Award hourly  base rate + shift penalties and a lucrative commission structure paid monthly 

Lastly but most importantly, you must have a positive attitude, you must love being part of a high performing team and you must get excited at the thought of working in a high paced environment. 

We look forward to receiving your application through Seek and taking the next steps. 

Should you be successful in moving to the next stage of recruitment you will receive an invitation to complete an online assessment, which includes answering video questions. 

Customer Service Representative
Bargain Car Rentals

Join an iconic brand, leading our Melbourne Airport - T3 store!

Flexible retail hours!

Great opportunities to develop yourself within the network.

Join an iconic brand, leading our Melbourne Airport - T3 store!

Flexible retail hours!

Great opportunities to develop yourself within the network.

From our humble beginnings in Adelaide in the early 2000’s, to now being the home of some of the most popular smoothies and juices across the globe. Boost Juice is an iconic Australian brand built on the philosophy of “love life” with the simple goal to make healthy living, tasty and fun for our customers! 

With over 800 stores across 13 different countries and counting. We are now seeking a passionate hospitality or retail leader with the positivity to lead our team of energetic Boosties, in the position of Store Business Manager! 

In your role, you will report directly to the Company Retail Manager, driving the business forward and overseeing the success of your store. As an established customer service leader, we want to see you lead by example and be hands on with your vibrant team of Boosties, supporting them to be the best they can be, delivering positive customer experiences! 

As a Store Business Manager, your role will involve –

  • Motivating your team of Boosties to promote the Boost Values and culture to deliver a positive customer experience.

  • Hiring, on boarding, training, rostering your team of Boosties

  • Implementing marketing campaigns to grow your business and delight your customers. 

  • Meeting the stores financial objectives. 

  • Grow and develop your team to be future leaders within the brand. 

  • Controlling purchasing costs and inventory levels

  • Maintaining operations by implementing and following policies & standard operating procedures

What are we looking for?

  • Proven leadership experience either a fast-paced hospitality, or retail environment. 

  • Solid business acumen.

  • Excellent administration skills.

  • Exceptional presentation, communication, time management & attention to detail.

  • Ability to maintain professionalism under pressure.

  • Ability to work a flexible rotating roster including nights/ weekends.

  • A profound focus on customer service and driven by results.

In return, you will work with a fun and passionate team who are driven by success and go out of their way to make every customer day an amazing one!

You will be rewarded with a competitive salary package and the opportunity to join a company that offers excellent career opportunities. Your career path is only determined by your ability, attitude & results.

Store Manager
Boost Juice Pty Ltd

Join our energetic, friendly and kind team

We are motivated to make people happy

Free parking, coffee, food, gym membership and EAP access

Join our energetic, friendly and kind team

We are motivated to make people happy

Free parking, coffee, food, gym membership and EAP access

Get to Know Us

Welcome to LaManna, where flavours, aromas, and unforgettable moments come together to spark joy. Food for us isn’t just fuel—it’s culture, tradition, and creativity, all served on a plate. We live for “the good things in life”, and we want you to be part of it.

Your Mission | Chef de Partie – Fornoria

At Fornoria, it’s all about Roman-style pizza al taglio, gourmet pinsas, and build-your-own paninis, paired with the finest Illy coffee. We’re looking for a Chef de Partie who’s ready to lead a station, cook with passion, and create dishes that make customers smile.

What You’ll Be Doing

  • Create Magic: Handcraft pizzas, pinsas, and paninis with speed, flair, and consistency.

  • Own Your Station: Keep your workspace clean, organised, and efficient—especially during the rush.

  • Innovate & Inspire: Bring your ideas to the table for seasonal menus and exciting new dishes.

  • Be a Team Player: Work seamlessly with the kitchen and front-of-house teams, sharing your skills and knowledge.

What We’re Looking For

  • Experience as a Chef de Partie

  • Master knife skills and strong knowledge of kitchen systems

  • Passion for fresh, quality ingredients—especially Italian-inspired cuisine

  • Solid understanding of food safety, hygiene, and kitchen standards

  • Thrives under pressure and loves a fast-paced environment

  • Strong communicator and team collaborator

  • Flexible schedule, including weekends and peak trade

Why You’ll Love Working Here

  • Fresh meals, snacks, and coffee on every shift

  • Staff discounts for you and your immediate family

  • Free gym membership

  • Access to our Employee Assistance Program

  • A supportive, creative team that loves what they do

Ready to Turn Up the Heat?

If you’re a chef who’s excited to bring energy, creativity, and love of food to a buzzing kitchen, we want to meet you.

Fornoria | Kitchen | Chef De Partie
LaManna Supermarket

FRONT OF HOUSE ROLES AVAILABLE

Join one of Melbourne’s most respected and fastest-growing hospitality groups. We are seeking talented and passionate Front of House staff for Scott Pickett’s Smith St Bistrot. 

We are currently recruiting for the following positions:

  • Section Waiters - Casual

  • Bartenders - Casual

These opportunities will be a career defining move for the right candidates. There is the opportunity to start immediately, work within the Group and learn from the best.

About Smith St Bistrot: 

Smith St Bistrot re-creates an authentic French bistrot experience with a north-side edge, returning the site to a Smith Street institution. The menu demonstrates Scott Pickett’s classic French training, with dishes inspired by his favourite dining experiences from all across Europe. Not just about the food, Smith St Bistrot will be a great place for locals to drop in regularly for interesting cocktails, local wines and boutique beers. The bistrot is open for dinner Monday - Saturday as well as lunches Friday - Sunday.

About the Scott Pickett Group:
The Scott Pickett Group is one of Melbourne’s most respected hospitality groups, helmed by Chef Restaurateur Scott Pickett. Our award-winning Melbourne restaurants include Matilda, Chancery Lane, Longrain, Estelle and Audrey's Sorrento. 

The role offers:

  • Competitive remuneration

  • Extensive career progression opportunities within the Scott Pickett Group 

  • A fast paced and vibrant team to learn and grow within

  • The opportunity to further skills with new techniques

  • Generous discount on dining across our group

About you: 

We are searching for enthusiastic personalities who have a passion for everything food, beverage and hospitality, with an attitude to match:

  • You have a minimum of 1 year experience in a similar role within a high volume restaurant (hatted experience preferred but not essential)

  • You have a good level of Australian food & wine knowledge, and the desire to continue learning

  • You can prove effective planning, time management and decision-making skills

  • You have the ability to think on your feet and be a leader rather than a follower

  • You will have front and back-end POS experience, with Ordermate experience preferred

  • You are able to prove your value in a similar role

  • You are able to keep up in a fast-paced business with Scott Pickett at the helm

  • You are excited to share your creativity, knowledge and skill with our team

  The Scott Pickett Group brand: 

  • Generous

  • Respectful

  • Bold

  • Grounded

  • Creative

  • Inclusive

APPLICATIONS OPEN NOW - send your Cover Letter and Resume to 

liam@scottpickettgroup.com.au or apply directly online


Front of House Staff
Smith St Bistrot

Potential to move from casual to part time

Training Provided

Small, friendly team

Potential to move from casual to part time

Training Provided

Small, friendly team

This hands-on role is mainly in our housekeeping team, helping keep our park spotless and our accommodation guest-ready. You’ll also step in to support reception and lend a hand in the café when needed. A perfect role for someone who enjoys a bit of variety and loves creating great guest experiences.

If you take pride in your work, enjoy meeting people, and like to stay busy, we’d love to hear from you!

Business Overview

Amberlee is a resort-style family holiday park nestled on 25 acres of native bushland on the Mornington Peninsula. We offer self-contained cabins and villas, camping sites with private ensuites, annual holiday homes, and over 55’s community living. Our facilities are designed to maximise opportunities for families to make memories at Amberlee, these include swimming pools, an aquatic playground, mini-golf course, adventure playgrounds, sports courts (tennis, basketball), bush walking spaces, and more. We pride ourselves on friendly, high-quality guest service and creating a welcoming, relaxing experience for all our clients.

We are a small, close-knit, family-friendly team, with warm, genuine interactions at the heart of guest experience. If you enjoy variety, outdoors, meeting people, and stepping into different roles during a shift then Amberlee may be just the place for you.

The Role

As a valued member of our small, family-friendly team, you’ll enjoy a varied and rewarding role where no two days are the same. From welcoming guests at reception to keeping our grounds and cabins looking their best, your contribution will directly shape the guest experience.

Housekeeping – Help ensure our cabins, site ensuites, shared spaces, café and laundry facilities are maintained to the highest standards, while managing linen and supporting general maintenance or safety issues.

Reception – As the primary relief support for our office managers you will be required to greet guests with a smile, assist with seamless check-in/check-out, manage reservations via Newbook (training provided), and handle enquiries by phone, email, and in person.

Food & Beverage – Assist in our café by preparing and serving snacks, drinks, and barista coffee, while maintaining hygiene, stock levels, and compliance with food safety standards.

Health & Safety – Work in line with Amberlee’s policies and procedures to keep yourself, your teammates, and our guests safe at all times.

Key Responsibilities

With a primary role of housekeeping this diverse role will also see you take on a variety of tasks to support both our guests and the smooth running of the park:

Housekeeping & Presentation

  • Clean and maintain cabins, villas, ensuites, laundry, and shared spaces to a high standard.

  • Support with linen handling, lifting of supplies, and restocking.

  • Keep common areas tidy, welcoming, and comfortable for guests.

  • Report issues, concerns, and stock levels to the office management team

Guest Services & Reception

  • Welcome and assist guests, manage check-in/check-out, and respond to enquiries.

  • Handle reservations and accounts using Newbook software (training provided).

  • Assist and direct visitors within the park, providing helpful information.

  • Relief Cover- being onsite and covering reception in the manager's absence

  • Manage guest requests, feedback, and maintenance reports, escalating issues promptly to management where needed.

Café, Grounds & General Duties

  • Serve snack, drinks, and barista coffee in the café.

  • Maintain café cleanliness and restock drinks, snacks, and supplies.

  • Assist with stock rotation, deliveries, and invoicing.

  • Operate the POS system, handling cash and card payments accurately.

  • Assist with light groundskeeping (sweeping, raking, weeding, emptying bins, clearing debris).

  • Support the upkeep of facilities and amenities, including basic pool maintenance (training provided).

  • Contribute to the safe, well-kept, and inviting appearance of the park.

  • Team Contribution & Flexibility

  • Work together with your teammates to create a positive guest experience.

  • Contribute to a positive team environment and be flexible to work weekends, public holidays, and peak holiday periods.

What We’re Looking For

To thrive in this role, you’ll bring a mix of practical skills, flexibility, and a genuine passion for creating great guest experiences.

You’ll need:

  • A current Working With Children Check (or willing to obtain)

  • A Valid Responsible Service of Alcohol (RSA) certificate (or willing to obtain)

  • Availability to work on a 7-day rotating roster, including some weekends

  • Physically fit to carry out cleaning duties, lift items, and work outdoors

You’ll shine if you have:

  • Strong customer service and communication skills with a friendly, professional manner

  • Reliable, punctual, and able to work both independently and as part of a team

  • Good attention to detail and pride in cleanliness and presentation

  • A friendly, professional manner and excellent presentation

  • Flexibility, reliability, and a proactive, can-do attitude

  • Confidence with computers (Newbook experience a bonus)

  • Cash handling and basic admin skills

  • Previous hospitality or cleaning experience (desirable, not essential)

  • First Aid/CPR certification (a plus)

  • Knowledge of the local area and tourism industry (a bonus)


You’ll Be a Great Fit If You’re:

  • Friendly, reliable, and love being part of a team

  • Comfortable working indoors, outdoors, and on your feet

  • Happy to roll up your sleeves and help out wherever needed

  • Tech-confident and quick to pick up new systems

  • Passionate about giving our guests a warm, family-friendly experience


What You’ll Get

Working at Amberlee means you will:

  • Be part of a small, friendly, family-oriented team where your contributions are valued

  • Enjoy working in a beautiful natural setting with lots of variety in your day-to-day tasks

  • Experience both guest-facing work and behind-scenes (cleaning, housekeeping), so no two days are the same

  • Have opportunities for development; strong performance may lead to more hours (or even a part-time contract) or greater responsibilities

  • Paid under the Hospitality Award at a casual rate of $33.38 per hour (inc. casual loading) *penalty rates apply on weekends and public holidays.

Our Values

Our values are at the heart of our business and the foundation of our culture. They are our compass, guiding our decisions and actions.

  • CANI- Constant and never-ending improvement

  • Family Friendly service- from our Family to yours- providing quality Family holidays since 1982

  • Positive holiday memories last forever- quality service, quality facilities, Peninsula proud

How to Apply

If this sounds like you, we would love to hear from you!

Please send:

  • Your resume

  • A short cover letter telling us:

  • Why you think you’d enjoy this multi-role position at a family holiday park

  • Any relevant experience (reception, café, cleaning etc.)

  • Your availability (which days, hours, including weekend availability)

to: office@amberlee.com.au

Applications close on: 10/11/2025
Or earlier if we find the right person.

✨ This is a casual role with the potential to grow into part-time. If you’re positive, outgoing, and love variety in your work, we’d love to hear from you!

Guest Experience Assistant - Housekeeping, Reception, & Café.
Amberlee Family Holidays

Mitchelton Location

Salary Packaging - No Weekends

Immediate Start Available

Mitchelton Location

Salary Packaging - No Weekends

Immediate Start Available

Resident Experience Manager – Make Every Day Meaningful

Churches of Christ – Residential Aged Care, Mitchelton
Permanent Full-Time | Monday to Friday

Create a place that feels like home — for our residents, their families, and our team.

About the Role:

At Churches of Christ, Mitchelton, we’re looking for a warm, proactive, and people-focused Resident Experience Manager to join our aged care home. This is more than just a management role — it’s an opportunity to shape the everyday experience of our 98 residents by ensuring the home is safe, vibrant, welcoming, and deeply respectful of individual needs.

In this newly created position, you’ll be the heartbeat of non-clinical operations. You’ll lead and inspire a dedicated team — including lifestyle, kitchen, cleaning, maintenance, and gardening — and collaborate closely with our Service Manager and clinical staff to ensure everything runs smoothly and compassionately.

If you’re someone who thrives on making others feel valued and comfortable, this is the role for you.

What You’ll Do:

  • Be a resident advocate — listening to their needs and ensuring their voices shape their environment
  • Lead and support non-clinical teams, bringing out the best in each person
  • Oversee essential operational areas like cleanliness, food service, safety, lifestyle activities, and maintenance
  • Manage stock, ordering, budgeting, and compliance with safety and food regulations
  • Proactively handle concerns or complaints with empathy and professionalism
  • Regularly audit services and look for opportunities to improve resident satisfaction

Who We’re Looking For:

You are someone who cares deeply about people and wants every resident to feel seen, heard, and respected. You love finding ways to make things better, and you bring a solutions-focused mindset to your work. You understand that small details — a freshly made bed, a friendly chat, a warm meal — can make a world of difference.

You’ll bring:

  • A customer-first approach, driven by compassion, innovation and continuous improvement
  • Strong leadership skills (ideally from hospitality, aged care, or customer service environments)
  • Hands-on experience with food preparation and ordering for large aged care or similar facilities
  • Knowledge of HACCP, GMP and food safety requirements (or willingness to learn)
  • A Food Safety Supervisor certificate (or willingness to obtain)
  • Ability to manage multiple teams, tasks and priorities with care and confidence
  • A current (or willingness to obtain) National Police Check
  • Full Australian work rights

Why Join Us?

At Churches of Christ, you’ll be part of one of Australia’s largest not-for-profit care providers with over 140 years of experience supporting individuals, families and communities. Our work is guided by strong values: Unconditional Love, Continual Innovation, Mutual Trust, Wise Stewardship, and Safety.

We offer:

  • Generous salary packaging up to $18,549 tax-free
  • Supportive team culture and meaningful work
  • Employee Assistance Program and wellbeing support
  • Retail discounts and ongoing professional development
  • Opportunities to grow in a mission-driven organisation

Ready to create a home where people truly feel they belong?

Apply now and help us make every day brighter for our residents.
Visit www.cofc.com.au to learn more.
For a confidential chat, contact Inder  on 07 3513 9010

We welcome applications from people of all backgrounds and strongly encourage Aboriginal and Torres Strait Islander people to apply.
Applications will be reviewed as received.

Resident Experience Manager
Churches of Christ

FIFO From Perth

Accept the swings you want to work from your mobile phone

Opportunity to work across multiple sites and expand your experience

FIFO From Perth

Accept the swings you want to work from your mobile phone

Opportunity to work across multiple sites and expand your experience

At 28 Villages, we provide remote accommodation, catering and support services to mining companies operating in remote Western Australia. We deliver village management services, bringing our villages to life through friendly customer service and outstanding catering.

We’re on the lookout for an experienced and adaptable Relief Village Manager to support the smooth operation of our remote village sites across WA. This is a pivotal role for someone who thrives on variety, builds strong team culture, and delivers exceptional resident experiences — wherever you're placed.

What You’ll Be Doing:

As a Relief Village Manager, you’ll step in across various sites to lead and manage day-to-day operations, ensuring high standards in service delivery, safety, and team performance. Your responsibilities will include:

  • Leading and mentoring village teams (kitchen, housekeeping, cleaning, retail, etc.)
  • Ensuring smooth operational handovers and continuity of service
  • Managing client and resident relationships with a customer-first mindset
  • Upholding compliance, safety, and quality standards
  • Reporting, budgeting, and general administrative duties
  • Supporting site morale, team engagement, and positive culture

What Makes You a Great Fit:

  • Previous experience managing or supervising remote village operations
  • Strong leadership and people management skills
  • Excellent communication and organisational abilities
  • Calm under pressure, adaptable, and solutions-focused
  • Understanding of HSEQ, HACCP, and FIFO compliance requirements
  • Ability to lead diverse teams with confidence and empathy

Role Requirements:

  • Valid Manual drivers licence
  • Approved Managers licence
  • Proficient in using INX Software
  • Good computer skills using the Microsoft Suite 
  • Prior experience in Management of remote mining villages
  • Ability to pass a medical and drug and alcohol screen
  • National Police Clearance, or willing to obtain one
  • Safety and Training qualifications will be highly regarded.

Why 28 Villages?

  • You’ll be known by name, not just an employee number
  • Variety and flexibility — no two swings are the same
  • Opportunity to work across multiple sites and expand your experience
  • Family-friendly 8/6 roster
  • Flights, food, and accommodation included
  • Be part of a close-knit team with a strong sense of purpose
  • Access to Compass Group career pathways, training, and global opportunities
  • Employee benefits, recognition programs, and wellbeing support

The Benefits

As a Manager with Compass Group, you will have the support, infrastructure, systems and processes that you would expect from a global organisational. To be recognised as an employer of choice we also have an attractive benefits program including a competitive salary and incentive scheme, recognition programs and company discounts. If you're looking for a career where you set the standard for personal advancement, then Compass Group is for you. Working together, we will continue to experience success as the industry's best.

If you believe that you have the necessary attitude and skills for this role then don't hesitate, apply now!

Relief Village Manager
Compass Group

Looking to take the next step in your hospitality career? Whether your passion is food, beverage, gaming, or all of the above, we have exciting management opportunities across Sydney.

We're working with some of the city's top pubs, restaurants, bars & other venues, from vibrant food-focused establishments to high-energy gaming and sports bars. If you're a hospitality leader ready for a fresh challenge, we want to hear from you.

Current Roles Include:


🔹Penrith Area - Iconic high-volume F&B and entertainment venue - Assistant Manager | $85-85K + Super
🔹Northern Beaches - High Volume Venue with National Group - Assistant Manager | $80-90K + Super
🔹Inner City & CBD - Established Pub group, corporate crowd - Assistant Manager | $80-85K + Super 🔹Inner City & CBD - Busy Multi-facet Pub, live entertainment Assistant Manager | $80-85K + Super
🔹Eastern Suburbs -
Higher End Food and Beverage Offering - Assistant Manager | $75-85K + Super
🔹Inner City - Busy Gaming focused Pub - Assistant Manager | $75 - $80K + Super
🔹North Sydney - Mix of locals and corporate Crowd with entertainment - Operations Manager | $90K + Super
🔹Rocks Area - Locals, tourist and corporate mix - Assistant Manager | $80-85K + Super

Who We're Looking For

✔ Experienced leaders with a passion for hospitality
✔ Strong people management & customer service skills
✔ Background in Restaurants, F&B, gaming, or multi-faceted pub operations

Not actively looking but open to options? Let's chat about your next career move - whether it's now or in the future. Confidential discussions welcomed.

📞 Call Stephen on 0404 144 717 today to explore the best opportunities in Sydney's hospitality scene.



Assistant Managers | Pub Venues $75K - $90K + Super
Frontline Hospitality Sydney

Vibrant Workplace Environment

Strong Support Network

Central Gold Coast Location

Vibrant Workplace Environment

Strong Support Network

Central Gold Coast Location

Located in the heart of Mermaid Beach, Gold Coast, Turtle Beach Resort is currently seeking multiple experienced workers who are motivated and committed to providing exceptional service. 


Employment Status: Casual 

Hours Available Per Week: Approx. 20

On-site training and ongoing support will be provided to the successful applicant. Duties include: 

  • Operation of PMS i.e. Property Management System (Currently utilising REI Cloud).

  • Support guest queries and action, as required.

  • Process guest arrivals and departures.

  • Input bookings.

  • Attend to daily emails.

  • Balance EFTPOS and banking at end of shift.

  • Troubleshoot guest complaints, where required 

  • Maintain communication with relevant departments e.g. Maintenance, Housekeeping, Activities, Administration etc.


Personal Specifications

  • Previous reception/reservation experience required. 

  • Professional presentation and work ethic.

  • Exceptional communication skills, written and verbal.

  • Efficient understanding of Microsoft Office programs and functions.

  • Ability to operate property management system.

  • Ability to work morning and night shifts on a 7-day rotating roster.

  • Team focused with the ability to work autonomously.


About Us: Turtle Beach Resort

Turtle Beach Resort is one of the largest, privately owned, family-orientated holiday resorts on the Gold Coast. This award-winning resort has been in continuous operation for over 15 years.

Situated within 400 meters of Mermaid Beach, right on the Gold Coast Highway the Resort is set in beautiful tropical gardens teeming with wildlife and a whole range of holiday activities. These include 6 pools, a full-size tennis court, the amazing Splash Zone waterpark, kids cinema, guest BBQ's and a 'putt putt' golf course around the grounds, in addition to a licensed onsite restaurant and convenience store.


To apply for this exciting role, please apply via SEEK.

Please do not contact the resort. All applicants will be notified of application status via SEEK.

Guest Service Agent (Reception)
Turtle Beach Resort