• Start date: 12th January 2026
• Base salary: $68,340 + Super + Bonuses + Shift loading
• Full time Permanent role - Rotating roster
  • Monday-Friday: 6am-10.30pm
  • Saturday - Sunday: 8am-6pm
• Location: West Perth or Joondalup - You choose!

• Comprehensive training - we set you up for success from day one.
• Career growth opportunities - we love promoting from within.
• A fun, team-focused culture - think coffee catch-ups, recognition programs, and plenty of laughs.
• Paid parental/carers leave
• Active Social club with organised events and retail discounts!
• Volunteering days
• EAP services

• Engage daily with 50-60 members over the phone to understand their needs. assisting them with any queries, changes or support they may need in relation to a range of RAC products and services.
• Offer tailored solutions that make their lives easier.
• Develop your knowledge of RAC products and Services through a full time training and upskilling program, allowing you to support a larger range of members
• Confidently navigate multiple technology systems while simultaneously providing support and having engaging conversations with members
• Smash your sales targets and celebrate your wins.
• Be part of a team that supports and motivates each other.

• A natural communicator with a positive attitude.
• Goal-driven and excited by the idea of earning commission.
• Comfortable working in a fast-paced, contact centre environment.
• Previous sales experience is great, but not essential - we'll train you!

• Responding to customer enquiries pre and post installation via phone, email, and the CRM platform.
• Managing, updating and closing service tickets within the CRM platform.
• Verifying and reviewing customer, site, and service information for accuracy.
• Preparing and issuing service documentation including reports, lists and updates.
• Providing timely updates to customers regarding their ticket progress.
• Coordinating directly with field personnel, including providing support to on-site team members where required.
• Liaising with accounts for invoicing and payment follow-ups.
• Re-engaging with customers and installers to organise follow-up work.
• Updating internal CRM and relevant manufacturer portals with case notes and outcomes.
• Assisting in generating reports for service issues, warranty claims or installation disputes.
• Performing post-installation checks to confirm system functionality and ensure key components (e.g. inverter, monitoring, grid connection) are operational and recorded correctly.

• Ability to handle high volume phone calls and emails.
• Technically minded with a love for resolving issues for customers
• Excellent written and verbal communication skills – particularly verbal communication skills that will allow quick troubleshooting over the phone by getting to the root of the issue quickly and providing a solution.
• Good organisational skills.
• The ability to prioritise and problem solve.
• Eagerness to support all team members as required.
• Proactive attitude and strong work ethic.

If you're passionate about customer service, a natural at organising, and looking for a team that celebrates success, we may have the opportunity for you...
 

We are Complete Home Filtration, one of Australia's fastest-growing companies, awarded the 2024 WA Business News Business of the Year award! And just recently, we got Great Places to Work Certified 2025/2026.

Due to our rapid expansion, we are now looking for a Service Consultant to join our Service Team and be at the forefront of our growth. You'll need strong communication and organisational skills, to ensure a seamless and delightful experience for our customers!
 

About the role…

As a Service Consultant, working in a small, collaborative team, your main focus will include:

• Customer Support: Assisting customers across calls, emails, and text messages.

• Case Management: Guiding customers from their initial service request through to issue resolution.

• Scheduling: Efficiently booking service technicians and managing calendars for timely service delivery across Australia.

• Administrative Support: Maintaining data integrity across various platforms and handling invoicing and payments.

• Continuous Growth: We provide ongoing skill development supported by your peers and manager.
   

What are we looking for?

We want someone who doesn't take themselves too seriously but is serious about providing an awesome customer experience. The ideal candidate will be:

• Collaborative & Customer Focused: You should have a strong service mindset and work well with a team.

• Organised & Detail Oriented: A talent for creating efficient schedules and maintaining high accuracy.

• Adaptable & Tech Savvy: You must be comfortable with new technology and problem-solving.

• Driven: A positive, can-do attitude and the ability to meet performance targets.

If you have relevant industry experience (like plumbing, water filtration, or utility operations), you'll be able to hit the ground running.

If you love to laugh, celebrate success, and work with an amazing team, we encourage you to APPLY NOW!

At Complete Home Filtration, opportunity knows no bounds. No matter your identity or background, if this role sparks excitement for your daily work, we encourage you to apply. We're committed to building diversity in our workforce, understanding its vital role in our business success. As an equal opportunity employer, we welcome applications from all.

🚀 Outbound Sales Representative – Thrive, Earn & Grow with Big Post

📍 Mulgrave (Hybrid) | Full-time | 💰 $65K–$75K + uncapped commissions

Come join our legendary culture — where people are supported, success is celebrated, and growth is part of the journey.

Big Post is expanding — and we’re looking for phone-savvy people who are driven, confident, and ready to build a career (not just take a job). If you love a challenge, enjoy connecting with people, and want to be part of a high-performing team, this is your opportunity.

We provide smart, simple, and competitive freight solutions to Aussie businesses, powered by our own tech and national freight network. Now we’re growing — and we want ambitious go-getters to grow with us.

Why Join Big Post?

Come join our legendary culture — where people are supported, success is celebrated, and growth is part of the journey. At Big Post, you won’t be thrown on the phones and left to sink. You’ll enjoy:

• Immediate start available

• Mon–Fri schedule only — weekends are yours!

• Hybrid work – WFH 2 days a week

• Trained by proven sales experts and coaches

• Backed by a legendary culture that celebrates growth and wins

• Career development pathways in a growing company

• Rewarded for performance — uncapped commissions, bonuses and reward & recognition programs

• Free onsite, undercover parking

• Free access to our onsite gym
  
  This is an environment built for people who want to level up, improve every week, and be part of a winning team.

What You’ll Do

• Make outbound calls to Aussie businesses

• Manage your own pipeline of recurring freight customers

• Promote our platform as a smarter logistics solution

• Learn, improve, and apply world-class sales techniques

• Collaborate with a team that genuinely wants to see you win

Who We’re Looking For

Whether you’ve got sales experience or just the drive to break in, you’ll thrive here if you’re:

• Driven and competitive

• Coachable and eager to learn

• Confident speaking with people

• Motivated by growth, development and rewards

• Looking to build a career, not just clock in and out

What’s In It For You

• $65K–$75K base + super + uncapped commissions

• Hybrid work (WFH 2 days/week)

• Mon–Fri only — your weekends are yours

• Monthly prizes, rewards and team incentives

• Career growth as the division expands

Ready to Grow with Us?

If you want a role where you’ll be supported, challenged, trained, and rewarded — apply now and take the next step in your sales career with Big Post.

Applicants must have Australian or New Zealand citizenship or permanent residency.
Recruitment agencies — thanks, but we’ve got this.

About Us

Tiimely is a platform technology company leading the future of financial assessment through predictive and explainable AI, and configurable, API-led solutions. Our proprietary technology automates financial assessment and credit decisioning, enabling faster, more accurate outcomes across a range of use cases, and is licensed by large banks, fintechs, ASX-listed brands and our own in-house retail business, Tiimely Home.

Our core values are “Time to be Human”, “Time to Take Responsibility”, “Time to be Transparent”, and “Time to Build Good Bonds”. As a certified B Corp, we’re committed to doing good through business – and building experiences that benefit all of our stakeholders.

Headquartered in Adelaide with a national team of 130, we’re on a mission to transform how Australians access credit through cutting-edge technology and a human-first approach.

The Position

We are seeking an enthusiastic Home Loan Specialist to join our Customer Hub. In this role, you will provide exceptional support to customers via phone, email, and chat. You’ll play a pivotal role in making outbound calls to customers who have started applications, helping them navigate the online application and understand product suitability based on their needs.

This is a unique opportunity to be part of a dynamic team that not only supports customers but also contributes to the development and continuous improvement of our platform and processes.

Your other responsibilities will include:

• Supporting customers virtually via phone, email, and live chat, for queries related to home loan products and application status.
• Understanding and advising on customers eligibility criteria as well as generating leads and booking in appointments with our broker team.
• Holding needs-based conversations with our customers, building genuine long-lasting relationships.
• Taking ownership and actioning all home loan enquiries that come through to you
• Resolving customer issues and complaints in a timely and professional manner
• Proactively retaining customers via outbound calling initiatives, contributing to the growth of our team.
• Liaising between the customer and credit assessor to ensure a smooth application process.
• Maintain excellent communication and build strong rapport with customers.
• Provide clear, accurate and concise information, ensuring customers understand each stage of the home loan journey.
• Collaborate with other teams to share insights and contribute to the continuous improvement of our processes.
• Participate in training and coaching sessions to develop your knowledge and skills in home lending.

What We’re Looking For

• Demonstrated experience in a customer service role, either in a call centre or face-to-face environment. Prior experience handling home lending inquiries is highly desirable.
• Excellent communication and interpersonal skills, with the ability to work autonomously and keep up within a fast paced and ever-changing environment
• Strong attention to detail, excellent time management and a proactive approach to problem-solving.
• A positive team player who is eager to learn, adapt, and contribute to a growing business. Passionate about using technology to improve customer experiences.
• A high level of drive, motivation and integrity, underpinned by a desire to help customers achieve their home ownership dreams
• A keen desire to build a successful career in the fintech/ mortgage lending space.

What’s in It for You?

• We offer an attractive remuneration package + generous employee share schemes
• We offer flexible working arrangements, including options to work from home
• We have a vibrant culture and generous workspace in Adelaide to help you do great work
• You’ll be part of a company that’s growing and building platform products customers love

Work Hours

We operate extended hours Monday to Friday (7:30am - 6:00pm CST) and weekends (8:30am - 4:30pm CST). The successful candidate will be required to work some weekend shifts.

Ready to Apply?

Whilst all our job opportunities have specific criteria, if the above describes who you are but you don’t tick all our boxes, we still encourage you to apply. If you have any questions, you can get in touch with Karam Singh at karam.singh@tiimely.com

Please let us know if you require any support or adjustments to be made to our hiring process, so that you can participate fully in our recruitment experience.

About Willed - a startup on a mission

Willed is an exciting start up making end-of-life planning simple, affordable, and accessible for all Australians. 

Having helped over 100,000 Australians write their Wills online, demand for funeral services saw us launch Willed Funerals. Willed Funerals is going from strength to strength, servicing Victoria, New South Wales, ACT and Queensland.

Our ethos is to provide great service and great value for money - something we do by using technology wisely but bringing great interpersonal skills into every interaction. 

While families approach us in their moments of grief, we can make a world of difference in the way we engage and help them. If this ethos is one you share, you are the sort of person we want as Funeral Service Consultant.

And that’s where you come in.

About the opportunity

We are seeking an empathetic communicator with a high level of attention to detail to join our "At Need" Funerals team. Communicating through phone and email, the successful candidate will guide clients looking to arrange a direct cremation or a funeral service for their loved one.

It’s all in a day’s work when you’re part of the team at Willed. On any given day you will:

• Respond to inbound calls and online enquiries from prospective clients seeking prepaid arrangements or facing imminent or immediate need for direct cremation, funeral, or memorial services—effectively converting these enquiries into confirmed arrangements

• Coordinate the logistics and paperwork required for cremations and funeral services

• Work closely with families to plan and coordinate and implement all aspects of a funeral service, informing them of the available options

• Utilise and maintain our CRM

• Support families in their time of need and provide updates along the way.

A core component of this role is achieving and exceeding sales targets by building rapport with clients quickly and by demonstrating high levels of customer service, product knowledge and credibility.

This position is based full time (Tues-Sat or Sun- Thurs Rotating Roster), this is a work from home environment and at times required to attend work off site.

Coverage of overnight and weekend standby shifts is also required. Note: Payment for standby shifts is in addition to generous base salary. 

About You

You are an exceptional communicator with the ability to excel in a fast-paced, dynamic environment. A true team player, you're eager to make this role your own and become a passionate ambassador for the Willed brand.

You may have prior experience in the funeral industry or an empathy-driven role. Alternatively, you might have a proven track record in inbound sales, events or have worked in a high-energy call center, where customer interaction and service excellence are essential.

You possess:

• Genuine Passion for Helping Others: A strong desire to assist individuals from all walks of life, particularly during their most vulnerable times, by providing compassionate care and exceptional customer service to ensure peace of mind.

• Adaptability in a Fast-Paced Environment: Ability to thrive under pressure and manage multiple tasks in a dynamic setting. You will need to handle a variety of customer inquiries and adjust to different situations quickly.

• Tech-Savvy and Process-Oriented: Comfortable using a wide range of technologies, and dedicated to following established processes to ensure accurate and efficient outcomes.

• Quick to Learn New Skills and Processes: Ability to quickly pick up new tools, technologies, and procedures as needed. A proactive learner who is adaptable to change and open to acquiring new competencies.

What’s in it for you?

• A generous remuneration package 

• The opportunity to work in a fast paced, growing startup environment

• A supportive and collaborative work culture

• Unlimited room for growth as the company expands

How to apply

If you are looking for a rewarding career, where you can make a difference, please apply now.

Send us a cover letter and your resume to thad@willed.com.au. Your cover letter should tell us a little bit about you and your experience, as well as why you’d like to join our team.

No agencies please.

Established in 2009, Artisan Ornaments is Australia's premier importer and personaliser of hand-made Christmas baubles.
 

Coming closer to Christmas, our stores are getting much busier and we require casual customer service retail staff members at our kiosks at:

Colonnades

Marion

West Lakes

Tea Tree Plaza

Elizabeth
 

The work involves serving customers, taking orders, restocking and keeping the stores organised. 
 

Successful applicants would have a mix of the following attributes
 

> Confident/comfortable with groups of customers

> Ability to multi-task

> Friendly & approachable

> Organised

> Upselling and recommending items

Applicants must have open availability of at least 5 days a week.

PLEASE ONLY APPLY DIRECTLY THROUGH EMAIL @ adelaide@artisanornaments.com.au

In your email please include the below:

1. Which stores you are applying for (if you are available for multiple stores that is an advantage)

2. Any previous experience you have in retail, fast food etc.

3. Your resume

4. Your full availability

The pay rates are listed below. 

Pay rates listed below are for Weekday, Saturday & Sunday respectively

17yo = $19.91, $23.90, $27.88

18yo = $23.24, $27.89, $32.53
19yo = $26.55, $31.86, $37.17
20yo = $29.88, $35.85, $41.83
21yo+ = $33.19, $39.83, $46.46

Position Overview:

• Role Title: Claims Manager
• Contract Length: 12-Month Opportunity
• Brand: Terri Scheer
• Location: 1 King William St, Adelaide

Make a real impact, one claim at a time.

Are you someone who thrives on helping others and navigating complex situations with empathy and confidence? At Suncorp Group, we’re looking for passionate professionals to join our Terri Scheer Claims team – one of Australia’s leading providers of landlord insurance.

This is a 12-month contract opportunity, offering you the chance to step into a meaningful role where you’ll support customers through some of their most challenging moments.

Why This Role Matters

As a Claims Manager, you’ll be the first point of contact for landlords navigating property damage, tenant issues, or financial loss. You’ll support them through every stage of their claim – ensuring the process is smooth, fair, and handled with care.

What You’ll Be Doing

• Manage claims end-to-end – Own a portfolio, providing clear, timely updates and outcomes.
• Deliver exceptional service – Be the calm, trusted advisor during stressful times.
• Collaborate across teams – Work with assessors, trades, internal departments, and external partners for the best outcomes.
• Apply sound judgement – Balance policies, procedures, and empathy.
• Drive improvements – Share ideas and feedback to enhance processes.

What You’ll Bring

• Empathy & compassion – A genuine care for customers.
• Strong communication skills – Clear, professional, and confident.
• Integrity & accountability – Always doing the right thing.
• Digital confidence – Comfortable using systems and tools.
• Time management – Juggling priorities with ease.
• Resilience & flexibility – Thriving in a changing environment.

Why You’ll Love Working at Suncorp

When you join Suncorp, you’re not just taking on a job — you’re building a career with a company that values your growth, well-being, and success.

• Salary: $79,500 (inclusive of 12% super)
• Leave benefits: Annual leave, flexible leave, personal leave, loyalty leave, and parental leave (20 weeks full pay or 40 weeks half pay).
• Hybrid working: Flexible mix of office and home.
• Work-life balance: Support to thrive personally and professionally.
• Staff discounts: Exclusive offers on Suncorp Insurance Brands (AAMI, Shannons, Apia & more) plus 400+ retailers.
• Reward & recognition programs: Celebrating your achievements.
• Career development: Ongoing training, growth opportunities, and support.
• Reputable employer: A trusted, inclusive, and diverse organisation.

It's worth noting that specific benefits may vary depending on the role, level, and location of the employee. For more on our employee benefits, Click Here

Why Suncorp?

For over 100 years, Suncorp has helped people protect what matters most. We’re building a better, more sustainable future where diversity is celebrated, and every voice is valued.

If you’re seeking a role with purpose, people, and potential – this could be your next move.

Chase the Sun - Apply online today!

• Scheduling medical appointments
• Quality checking medical results
• Adhering to KPIs including client wait times and reporting requirements
• Logging all calls and monitoring phone queues
• Data inputting
• General administration duties

• The ability to manage a diverse client base via phone and email
• Well-developed communication skills with an excellent phone manner
• A professional work ethic, willing to work independently as well as part of team
• Proficiency in Microsoft Office applications including Outlook and Excel
• Highly organised with the ability to prioritise and multi-task
• Willingness and flexibility to undertake additional tasks as required

• Ongoing training and development
• Stable, reputable national healthcare provider (part of the global Sonic Healthcare)
• Paid parental leave
• Numerous discounts including travel, gym membership and health insurance options
• Novated Leasing
• Discounted fees for various medical services e.g. pathology, radiology and travel health
• Employee Assistance Program
• Focus on corporate social responsibility e.g. fundraising, supporting community events