Call Centre Officer
AVA Security Group Pty Ltd
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Can you work late evenings or overnight shifts? Are you wanting a job where you are happy to fill in when needed? We have the hours, do you have the time? We work 24/7 and we are looking for you and your excellent customer service skills to join us.
A job with us means you would answer incoming calls, record caller/situational details, dispatch work, and information according to client protocols. We have a diverse range of clients that include medical professionals through to tradespeople and everything in between.
You are the type of person that can multitask, sometimes under time pressure. Your diligence, mindfulness and a “Can Do” approach to your work means you keep your professionalism and work quality whilst using multiple computer screens and various programs to accurately record details of calls and still provide a true representation of the caller requirements.
Having effective communication skills to help callers in resolving or escalating their issues is necessary. As well as the ability to follow procedures as documented according to the service we offer our clients.
Being able to adapt to the situation and client you are representing is an integral part of your work. We have a talented team of people who take pride in the work they do to ensure each of our clients can build their business and achieve their goals.
Great jobs are not just for people in the capital cities. They are in the country too. We can offer you the opportunity to work for a business that is local to Lismore and gives the chance for you to work various shifts, earn money and still be able to enjoy the country life. Apply now, we would love to talk to you and see if you are our next key team member.