We are looking for a new Team Member who may come from a broad backgrounds and have duties in their role including:

·       SAP Order entry

·       Attention to detail

·       Ability to communicate with internal and external stakeholders via phone or email.

Join us, we are a Global organization that is renowned for innovation and quality.

·       We believe our supply chain team is core to our business – come and work in this amazing team.

·       Pymble location with free onsite parking available.

·       After initial training period, ability to work in hybrid combination (onsite and work from home).

About BIOTRONIK

You will join a team that is committed to helping people with heart and vessel diseases live healthy, fulfilling lives.

This immense responsibility motivates thousands of other BIOTRONIK employees worldwide to develop new cardiovascular and endovascular medical technologies that physicians trust to save and improve patient lives.

As one of the world’s leading innovators of cardiovascular medical devices, BIOTRONIK is headquartered in Berlin, Germany, and represented by our global workforce of more than 10,000 employees.

A day in the life a of Customer Care / Order Mgt Specialist

·       Your main responsibility will be accurately & efficiently entering customer orders and stock requests into the system (SAP)

·       You are responsible for dealing promptly with internal and external customers’ queries, both over the phone and via email.

·       Extracting information from SAP or other applications for internal & external customers as required.

·       Assisting the Warehouse with ad-hoc warehouse duties.

·       Working closely with the Inventory team to solve problems & ensure optimal customer service is provided.

Benefits

At BIOTRONIK, we pride ourselves on our low attrition rate, stemming from our strong organizational culture, characterized as follows:

·       Our commitment to having long-lasting positive impacts on patients’ lives, underpinned by our guiding principle, ‘excellence for life’.

·       Our solution-focused mindset that fuels sustainable growth and innovation.

·       Our inclusive and supportive teamwork-orientated culture.

Qualification and Experience?

The desired Candidate will have

·       Previous experience in a customer service role, specifically with processing customer stock orders (experience with SAP highly regarded)

·       Strong Data entry skills (speed & accuracy)

·       Exceptional interpersonal and communication skills both verbal and written

·       Organisation and planning skills with attention to detail

·       A collaborative and positive approach & enjoys being part of team

·       Experience within health industry also very highly regarded

·       A willingness to think outside of the box, challenge historically defined processes and put forward ideas for change and improvement

Who Are We:

We are a growing National Insurance Builder who is safe-guarding communities and unlocking potential. As a Customer Delivery Coordinator youwill provide integral support to customers and partners as their homes and businesses are repaired after an event or disaster. This role ensures the timely and accurate completion of claims processing, documentation and customer contact.

Role Overview: 

The Customer Delivery Coordinator will provide integral support to customers and partners as homes and businesses are repaired after an event or disaster. Manage end-to-end claim handling and coordinate emergency make safe activities to ensure properties are secured, risks are mitigated, and repairs progress in line with KPIs, regulatory requirements and partner service levels.

The Customer Delivery Coordinator with also liaise with property owners, insurers, loss adjusters, trade contractors, specialist consultants and internal teams throughout the claim lifecycle to ensure safe, timely and high-quality outcomes.

Key Responsibilities:

• Receive new job allocations, triage and assess complexity, and organise urgent make safe repairs with internal stakeholders where applicable.

• Manage customer and partner enquiries via telephone, email and system updates with empathy and clear communication; identify and support vulnerable customers throughout the repair process.

• Coordinate on-site assessments with customers, including managing assessment runs and bookings for assessors and trades; liaise with external providers and partners to keep work on timeline.

• Triage emergency make safe requirements and promptly engage appropriate trades (e.g., storm, fire, flood events); register make safes and action any make safe or specialist report requirements.

•  Review scope of works required for make safes, estimate costs, and raise purchase orders to trades; review trade make safe reports for accuracy and upload to insurer portals.

• Monitor fairness and reasonableness of trade costs for make safe works; track and compile make safe cost variations for billing; invoice completed make safes to the insurer.

• Monitor and action incoming enquiries and emails, field calls and ensure accurate records are maintained and relevant staff informed; proactively progress claims to meet KPIs and provide regular status, timeline and next-step updates to customers.

•  Foster safety, compliance and communication with external trade contractors; adapt to surge events with flexibility in working hours as required.

•  Perform other reasonable duties as required by the leadership team.

Skills and Experience:

• Previous experience in a customer service role or similar would be beneficial 

• Experience working in construction or insurance industry preferred 

• Strong verbal and written communication 

• Intermediate computer skills with proficiency in the Microsoft suite (Word, Excel and Outlook) 

What We Offer:

• An all-inclusive team culture where our people feel valued, respected, and empowered.

• Comprehensive onboarding and training.

• Fun team camaraderie and events.

• Opportunities for growth and development.

*Please note that all successful candidates will be subject to a police background check. Passing this background check will be a mandatory requirement for employment

Customer Service Officer

Tenure: Full time / permanent
Location: Echuca
Remuneration: $73,678.91 to $77,339.85 + superannuation & leave loading
 

Do you take pride in providing exceptional customer service and thrive in a diverse, fast-paced environment?

Campaspe Shire Council is on the lookout for a passionate and motivated full time Customer Service Officer to support its delivery of quality service to our community.

This dynamic role involves working across various locations and engaging in a range of activities including our networked call centre and customer facing centres. If you are driven in delivering exceptional service, resolving customer enquiries, and creating positive experiences each and every time, we would love to hear from you!

* This role is an on-stie role and staff may be rotated between Council offices from time to time. While each position has a designated primary location, Customer Service Officers may occasionally be required to work from other service centres. Please note that duties may vary depending on the location. *
 

To be successful for this role you will require:

• Certificate III in Business Administration (or equivalent) or relevant on-the-job experience.
• Competency in Microsoft Office - particularly Word and Excel - along with corporate information systems.
• Proven ability in a professional environment to possess attention to detail, problem solving capabilities and to communicate information with clarity and accuracy.
• Victorian Working with Children Check and Valid National Police Check.
• Valid Driver’s Licence.
   

What’s in it for you:

• Monthly Rostered Day Off (RDO). 
• Engage in a meaningful role within a value-driven organisation.
• Government Salary Sacrifice options.
• Continuous professional development and career progression opportunities. 
   

For more information, please contact Kimberli Storer - Customer Service Team Leader, on (03) 5481 2420.
 

To apply or to view a copy of the position description: Please visit the careers section on Council’s website and follow the instructions.  
 

Applications close: Midnight, Sunday 26 October 2025.

About the role:

We currently have an excitingopportunity for a self-motivated Claims Administrator to join our Claims team based in Tullamarine HQ on a full time basis.

This role will be responsible for handling the backend administrative duties and proactively contacting customers regarding damagers. The successful candidate will also be in charge of keeping accurate and complete file records for all customers which includes prepping files for recover.

Your key duties and responsibilities will also include, but are not limited to:

• Investigating vehicle damage cases, advise probable outcome and communicate to customer and internal departments

• Gathering and sorting relevant information in order to raise and process new claims

• Preparing IRF paperwork for refund/charge transactions or outsource recovery allocation

• Dealing with telephone inquiries regarding claims and provide information as requested

• Maintaining accurate file notes surrounding financial transactions and case development

• Responding to email queries

• Proactively resolve any issues that may inhibit the flow of work

• Developing a sound knowledge or Europcar Rental Terms and Conditions

• Ensuring the customer is treated fairly and that the customer receives excellent service in accordance with company guidelines

To be considered, you should possess:

• Strong customer service skills and being able maintain a calm and professional approach

• Exceptional level of communication skills, both verbal and written

• Ability to work in a fast paced environment and under pressure to meet deadlines

• Possesses problem-solving skills

• Computer literate is highly desirable

• Proven ability to work in a team environment

What we offer you:

• A career in a globally recognised company that values its employees

• Management support to coach and mentor you along the way, only setting you up for success

• Free onsite parking and hybrid working arrangements available

• Rewarded with an inclusive and dynamic team environment

• Access to Employee Assistance Program and free premium subscription and unlimited access to the Calm app - the #1 app for mental fitness!

• Discounted car rental - great discounts for staff, family and friends

• Great culture, working with an energetic and high performing team

About Europcar Mobility Group

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe.

"We help to change the way you move" is what we stand for and brings us together. More than ever, we're committed to delivering simple, seamless, innovative solutions that make mobility easy, enjoyable and increasingly eco-friendly.

To do this, we offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 280.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.

Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning, and Euromobil®, a German car rental player. The Group also operates the "myEuropcar" platform for vehicle subscription.

Customers' satisfaction is at the heart of the Group's ambition and that of our more than 9,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries (including 15 wholly owned subsidiaries completed by franchisees and alliance partners).

More info: www.europcar-mobility-group.com

Customer Service Officer

Tenure: Temporary (12-month contracts)
Remuneration: $73,678 to $77,339 (pro-rata) + superannuation & leave loading

2 Opportunities Available:
Tongala & Rochester:Part time - 24 hours per week (Monday, Thursday and Friday)
Echuca & Kyabram: Full time

Do you take pride in providing exceptional customer service and thrive in a diverse, fast-paced environment?

Campaspe Shire Council is seeking passionate and driven Customer Service Officers to help deliver high-quality services to our community.

This dynamic role involves working across various locations and engaging in a range of activities including our networked call centre and customer facing centres. If you are driven in delivering exceptional service, resolving customer inquiries, and creating positive experiences each and every time, we would love to hear from you!

* This role is an on-stie role and staff may be rotated between Council offices from time to time. While each position has a designated primary location, Customer Service Officers may occasionally be required to work from other service centres. Please note that duties may vary depending on the location. *

To be successful for this role you will require:

• Certificate III in Business Administration (or equivalent) or relevant on-the-job experience.
• Competency in Microsoft Office - particularly Word and Excel - along with corporate information systems.
• Proven ability in a professional environment to possess attention to detail, problem solving capabilities and to communicate information with clarity and accuracy.
• Victorian Working with Children Check and Valid National Police Check.
• Valid Driver’s Licence.
   

What’s in it for you:
 

• Engage in a meaningful role within a values driven organisation.
• Government Salary Sacrifice options.
• On-the-job training on our products and services with career progression opportunities.
   

For more information, please contact Kimberli Storer - Customer Service Team Leader, on (03) 5481 2420.
 

To apply or to view a copy of the position description: Please visit the careers section on Council’s website and follow the instructions.  
 

Applications close: Midnight, Sunday 26 October 2025.

• Golf Industry

• Brisbane Head Office Role

• Full Time, Monday to Friday Position

• Training Provided

• Immediate Start

The Brosnan Golf Group is looking for a mature minded person to join its customer service team. Based at our Head Office, the successful applicant will be required to deliver exceptional customer service to our numerous retail stores as well as our online customers.

This is a very dynamic role and we are looking for someone with strong customer service skills along with a keen eye for detail.

Daily duties will include:

• Handling all aspects of customer service, including customer product and order enquiries for our company owned stores

• Processing stock orders, customer returns, credits and general administration

• Supporting internal retail sales staff to help them achieve sales targets

• General administration of online customer service area

• Data entry will be a key requirement for this role

The ideal candidate will possess:

• A keen interest and understanding of the game of Golf

• Previous customer service experience with a sales focus

• Excellent communication skills - both written and verbal

• Advanced proficiency with MS Office  - Word,Excel and a knowledge of Pronto and Xero software applications would be highly regarded

• The ability to problem shoot within a small dynamic team

This is a fantastic opportunity for a skilled person to take on a position with an Australian owned company that has been distributing iconic brands to the South Pacific for over 50 years.

The successful candidate will enjoy working with a small team that are able to achieve positive results on a daily basis. Training and support will be provided from our very experienced Management Team.

Please direct any questions and or applications to Damon.Flood@brosnangolf.com

About the business

Our business is fast-paced and our company culture is enthusiastic and collaborative. Engaged, passionate and dedicated, our company team deliver outstanding service that makes sure our customers keep coming back.

Join us and you'll be trusted to take responsibility and make decisions – essentially to get on and do a great job. Above all, we will give you the opportunities to develop, learn and progress.

About the role

As a Detailer / Customer Service Officer at our Tullamarine Location, you will:

• Love helping customers to create an unbeatable customer experience

• Be willing to work weekends, and public holidays if required

• Be Reliable and Honest

• Highly motivated with a willingness to help customers at all times.

Excellent customer service skills and a minimum of two years experience in a similar role.

• Exceptional presentation and personal grooming.

• Team player with the ability to work a flexible hours

  • Hours between :

  • 9am to 5pm Mon - Fri.

  • 9.00am to 1.00pm Sat.

• Must have can do attitude.

• Manual driver licence is essential.

• Full manual driver licence required.

Your role will include but not limited to:

• Preparing Vehicles for rentals

• Processing vehicle rentals and returns

• Face-to-face and contact with customers

• Undertaking basic daily duties to ensure the smooth running of the business

Vehicle rental experience and knowledge of Rental software will be highly regarded.

Knowledge in motor mechanical experience would be an advantage.

Benefits and perks

Training and ongoing support will be provided to the successful applicants.

Uniforms also provided.

Skills and experience

Previous Customer Service Experience, Preferred.

Mechanical Knowledge an advantage.

Permanent residency status required for this position.

To Apply:

This role will be a Casual position commencing ASAP. Part-Time / Full-Time Position after qualifying period.

Please note, reference checks are a part of our recruitment process.

If this role sounds like you, then please send your current resume and cover letter to rabtulla@bigpond.com.

We are a leading Global Aviation Product Distributor looking for an enthusiastic person to join our team.

The right candidate will have a proven work history focusing on all aspects of Customer Service.

You must be a team player a good problem solver and possess high level verbal and written communication skills.

You have at least intermediate Computer knowledge and adaptable to new ERP systems.

This full-time position is available immediately and we look forward to your application.