Customer Service Representative
TRS - Public Sector
Contract/Temp
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Customer Service Representative - NSW Government
We are seeking experienced Customer Service Representatives to join a professional government Service Centre team in Castle Hill.
Please note that candidates must be based in NSW to be considered for this role.
This is an on-site role — successful candidates will be required to work from the Castle Hill Service Centre for all shifts.
Position Details:
If you have relevant skills & experience, please submit your latest CV in Word format.
We are seeking experienced Customer Service Representatives to join a professional government Service Centre team in Castle Hill.
Please note that candidates must be based in NSW to be considered for this role.
This is an on-site role — successful candidates will be required to work from the Castle Hill Service Centre for all shifts.
Position Details:
- Location: Castle Hill (on-site only)
- Start Date: ASAP
- Assignment Length: Anticipated until 2nd Jan 2026 with potential to extend
- Rate: $35.80 per hour + super
- Hours: Monday - Friday, 35 hours per week
- Pre-employment checks: Police Check and two professional references required
- 2–3 years of customer service experience (call centre, administration, retail or similar)
- Excellent written and verbal communication skills
- Prior experience working in an office environment
- Intermediate computer skills, including:
- Typing and navigating computer systems (mouse and monitor use)
- Strong email etiquette
- Proficiency in Microsoft Office, particularly Outlook and Teams
- Ability to quickly learn new systems and software
- Previous government experience is desirable but not essential
- Initial training is delivered virtually and will prepare you to perform the role effectively
- Ongoing on-site support will be provided by colleagues and managers once training is completed
If you have relevant skills & experience, please submit your latest CV in Word format.