• Salary of $65k + Super
• Smithfield location
• Permanent role
• Ongoing mentoring, development  and career growth opportunities
• Fantastic working culture
• Sales incentives and Annual bonus structure!
• Full time office based role !
• Free onsite parking!

• Monday to Friday
• Working hours of 7am – 3pm!

• Deliver outstanding phone customer service.
• High volume inbound call centre duties such as;
• On average 80 inbound calls daily  
• On average 45 email responses daily
• Build and maintain long-term relationships with customers by being efficient, caring, humorous, and kind.
• Greet customers warmly and manage new inquiries with a friendly approach.
• Oversee customer enquiries and follow up on their needs.
• Providing quotations to customers
• Update customers on status of their deliveries and stock availability
• Utilise Microsoft Office and CRM systems such as SAP, Genesis and Diabolocom to manage communications and customer data.
• Resolving all customer enquiries
• Working closely with other team members and provide cover when requested to ensure continuity of service to our customers to maximise sales.
• Proactive engagement with customers and prospects to co-create unique value proposition.
• Generate quotations and follow up to convert leads to the sales team.
• Deliver exceptional customer service via all channels with the goal of ensuring that customer order and enquiry needs are met while maintaining service level agreements.
• Providing effortless customer experience by proactively communicating to the customers on any updates or changes on their orders / enquiries in a professional and courteous manner.
• To contribute to the sales targets by working closely with the sales team and performing a high level of value-added activities set out by the business.
• Proactive engagement with customers and prospects to co-create unique value proposition.
• Identify potential customer needs / opportunities to grow business by providing high human touch.
• Minimise escalation of complaints and ensure high customer satisfaction by working with the stakeholders within the end-to-end process.

• 3+ years previous experience in a high volume inbound / outbound customer service position
• Experience in daily high volume customer email responses
• Previous experience working towards high volume KPIs
• Excellent communication skills, both written and verbal. You will be communicating with customers, internal and external stakeholders every day and all of this communication needs to be well spoken, written, friendly and professional. 
• Computer skills; you'll need to be computer savvy to navigate various software platforms, with prior knowledge of Microsoft Office and SAP desirable.
• Strong organisation skills; you'll need to be able to multi-task and remain calm under pressure.
• A thirst for learning! Our client has a wide range of products and variations of those products; the more you can learn about them, the more efficient you will be and the quality of your service will increase!
• Highly motivated with probing tenacity to achieve and exceed objectives.
• Naturally strong interpersonal skills forming and maintaining positive relationship at all levels.
• Proven ability in delivering a great customer experience.
• Effective negotiator and influencer with outstanding written and verbal communication skills
• Disciplined analytical approach to problem solving.
• Strong planning, prioritisation, and time management skills
• Intermediate Microsoft skills in Microsoft Office
• Ability to sell and cross sell.

💰 $65K – $80K + Uncapped Commission

Kickstart Your Sales Career with Viva Solutions!

Are you an ambitious individual eager to build a career in sales? Do you thrive in a fast-paced, competitive environment and have a goal-driven mindset? If so, Viva Solutions has the perfect opportunity for you!

We are looking for motivated individuals to join our top-performing sales team in Sydney. No experience? No problem! We provide comprehensive training to help you develop into a successful Sales Consultant.

As a Trainee Sales Consultant, you will:
 Split your time between in-house sales training and on-the-ground selling
 Promote & sell an exclusive range of products across B2B & B2C markets
 Build strong relationships with customers and acquire new clients
 Meet & exceed client-specific KPIs & sales targets
 Manage territories & inventory effectively

 No experience required! – We provide continuous training throughout your career
 Base salary $65K – $80K + uncapped commissions
 Ongoing mentorship & professional development
 Fast-track career progression for high performers
 Vibrant company culture – Paid interstate travel, incentives & fun team events
 Access to our exclusive online sales training program

Viva Solutions is a leading Sales & Marketing company, specializing in face-to-face sales, training, and team management. As we expand post-lockdown, we’re looking for enthusiastic individuals to join our growing Sydney team and take their career to the next level!

Check out our socials:

👉 https://www.instagram.com/vivasolutionsmarketing

👉https://www.facebook.com/vivasolutionssalesandmarketing

Join Viva Solutions and start your sales journey today!

TSV Automotive, a leading name in the automotive industry in Townsville, is excited to present an excellent opportunity for a Service Advisor at our multi-brand dealership. Representing prestigious and dynamic brands like General Motors Specialty Vehicles, Jaguar, Land Rover and BYD Automotive, we are dedicated to delivering excellence in automotive solutions, customer service, and support.

The Role:

We are seeking a proactive and enthusiastic Service Advisor to join our team. As a key point of contact for our clients, you will play a pivotal role in ensuring exceptional customer service throughout the vehicle servicing process. This includes managing bookings, providing updates, and coordinating service activities to maintain the highest levels of customer satisfaction.

Responsibilities:

• Acting as the main liaison between customers and the service department.

• Handling service bookings, schedules, and repair orders.

• Communicating vehicle service updates and timelines to customers.

• Providing expert advice on recommended maintenance and repairs.

• Ensuring customers are fully informed about costs, services, and completion times.

• Coordinating with technicians and other team members to ensure smooth workflow.

• Maintaining up-to-date knowledge of our vehicle brands and services.

• Addressing customer concerns promptly and professionally.

Requirements:

• Proven experience as a Service Advisor or in a customer service role.

• Strong communication and interpersonal skills.

• Ability to multitask and thrive in a fast-paced environment.

• Proficiency in Microsoft Office and a quick learner of dealership software systems.

• A proactive and solutions-focused approach to customer service.

• Knowledge of the automotive industry is highly regarded but not essential.

We Offer:

• A competitive salary and a supportive team environment.

• Ongoing training and development opportunities.

• The chance to work with some of the world’s most iconic automotive brands.

• A dynamic and engaging role that is crucial to our dealership’s success.

If you’re a motivated and organised individual with a passion for delivering excellent customer experiences, TSV Automotive would love to hear from you.

TSV Automotive is an equal-opportunity employer and welcomes applications from all who meet the essential requirements of the role.

We look forward to welcoming you to our team!

Acknowledgement of Country

MONEYME acknowledges Aboriginal and Torres Strait Islander peoples as the first people and Traditional Custodians of the land and waterways throughout Australia. We recognise their continued connection to culture, community and Country, and pay our respects to Elders past and present. View our journey towards reconciliation

About MONEYME:

MONEYME is a founder-led digital lender and Certified B Corporation™. We challenge the traditional ways of credit and simplify the borrowing experience with digital-first experiences that meet the needs of modern consumers. We offer a range of fast, flexible, and competitively priced products that span our customers’ credit lifecycle, including personal loans, credit cards, and car loans. We deliver unrivalled customer experiences powered by smart technology, speed and efficiency.

We are for ambitious Australians that expect more from life and the companies they engage with. We uphold a strong ethos of sustainability and hold ourselves accountable to the high standards of the B Corp movement. Our culture is energetic and driven, and we continually challenge the status quo… we’re nothing like your traditional finance institution. We have recently been certified as a B Corp and a Great Place To Work. We’re proud to have built a culture where people feel heard, cared for, and empowered to push boundaries. We wouldn’t be able to continually improve and grow as a company without our diverse and exceptional team.

What we are looking for:

The Secured Debt Collections Officer plays a vital role in the recovery of assets associated with secured debts. They are responsible for conducting thorough research and investigations to locate security (car), managing delinquent accounts, ensuring compliance with legal regulations, and negotiating repayment plans with customers.

Due to growth of the business we are currently looking to hire for two positions. 

You’ll be responsible for overseeing all aspects of Mercantile operations from job lodgement to asset release, including managing enforcement fees, optimizing asset value through repairs and market research, making decisions on under reserve sales, and handling insurance-related tasks such as claim payouts and replacement vehicles.

Responsibilities:

• Conduct research and investigations to locate assets associated with secured debts.
• Manage delinquent accounts by investigating them and taking appropriate action.
• Ensure compliance with all relevant laws and regulations.
• Negotiate repayment plans and set up payment arrangements with customers.
• Communicate effectively with external customers and internal partners.
• Handle courageous conversations with customers via phone, making timely and informed decisions.
• Demonstrate proactive behaviour with high levels of energy and integrity.
• Maintain highly developed organizational skills and attention to detail.
• Adapt to evolving priorities and deadlines while managing multiple projects simultaneously.

Skills Required:

• Excellent communication skills and phone manner.
• Ability to interact effectively with external customers, internal and external partners.
• Quick thinking abilities for making timely decisions during conversations.
• Proactive approach with high energy levels and integrity.
• Highly developed organizational skills and attention to detail.

This role requires a combination of strong communication skills, proactive behaviour, and the ability to manage complex situations efficiently. The ideal candidate will possess a blend of interpersonal, analytical, and organizational abilities to excel in this dynamic environment.

At MoneyMe, we value:

• Strong teamwork skills, with the ability to collaborate within and across teams and functions.
• Ability to think creatively and problem solve when faced with new challenges.
• Ability to work independently & self-motivated.
• Strong time management skills with the ability to deliver quality work in an efficient manner.
• Ability to adapt to evolving priorities and deadlines and manage multiple projects at one time

What’s in it for you:

At MONEYME we believe in rewarding hard work. When the business is winning, so are you and we’re always investing in our employees to lead new projects and develop people’s careers. We have quarterly awards, events, bonuses and more.

Some of our perks and benefits we offer to our employees are:

• Up to 5 additional days of bonus leave per calendar year after 12 months of service for eligible employees.
• 3 days paid community service and volunteering leave per year.
• 12 weeks of employer-paid parental leave and two weeks employer-paid leave for secondary carer.
• Quarterly champion awards and reward trips.
• Mental health and wellbeing initiatives, health checks, skin cancer checks, free vaccination, etc.
• Team social events, massages in the office, free coffee and much more.

MONEYME Limited is an equal opportunity employer and we value diversity, equity, and inclusion. We are committed to creating a diverse and inclusive workplace and encourage applicants from all backgrounds to apply. We believe that the unique contribution of our employees is a key driver of our success. We stand together – our diversity and inclusion give us an edge.

Acknowledgement of Country

MONEYME acknowledges Aboriginal and Torres Strait Islander peoples as the first people and Traditional Custodians of the land and waterways throughout Australia. We recognise their continued connection to culture, community and Country, and pay our respects to Elders past and present. View our journey towards reconciliation

About MONEYME:

MONEYME is a founder-led digital lender and Certified B Corporation™. We challenge the traditional ways of credit and simplify the borrowing experience with digital-first experiences that meet the needs of modern consumers. We offer a range of fast, flexible, and competitively priced products that span our customers’ credit lifecycle, including personal loans, credit cards, and car loans. We deliver unrivalled customer experiences powered by smart technology, speed and efficiency.

We are for ambitious Australians that expect more from life and the companies they engage with. We uphold a strong ethos of sustainability and hold ourselves accountable to the high standards of the B Corp movement. Our culture is energetic and driven, and we continually challenge the status quo… we’re nothing like your traditional finance institution. We have recently been certified as a B Corp and a Great Place To Work. We’re proud to have built a culture where people feel heard, cared for, and empowered to push boundaries. We wouldn’t be able to continually improve and grow as a company without our diverse and exceptional teams.

About the role:

Our Partnership Relations team is responsible for supporting our external partners - this includes (but is not limited to) Finance Brokers and Automotive Dealers. Their role is to be on the front line to answer calls, messages, and emails regarding frequently asked questions to do with our credit policy, provide information on the status of their clients applications and to provide excellent service. This role is important to the growth of the channel as it improves broker and dealer satisfaction and our customer experience.
A Partnership Relations Officer will be accountable for liaising between the broker / dealer partner and the credit / underwriting team to help increase the amount of loan approvals. This position is a customer service and solutions based relationship role that would suit someone who is a quick thinker, excellent communicator and enjoys growing a channel without having to be a sales person.

What we are looking for:

This role requires a combination of strong communication skills, proactive behaviour, and the ability to manage complex situations efficiently. The ideal candidate will possess a blend of interpersonal, analytical, and organizational abilities to excel in this dynamic environment.

To be successful in this role you must have the following:

• Passion to provide outstanding customer service.
• Outstanding communication skills - Both written and verbal.
• Ability to work autonomously, own and complete tasks.
• Have a positive, inclusive and collaborative approach to work.
• Ability to go above and beyond to help MONEYME clients and customers.
• Have the confidence to challenge and strive for continual improvement.
• Be a relationship builder with the ability to initiate and drive conversations.
• Strong time management and organisational skills.

At MoneyMe, we value:

• Strong teamwork skills, with the ability to collaborate within and across teams and functions.
• Ability to think creatively and problem solve when faced with new challenges.
• Ability to work independently & self-motivated.
• Strong time management skills with the ability to deliver quality work in an efficient manner.
• Ability to adapt to evolving priorities and deadlines and manage multiple projects at one time

What’s in it for you:

At MONEYME we believe in rewarding hard work. When the business is winning, so are you and we’re always investing in our employees to lead new projects and develop people’s careers. We have quarterly awards, events, bonuses and more.

Some of our perks and benefits we offer to our employees are:

• Up to 5 additional days of bonus leave per calendar year after 12 months of service for eligible employees.
• 3 days paid community service and volunteering leave per year.
• 12 weeks of employer-paid parental leave and two weeks employer-paid leave for secondary carer.
• Quarterly champion awards and reward trips.
• Mental health and wellbeing initiatives, health checks, skin cancer checks, free vaccination, etc.
• Team social events, massages in the office, free coffee and much more.

MONEYME Limited is an equal opportunity employer and we value diversity, equity, and inclusion. We are committed to creating a diverse and inclusive workplace and encourage applicants from all backgrounds to apply. We believe that the unique contribution of our employees is a key driver of our success. We stand together – our diversity and inclusion give us an edge.

WHY TEAM SIMONDS?

The Simonds story all started in 1949 with a passionate family man, Gary Simonds. He envisioned a builder that Australians could rely on to guide them through the process of crafting their perfect home. This vision remains at the heart of Simonds today with our commitment to making the Great Australian Dream a reality by placing home ownership within Australia’s reach.  

Becoming part of Team Simonds means becoming part of the family. Our people are the heart of what we do. Our homes are built for the community, by the community, with a local network of employees, trades and supplies all working towards this vision. It is this passion, dedication, and excellence that you will find on every Simonds job site, office, and display centre across the country. Today, we stand proudly as an ASX listed & leading national builder servicing customers across Victoria, Queensland and South Australia.

Simonds has helped shape Australia. Few can say that. Whether we’re looking back at the homes of yesteryear, what we’re building now, or everything that’s still to come. We’ve not only shaped what Australia looks like, but more importantly, how Australia homes.

THE OPPORTUNITY

We are seeking a Sales Host to work at our beautiful Aura display home, located in Bells Creek. This is a part-time position, and typical working hours will be Thursday to Sunday, 10am to 5pm.

As a Sales Host, you are the first point of contact for prospective clients as they arrive at our display home. Some of the key accountabilities within this role include:

• Meet and greet prospective clients and answer general inquiries
• Promote the Simonds brand and products, helping to drive potential sales
• Provide general assistance to the Sales Consultant as required
• Record client details via our database
• Maintain the appearance and general tidiness of the display home
• Compile and restock marketing related materials
• Booking client meetings and appointments.

This is a fantastic opportunity for someone looking for work flexibility and/or get a foot in the door into sales, real estate or customer service within residential building and construction. At Simonds, we love to promote from within and encourage people who are looking for a taster into a sales or customer service role to apply! Our Sales Hosts also have the capacity to work at multiple display homes should the opportunity arise. 

WHO YOU ARE

As the initial point of contact for many of our clients, we are looking for someone who is approachable, helpful and most of all confident in their ability to comfortably interact with a diverse range of customers from all different backgrounds and walks of life. If you have a passion for delivering exceptional customer experience and an interest in sales then we'd love to hear from you!

This position also requires the ability to work well both autonomously and in a close-knit team environment - at times, our Sales Hosts are responsible for operating the display on their own so having a high level of care and responsibility is paramount. Possessing sound computer literacy skills are also mandatory.

WHY JOIN US?

Aside from a fantastic opportunity to join one of Australia's ASX listed leading residential builders, Simonds can offer you:

• Great benefits across a wide range of products and services including a generous discount on our award-winning homes as well as all the great things that go in them. 
• Access to our free employee well-being program, including counselling, nutritional, financial, and legal support for both you and your immediate family. 
• Access to Simonds Reward Days - receive an extra day of leave per year. 
• Opportunities for professional and personal growth through our Learning and Development programs on our inhouse Simonds Learning platform.  
• Generous rewards and recognition.
• A well-earned extended break over the traditional Christmas closure period.

 A commensurate remuneration package will be negotiated with the right candidate.

If this sounds like your next opportunity, we'd love to hear from you as soon as possible!

Please note: You must have unlimited Australian work rights to be considered for this role.

Recruitment agencies, thanks for thinking of u

About Us

Join our team at Colourworks, a people-centric organisation that values its employees' contributions and focuses on creating a supportive and inclusive work environment. We believe in nurturing talent, encouraging professional development, and fostering a culture where every individual’s unique skill and perspective are respected and celebrated.

Who we are:

Colourworks is a highly successful organisation, staying at the cutting edge of automation, innovation and all things print. With 5 regional locations in NSW, we are Canon Australia’s largest regional dealer.

Why work for us:

We're not just a workplace; we're a community where your growth and happiness matter. Why work for us? We offer competitive benefits, continuous learning opportunities, and an environment that encourages innovation. Our 'have fun' mantra means team-building events, casual Fridays, and a supportive atmosphere that values your well-being. As a people-centric organisation, we prioritise your development and ensure your voice is heard. Come be a part of a workplace that's more than just a job; it's a fulfilling experience.

About the Role

Are you someone who loves helping others, thrives in a busy environment, and enjoys being part of a great team?

We’re looking for a Customer Service/ Installations Coordinator to join our Colourworks Administration Team!

In this role, you’ll be the friendly voice customers hear when they need support, and the organised mind behind smooth installations and admin processes. Every day will bring something new — from coordinating schedules to assisting customers and ensuring everything runs like clockwork.

What We’re Looking For

We’d love to hear from you if you’re someone who:

• Has a happy, positive personality and enjoys working with others

• Is honest, reliable and takes pride in doing things right

• Values clear, open communication

• Has experience in administration or data entry

• Is confident on the phone with great customer service skills

• Can think on your feet and solve problems as they come up

Why You’ll Love Working with Us

At Colourworks, we’re all about people — our customers, our team, and our community. You’ll be joining a supportive, down-to-earth workplace where everyone’s contribution matters and no two days are the same.

If You're Interested

If you are interested in this position and meet the above criteria, please forward your resume and covering letter via 'Apply' on SEEK - direct applicants only.

No other method of application will be viewed. No recruiters/agencies please.

We thank all applicants for their interest; however, only shortlisted applicants will be contacted. Shortlisted candidates may be requested to have a pre-employment medical assessment to verify their physical capability for the role. Colourworks will pay the cost of any requested medical examination.

• This is your chance to establish a long term career!

• Entry level role with on the job training

• Lots of employee benefits and social events

Join this friendly, supportive team who are primarily focused on providing exceptional service! No sales, no high volume of calls, this role will see you attending to customer enquiries, impressing them with your empathy/understanding nature, seeing the query out to resolution.

Imagine waking up knowing that you are spending your days helping others, putting a smile on a customer's face when you provide a solution, assisting customers in their time of need to ensure they are safe and happy!

If you have customer service experience, love problem solving and are seeking a long term option, where you can advance and develop your knowledge- this is for you! . Don't hesitate- apply now and learn more about this role!