• Serve as the first point of contact for customers via inbound and outbound calls, providing timely, courteous support.
• Build strong internal partnerships to ensure smooth handovers and clear communication across departments.
• Manage service bookings end to end, maintain accurate records, and optimise workshop scheduling and appointment systems.
• Meet key performance measures, including call quality, customer satisfaction (NPS), booking conversion, and efficiency metrics.

• Experience in a high-volume contact centre, customer service or retail environment.
• Proven ability to handle conflict resolution professionally and calmly.
• Current Australian working rights (e.g., citizen, PR, or valid visa).

• Full time, permanent position from day 1 – immediate starts available
• Hybrid work arrangement (2 days work from home) after probation period of 6 months
• Supportive leader who leads from the front, with internal progression success stories
• Onsite free parking, 5 minutes walk public transport
• Work for a market leader in automotive services

• Scheduling medical appointments
• Quality checking medical results
• Adhering to KPIs including client wait times and reporting requirements
• Logging all calls and monitoring phone queues
• Data inputting
• General administration duties

• The ability to manage a diverse client base via phone and email
• Well-developed communication skills with an excellent phone manner
• A professional work ethic, willing to work independently as well as part of team
• Proficiency in Microsoft Office applications including Outlook and Excel
• Highly organised with the ability to prioritise and multi-task
• Willingness and flexibility to undertake additional tasks as required

• Ongoing training and development
• Stable, reputable national healthcare provider (part of the global Sonic Healthcare)
• Paid parental leave
• Numerous discounts including travel, gym membership and health insurance options
• Novated Leasing
• Discounted fees for various medical services e.g. pathology, radiology and travel health
• Employee Assistance Program
• Focus on corporate social responsibility e.g. fundraising, supporting community events

Position Overview:

• Role Title: Claims Manager
• Contract Length: 12-Month Opportunity
• Brand: Terri Scheer
• Location: 1 King William St, Adelaide

Make a real impact, one claim at a time.

Are you someone who thrives on helping others and navigating complex situations with empathy and confidence? At Suncorp Group, we’re looking for passionate professionals to join our Terri Scheer Claims team – one of Australia’s leading providers of landlord insurance.

This is a 12-month contract opportunity, offering you the chance to step into a meaningful role where you’ll support customers through some of their most challenging moments.

Why This Role Matters

As a Claims Manager, you’ll be the first point of contact for landlords navigating property damage, tenant issues, or financial loss. You’ll support them through every stage of their claim – ensuring the process is smooth, fair, and handled with care.

What You’ll Be Doing

• Manage claims end-to-end – Own a portfolio, providing clear, timely updates and outcomes.
• Deliver exceptional service – Be the calm, trusted advisor during stressful times.
• Collaborate across teams – Work with assessors, trades, internal departments, and external partners for the best outcomes.
• Apply sound judgement – Balance policies, procedures, and empathy.
• Drive improvements – Share ideas and feedback to enhance processes.

What You’ll Bring

• Empathy & compassion – A genuine care for customers.
• Strong communication skills – Clear, professional, and confident.
• Integrity & accountability – Always doing the right thing.
• Digital confidence – Comfortable using systems and tools.
• Time management – Juggling priorities with ease.
• Resilience & flexibility – Thriving in a changing environment.

Why You’ll Love Working at Suncorp

When you join Suncorp, you’re not just taking on a job — you’re building a career with a company that values your growth, well-being, and success.

• Salary: $79,500 (inclusive of 12% super)
• Leave benefits: Annual leave, flexible leave, personal leave, loyalty leave, and parental leave (20 weeks full pay or 40 weeks half pay).
• Hybrid working: Flexible mix of office and home.
• Work-life balance: Support to thrive personally and professionally.
• Staff discounts: Exclusive offers on Suncorp Insurance Brands (AAMI, Shannons, Apia & more) plus 400+ retailers.
• Reward & recognition programs: Celebrating your achievements.
• Career development: Ongoing training, growth opportunities, and support.
• Reputable employer: A trusted, inclusive, and diverse organisation.

It's worth noting that specific benefits may vary depending on the role, level, and location of the employee. For more on our employee benefits, Click Here

Why Suncorp?

For over 100 years, Suncorp has helped people protect what matters most. We’re building a better, more sustainable future where diversity is celebrated, and every voice is valued.

If you’re seeking a role with purpose, people, and potential – this could be your next move.

Chase the Sun - Apply online today!

Full Time Opportunity 

Are you passionate about helping people and delivering great customer experiences? As a Claims Agent for our life insurance portfolio, you’ll play a key role in supporting our customers through important moments in their lives. You’ll ensure every claim is handled with care, accuracy and efficiency – providing reassurance and guidance every step of the way.

In this role you’ll communicate with customers, external stakeholders, and reinsurance partners to gather and share important policy, claim, and premium information. You’ll manage claims with empathy and professionalism, while following our internal processes to deliver outstanding service and uphold Greenstone’s standards.

The working hours for this role are between 8:00am and 6:00pm, Monday to Friday on a rotating roster.

What are we looking for?

• A genuine commitment to providing exceptional customer experiences
• Previous experience in insurance or claims (highly regarded, but not essential)
• A team player who lives and breathes Greenstone’s values every day
• Strong communication and listening skills, with the ability to show empathy and build trust
• Confidence in handling complaints and resolving conflict calmly and effectively
• Excellent attention to detail and organisational skills
• Comfortable working in a fast-paced environment and meeting deadlines
• Adaptable, proactive, and eager to learn
• Analytical thinking with the ability to interpret and manage complex information

Our Promise to Our People

We are passionate about our core values of Customer First, We Care, One Team, and Results Driven, which define how we approach our work. We recognise that our colleagues are the key to our success. That's why you can expect to be rewarded for the hard work you put in through job satisfaction, career development and the fantastic range of benefits we offer:

• A hybrid working week of in-house collaboration and working from home flexibility
• Your own parking space onsite, or an annual $1200 travel allowance
• Modern building facilities including a dedicated & subsidised on-site company café (weekly free lunch)
• Free access to on-site company gym
• Health & well-being initiatives and programs
• Additional 'flexi-day' leave acquired through tenure with the business
• Cashback discounts on a range of Insurance products through our Real Insurance brand
• Opportunity to take part in in-house leadership & emotional intelligence workshops
• Quarterly award functions and a grand annual conference to recognise our people
• Retail discounts e.g. movie tickets, easter show, live shows + more
• Morsl market (a fully automated self-serve, food and drink marketplace with a wide variety of meals, snacks and drinks)

Location

Great central location in Norwest Business Park, Norwest, only a short walk from Norwest Metro station and also direct bus access from Parramatta and Blacktown.

Apply Now

If this role interests you, we would love to hear from you!

Website: www.greenstone.com.au

• Assist customers with fittings and personalised recommendations
• Provide a premium, educational experience from start to finish
• Ensure customers leave feeling confident and supported

• Respond to enquiries via phone and ticketing system
• Offer professional, solution-focused support
• Help customers throughout their recovery or performance journey

• Work closely with healthcare partners to support their patients
• Build trusted relationships that reflect our commitment to quality care

• Has a caring, positive and professional approach
• Enjoys variety and is comfortable with both in-store and office work
• Is confident with technology and open to learning new systems
• Has an interest in health, fitness, sports, or human movement
• Collaborates well and brings curiosity and initiative.

• Competitive salary + staff discounts
• Comprehensive training across retail, products and customer success
• Exposure to multiple areas of the business
• Supportive, people-focused culture with genuine opportunities for growth
• Pathways into customer success, partnerships and sales or retail leadership.

Taipan is looking for our next Customer Relations Officer to join our team! We can offer a permanent and ongoing position, a great supportive team, extensive training and ongoing opportunities!

If you’re interested in something a little different and enjoy working in customer service, apply now and see where Taipan can take you!

What you’ll be doing:

• Promote open and regular communication with the Customer Relations Officers Team.

• Answer inbound telephone sales and general enquiries.

• Translate and data entry of sales quotes and orders for existing customers.

• Manage and process COD customer payments.

• Use a collaborative approach to resolve customer issues and complaints.

• Action orders in the sales inbox 

To be successful you'll need some or all of the following: 

• Confident in handling and answering phone calls

• Excellent Customer Service Skills

• Good problem-solving skills

• Knowledge of hose and fittings is desirable but not necessary.

• Excel Skills Desirable

• Information and communication technology (ICT) literate

• Excellent communication skills

• Effective Time Management

• Valid full driver’s license

The perks

We believe that if you are fulfilled and happy in your personal life, this will reflect in your work, so we have recently implemented a Dreams Program to help you reach your personal goals. We have a team of financial experts that have joined forces with Taipan to give our staff free 1 on 1 sessions with professional money coaches that can help people at all stages of life. 

As well as this, we can also appreciate a job well done and show this through annual salary reviews and opportunities for career progression. We always aim to promote from within, so wherever you start, you can have an exciting career path ahead of you, in fact, 90% of our Leadership Team started in lower-level roles and moved their way up!

A few more of our perks include:

• Monthly staff lunches and morning teas 

• Employee Assistance Program 

• You’ll receive a tonne of Taipan merch!

• A dedicated Training Team to ensure you have all the skills you need to succeed at Taipan

• Quarterly personal development sessions

• Regular personal development seminars and training

• Team events

• Free onsite parking

• Stable employment at a rapidly growing company with plenty of room to grow

Who are we?

We are an Australian owned business specialising in Hydraulic hose and fittings that have been in operation for 30+ years and have 5 branches across the country. 

Our company mission? Simple: Create a base of raving fans. 

And guess who’s front and centre in this fan club? Yep, our amazing staff! 

• Grow your career, on the job training provided

• Join a globally recognised business in the electrical industry

• Quarterly bonuses, flexibility and wellbeing support 

About us

Rexel Electrical Supplies, a part of the Rexel Group is one of the leading Electrical Wholesale and Distribution companies in the world and we offer customers innovative, sustainable electrical supplies and solutions in over 1,900 branches in 21 countries worldwide.

About the role
In this role, you'll be a key member of our close-knit branch at Mt Barker and be responsible for providing great customer service and sales support to our customers in the electrical industry. 

We offer an industry competitive salary, genuine career opportunities, and fantastic culture that will empower you to succeed. 

A typical day will involve 

• Provide solutions and in-store experience that inspires our customers. 

• Admin such as: Managing sales orders, quotes and customer projects

• Building relationships with suppliers to ensure margins are maintained 

• Respond to customer queries & make follow-up calls. 

A bit about you

• You bring positive energy to the team and are highly motivated to become an expert in your field. 

• Passionate about building strong working relationships with new and existing customers. 

• Electrical wholesaling, trades or building/construction industry experience highly regarded - otherwise we will provide the product training! 

 Why join Rexel? 

We promise to provide a fun and safe environment to develop your career; help make a difference through charities we support and sustainability initiatives; and offer bonuses and rewards based on great performance.  

• Genuine career opportunities

• Committed to a making a sustainable future possible

• We are passionate about being a genuinely diverse and inclusive business.  

• We have a new ‘top of the range’ rewards and discounts platform called KUDO$.

• Wellbeing support program and birthday leave! 

#feeltheenergy and find out more at rexel.com/careers

Join us in leading the charge towards a brighter, more sustainable future for everyone!

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from all backgrounds to apply. 

A pre-employment medical, drug test as well as a national criminal record check may be required as part of our recruitment process.

State Government Statutory Authority - $49.40/hr + Super
Northgate Location - onsite and street parking available
Hybrid WFH


QLeave is a State Government Statutory Authority that administers portable long service leave schemes for eligible workers in Queensland. The organisation is committed to upholding the Human Rights Act 2019 by fostering a culture that respects and protects human rights in all decision-making.


The Role:
We are currently seeking an A03 Levies Officer to join QLeave's Enforcement team. This position supports the processing and reconciliation of levy revenue and project finalisations, while also assisting with administrative and compliance functions. You will be responsible for ensuring financial accuracy and legislative compliance, while also engaging with stakeholders to provide accurate advice and promote awareness of QLeave's services.




Key Duties:

• Process levy revenue and finalise project data using CRM and financial systems
• Reconcile project costs and update the general ledger accurately
• Provide clear and accurate information to stakeholders regarding QLeave's services
• Interpret and apply relevant legislation, policies, and procedures
• Respond professionally to enquiries via phone, email, and in person
• Identify and report instances of non-compliance
• Maintain accurate records and suggest process improvements
• Support the levies team with administrative and processing tasks as required
• Assist with managing incoming calls and general enquiries
  
  
  What You Will Bring:
• Experience in administration, finance, or compliance-focused roles
• Ability to interpret and work with project and financial data
• Strong attention to detail, analytical thinking, and problem-solving abilities
• Excellent communication and stakeholder engagement skills
• Capacity to work independently and collaboratively within a team
• Familiarity with government or regulatory environments will be highly regarded
• Proficiency with CRM and financial systems is desirable
  
  
  What Is On Offer:
• A meaningful role within a respected State Government Authority
• Competitive hourly rate with potential for extension based on performance
• Supportive and collaborative team culture
• Convenient Northgate location with ample parking
• Structured training and development opportunities
• Monday to Friday work only - no weekends or shift work
• Potential for flexible or remote work arrangements after an initial qualifying period
  
  
  Commencing ASAP. Apply now to be considered!
  
  For more roles, visit www.tacticall.com.au, and stay connected by following us on Facebook and LinkedIn.
  

www.eplas.com.au

Branch Location: Underwood, QLD

Grow your career with an industry leader

Join our experienced, friendly Brisbane team. Engineering and performance plastics is a strong, growth industry and we are looking for a motivated Internal Sales Person to join us.

You do not need a background in plastics but should have good sales skills and a desire to learn. Experience in manufacturing or other industrial fields or sales / customer service advantageous. The ability to read and understand drawings for parts manufacturing beneficial. Our experienced team will happily support your systems and product training.

Grow your skills and success with us. We look forward to hearing from you!

Experience / Qualifications

• You must be an Australian Citizen or have Permanent Rights to Work to apply.

• Sales experience preferable.

• Minimum 3+ years of sales experience required.

• Highly fluent written and spoken English.

• Excellent phone / communication skills.

• High computer competency: Microsoft Office - Outlook, Word, Excel

• Experience preparing Invoices, Quotes, reading Price lists etc.

• Ability to read drawings (technical dimensions etc., manufacturing, engineering)

• Experience in basic job estimation

• You should be self-motivated, professional and goal oriented.

• Willingness to learn and develop product knowledge.

Key Duties

• Customer Sales Inquiries; Phone & Email.

• Preparing Quotes, Invoices & Purchase Orders.

• Providing office support to E-Plas Account Managers.

• General Sales and related clerical duties.

Hourly rate based on experience and qualifications. + Super.

Excellent terms and conditions. Friendly, supportive team.

Company Background

E-Plas P/L is a fully Australian owned national company, celebrating over 40 years in engineering and performance plastics. We are proudly ISO 9001 Quality certified and providing a strong base for your workplace training; giving you the support you need to flourish in your new role.

E-Plas has a performance based bonus scheme. We also remember our staff at Christmas. We aim to create a positive work environment for everyone.

E-Plas P/L supply to a diverse range of client industries Including Manufacturing, Engineering, Mining, Medical, Automotive, Bulk Handling Truck Linings, Bearings, Food & Beverage, Conveying, Wharf Building, Steel Production, Agriculture, Display and Building and many more.

We invite you to visit E-Plas website: www.eplas.com.au

Quote this reference in application: INTERNAL SALES QLD

Forward any queries via email thank you.