Location: Epping VIC 3076
Start: Immediate / Negotiable

Position: Casual

About Us

We are an established asphalt and civil works company delivering projects across Victoria. To expand our brand presence and digital exposure, we are seeking a final-year marketing student to join us as a Digital Marketing Assistant.

This role also involves providing administration support to the Director across his businesses, offering valuable exposure to both marketing and business operations.

Key Responsibilities

Digital Marketing

• Create, plan, and schedule engaging content across social media platforms (LinkedIn, Instagram, Facebook, etc.).

• Capture and edit photos/videos from project sites for marketing use.

• Assist with digital marketing campaigns to increase exposure and growth.

• Conduct market and competitor research, supporting strategy development.

• Track engagement and prepare reports on campaign performance.

Administration / Director Support

• Provide administrative assistance to the Director across multiple businesses.

• Assist with document preparation, reports, and correspondence.

• Support diary management, scheduling, and coordination of meetings.

• Help with general office and business administration tasks.

About You

• Currently in your final year of a Marketing, Communications, or related degree.

• Solid understanding of digital marketing fundamentals and social media management.

• Confident using Canva, MS Office / Google Suite, and basic digital tools.

• Strong written and verbal communication skills.

• Highly organised, reliable, and able to balance marketing and admin tasks.

• Eager to learn and contribute to both marketing growth and business operations.

What We Offer

• Flexible casual hours that fit around your study commitments.

• Hands-on marketing experience with direct impact on company growth.

• Involvement in real business operations through supporting the Director.

• A professional and supportive environment to develop skills in both marketing and administration.

How to Apply

If you are a final-year marketing student looking to gain experience in digital marketing while also building practical business administration skills, we’d love to hear from you.

If this role is right for you, email your resume to:

info@roadsafeasphalt.com.au

Marketing Coordinator



Join us at the Australian Museum and help us achieve our Mission to ignite wonder, inspire debate and drive change


About the Role

Join the Australian Museum's dynamic marketing team as a Marketing Coordinator and play a key role in promoting one of Australia's most prestigious cultural institutions. This diverse position offers the perfect blend of traditional and digital marketing, combining strategic campaign implementation with hands-on execution across multiple channels.

As a key member of our energetic marketing team, you'll develop and execute small to medium campaigns, support the successful delivery of major campaign efforts, lead key relationships with internal and external stakeholders, and manage AM owned channels.

We are advertising to backfill the role while the role holder is taking leave.

Employment Status:

· Clerk Grade 5/6

· Fixed term for 10 months

· Full time 35 hours per week



Click on the following links to begin the journey to find your new career at the AM

· Role Description

· AM Candidate Pack


You will be paid a competitive annual salary $99,938 - $110,271, plus employer's contribution to superannuation (currently 12%) and annual leave loading.

About you

We are looking for a motivated and innovative marketing professional to join our marketing team and help promote our galleries, exhibitions, events, and world-class scientific work.

You will be a collaborative team player with exceptional project management skills and enjoy working in a dynamic, fast-paced environment where every day brings a new challenge. Also importantly, you'll love the art of marketing!


What We're Looking For

· 3+ years' experience in marketing coordination, preferably in arts, culture, or tourism

· Strong digital marketing skills including social, ppc, email marketing, and web analytics

· Experience with content management systems and digital advertising platforms

· Excellent project management abilities with keen attention to detail

· Understanding of brand management principles and style guide implementation

· Proficiency in Adobe Creative Suite and marketing automation tools is a plus but not required.

· Strong analytical skills with experience in campaign reporting and optimisation



Key knowledge and experience

· Proven experience in delivering integrated marketing and communication plans that meet audience, revenue and branding objectives.

· Project management skills with the ability to think creatively, plan, collaborate and execute on multiple projects simultaneously in a complex organisation.

· Strong communication experience, including written and oral skills, relationship management and negotiation skills.


Essential Requirements

· Tertiary qualifications or equivalent experience in marketing, advertising or communications, or related field.



About The Australian Museum

The Australian Museum is truly a great place to work. We aim to be a leading voice for the richness of life, the Earth and culture in Australia and the Pacific. We commit to transform the conversation around climate change, the environment and wildlife conservation; be a strong advocate for First Nations' culture; and continue to develop world-leading science, collections, exhibitions and education programs.


Recent staff survey results confirm that our staff feel valued, accepted and supported and that they believe the AM is an inclusive workplace. AM staff also report a high level of job satisfaction.


The AM is located on the homelands of the Gadigal people and acknowledges and pays respect to the Gadigal people as the custodians of the land, sky and waterways, paying respect to Elders past and present.


Check out our current exhibitions and events here.



Benefits

Besides working together with other like-minded people, you will have access to professional development and dedicated Wellbeing programs.


How to apply


Applicants must submit (if submitted as attachment, please upload as PDF):

1. A one to two page covering letter which addresses the role description's essential requirements, key knowledge and experience.

2. Resume



As part of the online application process, you will be prompted to answer two targeted questions.

1. Provide an example of a marketing initiative you planned and executed. Outline its objectives, the strategy applied, and the measurable outcomes achieved. (300 words maximum)

2. Describe a time when you implemented an innovative marketing strategy. What was innovative about it, and how did it drive success or improve engagement? (300 words maximum)

For more details, Frequently Asked Questions and how to apply for the role go to I Work for NSW.



The successful applicant will be subject to national criminal records check. As recommended by Australian Technical Advisory Group on Immunisation (ATAGI), the Australian Museum encourages all applicants who can be safely vaccinated for COVID-19, to be so.


Contact person: Christine Bradburn, Head of Marketing & Memberships, christine.bradburn@australian.museum


Inclusive and welcoming


The Australian Museum is an NSW Public Service organisation and aims to attract and retain the right people for the right jobs. The AM is a diverse and inclusive workplace where genuine participation and contribution is enabled, and everyone, regardless of their background, identity or circumstances is valued, accepted and supported to thrive at work.


This means that we are embedding diversity and inclusion in everything we do on a daily basis, whether it be our recruitment processes, workplace culture, career development programs, customer service or policies and procedures. If we can make some adjustments to our recruitment process to better enable you to shine, please reach out to the contact person or note this in your application.

An exciting opportunity exists for a Graphic Design and Marketing Manager to join the Rowdy Crowd team in Illabo, NSW.

Why Join Us

• Financial reward potential for all related marketing success

• Opportunity to work in a hybrid role with flexibility to work remotely

• Significant room for career development and skill growth

• Enormous variety of tasks and responsibilities

• Opportunity to be part of a fast-growing, dynamic business with national and international reach

• A tranquil yet quirky on-farm office space when attending planning sessions

• Be part of a collaborative and supportive team environment

Responsibilities

• Planning and implementing marketing strategies across multiple markets

• Creating and posting engaging content on platforms like Meta, TikTok, Pinterest, and YouTube

• Managing Australian and US online and wholesale platforms, including Walmart Marketplace, Faire, RangeMe, and SWBG

• Developing and follow up on new business opportunities, targeting industries like beverage, event, and travel

• Assisting with print and product packaging design when required

• Collaborating closely with national and international teams on brand growth initiatives

Requirements

• Previous experience in retail or wholesale environments (formal qualifications not required)

• Proven skills in social media management, content generation, and brand marketing

• Comfortable working in a process-driven and goal-oriented environment

• Skilled with English language, sentence construction, and proofreading

• Willingness to attend trade shows, events, and customer follow-ups when needed

• A creative and energetic personality with a keen ability to meet deadlines

About Us

At Rowdy Crowd, we’re passionate about bringing people together to celebrate in style, create memories, and do it sustainably. We’re a market innovator in life-proof, waste-free drinkware solutions — designing and producing products that are reusable, customizable, and built to last. Since 2015, we've WOWed customers, growing our team and followers by 150% over the past four years. Today, we are proud to supply more than 300,000 stylish, durable pieces annually to events, beverage industries, and outdoorsy families worldwide.

How to Apply

We can’t wait to hear from you! Apply now via SEEK with your CV and cover letter outlining your enthusiasm and specific experience related to this role.

• 0.93FTE, permanent team manager (45 weeks/year)

• Dynamic, creative and connected school community

• Drive Gleeson’s With One Heart identity and brand into communities

About the Opportunity 

We have an exciting opportunity for a Marketing and Community Engagement Manager to join us at Gleeson College!

The Marketing and Community Engagement Manager has specific responsibility for all aspects of the school’s marketing and community engagement function. This role will involve media, communications, graphic design and digital marketing activities and will directly support and coordinate various initiatives with their team and stakeholder groups to drive engagement and successfully promote Gleeson College.

This role is classified as Grade 6 (Other Professionals) of the Catholic Enterprise Agreement (2020) with a salary of $97,000 - $109,000 per annum (2024 - 2025 rates).

The Marketing and Community Engagement Manager will work for 37.5 hours per week during school term time, and one week in each school holiday break.

Your Responsibilities: 

As our Marketing and Community Engagement Manager, you will lead your small team to:

• Capture and showcase the stories of Gleeson College, its students and staff – across classrooms, excursions and major events.

• Co-ordinate marketing and community engagement outputs for the College, such as School Photos, the Yearbook and Prospectus.

• Strengthen our brand reputation and identity to inspire future enrolments and engage our communities.

• Create, design, and coordinate graphics, videos, merchandise, promotional materials and other media.

• Research, analyse, project, report and present on enrolment data, social media and website traffic, and other related activities.

To be the successful candidate, you will have: 

• Qualifications (Marketing, Communications or other relevant studies).

• Experience working in the Education sector (desirable).

• Experience and skills with leading a team.

• Demonstrated specialised, comprehensive and high-level professional skills to capably manage the entire marketing and communications function for the school.

• Significant experience in effectively using digital platforms, social media and website maintenance.

• Exceptional interpersonal skills (including excellent written and verbal communication skills).

• Experience and/or qualifications in event management (desirable).

• Willingness to support the ethos of our Catholic College in line with the Gleeson 10 and Gleeson Staff 5 values.

• Availability to undergo our screening process, which includes a Working with Children Check, E-Screen, Applicant Declaration Form and completed RRHAN-EC training 

Interested? Check out the Position Description (https://rebrand.ly/Pid-MgrCommEng) for more information and our socials (Facebook, Instagram, LinkedIn, Website) for more information about Gleeson College! 

Your experience with us  

At Gleeson College, we are a dynamic, faith-filled community where passion meets purpose. Nestled in Adelaide’s northeast, our coeducational Catholic college thrives on the spirit of unity embodied in our motto: With One Heart.

Our students are supported by a wide range of learning pathways, contemporary facilities, and innovative programs through our ONE+ Campus partnership – but it’s our staff who bring this vision to life.

What truly sets Gleeson apart is our people. Our staff are not just exceptional in their roles – they're mentors, collaborators, and innovators who foster a culture of inclusivity, respect, and joy. It is no surprise that many who experience Gleeson College are drawn to the strong relationships and supportive environment that define our college.

We believe that happy staff make a thriving school. Our Gleeson College Staff values capture this – each day at work we find joy, use creativity, exemplify professionalism and are positive, relational and respectful. We prioritise wellbeing through our incorporated Staff Wellbeing Framework, found on our Working With Us webpage. We also value and actively encourage personal and professional development.

This is also reflected in how we invest in staff. Every individual is encouraged to grow and thrive, and that includes ongoing professional development opportunities. Staff can connect with our free and confidential counselling with our Employee Assistance Program, receive annual leave loading of 17.5%, and have access to generous paid & unpaid parental leave and salary sacrificing. And because we are a community With One Heart, expect regular morning teas, actively participate in College Life (Sports Carnivals and Gleeson Days) and join activities hosted by our Staff Association!

If you're ready to make a meaningful impact and grow within a community that values connection, excellence, and heart, we invite you to explore opportunities with us. Discover more about our culture and current vacancies at www.gleeson.sa.edu.au.

How to Apply 

Applications will be accepted via email only.

Att: Principal
Address: employment@gleeson.catholic.edu.au

Applications close Monday, 20 October 2025, at 9am (ACST).  

In your application please include: 

• Cover Letter outlining;

  o   Your experience relevant to the role.

  o   What has motivated you to apply.

  o   What you hope to contribute to the Gleeson community.

• Resume

• Completed CESA_Employment_Declaration.pdf: https://www.cesa.catholic.edu.au/__files/f/93794/CESA_Employment_Declaration.pdf

Applications will be reviewed as they are received, and we reserve the right to interview shortlisted candidates and appoint prior to the closing date.

Fixed Term, Full Time Appointment (contract till December 2027)
Professional Employee Level 6/7 – annual salary $86,629 – $102,606 pa
Plus 17% superannuation and 6 weeks annual leave
Casuarina Campus

Utilise your events experience to design, plan and execute a variety of events at CDU

About the Position
As the Events Officer, you will be responsible for the planning, coordinating and execution of CDU’s major events, ranging from Open Days, academic conferences, student recruitment activations to community outreach programs. The role supports the university’s strategic objectives by delivering high-quality events that enhance the university’s reputation, promotes future student recruitment, and foster connections with both internal and external stakeholders.
Possessing exceptional communication skills, the Events Officer has a lead role in stakeholder management, utilising project management skills to deliver events on time and within budget, whilst maintaining a strategic focus on the return on investment of activities. Familiar with event operations and logistics, the Event Officer requires a strong understanding of the customer journey, from pre-event marketing and promotion, through attendance and on-the-day experience, to post-event follow-up and conversion, ensuring events contribute to the University’s broader growth and engagement objectives.

As the Event Officer, you must have the ability to travel to regional and remote locations and at times, will be required to work outside standard office hours depending on events and peak periods of workload. 

About You
To be successful, you will require:

• Degree level qualification or Diploma with relevant experience and or equivalent combination of relevant experience and or education and training in event management, marketing, business, or relevant area.
• Demonstrate an understanding of best-practice event management principles.
• Demonstrate advanced project management skills, including budgeting and reporting analytics.
• Excellent time management skills and experience in working in an environment with competing demands.
• Strong stakeholder management and influencing skills
• Excellent time management skills and experience in working in an environment with competing demands.
• Experience in Protocol.
• Demonstrated ability to work effectively in a team environment while positively influencing outcomes and maintaining positive and equitable relationships with colleagues and key stakeholders.

To view the full position description please click the apply link to be directed to the vacancy on our CDU job site and then click on job attachments. 

This position is subject to Charles Darwin University First Nations Priority Recruitment measures, in accordance with s57 of the Anti-Discrimination Act 1992 (NT) 1992. First Nations applicants are strongly encouraged to apply & will be granted priority consideration for this vacancy. For information on First Nations Priority Recruitment at CDU and how to apply, please visit https://www.cdu.edu.au/careers-cdu/first-nations-priority-recruitment

Remuneration 
Appointment to this role will be at Professional Employee Level 6/7. The base salary will be in the range of $86,629 - $102,606 per annum. The total remuneration package will be in the range of $101,355 - $120,049 per annum, including 17% superannuation.

What’s in it for you?

• Opportunities for professional development, paid study and career progression
• An enviable lifestyle in the spectacular Northern Territory
• 17% superannuation 
• Up to six weeks of paid annual leave
• Free on-campus parking in designated areas
• Up to 26 weeks of paid parental leave (primary care giver), in addition to government payments (eligibility criteria apply)
• Recognition of prior service with another Australian university / NT Government for Long Service Leave (recognition applied to qualifying period only)
• An employer who values your contribution to building a bigger, better and stronger University
• Work with a University committed to changing people’s lives for the better through training, education, and research
• Ability to negotiate transfer of leave entitlements under the Public Employment (Mobility) Act 1989
• Employee Assistance Program
• Salary Packaging opportunities

How to Apply
All applications must be received online via the ‘apply’ button and should include your resume and a cover letter outlining your interest in the role and relevant skills and experience.

For a confidential discussion about the position please contact Natalie Shervill by phoning 08 8946 6518 or email natalie.shervill@cdu.edu.au to organise a time to discuss. 

Adjustments can be made throughout the application and selection process, as well as during employment to support applicants and employees with disability. CDU’s Workplace Adjustment Policy and Procedure can be found at https://policies.cdu.edu.au/view-current.php?id=191&version=1. If you would like to discuss adjustments, please contact the People Services Team on 08 8946 6284 or email peopleservices@cdu.edu.au.

Diversity and Inclusion
At CDU we actively celebrate our diversity. We innovate, embrace new ideas, and act with courage and kindness. We’re about what we can give to the world rather than what we take, and we believe in the transformative power of education. We work hard to make sure every member of our University community feels they truly belong. Understanding that it is through our focus on our people and leveraging our differences that will make CDU the most connected University in Australia, we are striving to ensure that our culture and our community are inclusive of all our staff, students, and visitors. We are committed to maintaining a culture where everyone feels respected, safe, encouraged to speak up and supported in achieving their professional goals. Applications from First Nations people, women at all levels, culturally and racially marginalised people, people with disability, neurotypical and neuro-diverse people, LGBTQIA+ people, people with family and caring responsibilities and people at all stages of their careers are welcomed.
 
You make CDU. And we want you to be exactly who you are.  

Applications Close: Monday 13th October 2025

• Faculty of Science
• Full time, permanent position.
• Base salary will be in the range $93,491 - $100,296 + 17% Superannuation (HEW Level 6).
• Use your event management and engagement skills to inspire interest in science.
• Drive an annual cycle of impactful initiatives and events, playing a pivotal role in showcasing the faculty's strengths and building a pipeline of future students.
• Based at our St Lucia location with occasional travel to our Gatton campus.

Join the Faculty of Science in marketing, communications and future students team as a Senior Engagement Officer to drive high school engagement events and initiatives for the Faculty. This pivotal role is responsible in collaboration and consultation with key stakeholders and colleagues for the end-to-end planning and delivery of an annual cycle of engagement initiatives for a variety of audiences, predominantly future students.

You will work behind the scenes to coordinate, plan, promote, evaluate and support delivery of high school engagement events and initiatives to increase participation and engagement. You'll build and maintain strong relationships with team members, academic staff, central UQ teams, and external stakeholders.

This role is ideal for someone who loves event coordination and continuously improving outcomes. If you're motivated, organised, and enjoy working autonomously while supporting others, this is your chance to make a real impact.

Responsibilities will include:

Event Management

• Coordinate and deliver end-to-end planning, execution, promotion, and evaluation of strategic outreach and engagement events and initiatives, including ensuring appropriate data capture and use of customer relationship management and communication systems, ensuring alignment with faculty and UQ priorities.
  
• You will also coordinate and support faculty involvement in central and school-led future student outreach, engagement and recruitment events and initiatives.
  
• Produce audience-centric, brand-compliant marketing content, materials, and presentations to support events and engagement initiatives.
  
• Maintain accurate data to support the monitoring, evaluation, and reporting of effectiveness, and apply insights and current market research and trends for continuous improvement.

Stakeholder and partner relationship development

• Cultivate and maintain positive and collaborative relationships with internal and external stakeholders to ensure high quality service and expectations are met.
  
• You will proactively identify opportunities to develop and enhance future student engagement partnerships that support the achievement of the faculty's student recruitment priorities.

Teamwork

• Contribute to a high-performing, client-focused, results-driven team culture that values continuous improvement.
  
• Contribute to the development and delivery of processes, guides, toolkits, and training to support colleagues and stakeholders to deliver high-quality engagement. You may from time to time also supervise casual student ambassadors.

Please note some evening, early morning or weekend work outside standard hours is required for key events (e.g. Open Day, careers markets, industry events), along with some intercampus travel.

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.



Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• Up to 26 weeks paid parental leave/paid primary care leave
• 17% superannuation contributions + 17.5% annual leave loading
• Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight.
• Health and wellness discounts - fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family.
• Career development opportunities -access to exclusive internal-only vacancies and our Study for Staff program
• On campus childcare options
• Affordable parking (from just $6.15 a day)

• Tertiary qualifications (or equivalent experience) in marketing, events management, business, or a related field, with at least four years of relevant professional experience. This must include strong experience in planning, delivering, coordinating, and evaluating successful engagement activities and events for diverse audiences.
  
• Strong experience in event planning, management and delivery.
  
• Excellent interpersonal, written, and verbal communication skills. You are skilled in building strong relationships with both internal and external stakeholders and effectively collaborating to achieve strategic outcomes and deliverables.
  
• Experience in creating event communications, email marketing content and presentations to support events and engagement, including the ability to translate complex information into plain language for target audiences.
  
• You are also proficient in collecting, maintaining, and using accurate data to produce evaluation reports and implement insights for continuous improvement.
  
• Excellent organisational skills, initiative, attention to detail, and problem-solving ability, with ability to manage competing priorities and deadlines.
  
• Demonstrated proficiency in a wide range of digital tools, including MS Office suite, event/email marketing software, CRM databases, and Adobe creative suite/Photoshop.

Experience in a university, government or other large, complex organisation is desirable.

The successful candidate may be required to complete a number of pre-employment checks, including: right to work in Australia.

You must maintain unrestricted work rights in Australia for the duration of this appointment. Employer sponsored work rights are not available for this appointment.

For more information about this opportunity, please contact Kylie Roots via k.roots@uq.edu.au.

For application queries, please contact talent@uq.edu.au stating the job reference number (below) in the subject line.

We welcome applications from all individuals and are committed to an inclusive and accessible recruitment process. To be considered, please ensure you upload:

• Cover letter addressing the 'About You' section (maximum 2 pages)
• Resume

Our strength as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. If you require an alternative method to submit your application due to accessibility needs or personal circumstances, please contact talent@uq.edu.au.

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don't meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role

Applications close Wednesday 22 October 2025 at 11.00pm AEST (R-54781). Please note that interviews have been tentatively scheduled for late October.

Drive growth. Lead strategy. Shape the future of automotive digital.

At Universal Internet Services, we’re not your typical digital agency. We’re a boutique, high-performance team based in Queensland, specialising exclusively in the automotive sector — helping dealerships, service centres, and vehicle brands turn digital marketing into real-world sales results. Our approach is hands-on, data-driven, and relentlessly focused on client success.

Unlike larger agencies where you’re one of many, here your impact is tangible. You’ll be part of a tight-knit, forward-thinking team working with progressive clients who are eager to innovate and invest in what works. It’s a fast-paced, high-energy environment where no two days are the same — and where your expertise genuinely shapes strategy and outcomes.

We’re now seeking a Digital Client Service Director to lead our client partnerships and drive growth across our portfolio.

• Leading senior client relationships and ensuring strategic alignment of campaigns that drive measurable ROI.

• Partnering with ambitious, digitally-minded automotive clients who value proactive, results-driven thinking.

• Driving growth within existing accounts while identifying and securing new opportunities.

• Translating performance data into powerful insights that fuel smarter strategies.

• Guiding internal teams to deliver seamless, integrated campaigns across SEO, paid media, social, and web.

• Representing Universal at industry events and positioning us as the digital partner of choice in automotive.

• 5+ years in client services, account direction, or digital strategy (agency or automotive experience ideal).

• A proven record of growing client portfolios and delivering measurable business results.

• Strategic commercial thinking with a talent for spotting and converting opportunities.

• Exceptional communication, presentation, and leadership skills.

• Passion for digital innovation — and ideally, for the automotive world too.

This is a rare opportunity to use your digital marketing expertise in a market hungry for innovation. You’ll work directly with senior leadership, influence client strategy, and shape the agency’s direction as we continue to grow.

We offer:

• A competitive package with performance incentives.

• Flexible working options.

• Professional development opportunities.

• A fun, fast-paced, and collaborative team culture where energy, creativity, and initiative are celebrated.

• A workplace where every day is different — you’ll be challenged, supported, and inspired by clients and colleagues who share your drive for results.

• Regular team catch-ups, brainstorming sessions, and social events that keep our culture vibrant and connected.

• The satisfaction of working with passionate automotive clients who are eager to innovate and value proactive digital leadership.

If you’re ready to lead, innovate, and make an impact in the fast-moving world of automotive digital, we’d love to hear from you.

• Learn and master the Content Management System (CMS) to create, update, and maintain web pages for marketing campaigns, news, and general content.
• Collaborate with marketing, design, brand and product teams to build engaging, on-brand digital pages.
• Learn how to use analytics tools to help identify opportunities to optimise content and layouts to drive performance.
• Support the execution and rollout of digital marketing initiatives and web-based projects. Coordinate internal teams and external partners to ensure seamless execution.
• Ensure content accuracy, consistency, and accessibility across all digital touchpoints.
• Assist with testing pages for usability and quality assurance before publishing.
• Carry out basic analytics and reporting on content performance in cooperation with senior team members. Review our key funnel’s to identify how they are performing and look for opportunities to improve conversion rates.

• At least 6 - 12 months experience in a similar Ecommerce / Digital Content Producer role
• Bachelor in Communications, Marketing, Digital Media, IT, or Science.
• Strong written and verbal communication skills.
• Keen interest in digital products, marketing, and online user experiences.
• Eager to learn new systems and digital tools (prior CMS experience is a bonus, but not essential).
• Organised, detail-oriented, and driven to deliver high-quality work.
• Collaborative mindset and willingness to support others in a team environment.

Job Title: Ecommerce & Customer Service Assistant - Luxury Fashion Brand
Location: Alexandria
Reports To: Ecommerce Manager
Department: Ecommerce

About the Role:
We are seeking a proactive and detail-oriented Ecommerce & Customer Service Assistant to join our growing team. This role is perfect for someone who thrives in a fast-paced, collaborative environment and enjoys supporting both customers and digital operations. You will be at the heart of delivering a seamless online shopping experience while contributing to the overall success of our ecommerce initiatives.

Key Responsibilities:

Customer Service:

• Respond promptly to customer inquiries via email, live chat, social media, and occasionally phone.

• Resolve order-related issues, including shipping, returns, exchanges, and sizing questions.

• Troubleshoot payment, order, and website issues efficiently.

• Maintain up-to-date knowledge of products, policies, and promotions.

• Support occasional evening showroom events.

Ecommerce & Website Management:

• Ensure the website is always fully functional, up-to-date, and aligned with best practices.

• Regularly audit and improve site content and product merchandising.

• Manage daily product tagging and updates.

• Create new collections and execute sales markdowns in Shopify (and other platforms as needed).

• Assist in ecommerce projects, testing functionality, and attending web development meetings.

• Proactively resolve issues to optimize the customer experience.

Product & Content Management:

• Upload seasonal products and ensure merchandising is optimized for sales.

• Support ecommerce photoshoots as required.

Reporting & Monitoring:

• Prepare weekly, monthly, and quarterly ecommerce reports.

• Track faulty product reports, out-of-stock items, and unfulfilled orders.

Team Collaboration:

• Work closely with the Client Team and wider business to support ecommerce goals.

• Demonstrate a proactive and can-do attitude.

• Take initiative in self-development and training.

Requirements:

• 1-2 years' experience in a customer service or ecommerce role.

• Experience with Shopify and strong understanding of website functionality.

• Technical proficiency in Microsoft Office Suite, especially Excel.

• Analytical mindset with a focus on data-driven decision-making.

• Strong problem-solving abilities and interest in project management.

• Excellent attention to detail and time management skills.

• Ability to work independently while being a collaborative team player.

Why Join Us:
This is an exciting opportunity to grow your career in ecommerce and customer service within a dynamic, supportive team. You'll gain hands-on experience in both digital operations and client-facing support while contributing to the success of a fast-moving online business.

To apply please email, leannec@tshr.com.au