Project Analyst – Customer Experience

• Drive development & implementation of Customer Experience Strategy

• Showcase exceptional project delivery and analytical skills

• Permanent Full Time, 35hrs per week, 9 day fortnight (Opt in)

 Our team

At Bayside Council, we are committed to a positive, flexible and supportive workplace culture, where our people and customers feel respected and valued. We are proud to serve our community through operating with transparency, integrity and in the best interests of the Bayside community to deliver exceptional service.

The City Performance directorate underpins the delivery of service excellence by providing expertise in financial services, procurement, governance, customer experience, property services and business technology.

About the role

Provide project analytics and implementation support to the Customer Experience Unit for the implementation of Bayside Council’s Customer Experience Strategy and other key Council initiatives

 This includes, but is not limited to, all aspects of project support including assessing, analysing, and prioritising requests to facilitate optimal project delivery that delivers improved outcomes for the community.

This roles’ placement in the organisation and focus may change when the implementation of the Customer Experience Strategy has completed, in which the support provided by this role may be allocated to another key council initiative.

 About you

The successful candidate will be required to:

• Provide support to the Projects Lead – Customer Experience by contributing to the planning, development, and implementation of the Bayside's Customer Experience Strategy and cultural change projects.

• Prepare comprehensive reports, briefs & contracts, coordinate resources effectively, maintain accurate project documentation, and implement project plans to ensure timely delivery within budget, meeting quality standards and agreed scope.

• Source, collate, and compile data and information to identify emerging issues and report on project progress.

• Prepare and deliver reports and presentations to stakeholders, being flexible in communication methods and style to ensure effective delivery of key messages to a range of audiences.

• Design solutions that address our customers and organisations real problems.

• Work in collaboration with business units from across the organisation to help achieve business unit goals, work requests, demands, and Council priorities.

• Prepare, coordinate, and review high-level communications in the form of briefs, emails, and correspondence.

• Undertake data analysis of customer service data to identify trends and quantify opportunities to improve the customer experience, support decision making, respond to escalated issues and inform transformation.

• Assist with a range of activities throughout the project lifecycle, including due diligence, project governance, risk mitigation, reporting and evaluation, to achieve project plan outcomes and requirements within agreed scope.

 We are looking for a someone who demonstrates:

• Ability to manage self, prioritise tasks and a commitment to learning.

• Experience in delivering customer focused service or projects within a similar industry.

• Results driven.

• Problem Solver - ability to think, analyse and consider a broad range of concepts when developing solutions.

• Project management - Understand and apply effect planning, coordinating and control methods.

 Our benefits and culture

As an organisation, we pride ourselves in offering a flexible working environment centred on delivering great outcomes for our customers, whether internal or external. The Customer Experience team have a strong culture of collaboration and delivering exciting new initiatives.

On top of the competitive salary, our people enjoy:

• Option to opt into a Rostered Day Off every fortnight

• 3 extra days off during Christmas each year

• 15 days sick leave each year

• 2 days health and wellbeing days each year

• Generous parental leave entitlements for both parents

Apply now

Before submitting your application, please take the time to read the Position Description by clicking the paperclip button located in the top right section of this page. Please use MS Edge or Google Chrome when submitting your application. If you have any technical issues with your application, please contact support.erecruit@bayside.nsw.gov.au

 Deadline: Tuesday 9 December, 2025

 Salary Range: $92, 278 - $103,351 pa + 12% super

 Applicants may be required to satisfactorily undertake a Criminal History Check, Medical and/or Working with Children check in accordance with the position.

Bayside Council is proud to be both an Equal Opportunity Employer and a Child-Safe Organisation. We are committed to fostering a diverse, inclusive, and safe workplace where all individuals regardless of background, experience, or identity, feel valued and respected. We also recognise the rights of children and young people to feel safe when accessing Council services, and we strive to maintain an environment that promotes their safety and wellbeing. All hiring decisions are based solely on individual merit and alignment with requirements of the role. Applicants can request a reasonable adjustment at any stage during the recruitment process by getting in touch with our Talent Acquisition team to discuss their needs in confidence.

• Contribute to ensuring that the people that defend our country receive important medical and health services
• Join an integrated workforce where you’ll work alongside a mix of APS staff, uniformed staff and contractors
• Benefit from flexible work arrangements with a hybrid arrangement of two days from home and three days in office
• Secure a long-term labour hire contract that will take you through the period of the election
• Develop your leadership skills by providing mentoring and guidance to an APS5 staff member

• Design and implement mitigation strategies for the risks associated with contract management activities, supplier’s performance and compliance with mandatory requirements and suggest relevant improvements
• Implement contract management related documentation including templates, schedules, correspondence, reports, submissions, plans and strategies, risk and performance reviews, contract change proposals and other contract management documentation
• Translate and apply legal principles, legislative and mandatory policy compliance obligations and critical commercial risk and performance requirements related to procurement and contract management
• Monitor and manage contract administration, performance and risks against the contract and contribute to appropriate action
• People management responsibility and as such you will be required to exercise your people management skills and knowledge to lead a high performing and cohesive team

• In-depth knowledge of the contract management function and legislative frameworks within a government context
• Experience implementing performance management frameworks
• Ability to identify risks and gaps in contract management processes and implement mitigation/improvement strategies

• Be an Australian citizen
• Have a Baseline security clearance
• Be willing to undergo a police check

• $65/hr - $85/hr + 12% Super (depending on experience)
• Labour hire contract until April 2026 with a 6-month extension.
• Canberra based position operating out of the Campbell Park office
• Flexibility to work from home 2 days per week

• Full time and fixed term role until 30 September 2026
• Geelong office location, with flexible hybrid working
• Offering a competitive starting base salary of $103,000 plus super and benefits

Care in Action

With a career at the TAC, you’ll be helping us look out for the lives of everyone who travels on Victoria’s roads. That’s care in action.

Find out more about our shared purpose, and what drives every one of us.

Right now, we’re seeking a Learning & Capability Consultant who will play their part in this shared purpose, while also supporting the progress of clients and colleagues so they can achieve great things. That’s truly rewarding work that will help us continue to deliver life-critical services where it matters. 

About the role

The consultant role, with support and coaching from the Senior Consultant, leads the end-to-end design, development and implementation of contemporary learning and capability solutions that improve employee and organisational capability and performance.

About the Team

Reporting to the Senior Consultant, Learning & Capability this role sits within the Learning and Capability Branch in the People, Culture and Engagement division. You will be joining a collaborative, supportive, innovative, inclusive, impactful team, who are committed and passionate about the work they do and the change they lead for the TAC and employees.

You will be supported by a People Leader who promotes a highly supportive, engaged and professional development focussed team culture.

What we’re looking for

Learning and Capability professionals with a love for creating impactful learning experiences who have:

• Demonstrated experience in learning analysis, design, development, implementation and evaluation methodologies
• Demonstrated strengths in instructional design and facilitation to diverse audiences and make complex topics accessible
• Demonstrated experience applying human centred design principles
• An understanding of learning and development best practice methodologies, models and frameworks
• Demonstrated experience in project management with the ability to plan, prioritise and work to deadlines.
• Proven written and verbal communication with the ability to communicate and negotiate effectively with all levels of the organisation
• Experience working in an Agile environment is highly desirable.

Why you’ll love it here

There’s more to work than a competitive salary and amazing employee benefits. You’ll also:

Be rewarded for great work

We value our people, salary packaging and a reward and recognition program.

Grow and go places

We’re invested in your progress. When you work for one of Victoria’s largest and leading workplaces, you’ll receive extensive internal opportunities for development and access to the LinkedIn Learning Digital Hub.

Be supported at every step

Be a part of an inclusive, diverse team that thrives on support and collaboration.  With flexible working arrangements to set you up for success.

Ready to put care in action? We’d like to hear from you.

Click apply to submit your Cover Letter and Resume. If successful, you’ll progress to an interview. All applicants will be advised of the outcome of their application.

For more information, read the attached Position Description or contact Nicola McLennan, Shared Services Specialist - Nicola_mclennan@tac.vic.gov.au for a confidential discussion. Applications for this role will be accepted up until 11:55pm on Tuesday 9th of December 2025.  

If we can do anything to help make applying for this role easier, please let our People, Culture & Engagement Team know at People_Culture_Engagement@tac.vic.gov.au. If over the phone is better for you, our number is 5225 7500.

A safe place to work

We’re committed to the health, safety and wellbeing of employees. This extends to inclusion, diversity and accessibility in our employment practices, and encourage Aboriginal and Torres Strait Islander people, people with disability, men, women and gender diverse people, culturally diverse, and LGBTIQA+ people to apply for roles.

Child Safety

At the TAC we are committed to the safety of children and young people. For more information regarding our commitment to child safety, please visit our website. 

 TACD23-15938 Position Description - Consultant Learning Capabilitypdf.pdf

THE POSITION:

A permanent full-time position (35 hours per week) is available within City Delivery Directorate. The role of Professional Engineer is in Traffic and Transport Branch in the Design Services Division.

The position is responsible for providing advice and making recommendations on traffic, transport and road safety issues. The applicant should have a degree in Civil Engineering or equivalent with highly developed report writing skills. This position will require the ability to deal effectively with people at all levels and to represent Council capably to developers, consultants, other Government agencies and the general public. Working knowledge of local Government and relevant engineering policies, procedures standards, guidelines and practices will be highly regarded.

The successful candidate will be self-motivated, able to work independently and as part of a team to provide quality customer service to internal and external stakeholders. A current driver's license is a must.

ESSENTIAL:

• Degree in Civil Engineering or equivalent

• Local government experience in traffic and/or transport engineering desirable

• Highly developed written, communication and research skills to prepare concise, accurate traffic committee reports, grant submissions and to review development applications.

• Ability to deal effectively with people at all levels and to represent Council capably to developers, consultants, other government agencies and the public.

• Demonstrated high level application of analytical, creative thinking and problem-solving skills when investigating traffic and parking related matters

• Ability to use SIDRA software package and interpret the outcome

SALARY&EMPLOYMENTCONDITIONS:

• Permanentposition,70hoursperfortnight

• This position is a Grade 6, with a commencing salary range of $95,321 p.a. with progression to $102,649 p.a.on demonstrated competencies, with performance progression to $111,656 p.a.

• Flexible working arrangement is available

• Free employee parking is available onsite

FURTHER CONTACTS:

Enquiries regarding the position description should be directed to Coordinator Traffic & Transport, Sandra Slewa on (02) 97250161.

CLOSING DATE: 

Friday, 9 January 2026 at 5:00pm

HOW TO APPLY:

Applications must address the knowledge, skills, qualifications and experience required in the Position Description. A position description is available from the contact person listed above, or from Council's Website. To apply online visit Council's website www.fairfieldcity.nsw.gov.au/fccjobs. Applications should be addressed to the undersigned and received by the closing date. Applicants must be prepared to undergo a medical examination at Council's expense.

Fairfield City Council is a smoke-free workplace and is an EEO employer. As an inclusive workplace, we support reasonable workplace adjustment. If you do require an adjustment during the recruitment process, please notify us on your application form.

Applicants must have the right to work in Australia and maybe required to undertake a national police clearance as part of the recruitment process.

We kindly ask for no recruiters at this stage.

POBOX21                                                             BRADLEYCUTTS

FAIRFIELD NSW 1860                                         GENERALMANAGER

• communicate effectively and sensitively with applicants, nominees and support services of the National Redress Scheme, 
• self-awareness and ability to self-manage in a complex, changing environment whilst in a diverse team with high workload in a high-risk environment,
• apply the National Redress Scheme for Institutional Child Sexual Abuse Act 2018, and relevant policies, procedures and guidelines to:
  • check the application is valid
  • conduct detailed research and analysis to correctly identify participating institution/s
  • collects information from applicants
  • assess the application and any supporting documentation
  • provide a recommendation on Scheme eligibility
• work as a case coordinator for an applicant
• communicate with applicants, nominees
• keep accurate and comprehensive records (including report writing, case notes, and official records)
• advise applicants on redress legislation, policy, procedures and payments.
• resolve applicant enquiries
• provide quality control and quality assurance on applications for redress and check the work quality of others
• demonstrates empathy and understanding and communicates effectively in a trauma informed way
• resilience, persistent, result-orientated and accountable for decisions and actions
• research and make decisions based on subject matter knowledge and judgement
• manage time and organise work against performance expectations
• communicate messages in a clear, concise and articulate way
• high level of accuracy and attention to detail in reading, writing and talking about applications and how they are processed
• ability to work collaboratively to manage high workload in a sensitive environment

• Provide inbound and outbound telephony support to applicants, their nominees and other callers to the relevant NRS 1800 number
• Apply the National Redress Scheme for Institutional Child Sexual Abuse Act 2018 and relevant policies, procedures and guidelines to all interactions
• Under limited direction, be accountable for organising workflow and escalating risks and issues when needed
• Develop and maintain relationships with internal and external stakeholders to progress outcomes for applicants
• Resolve routine and non-routine enquiries, where necessary collaborating with other teams within the Scheme to resolve complaints or systemic issues
• Assist callers to navigate and access a range of Redress Support Services
• Contribute new ideas, including the identification of efficiency improvements for service delivery
• write, edit and proof-read
• communicate confidently and present messages in a clear, concise and articulate way
• manage time and organise work against performance expectations
• develop and maintain stakeholder relationships
• research and make decisions based on a subject matter knowledge and judgement
• legislation, policies, procedures and information management requirements
• relevant government privacy, ethics and workplace health and safety and security protocols
• ability to interpret complex information and identify key aspects to support validation, assessment and recommendation processes
• high-level research and analytical skills to make accurate conclusions based on information and evidence
• high level of accuracy and attention to detail in reading, writing and talking about applications, their processing and recording
• self-awareness and ability to self-manage in a complex, changing environment whilst in a diverse team with high workload in a high-risk environment

• maintains a well-developed understanding of relevant legislation and policy frameworks.
• demonstrates empathy and understanding and communicates effectively in a trauma informed way including through letters and reports
• resilience, persistent, result-orientated and accountable for decisions and actions
• demonstrates high emotional intelligence and ability to recognise and manage own emotions in a stressful environment
• demonstrates sound judgement and logical reasoning in decision making and is accurate when dealing with detailed information and documentation
• approachable and accessible to other team members and others
• able to work in a team environment and perform under pressure
• committed to continuous improvement
• is risk aware and escalates issues to manager as required

• Be an Australian Citizenship at time of application
• Provide documentation to confirm citizenship
• Hold a Federal Baseline Clearance or be able to obtain and maintain this level of clearance (may take up to 4-8 weeks to obtain a baseline clearance before commencement of position)

Whoever you are, whatever skills you bring, you have a critical role in protecting Victoria's lands and waters. Whether in the office or on the ground, you get to see the difference you make each day.

Fixed Term/ Full Time positions until 31 December 2025

Salary: VPS 3 $79,122 - $96,073 pa + 12% super

Location: 664 Collins Street, Docklands, 3008 (3 days in office)

About the Organisation

EPA works to prevent and reduce the harmful effect of pollution and waste on Victoria's environment and people. We work with community, industry and businesses. As the needs of Victorians change, we must be equipped to adapt and respond to a range of factors.

We are a workplace committed to new ways of working, EPA celebrates diversity of people and lifestyles. We offer a wide range of practical options to support both your work and personal life.

The EPA Experience

• See the impact in the communities we live in: at EPA you see your work first-hand
• Range of internal working groups, networks and volunteering opportunities
• On-the-job training for a wide range of environmental roles
• Flexible start and finish times, as well as compressed work week options

About the roles:

Reporting to the Team Leader, Permitting, the Permissioning Officer is a member of a team responsible for implementing EPA's permissioning framework. You will assess applications across various permission types under the Environment Protection Act 2017, with a focus on permits and waste designations, aligned to EPA's strategic priorities to prevent harm to Victorian communities and the environment from pollution and waste. Working under the direction of the Team Leader, Permitting, you will actively contribute to a positive organisational culture and achieve the highest standards of performance and integrity; fostering genuine partnerships across all levels of government, industry, and community to deliver organisational outcomes.

In these roles you will:

• You will be required to assess permit applications for scheduled activities listed in Schedule 1 of the Environment Protection Regulations 2021. You will ensure that proposals are proportionately assessed under the Environment Protection Act 2017, leading to minimisation or elimination of risks of harm to communities and the environment from pollution and waste. You will also be required to assess waste designation applications and accredited consigner applications.
• Use your initiative to prioritise tasks and monitor your workflow in the delivery of organisational priorities in accordance with approved project plans, achieving the highest standards of performance, accountability, collaboration, ethics, and integrity.
• In consultation with Science Division, Operations Division, Legal Branch, and senior Permissions staff, assess and determine permissions, ensuring that conditions set appropriate controls in preventing harm to communities and the environment from pollution and waste.
• Undertake administrative processes and other tasks as directed for the effective achievement of regulatory outcomes; ensure that all Government and EPA policies and procedures, such and financial management, occupational health and safety, and conduct are complied with.

Skills and experience:

• A relevant tertiary degree and/or post graduate qualifications is desirable.
• Experience in permissioning, preferably within Government.
• Knowledge of development assessment and approval processes, and the translation of policy and guidance into practical application.
• A broad understanding of environmental regulation as it relates to pollution and waste is desirable.

To view the Position Description: Click Here

How to apply

Click the "Apply" button to submit your application. Applications close 11:59pm Sunday, 7 December 2025.

Applicants Should Submit:

• Cover letter; addressing your experience, the key selection criteria, motivations, and suitability to the role.
• Resume; including contact details of two referees.

For any enquiries relating to this role, please reach out to careers@epa.vic.gov.au

Need to know more?

All prospective employees will also undergo a National Criminal Record Check prior to an offer of employment. You must be an Australian Citizen or Permanent Resident or hold a valid work permit or visa. Preferred candidates will be subject to pre-employment checks including, but not limited to, police checks, reference checks and role related security clearances.

EPA Victoria recognises the value of the diversity, strength, and knowledge of Aboriginal and Torres Strait Islander people as we work with Traditional Owners to care for our environment. We provide a culturally safe and embracing work environment.

We are an equal opportunity employer with a commitment to merit, equity, diversity, and inclusion in the workplace. We believe our workforce should represent the diversity of the lands upon which we reside; and we actively embrace staff of different abilities, orientations, backgrounds, faiths, and genders.

** Please note: EPA will be temporarily closed for the Holiday Season from 29 December 2025 to 31st December 2025 (inclusive). Employees will be required to use their annual leave balances during this period and the People & Culture team will automate the leave application for all employees. Please discuss leave options with your manager upon commencement and consider that in absence of accrued leave, you may need to take leave without pay. **

The Role

An opportunity has become available for a Neuropsychologist (Paediatric) to join Gold Coast Health (GCH) where the focus of our 13 000-strong team is on providing world-class health care to people living in the Gold Coast, and northern New South Wales region of Australia.

You Will

• Utilise clinical skills and knowledge in the area of Neuropsychological assessments and case formulations
• Provide ethical decision making in the achievement of the CDS organisational goals.
• Contribute a neuropsychological perspective to Child Development Service team meetings and clinical reviews
• Support evidence-based programs and contribute to service improvement.
• Monitor and act on data collection, appropriately using data for continuous improvement

About you

To be successful in this position you will require:

• Possession of post-graduate qualification in Clinical Neuropsychology from a recognised tertiary institution
• AHPRA Registration
• Enrolled or eligibility to enrol in the Registrar Program for Clinical Neuropsychology with the Psychology Board of Australia
• Evidence of vaccination and remain vaccinated against - Measles, Mumps, Rubella, Varicella (Chicken Pox), Pertussis (Whooping Cough) and Hepatitis B
• Tuberculosis screening, to identify if the tuberculosis vaccination may be required
• Declaration of serious discipline history must be disclosed
• Criminal History Screening will be required for new employees (GCH will cover cost)

Benefits

• Flexible work options
• Career Development
• Salary Packaging
• Modern Facilities
• Diverse Work Culture
• Research Opportunities
• 12.75% super
• 17.5% leave loading

Salary

• Temporary full time (up to 24 months)
• Base salary ranging from $86 609 - $116 189 per annum

About Us

The Child Development Service (CDS) focuses on children with developmental and behaviour problems. CDS liaises with multiple government services and agencies, including Education Queensland and Department of Families, as well as non-government providers and private practitioners.

Services are currently based across the Community Child Health Centres including Southport Health Precinct, Palm Beach, Helensvale, Upper Coomera and Norfolk Village State School, and may also include working at other services across the district / providers depending on operational needs and service development

About Gold Coast Health

• Nationally and internationally recognised location for innovative medical research and health care
• Annual operating budget exceeding $1.5 billion
• More than 1100 beds across three hospitals - Gold Coast University Hospital, Robina Hospital, Varsity Lakes Hospital and Robina and Southport Health Precincts
• Secondary and tertiary health services across more than 20 facilities
• Opportunity to combine professional advancement, job satisfaction and relaxation into one fulfilling lifestyle
• A workplace culture that encourages people to bring their whole selves to work so that they can perform at their best
• Committed to reflecting the diversity of the Gold Coast community and ensuring each staff member is included and feels like they belong

How to Apply

Click APPLY to submit your application by Monday, 22 December 2025

Gold Coast Health is committed to providing an accessible, inclusive work environment. Please contact the nominated person if you require any reasonable adjustments throughout this recruitment process.

Job Ad reference: GC670482

Please note: no third-party applications will be accepted.

The Crisis Support Space (CSS) is a new initiative within the Acute Care Team, Mental Health Service Group at Townsville University Hospital. It offers a safe, non-clinical environment for individuals experiencing mental distress or suicidal ideation, providing peer support and clinical oversight as an alternative to the emergency department.

Townsville HHS is the public healthcare provider for over 250,000 people across 150,000km². We operate 21 facilities and employ more than 6,600 staff. We are committed to clinical excellence, career development, a supportive culture, and work/life balance. As a major teaching hospital, we train future health professionals and lead research initiatives to advance healthcare.

We offer:

• Clinical Excellence: Delivering high-quality, evidence-based care across diverse mental health settings.
• Career Growth: Opportunities to lead, innovate and contribute to service development and research.
• Supportive Culture: Collaborative multidisciplinary teams with strong peer and clinical support.
• Work/Life Balance: Flexible work arrangements and a lifestyle supported by North Queensland's natural beauty.

• Salary between $4912.70 – $5286.40 per fortnight (HP4).
• 4 to 6 weeks p.a. recreational leave with 14-17.5% loading.
• Generous employer contribution to superannuation of 12.75%.

Additional benefits include salary packaging options, generous leave entitlements, and professional development support.

As the Senior Mental Health Clinician, you will provide advanced clinical leadership and oversight within the CSS. You'll support peer workers, manage risk, and collaborate with emergency department staff to ensure safe and responsive care. This role is pivotal in triaging mental health presentations and linking consumers to appropriate services.

• Relevant tertiary qualifications in Social Work, Occupational Therapy, or Psychology.
• Registration or eligibility for membership with the appropriate professional body.
• Experience in mental health crisis response and clinical leadership.
• Appointment as an Authorised Mental Health Practitioner (AMHP) or willingness to obtain.
• Evidence of vaccination or immunity to specified Vaccine Preventable Diseases.
• Possession of a Class C driver's licence.
• A probationary period may apply.

Enquiries are welcome, for a confidential discussion please contact: Patricia Shirkie on 07 4433 9480.

Closing Date: Sunday, 7 December 2025.

Submit your application via https://apply-springboard.health.qld.gov.au/jobs/QLD-TV668477, include your CV, referee details, and a short response addressing the key responsibilities.

About the ABC

The ABC is Australia’s most trusted and independent source of conversations, culture, and stories. With more than 4,000 employees across 50+ locations, we proudly create, curate and deliver distinctive content that informs, educates and entertains communities across the nation.

About the Role

Join a high-profile Employee Relations team operating at the centre of one of Australia’s most dynamic and high-profile media environments. As Senior ER Advisor, you’ll play a pivotal role in shaping how the ABC navigates complex industrial and employment matters across a diverse, unionised workforce.

Reporting to the Head of Employment Relations and WHS, you will lead the management of disputes, grievances and workplace investigations, represent the ABC in tribunals and negotiations, and contribute to enterprise bargaining and broader ER/IR strategy. You’ll also oversee the drafting and maintenance of employment contracts and provide authoritative advice on interpretation and application.

Success in this role relies on your ability to build trusted relationships, coach and support managers, and apply policies and legislation with consistency and sound judgement. This is a pure ER advisory position, working closely with experienced in-house employment lawyers on matters requiring legal oversight, and playing an important role in upholding ABC values, integrity and organisational culture.

Position Description:  SENIOR ER ADVISOR.pdf

About You

You’re an experienced ER professional who thrives in complex, unionised environments, ideally in sectors like health, education, government, or other large public institutions. You bring calm, confidence and credibility to high-pressure situations, and you’re motivated by work that has real organisational impact.

You build trust quickly, communicate with influence, and enjoy working with stakeholders at all levels. You’re committed to fairness, transparency and the ABC’s values, and you take pride in delivering practical, solutions-focused ER outcomes.

You will bring:

• Strong ER/IR experience in a large and complex organisation.
• Expertise in grievance and dispute management, including advocacy before tribunals.
• Proven capability in enterprise bargaining and union negotiations.
• Excellent communication, relationship-building and influencing skills.
• A commitment to professionalism and the ABC’s Values – Aim High, Think Differently, Take Ownership, Deliver Together. 

Why Join Us?

• Exposure to high-profile, complex matters rarely encountered in other organisations.
• Hybrid work environment with flexibility and autonomy.
• Paid parental, carer's supporting partner leave and salary packaging.
• A workplace that values diversity, inclusion, and continuous learning. 

More Information

For further information about this role, please contact: Caroline Diek, Recruitment Specialist, Enabling Services via diek.caroline@abc.net.au

We respectfully request that recruitment agencies do not submit applications for this position.

The ABC is committed to diversity and inclusion. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people with disability and LGBTQIA+ individuals. The ABC aims to achieve a gender-balanced workforce.

To request recruitment information in alternate formats, request adjustments, or for accessibility support, please contact accessibility@abc.net.au

For more information on working at the ABC, visit www.abc.net.au/careers