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Can you work late evenings or overnight shifts? Are you wanting a job where you are happy to fill in when needed? We have the hours, do you have the time? We work 24/7 and we are looking for you and your excellent customer service skills to join us.

A job with us means you would answer incoming calls, record caller/situational details, dispatch work, and information according to client protocols. We have a diverse range of clients that include medical professionals through to tradespeople and everything in between.

You are the type of person that can multitask, sometimes under time pressure. Your diligence, mindfulness and a “Can Do” approach to your work means you keep your professionalism and work quality whilst using multiple computer screens and various programs to accurately record details of calls and still provide a true representation of the caller requirements.

Having effective communication skills to help callers in resolving or escalating their issues is necessary. As well as the ability to follow procedures as documented according to the service we offer our clients.

Being able to adapt to the situation and client you are representing is an integral part of your work. We have a talented team of people who take pride in the work they do to ensure each of our clients can build their business and achieve their goals.

Great jobs are not just for people in the capital cities. They are in the country too. We can offer you the opportunity to work for a business that is local to Lismore and gives the chance for you to work various shifts, earn money and still be able to enjoy the country life. Apply now, we would love to talk to you and see if you are our next key team member.

Call Centre Officer
AVA Security Group Pty Ltd

About us

Concrete Sales has the largest concrete supply network. No other supplier has access to a supply network this big by making one call. We can supply premixed concrete to anyone and do so in South Australia, New South Wales, Queensland and Victoria all based out of our office in Bayswater VIC. We specialise in looking after “the little guys” in the industry and the DIY market.

Our culture is a committed work family. We care about each other and our business; one we are immensely proud of. 

Being a small business, we pride ourselves on pitching in and supporting our fellow colleagues. If we need to stay back on occasions, we do and we rotate a half Saturday morning shift throughout the entire team; which attracts additional pay. We need you to be flexible! Between Monday - Friday 6.00am - 5.00pm. Our staff have a particular shift however now and then we need to be flexible with each other.

Concrete Sales Values

Focus on customers first; be helpful and supportive; communicate openly and honestly; be nimble and flexible; take initiative and work hard; and be passionate and have fun.

What’s in it for you?

  • It is demanding at times, exciting, challenging and above all rewarding. The day is gone in the blink of an eye.

  • We have a relaxed dress code.

  • We are a great group of people to work with.

  • There is always lots of laughs!

  • We are growing our fabulous little business

  • We have a brand spanking new office 

  • Situated in Bayswater so great for Eastern Suburbs locals

About you

We are seeking a detail-oriented people person who can and who will enjoy working in our fun loving, passionate customer service team. We love our customers, and we work energetically all day long. Good attention to detail – this must come naturally to you.

Responsibilities

  • Taking concrete orders over the phone, paying high attention to the details of the order

  • Converting quotes into sales

  • Providing amazing customer service by developing close relationships with our customers and suppliers; most of whom partner with us on a regular basis

  • Processing payments and reconciling

Skills

  • Microsoft Office computer skills including being proficient in Excel

  • Demonstrated experience with invoicing would be highly regarded

  • Soft skills: adaptability, enthusiasm, empathy and patience. We need someone who can show the customer how important they are to us and the business by interacting with customer in a super friendly- helpful and positive way.

If you are a passionate people person, we would love to hear from you.

Customer Service Officer
Concrete Sales

Permanent Position with an Immediate Start!

No weekend work

No late night shopping

Make a real difference in people’s lives!
We’re looking for a warm and professional Showroom Customer Service Advisor to join a well established company in Geebung.

About the Role

You’ll be the welcoming face of the showroom. Once trained, you’ll use your product knowledge to guide customers toward the right solutions with care and professionalism.

About You
  • Have experience in a customer-facing role (retail, reception, or healthcare)

  • Present yourself professionally and communicate with warmth and empathy

  • Enjoy helping people and delivering genuine service outcomes

  • Possess intermediate computer skills

Ready to Join?

If you love helping others and want a stable role where you can make a real difference every day, click APPLY NOW or email your resume to claudia@youngbrookrecruitment.com.au.


Customer Service Advisor - Monday to Friday | Immediate Start
Youngbrook Recruitment Pty Ltd

Transdirect is an Australian-owned and operated provider of courier services to a wide range of consumer and business customers

Our clients are able to obtain a list of quotes and book online any time at Transdirect.com.au 

Our busy Perth call centre deals with inbound enquiries by phone, supporting over 100,000 customers across Australia. 

We are looking for our next essential addition to the phone team.

We don’t take bookings over the phone so you will be dealing with customer issues or providing help and advice, occasionally a quote over the phone if requested. This is not a sales role but we do expect you to understand the value of our services and their particular differences, in order to help customers get the most out of our service.

As the ideal candidate, you will LOVE being on the phone and enjoy being busy and engaged all day providing great customer service and finding that time flies whilst doing so.

In addition:

- Exceptional telephone manner, well spoken, clear, friendly and polite.
- Excellent email etiquette
- Customer focussed but able to manage expectations 
- A good level of all-round computer literacy
- Able to use a variety of systems in line with handling enquiries
 (CRM, online portals etc)
- Used to liaising with various departments via email and Direct message (Slack, Discord etc)
- The ability to prioritise and capture information clearly and concisely 
- A fast learner with a keen eye for detail and lateral thinking skills.
- Grace under pressure 
- Be available Mon - Fri from 7:00am-3:30pm (6am - 2:30pm during Eastern daylight savings, whilst we are Perth based, our opening hours reflect where most of our customers reside) 

If we are right for each other, you will join an established and supportive team handling a high number of inbound calls from customers regarding the service they have booked. Liaising with our many carrier partners fulfilling said services, ensuring that any issues are remedied to the best of our ability and in the best interests of all parties.

Typical enquiry types include (but are not limited to):

- Late Parcel Enquiries 
- Missed Collections
- Bookings Cancellations 
- Quotes and requests for advice on shipping

At Transdiect we feel like we have something special, and we are looking for someone that sees that too, to join our team and love what they do every day.
If you think it's you, get in touch!


 

Customer Service Call Centre Operator
Transdirect

At Wealth Hub Australia, our mission is to help everyday Australians build wealth and achieve financial independence safely through property investment.

We believe in hiring the best and rewarding your achievements generously.

We are a nationally recognised financial services company, based in Southport. Due to our exponential growth, we are now seeking to build up our Lead Generation Department.

You will be calling potential clients to arrange appointments for our Consultants. Your core responsibility is to arrange these appointments, ensuring that the client has a clear understanding of what is expected in their appointment.

We work in the area of mortgage reduction, tax minimisation, and retirement planning. Our clients typically range from 35 to 55 years old. You, therefore, must be able to communicate with this demographic.

To be considered for this role, you will have:

  • Prior experience in appointment setting, ideally with knowledge of the finance/real estate industry

  • Great listening skills and a genuine desire to help people

  • Excellent oral English communication skills

  • A commitment to achieving company and personal KPI's

  • A confident and outgoing personality, with great client objection handling skills

  • Highly professional telephone manner

  • The desire to be involved with a company that rewards achievers
     

Our lead generation division is one of the best in the industry and right now we require a top performer to join our already successful team.

  • Your working hours would be 9.00am - 2pm, Monday to Thursday, more hours also available depending on results.

  • Generous hourly rate for the right candidate + lucrative bonuses


Our company focuses on helping people achieve lifetime goals, and we expect our employees to share this commitment towards our prospective clients as well.

If you are willing to work hard and be rewarded with a great hourly rate, as well as excellent bonus structures available, then please apply!

Appointment Setter (Work From Home)
Wealth Hub Australia

About the role

On offer is a 6 month contract with full time hours within a prominent State Government department. This customer service role will see you liaising with customers through inbound calls to provide support and assistance.

  • Pay Rates $37 per hour + superannuation
  • 37.5 hours per week - Monday - Friday

Responsibilities:

You will provide a high level of customer service and will be required to interact with customers and provide support for general enquiries and assist where needed.

  • Maintain a high level of professionalism
  • Answer general enquiries and support with complaints
  • Assist with payment queries including payment of invoices or payment plans
  • Navigate through multiple screens and programs whilst being on the phone
  • Undertake information and records management processes, updates and reviews

About you:

  • Contact centre experience
  • Excellent verbal communication skills
  • Professional phone manner
  • Able to remain calm when handling sensitive situations

Requirements:

  • Available to start within 1 week
  • A valid Nationally Coordinated Criminal History Check within the last 12 months is MANDATORY to be considered for this role.

Please note: This role is based in an inner-southern suburb, public transport may be difficult.

Interested?

What you need to do now:

If you're eager to find out more, click 'apply now'

Or to discuss the role further or send your CV please email Monique Costanzo at monique.costanzo@randstad.com.au

Due to high volumes of applicants only those shortlisted will be contacted

If you are already registered with Randstad - perfect! Please send an email to register your interest for this role and we will be in touch!

Why work for Randstad?

Join Randstad's community of contractors for customer service roles across various Government departments. Working as a contractor with Randstad comes with many benefits.

  • We offer three pay runs per week ensuring you are always paid within the week.
  • Access to My Randstad portal for easy payslip access
  • Exclusive access to roles before we go to market
  • Discounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts Cinemas and many more
  • Access to our employee assistance program services, including counselling services.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Call Centre Operator - State Government
Randstad - Business Support

Exciting opportunity to be part of an amazing work culture

Flexible working location and hours - Work from home

Supportive environment with loads of employee benefits

Exciting opportunity to be part of an amazing work culture

Flexible working location and hours - Work from home

Supportive environment with loads of employee benefits

Contact Centre Consultant

Remote Working Location (Work from home)

  • Exciting opportunity to be part of an amazing work culture
  • Flexible working location and hours
  • Supportive environment with loads of employee benefits

Belgravia’s customer care team is looking for passionate Contact Centre Consultants in our Tourism division.

The Role

To provide support to our group of Caravan Parks, Holiday Parks and Wellness Centres across Victoria.

 

We currently have opportunities for full time roles. The role will attract representatives who have flexible availability to work a rotating roster including weekend shifts. This is a fully remote work from home position.

The role responsibilities will include:

  • Inbound and outbound guest communication through phone, email, SMS and live chat
  • Provide excellent customer service, by responding to guests’ needs or concerns and ensure the quality of service meets agreed customer experience standards
  • Engaging with guests, promoting and up-selling our services
  • Supporting our Caravan Parks, Holiday Parks, Wellness Centres with securing and managing bookings.
  • Responsible for conversion of online enquires to sales
  • Develop positive relationships with guests to provide a great guest experience

The ideal candidate will have:

  • Strong attention to detail
  • Experience in guest facing roles
  • Excellent verbal communication skills
  • Proficient use of computers and IT systems
  • Solution focused

Essential qualifications:

  • National Police check
  • Working with children check

The Company 

BelgraviaPRO is a management services company specialising in the operation of tourism properties, from campgrounds to large-scale tourist parks.

  

Submit your resume and cover letter by clicking on the apply now button.  

 

We will provide innovative recruitment strategies to remove any barriers that may prevent potential suitable applicants. These includes: 

  • A dedicated contact person to receive expressions of interest in the job and complete a verbal job application during which the person answers questions over the telephone. 
  • Allowing a short video submission describing their application for the job
  • Allowing a support person during an interview

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.  

Contact Centre Consultant - Tourism (VIC)
Belgravia Health & Leisure Group

Work from home Monday and Tuesdays - In the office Wednesday - Friday.

Work for a tight-knit team with a husband and wife owners.

Strong passion and purpose behind the business.

Work from home Monday and Tuesdays - In the office Wednesday - Friday.

Work for a tight-knit team with a husband and wife owners.

Strong passion and purpose behind the business.

Customer Service Representative

Bondi Meal Prep – Hybrid Role

Full-time | Immediate Start | Monday to Friday 9:00am –5:00pm

Pay - 30 - 35 per/hour

Are you a customer service pro who has a passion for health and fitness? Join our

growing team at Bondi Meal Prep! We’re on the lookout for a proactive and reliable

Customer Service Representative who is passionate about providing excellent

support via email, live chat and once trained up over the phone.

Key Responsibilities

  • Respond to all customer emails and chat enquiries promptly and professionally

  • Resolve customer issues and complaints while maintaining a positive relationship

  • Liaise with internal teams (e.g., couriers and transport) to ensure accurate and timely delivery of our meals

  • Maintain detailed records of customer issues and resolutions

  • Identify opportunities for improvement in customer service processes

  • Complete weekly admin tasks including editing subscriptions and creating/uploading SMS lists

Job Requirements

  • Minimum 2 year experience in a customer service role

  • Excellent written and verbal communication skills

  • Strong problem-solving skills and ability to de-escalate challenging situations professionally

  • Proficiency in Gmail and Google Docs/Sheets

  • High attention to detail and solid organisational skills

  • Ability to multitask and prioritise tasks effectively

  • A positive attitude, team mindset, and strong work ethic

Must have the following home office setup:

  • Personal laptop or desktop computer

  • Broadband internet with strong, stable connection

  • Backup internet option (e.g. hotspot)

  • Computer must be free of malware/viruses

  • Active WhatsApp account for internal communication

Why Join Us?

  • Flexible Office/work-from-home role

  • Supportive, tight-knit team

  • Opportunity to grow with a dynamic business that’s passionate about health and wellness.

Work Hours

  • Monday – Friday 9:00 am – 5:00 pm

Apply now with your resume and a short cover letter telling us why you’d be a great fit for this role! When applying please write "BMP Serious applicant" at the top so we know you have read this job description in full.

Job Type: Full-time

Pay: 30-35 per/hr

Experience:


  • Customer service: 2 years (Required)


Language:


  • English (Required)


Work Location: Hybrid

Customer service representative
Bondi Meal Prep

Career growth - grow with a global tech company offering real development.

Career growth - grow with a global tech company offering real development.

We’re on the hunt for a Customer Success & Sales Specialist, a hybrid role that combines Level 1 Support and Inbound Sales.

You’ll be the first friendly voice our clients hear, helping them troubleshoot, guiding them through our platform, and ensuring every interaction leaves them feeling supported, informed, and valued.

At the same time, you’ll learn how to identify opportunities, nurture inbound leads, and contribute to sales growth, all while delivering an exceptional customer experience.

You don’t need to come from a tech background; we’ll provide full training and development across both support and sales.

 What You’ll Be Doing

  • Deliver world-class customer service through chat, phone, and email support

  • Assist customers with platform setup, troubleshooting, and product questions

  • Identify sales opportunities through great conversation and product knowledge

  • Support inbound leads and convert them into happy, long-term customers

  • Collaborate closely with our Support, Sales, and Marketing teams

  • Maintain accurate customer data and communication notes in our CRM (HubSpot)

  • Continuously learn and grow your product knowledge and soft skills

What We’re Looking For

  • A genuine people person who loves solving problems and helping others

  • Excellent written and verbal communication skills

  • Strong attention to detail and follow-through

  • Ability to multitask in a fast-paced environment

  • A team player who values collaboration and positive energy

  • A passion for delivering an exceptional customer experience — above all else

  • Willingness to learn both technical support and sales fundamentals

  • Experience in customer service, sales, or helpdesk environments will be highly regarded — but attitude, curiosity, and care matter most.


Customer Success & Sales Specialist (Level 1 Support Hybrid)
SMSGlobal Pty Ltd

Laugh Everyday!

Dynamic Team!

Modern Technology & Facilities

Laugh Everyday!

Dynamic Team!

Modern Technology & Facilities

TSV Automotive, a leading name in the automotive industry in Townsville, is excited to present an excellent opportunity for a Service Advisor at our multi-brand dealership. Representing prestigious and dynamic brands like General Motors Specialty Vehicles, Jaguar, Land Rover and BYD Automotive, we are dedicated to delivering excellence in automotive solutions, customer service, and support.


The Role:

We are seeking a proactive and enthusiastic Service Advisor to join our team. As a key point of contact for our clients, you will play a pivotal role in ensuring exceptional customer service throughout the vehicle servicing process. This includes managing bookings, providing updates, and coordinating service activities to maintain the highest levels of customer satisfaction.

Responsibilities:

• Acting as the main liaison between customers and the service department.

• Handling service bookings, schedules, and repair orders.

• Communicating vehicle service updates and timelines to customers.

• Providing expert advice on recommended maintenance and repairs.

• Ensuring customers are fully informed about costs, services, and completion times.

• Coordinating with technicians and other team members to ensure smooth workflow.

• Maintaining up-to-date knowledge of our vehicle brands and services.

• Addressing customer concerns promptly and professionally.


Requirements:

• Proven experience as a Service Advisor or in a customer service role.

• Strong communication and interpersonal skills.

• Ability to multitask and thrive in a fast-paced environment.

• Proficiency in Microsoft Office and a quick learner of dealership software systems.

• A proactive and solutions-focused approach to customer service.

• Knowledge of the automotive industry is highly regarded but not essential.


We Offer:

• A competitive salary and a supportive team environment.

• Ongoing training and development opportunities.

• The chance to work with some of the world’s most iconic automotive brands.

• A dynamic and engaging role that is crucial to our dealership’s success.


If you’re a motivated and organised individual with a passion for delivering excellent customer experiences, TSV Automotive would love to hear from you.

TSV Automotive is an equal-opportunity employer and welcomes applications from all who meet the essential requirements of the role.

We look forward to welcoming you to our team!

Service Advisor
Eagers Automotive Townsville