• communicate effectively and sensitively with applicants, nominees and support services of the National Redress Scheme, 
• self-awareness and ability to self-manage in a complex, changing environment whilst in a diverse team with high workload in a high-risk environment,
• apply the National Redress Scheme for Institutional Child Sexual Abuse Act 2018, and relevant policies, procedures and guidelines to:
  • check the application is valid
  • conduct detailed research and analysis to correctly identify participating institution/s
  • collects information from applicants
  • assess the application and any supporting documentation
  • provide a recommendation on Scheme eligibility
• work as a case coordinator for an applicant
• communicate with applicants, nominees
• keep accurate and comprehensive records (including report writing, case notes, and official records)
• advise applicants on redress legislation, policy, procedures and payments.
• resolve applicant enquiries
• provide quality control and quality assurance on applications for redress and check the work quality of others
• demonstrates empathy and understanding and communicates effectively in a trauma informed way
• resilience, persistent, result-orientated and accountable for decisions and actions
• research and make decisions based on subject matter knowledge and judgement
• manage time and organise work against performance expectations
• communicate messages in a clear, concise and articulate way
• high level of accuracy and attention to detail in reading, writing and talking about applications and how they are processed
• ability to work collaboratively to manage high workload in a sensitive environment

• Provide inbound and outbound telephony support to applicants, their nominees and other callers to the relevant NRS 1800 number
• Apply the National Redress Scheme for Institutional Child Sexual Abuse Act 2018 and relevant policies, procedures and guidelines to all interactions
• Under limited direction, be accountable for organising workflow and escalating risks and issues when needed
• Develop and maintain relationships with internal and external stakeholders to progress outcomes for applicants
• Resolve routine and non-routine enquiries, where necessary collaborating with other teams within the Scheme to resolve complaints or systemic issues
• Assist callers to navigate and access a range of Redress Support Services
• Contribute new ideas, including the identification of efficiency improvements for service delivery
• write, edit and proof-read
• communicate confidently and present messages in a clear, concise and articulate way
• manage time and organise work against performance expectations
• develop and maintain stakeholder relationships
• research and make decisions based on a subject matter knowledge and judgement
• legislation, policies, procedures and information management requirements
• relevant government privacy, ethics and workplace health and safety and security protocols
• ability to interpret complex information and identify key aspects to support validation, assessment and recommendation processes
• high-level research and analytical skills to make accurate conclusions based on information and evidence
• high level of accuracy and attention to detail in reading, writing and talking about applications, their processing and recording
• self-awareness and ability to self-manage in a complex, changing environment whilst in a diverse team with high workload in a high-risk environment

• maintains a well-developed understanding of relevant legislation and policy frameworks.
• demonstrates empathy and understanding and communicates effectively in a trauma informed way including through letters and reports
• resilience, persistent, result-orientated and accountable for decisions and actions
• demonstrates high emotional intelligence and ability to recognise and manage own emotions in a stressful environment
• demonstrates sound judgement and logical reasoning in decision making and is accurate when dealing with detailed information and documentation
• approachable and accessible to other team members and others
• able to work in a team environment and perform under pressure
• committed to continuous improvement
• is risk aware and escalates issues to manager as required

• Be an Australian Citizenship at time of application
• Provide documentation to confirm citizenship
• Hold a Federal Baseline Clearance or be able to obtain and maintain this level of clearance (may take up to 4-8 weeks to obtain a baseline clearance before commencement of position)

About the ABC

The ABC is Australia’s most trusted and independent source of conversations, culture, and stories. With more than 4,000 employees across 50+ locations, we proudly create, curate and deliver distinctive content that informs, educates and entertains communities across the nation.

About the Role

Join a high-profile Employee Relations team operating at the centre of one of Australia’s most dynamic and high-profile media environments. As Senior ER Advisor, you’ll play a pivotal role in shaping how the ABC navigates complex industrial and employment matters across a diverse, unionised workforce.

Reporting to the Head of Employment Relations and WHS, you will lead the management of disputes, grievances and workplace investigations, represent the ABC in tribunals and negotiations, and contribute to enterprise bargaining and broader ER/IR strategy. You’ll also oversee the drafting and maintenance of employment contracts and provide authoritative advice on interpretation and application.

Success in this role relies on your ability to build trusted relationships, coach and support managers, and apply policies and legislation with consistency and sound judgement. This is a pure ER advisory position, working closely with experienced in-house employment lawyers on matters requiring legal oversight, and playing an important role in upholding ABC values, integrity and organisational culture.

Position Description:  SENIOR ER ADVISOR.pdf

About You

You’re an experienced ER professional who thrives in complex, unionised environments, ideally in sectors like health, education, government, or other large public institutions. You bring calm, confidence and credibility to high-pressure situations, and you’re motivated by work that has real organisational impact.

You build trust quickly, communicate with influence, and enjoy working with stakeholders at all levels. You’re committed to fairness, transparency and the ABC’s values, and you take pride in delivering practical, solutions-focused ER outcomes.

You will bring:

• Strong ER/IR experience in a large and complex organisation.
• Expertise in grievance and dispute management, including advocacy before tribunals.
• Proven capability in enterprise bargaining and union negotiations.
• Excellent communication, relationship-building and influencing skills.
• A commitment to professionalism and the ABC’s Values – Aim High, Think Differently, Take Ownership, Deliver Together. 

Why Join Us?

• Exposure to high-profile, complex matters rarely encountered in other organisations.
• Hybrid work environment with flexibility and autonomy.
• Paid parental, carer's supporting partner leave and salary packaging.
• A workplace that values diversity, inclusion, and continuous learning. 

More Information

For further information about this role, please contact: Caroline Diek, Recruitment Specialist, Enabling Services via diek.caroline@abc.net.au

We respectfully request that recruitment agencies do not submit applications for this position.

The ABC is committed to diversity and inclusion. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people with disability and LGBTQIA+ individuals. The ABC aims to achieve a gender-balanced workforce.

To request recruitment information in alternate formats, request adjustments, or for accessibility support, please contact accessibility@abc.net.au

For more information on working at the ABC, visit www.abc.net.au/careers

The Crisis Support Space (CSS) is a new initiative within the Acute Care Team, Mental Health Service Group at Townsville University Hospital. It offers a safe, non-clinical environment for individuals experiencing mental distress or suicidal ideation, providing peer support and clinical oversight as an alternative to the emergency department.

Townsville HHS is the public healthcare provider for over 250,000 people across 150,000km². We operate 21 facilities and employ more than 6,600 staff. We are committed to clinical excellence, career development, a supportive culture, and work/life balance. As a major teaching hospital, we train future health professionals and lead research initiatives to advance healthcare.

We offer:

• Clinical Excellence: Delivering high-quality, evidence-based care across diverse mental health settings.
• Career Growth: Opportunities to lead, innovate and contribute to service development and research.
• Supportive Culture: Collaborative multidisciplinary teams with strong peer and clinical support.
• Work/Life Balance: Flexible work arrangements and a lifestyle supported by North Queensland's natural beauty.

• Salary between $4912.70 – $5286.40 per fortnight (HP4).
• 4 to 6 weeks p.a. recreational leave with 14-17.5% loading.
• Generous employer contribution to superannuation of 12.75%.

Additional benefits include salary packaging options, generous leave entitlements, and professional development support.

As the Senior Mental Health Clinician, you will provide advanced clinical leadership and oversight within the CSS. You'll support peer workers, manage risk, and collaborate with emergency department staff to ensure safe and responsive care. This role is pivotal in triaging mental health presentations and linking consumers to appropriate services.

• Relevant tertiary qualifications in Social Work, Occupational Therapy, or Psychology.
• Registration or eligibility for membership with the appropriate professional body.
• Experience in mental health crisis response and clinical leadership.
• Appointment as an Authorised Mental Health Practitioner (AMHP) or willingness to obtain.
• Evidence of vaccination or immunity to specified Vaccine Preventable Diseases.
• Possession of a Class C driver's licence.
• A probationary period may apply.

Enquiries are welcome, for a confidential discussion please contact: Patricia Shirkie on 07 4433 9480.

Closing Date: Sunday, 7 December 2025.

Submit your application via https://apply-springboard.health.qld.gov.au/jobs/QLD-TV668477, include your CV, referee details, and a short response addressing the key responsibilities.

• Experience managing operational + capital budgets exceeding $50m
• Demonstrated capabilities lead a team of 200+ direct/indirect reports
• Bachelor of Civil Engineering mandatory

• Lead and develop large teams of skilled and semi-skilled staff across civil maintenance, trades, plant/fleet, building/facilities & WHS
• Oversee delivery of civil construction, maintenance, facilities management, plant/fleet operations and after-hour emergency response
• Manage significant operational an capital budgets, resource allocation and performance reporting
• Provide strategic and operational advice to Council, Executive Management and the Senior Leadership Team

• Tertiary qualifications in Civil Engineering is essential
• Council experience is preferred but not mandatory
• Demonstrated experience leading a large operational team
• Ability to manage both direct employees and contractors across multiple disciplines

• $250,000 package with leaseback vehicle options 

About the ABC

The ABC is Australia’s most trusted and independent source of conversations, culture, and stories. With more than 4,000 employees across 50+ locations, we proudly create, curate and deliver distinctive content that informs, educates and entertains communities across the nation.

About the Role

Join a high-profile Employee Relations team operating at the centre of one of Australia’s most dynamic and high-profile media environments. As Senior ER Advisor, you’ll play a pivotal role in shaping how the ABC navigates complex industrial and employment matters across a diverse, unionised workforce.

Reporting to the Head of Employment Relations and WHS, you will lead the management of disputes, grievances and workplace investigations, represent the ABC in tribunals and negotiations, and contribute to enterprise bargaining and broader ER/IR strategy. You’ll also oversee the drafting and maintenance of employment contracts and provide authoritative advice on interpretation and application.

Success in this role relies on your ability to build trusted relationships, coach and support managers, and apply policies and legislation with consistency and sound judgement. This is a pure ER advisory position, working closely with experienced in-house employment lawyers on matters requiring legal oversight, and playing an important role in upholding ABC values, integrity and organisational culture.

Position Description:  SENIOR ER ADVISOR.pdf

About You

You’re an experienced ER professional who thrives in complex, unionised environments, ideally in sectors like health, education, government, or other large public institutions. You bring calm, confidence and credibility to high-pressure situations, and you’re motivated by work that has real organisational impact.

You build trust quickly, communicate with influence, and enjoy working with stakeholders at all levels. You’re committed to fairness, transparency and the ABC’s values, and you take pride in delivering practical, solutions-focused ER outcomes.

You will bring:

• Strong ER/IR experience in a large and complex organisation.
• Expertise in grievance and dispute management, including advocacy before tribunals.
• Proven capability in enterprise bargaining and union negotiations.
• Excellent communication, relationship-building and influencing skills.
• A commitment to professionalism and the ABC’s Values – Aim High, Think Differently, Take Ownership, Deliver Together. 

Why Join Us?

• Exposure to high-profile, complex matters rarely encountered in other organisations.
• Hybrid work environment with flexibility and autonomy.
• Paid parental, carer's supporting partner leave and salary packaging.
• A workplace that values diversity, inclusion, and continuous learning. 

More Information

For further information about this role, please contact: Caroline Diek, Recruitment Specialist, Enabling Services via diek.caroline@abc.net.au

We respectfully request that recruitment agencies do not submit applications for this position.

The ABC is committed to diversity and inclusion. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people with disability and LGBTQIA+ individuals. The ABC aims to achieve a gender-balanced workforce.

To request recruitment information in alternate formats, request adjustments, or for accessibility support, please contact accessibility@abc.net.au

For more information on working at the ABC, visit abc.net.au/careers

Are you passionate about environmental sustainability and driving community behavioural change? A local council north of Melbourne is seeking a dynamic Waste Education Officer to lead our environmental education and waste management initiatives.

Salary Range: $95,000 - $105,000 + Superannuation

As the Waste Education Officer, you will be responsible for leading and reviewing our waste and environment education programs. Your role includes strategic planning, program development, and hands-on delivery:

• Formulate a strategic program to manage and implement waste and environment education.
• Conduct a comprehensive review of the previous 5 years of the community education program.
• Develop a new education program for the upcoming 5-year period.
• Evaluate and develop strategies, processes, and activities to maximise uptake of waste services within the community.
• Develop and foster positive relationships with both internal and external stakeholders
• Deliver presentations to schools, kindergartens, and other interested community groups.
• Write newsletters and develop social media posts advertising waste services.
• Review kerbside audit data and respond to contamination issues.
• Action bin tagging program and contact residents.
• Coordinate and liaise with key stakeholders to deliver the program to the community and businesses.
• Respond to general enquiries regarding the program.

• Degree or equivalent qualification in education, extension, environmental management, and/or science or similar.
• Demonstrated understanding and knowledge of education and behavioural change programs, including their development and implementation.
• Sound knowledge of current Resource Recovery and Waste Management Strategies and best practice in waste management and resource recovery.

1. Relevant qualifications and experience.
2. Experience in the development and implementation of education programs related to environmental/waste management, including working with the community.
3. Experience developing resources related to the implementation of education programs and/or environmental/waste management projects or programs.
4. Ability to foster positive relationships with a wide range of stakeholders to achieve win-win outcomes, including excellent oral and written communication skills.
5. Knowledge and understanding of current business practices relating to waste and environment programs.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

• Coordinate end to end Junior (IMG) medical staff recruitment, onboarding, and training activities.
• Manage rosters and vacancy planning using in-house systems.
• Maintain HR master data and ensure compliance with AHPRA and credentialing standards.
• Act as the primary contact for Junior medical workforce matters across multiple stakeholders.
• Support governance, audit, and accreditation processes.

• Tertiary qualification in HR or equivalent (desirable).
• Experience in Junior (IMG) medical workforce management and complex rostering.
• Strong knowledge of health sector awards, compliance, and credentialing.
• Knowledge of college training requirements
• Excellent communication and organisational skills with ability to meet deadlines.
• High-level IT proficiency and collaborative approach.

• Make a real impact in forensic mental health services.
• Work in a supportive, values-driven team environment.
• Enjoy professional development and career growth opportunities.

• Permanent | Full-Time
• Level 9 | Salary: $130,298 - $138,953*, plus superannuation
• Vehicle Allowance of $14,000
• Flexible Work Arrangements
• Vacancy 132/2025

The opportunity

We are in the market for an experienced and suitably qualified individual who has extensive knowledge of the Human Resource environment and experience working with HR systems. As the Coordinator People Systems and Projects, you will lead a small team to achieve key actions as identified in the City’s Workforce Plan and deliver business system improvements/programs in all aspects of the employee life cycle. 

Utilising the City’s current system (TechnologyOne), and other current or future people related systems, you will provide a high-level consultancy and project management capability in the delivery of HR and Payroll Systems solutions, including the identification and implementation of automated system improvements in areas such as reporting and dashboard capability. You will contribute at a strategic level to initiatives and interventions that influence and develop a safe and constructive organisational culture and drive organisational effectiveness.

To be successful in this role, you will need:

• Degree in Human Resource Management
• Project Management accreditation
• Member of, or eligible for membership of, an appropriate professional organisation (e.g. Australian Human Resources Institute (AHRI))
• Qualification in Information Technology (desirable)
• Change Management and Process Improvement accreditation (desirable)
• Cert IV in Training and Assessment (desirable)
• Minimum of 7 years leading and developing teams in a Human Resource environment.
• Minimum 7 years' experience working with HR Systems, including module implementations and business improvements (experience in TechnologyOne highly regarded).
• Experience in developing and implementing workforce planning strategies.
• Experience in leading recruitment and payroll functions.
• Experience in driving change management and continuous improvement.

For more information about the role please refer to the position description.

How to apply

Sound exactly like the sort of role for you? Great! To apply please visit our Careers page at www.mandurah.wa.gov.au. Further information can be obtained by calling Alison Buttle, Manager People Services on (08) 9550 3847.

Closing date

Applications for this position are open until a suitable pool of candidates is received. This means the vacancy may close without notice. If you are interested in this position, we highly recommend you apply as soon as possible.

Our commitment

We are committed to creating a diverse and inclusive workforce. All qualified applicants will receive consideration for employment regardless of their background, identity, experience, ability or thinking style. If you need assistance during the application process for accessibility reasons this is available upon request.

We are committed to creating and maintaining a child safe organisation where protecting children and preventing harm is embedded in the everyday thinking and practice of all employees and volunteers.

Additional information

• All applications will be assessed in accordance with merit-based principles. Where an applicant does not fully meet the requirements outlined in the attached position description, including essential qualifications and license, the role may be reclassified, and an alternative remuneration package may be offered, subject to organizational needs in line with the City of Mandurah Industrial Agreement.
• *The salary for this role commences at step 1, with potential for movement within the range based on demonstrated skills and experience. Incremental progression typically occurs at the conclusion of each 12-month period, in accordance with the Industrial Agreement.
• As part of our recruitment process, you will be required to complete a drug and alcohol test.
• This recruitment process may also be used to identify candidates for similar permanent or fixed-term opportunities that arise within the City over the next 12 months — offering you the chance to be considered for future roles that align with your skills and aspirations. Applicants must have the right to work in Australia.
• To support transparency and integrity, all employees of the City of Mandurah are required to declare any secondary employment to help us manage potential conflicts of interest appropriately.
• To read more about Working at the City of Mandurah please visit our Careers and Employment page.

Casey Mihovilovich
Chief Executive Officer

Status: Casual

Salary range: $26.19 - $37.37 per hour inclusive of 25% casual loading dependent on age.

Opportunity: The Albany Leisure and Aquatic Centre is looking for experienced and passionate individuals to join their Netball umpiring team. Reporting to the Recreation Programs Officer, this role will see you responsible for providing professional and courteous customer service, delivering and assisting in the provision of recreation programs at ALAC, umpiring for Netball and assisting in maintaining a clean and safe centre.

About You: Candidates will need to have good customer service, interpersonal, teamwork, time management and communication skills as well as the ability to undertake physical tasks safely. Previous experience in Netball umpiring is highly desirable.

If you are passionate about the recreation services industry and working with your community, then please apply.

About Us: The City of Albany is one of Western Australia’s most important and historic regional Cities. The services, facilities and activities that we offer are continually evolving and expanding. As an employee of the City, you can help us to reach our full potential. We employ around 450 staff members and provide an exceptional and committed service to the City of Albany and we create an environment where every employee has an opportunity to succeed. We are committed to a more diverse workforce and promote diversity and equal opportunity employment.

What We Offer: The City offers some great benefits including flexibility in when and where you work to ensure a work-life balance. You will also enjoy a range of other benefits including:

• Superannuation co-contributions of up to $4,500 per financial year

• Professional development opportunities, including training, memberships, and study assistance

• Employee health and wellness program and initiatives including yearly flu vaccinations, skin checks and health assessments

• Access to our Employee Assistance Program (EAP) for you and your family

• Free ALAC Memberships

• Volunteering support

• Employee recognition program

• Discounted Private Health Insurance

Interested? To apply visit https://albany.elmotalent.com.au/careers/albany/job/view/612 a full job information kit.

Please refer to the Conditions and How to Apply document for details on what to include in your cover letter to be considered for interview.

If you are having any difficulties or for further assistance with the process, please contact People and Culture at peopleandculture@albany.wa.gov.au or on 6820 3110.

Role related queries should be directed to Simon Sandison, Recreation Programs Officer at simon.sandison@albany.wa.gov.au or on 6820 3423.  

Deadline: Please note that the recruitment advertisement is open until a suitable number of candidates are recruited, this means that the City of Albany may close this vacancy without notice. If you are interested in this position, we highly recommend you apply as soon as possible

The City of Albany is dedicated to promoting diversity and inclusion across all its organisational practices and is an equal opportunity employer. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, individuals from diverse cultural and linguistic backgrounds, people with lived disabilities, and individuals of all ages, sexual orientations, and gender identities.