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Be the face of the Institute with front desk leadership.

Support executives with high-level admin and diary tasks.

Coordinate meetings, events, and office operations.

Be the face of the Institute with front desk leadership.

Support executives with high-level admin and diary tasks.

Coordinate meetings, events, and office operations.

Company Description

Every institution values excellence. What matters most is why.
Griffith was created to be a different type of university.  You’ll find we’re about leading research, academic excellence, and the transformative power of education. But what sets us apart is why those things matter and how you’ll achieve them.

Why? Griffith brings together exceptional minds like yours from across the globe and from all walks of life. Here, we do incredible work, questioning and challenging, always in the pursuit of excellence.

Job Description

Griffith University's Institute for Biomedicine and Glycomics brings together Griffith’s formidable strengths in biomedical research. By combining the outstanding discovery and translational research, infrastructure, and training expertise of the Griffith Institute for Drug Discovery, the Institute for Glycomics and biomedical teams from within the former Menzies Health Institute Queensland we will deliver real and immediate impacts locally and globally, transforming the lives of people around the world, especially those in disadvantaged communities.

The Administrative Assistant will be responsible for the efficient and effective daily management of the reception desk, the provision of administrative support to the Institute, and co-ordination of associated office duties ensuring high standard service delivery and outcomes.

Key responsibilities include:

  • Manage the Institute reception desk effectively and perform reception duties including; greeting visitors, answering and redirecting all incoming calls, management of key and access card registers and managing entry into the Institute’s car parks.
  • Provide high-level administrative support to the Executive Officer including; arranging meetings, events/activities coordination and execution, records management, processing of correspondence and documents, database management and a range of electronic diaries, support with human resource matters such as recruitment and induction of new staff and students.
  • Diary management for senior Executives including all meetings and other commitments, arranging conference registrations and travel, if required.
  • Provide administrative support to Institute Committees as required.
  • Coordinate and submit reimbursement and payment requests and provide ad-hoc support to other members of the Institute as required.
  • Provide back-up and support to the Administration team and undertake other duties as required as relevant to the role.

About you
The successful candidate will have completion of a diploma or certificate level qualification with relevant work experience, or an equivalent combination of relevant experience and/or training.

You will also have:

  • Demonstrated experience in front desk and reception duties, including greeting visitors, managing incoming calls, maintaining access registers, and overseeing car park entry procedures with professionalism and efficiency.
  • Proven ability to provide high-level administrative support.
  • Strong organisational and time management skills.
  • Experience in committee support, including preparing agendas, taking minutes, and coordinating follow-up actions in a timely and accurate manner.
  • Ability to work collaboratively within a team.
  • Excellent interpersonal and communication skills, with a customer-focused approach and the ability to liaise effectively with internal and external stakeholders.

What we can offer
This is a fixed term (12 months), full-time position and will be primarily based at Griffith University Gold Coast. As Griffith is a multi-site University you may be required to work across other locations. Griffith University’s campuses are located on the lands of the Yugarabul, Yuggera, Jagera, Turrbal, Yugambeh and Kombumerri peoples.

Salary Range
The full-time base salary for a HEW Level 4 is in the range $73,623 - $77,680 per annum, plus 17% employer superannuation. The total package is in the range $86,139 - $90,886 per annum.

Additional Information

Why Griffith?
As a values-led organisation, at Griffith University, we've worked hard to create a dynamic and strong organisational culture. We offer:

  • Wide range of Learning and Development opportunities
  • Salary packaging options and corporate health discounts
  • Generous leave entitlements including leave loading
  • Health Safety and Wellbeing initiatives – on campus Gym facilities

How to apply
At Griffith, we’re committed to providing a safe and inclusive environment for all - whoever you are and wherever you’re from. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.

Griffith University values diversity, inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. For more information please visit our Equity, Diversity and Inclusion page. Griffith University also maintains a strict zero-tolerance policy against all forms of modern slavery. For more information, please refer to Griffith’s Modern Slavery Policy.

Please submit your application online and ensure it includes the following:

  • A covering letter outlining your suitability for the role (please refer to the About you section above and the position description)
  • Current curriculum vitae/resume including full contact details

Applicants must have unrestricted working rights. Visa sponsorship is not available for this position.

Successful candidates may be subject to a criminal history check.

For further information specifically about this role, please contact Nina Kristensen, Senior Executive Officer, Institute for Biomedicine and Glycomics at n.kristensen@griffith.edu.au

For application support, please contact People Services on (07) 373 54011 and quote reference number REF8767O.

Closing date:  Monday, 20 October 2025 at 11.59pm AEST. All applications must be submitted online.

Please allow at least 1 – 2 weeks from the closing date to expect an application update.

Administrative Assistant
Griffith University

Project Officer

PMO

12 month contract

Adelaide CBD based

Must have 3-5 years prior experience in a similar role

Project Officer

PMO

12 month contract

Adelaide CBD based

Must have 3-5 years prior experience in a similar role

Peoplebank are looking for a Project Officer to work for our client based in the Adelaide CBD on a 12 month initial contract. Note, whilst there is a hybrid work set up, you MUST be based in South Australia with full work rights.

As a Project Officer, you will be responsible for providing high-quality support to the PMO, ensuring effective delivery of projects and programs. You will be coordinating project activities, providing admin support, supporting governance and contract processes and much more!

Key Responsibilities
  • Provide administrative and coordination support across a range of projects and initiatives within the Program Office.
  • Prepare high-quality documentation including program and project progress reports, dashboards, contract performance updates, briefing papers, and presentations for management and governance bodies.
  • Arrange and support meetings, including agendas, minutes, action tracking, and logistics.
  • Maintain accurate and up-to-date program databases, contract documentation, registers, and records in compliance with organisational policies.
  • Contribute to improving project coordination processes, tools, and templates within the Program Management Office (PMO).
  • Assist with reviewing, and administering contracts, agreements, and contract variations in accordance with procurement and legal frameworks.
  • Support procurement processes including preparation of tender documentation, evaluation coordination, and supplier onboarding.
  • Support quality control by checking deliverables, ensuring documentation is accurate, and processes are followed.
  • Contributes to Program Office planning.
  • Liaise with internal stakeholders, suppliers, and consultants to resolve contractual issues or disputes in a timely manner.

Skills and Experience
  • 3 to 5+ years of relevant work experience in a Project / Program environment, where you have worked as a Project Administrator / Officer / Co-Ordinator.
  • Ideally worked across a wide range of projects (think ICT, finance, HR etc.)
  • First rate communication skills are, of course, of paramount importance.
  • Exceptional stakeholder management and time management skills are also crucial

So please APPLY NOW with an updated CV and we will get back to all suitable candidates within 24 hours.

Or you can contact Jerry Belialba on 08 8112 7406 for a confidential chat.
Project Officer
Peoplebank Australia SA

Based in the Sydney CBD

Salary up to $60k plus super

Flexible Hours and Job Stability

Based in the Sydney CBD

Salary up to $60k plus super

Flexible Hours and Job Stability

Based in the Sydney CBD
Salary up to $60k plus super
Flexible Hours and Job Stability
 
WHY YOU WANT TO WORK FOR THIS BUSINESS
They are a leading private provider of health services within eye care.  They provide clinic and day surgery services to their patients and are a well-known emergency referral centre for all urgent eye conditions.
 
ESSENTIAL SKILLS
- Great interpersonal and communication skills
- Can work cohesively within a team environment
- Customer service skills with a pleasant professional manner
- Time management skills and the ability to be self-motivated
- Great attention to detail and the ability to multi-task


CORE DAILY RESPONSIBILITIES
- Providing administrative support to a team of specialists, nurses and allied health professionals
- Management of appointment book
- Answering a high number of incoming calls and emails
- Responding to patient enquiries in a timely manner by telephone/email
- Daily banking reconciliation
- Meeting and greeting patients in a professional and courteous manner
- Patient billing processes, invoicing and receipting
- Liaising with medical professionals, Medicare, health insurers, healthcare providers and Insurance companies
- Start time can range 7:00am-10:00am | Finish Time can range 2:00pm-7:00pm


PERKS OF THE JOB
- Convenient Location: close to public transport, shops and restaurants
- Professional Development: receive on-the-job training with ongoing support and opportunities
- Job Security: stability in a permanent full-time role
- Salary: above award wage based upon qualifications, skills and level of experience


Immunisation Policy
Our client adheres to NSW Ministry of Health Policy Directive PD2022_030 Occupational Assessment, Screening and Vaccination Against Specific Infectious Diseases.  All employees are required to comply unless they have a valid medical exemption.
 
IF YOU HAVE THE ABOVE EXPERIENCE AND LIKE WHAT YOU HAVE READ - APPLY NOW!
Click on the link to apply today - Leanne Lewis will then be in contact (if you have the relevant experience) to discuss your experience and provide more details on this role in a confidential interview. Alternatively visit www.insyncrecruitmentgroup.com.au to find out what other exciting job opportunities are available. Australian permanent residents need only apply. 
Full Time Medical Receptionist Job Opportunity
Insync Recruitment Group Pty Ltd

12-month maximum term contract

Central location with hybrid work available

Generous employee benefits and discounts + active social club

12-month maximum term contract

Central location with hybrid work available

Generous employee benefits and discounts + active social club

With over 1.3 million members RAC is one of WA's most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be "The driving force for a better WA."

We are seeking a detail-oriented and proactive Governance and Planning Coordinator for a 12 month maximum term position within our Sales and Member Services Strategy and Integration team.

This full-time role is ideal for someone who thrives in a dynamic environment, enjoys improving processes, and is committed to fostering a consistent performance and transparent envinroment.

What will you be doing:
  • Facilitating and coordinating governance responsibilities within Sales & Member Service
  • Managing the development and maintenance of an annual planning calendar and terms of reference, incorporating inputs required for all governance and oversight forums of Distribution
  • Coordinating the development of and maintaining the strategic plans and business plans for Sales & Member Service, representative of the facilitated input of the senior leadership of both business areas, and in line with the strategic and business plans of Distribution's internal clients
  • Developing and maintaining the Service Level Agreements between Distribution and its internal clients
  • Coordinating periodic updates on the initiatives within the strategic plan and business plan
  • Setting agendas, compiling and circulating papers, attending and taking minutes of regulatory governance and key planning forums.
  • Maintaining a formal register of supporting items, including strategic plans, business plans, service level agreements, risk registers, and governance forum agendas, packs and minutes
  • Attending and chairing regular coordination meetings with Culture Collective leads
  • Managing the Quarterly Awards process and functions

What we are looking for:
As a member-based organisation, alignment to our values is essential, in addition to:
  • Developing and maintaining strong, effective working relationships with key stakeholders.
  • Strong written and verbal communication skills with high attention to detail
  • Business planning experience is highly desirable.
  • Business administration experience is highly desirable.
  • Contracts management experience is desirable.
  • Project management experience or exposure is desirable.

What can we offer you?
  • Secure a full-time, permanent position working within your local community
  • Genuine career development pathways, supported by ongoing training and mentorship, offering tangible advancement opportunities.
  • Free Roadside Assistance and discounts on RAC products and services including Insurance, Holiday Parks and Resorts, Security, Finance and Auto Services
  • An inclusive & supportive environment, enabling all abilities to strive for success.
  • Professional career development & ongoing training.
  • Generous discounts on home, contents & car insurance, plus free roadside assistance.
  • Member benefits & opportunity to join a very active Social Club.

We are looking for an enthusiastic professional who will thrive in a culture of continuous improvement. Apply with an online application - please send us your CV showcasing what you can bring to the team.

How to Apply

Please submit your resume by clicking Apply Now. Application deadline is Friday 24th October 2025.

We encourage you to apply as soon as possible, as RAC reserves the right to close this vacancy without notice.


#BetterJourneysRAC




Governance & Planning Coordinator
RACWA

Variety, autonomy and stability in a trusted accounting firm

Enjoy a workplace built on support, respect and shared success

Be the go-to person who keeps clients smiling and the team on track

Variety, autonomy and stability in a trusted accounting firm

Enjoy a workplace built on support, respect and shared success

Be the go-to person who keeps clients smiling and the team on track

Take ownership, show initiative, and help deliver outstanding client outcomes in a role that values both independence and teamwork and a firm that puts people first.

About us

From our humble beginnings in Northam in the early 1950s, Byfields has grown to six offices across WA, delivering leading Business Advisory and Taxation services to our clients. Here, continuous learning and client satisfaction are our priorities, along with creating a collaborative, supportive culture.

At Byfields, we work together to grow in a safe, valued, and rewarding environment, guided by our core values of honesty, integrity, respect, and accountability. Join a team where your contributions matter and your input has real impact.

About the opportunity

Join us as a Client Service Administrator (CSA) at our Belmont Office, WA where your communication, organisation, and problem-solving skills will shine.

You see yourself in a long-term role where you can provide exceptional client service while optimising processes and supporting a high-performing team. This position suits a proactive, detail-oriented individual who enjoys contributing to both client success and team efficiency.

In this position, you can expect to:

  • Build and maintain positive rapport with clients and staff.
  • Coordinate tasks efficiently to manage daily operations.
  • Maintain financial records, streamline workflows and ensure accurate data entry.
  • Liaise with stakeholders, prepare client documentation, and respond to client queries.
  • Keep the office running smoothly by supporting the wider team and backing up reception where necessary.
  • Apply your systems know-how by getting up to speed with our software.
  • Demonstrate flexibility and a team-first attitude.

About you

Do you bring confidence, initiative, and a strong focus on process and results?

This role suits a proactive professional who excels at client service, fosters positive relationships with colleagues, and continuously seeks ways to improve efficiency and impact. Your precision, administrative expertise, and effective communication make you a key contributor to the team’s success.

The ideal candidate will have:

  • Efficient task coordination, high attention to detail and time management skills.
  • Strong team player qualities and the ability to foster positive relationships.
  • Confidence in learning and using various software systems.
  • Proven abilities in problem solving.
  • Proficiency in the MS Office suite.
  • Previous experience in a financial, legal, accounting or professional services industry will be highly regarded.

Make an immediate impact in a fast-paced financial environment. Byfields is ready for you to join the team.

What’s on offer

Byfields offers a supportive and flexible work culture where your contributions are valued.

By joining the team at Byfields, you’ll enjoy:

  • 5 weeks annual leave
  • Flexible working arrangements
  • Support for learning and development
  • Small, friendly, and comfortable office culture
  • A supportive work environment that values your contribution.
  • Small firm mentality with big firm opportunities and a supportive team culture
  • Easily accessible location with free parking in Belmont
  • Regular office and team functions
  • Employee assistance program
  • Corporate uniform allowance
  • Discounted health benefits

Our people make Byfields a great place to work, join us by applying today. Screening will commence immediately.

For the right candidate we may consider some flexibility in working hours.

Become part of a team that celebrates your contributions and develops culture that values diversity, flexibility, and high-quality client and staff relations.

How to apply

If what you have read excites you apply now!

We encourage candidates to apply even if they don't meet all requirements but believe they have the potential to excel in this role.

For more information about who we are and what we do please visit our website or follow us on LinkedIn:

www.byfields.com.au

https://www.linkedin.com/company/2279715

Note: We are expecting a strong response for our advertisement, therefore we are not accepting agency referrals for this role.

Please note: Applicants must hold full time legal working rights in Australia to be eligible for this position.

Keywords: Receptionist, ‘Administrative Assistant’, ‘Client Services’, ‘Administrative Support’, ‘Office Assistant’, ‘Reception Desk’, ‘Front Desk Clerk’, ‘Administrative Officer’, ‘Office Receptionist’, ‘General Administrator’, ‘Client Liaison’, flexibility, flexible, ‘Client Service Administrator’, WFH, CSA, Accounting, ‘Working From Home’, bookkeeping, bookkeeper

#LI-YN1

Client Service Administrator | Long-Term Opportunity | Start Now
Byfields Pty Ltd

🚀 We're hiring a Customer Service Representative!

💰 $80,000 - 90,000 + Super

This is the perfect role if you’ve recently graduated from uni, ideally have some tutoring experience, and are excited to join a fast-growing ed-tech startup.

At EdAccelerator, we’re building the education system of the future - designing the fastest, easiest, and most fun ways for students in Years 3 to 8 to learn Maths and English.

We’re growing quickly and looking for someone who’s energetic, organised, and passionate about helping families have an incredible experience with our program.

If you're excited by our mission and want to be part of something meaningful, send your resume and a quick note on what interested you to charlie@edaccelerator.com

Want more details on the role and our company?

About EdAccelerator 🌎

At EdAccelerator, our mission is to build the education system of the future.

With recent advancements in AI and technology, it's an exciting time to be in the education space, and we're on the cutting edge of creating personalised tutoring programs that maximise students results. 

You'll be working with a team of software engineers, tutors and academic advisors to help our students excel on aptitude tests and gain admission into their dream high schools and universities. In the past 12 months alone, we've supported over 500 students, earning a 4.9-star average rating from 100+ reviews

About The Role 📚

To help every student reach their full potential through the program, it’s crucial to have exceptional customer service - for both students and their families.

This is why we're now hiring one full-time Customer Service Representative to provide fast and friendly support to the students in our programs (and their families).

This role is for applicants who:

- Have some past tutoring or teaching experience.

- Have exceptional writing skills.

- Care about our students success.

- Have a growth mindset.

- Are receptive to feedback.

- Are meticulous and detail-oriented.

- Are willing to be all in on the business.

💰 Salary is $80,000 - 90,000 per annum and is quoted excluding superannuation.

We expect you to work from our Prahran office at least three days per week. The rest of our team typically works in the office four to five days a week, as we're all fully committed to building the education system of the future. To achieve a vision this big, we need a team that’s all in - people who see this as a mission, not just a job.

As many of our students and their families require support later in the day, our preferred hours for this role would start a little later and extend into the evening - for example, from 11:00 AM to 7:00 PM. This aligns with the times when support is most often needed.

Next Steps ✏️

If this role (and our mission) excites you, then we'd love to hear from you!

You can apply on LinkedIn, or the best way to get in apply is to send your Resume and a Short Note on what interested you in the role to charlie@edaccelerator.com

Our hiring process runs as follows:

Step 1: Quick Screening Call – A brief 5-minute call to get to know you.

Step 2: Skills Interview – A 30-minute interview to assess your overall suitability for the role.

Step 3: Culture Interview – A meeting with our founders at our office to discuss the role and your fit within our team.

Good luck!

Disclaimer: EdAccelerator is a tutoring company that provides after-school programs in Maths and English. We are not a registered school and do not offer formal school qualifications.

Customer Service Representative
EdAccelerator

Eversafe Fire Protection is a WA Family run and owned Business in the supply and service of Fire Equipment.

We require a Receptionist/Office allrounder

Duties & Responsibilities:

·         Excellent Data Entry Skills with a sound knowledge of Word and Excel.

·         Knowledge of BizzWizz would be an advantage but not a requirement as training will be given.

·         Excellent time management and attention to detail is a must.

·         Assisting within the Office as required.

·         Good phone manner

·         Be able to deal with Confidential Information.

Job Description:

·         Liaising with  Customers

·         Daily Email Enquires

·         Assist with Invoicing

·         Answering incoming phone calls, taking messages or directing to the correct person.

·         Helping Office Manager and assisting with other duties with in the office.

Hrs. of Work: 9am to 2:30pm Mon to Friday

Please email your resume to Carol - reception@eversafefire.com.au

For any other information please call Carol (Office Manager) 9493 2044


Receptionist/Office allrounder
Eversafe Fire Protection

Melbourne CBD within close proximity to Flinders Street.

Salary Range - $94,482K - $104,980K TRP (total remuneration package)

Hybrid work environment - Enjoy a mix of office and flexible work arrangements

Melbourne CBD within close proximity to Flinders Street.

Salary Range - $94,482K - $104,980K TRP (total remuneration package)

Hybrid work environment - Enjoy a mix of office and flexible work arrangements

Victorian Managed Insurance Authority (VMIA)

  • Project Administrator
  • Full Time, Ongoing



Key highlights

  • Melbourne CBD within close proximity to Flinders Street.
  • Salary Range - $ $94,482K - $104,980K (total remuneration package).
  • Hybrid work environment - Enjoy a mix of office and flexible work arrangements, fostering connection and strengthening networks. The majority of your working week will be in our collaborative office environment.



About the role


Your role as Project Administrator will provide strong administrative support to the Innovation and Projects Office. The Administrator is a key role in providing support to the services including governance and the end to-end project and program activities. Due to an internal promotion, this is an exciting role for an experienced Project Administration, reporting to the Program Manager in the Innovation and Projects Office.


Key responsibilities

  • Manage daily Innovation and projects office (IPO) operations to enhance efficiency and support strategic objectives.
  • Assist in streamlining and maintaining PMO processes, templates, and tools.
  • Ensure project delivery aligns with governance frameworks and standards.
  • Assist and organise procurement activities and contract management deliverables with end-to-end project management activities.
  • Develop, deliver and maintain project artefacts, project proposals, documentation and presentations.
  • Review and reconcile vendor timesheets to invoices, accurate financial reporting.
  • Provide administrative and coordination support to project managers, subject matter experts, and steering groups.

Who you work with

  • You are supported by the PMO lead and Program Manager to support the business to deliver and govern projects.
  • You work closely with Project Managers, Subject Matter Experts, Business Analysts, Change Analysts to achieve outcomes, share skills and knowledge.
  • You build relationships across VMIA related to program and project deliverables as required. You ensure key stakeholders are effectively managed, with the aim of supporting delivery.
  • You collaborate with colleagues across VMIA teams to bring the best practices, processes and frameworks to deliver outcomes.
Experience you draw from
  • Experience in a program or project coordinator or a similar role, preferably within a PMO environment.
  • Strong interpersonal skills to help you influence key stakeholders and to develop and maintain effective relationships to achieve objectives.
  • Knowledge of project management methodologies and governance frameworks.
  • Proficiency in project management software and tools, including JIRA, confluence, Oracle Finance and HR.
  • Strong organisational skills with the ability to prioritise and multitask with strong attention to detail.

Qualifications

  • You hold a relevant tertiary qualification.
  • You have experience supporting project delivery in a PMO or project environment, ideally within government or the insurance sector.

Why join VMIA?

At VMIA, we believe diversity drives innovation. We are committed to creating an inclusive environment where everyone feels valued and empowered to contribute their unique perspectives.

We offer:

  • Flex work: Hybrid working to support your best performance.
  • Parenting support: Generous parental leave (16 weeks paid parental leave for primary carers and 2 weeks for secondary carers) and breastfeeding-friendly facilities.
  • Learning & Development: Annual investment ($2,500) in your growth, with in-house training, and LinkedIn Learning access in addition.
  • Wellbeing: Wellness sessions, Employee Assistance Program (EAP), and ergonomic support.
  • Culture & Lifestyle: Iconic office location, volunteer leave and life-stage support.

VMIA encourages applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples, individuals with disabilities, culturally diverse communities, and members of the LGBTQIA+ community.

How to apply

We invite you to submit your CV and a cover letter. Use these to introduce yourself, highlight your fit for the role, and share why you are excited about joining VMIA. For any questions about the role or application process, please contact us at talentacquisition@vmia.vic.gov.au.

At VMIA, we are dedicated to fostering an inclusive workplace. We warmly welcome applications from people of all gender identities, Aboriginal and Torres Strait Islander peoples, individuals with disabilities, and those from culturally diverse backgrounds.

If you have any accessibility needs during the recruitment process, please let us know at talentacquisition@vmia.vic.gov.au.

Salary Information

At VMIA, we offer competitive salaries based on the role's classification and your skills and experience. Typically, new employees start at the minimum of the salary range, however, consideration may be given to starting above the minimum of the band should you demonstrate extensive experience in a similar role or possess unique and desirable skills and capabilities required to perform the role.


Other relevant information

Before starting at VMIA, preferred candidates will complete pre-employment screenings. These assessments may include:

  • Working Eligibility: Verification of your right to work in Australia.
  • Employment History: Confirmation of your past employment details including employment dates and compensation.
  • Academic Credentials: Verification of your educational qualifications to ensure they are accurate and legitimate.
  • National Criminal History Check: A check for any criminal record, which may involve manual vetting by ACIC, potentially causing delays.
  • Pre-employment Misconduct Check: Used to verify the identity, integrity, and credentials of potential employees and verifies no past misconduct.
  • Financial Background Checks: Applicable for certain roles, such as Heads of Departments and Finance team members.

We value a collaborative work environment, so employees are expected to spend the majority of your working week in the office. Candidates from interstate must be willing to relocate to Victoria.

Project Administrator
VMIA

Housing Allowance & Utilities Support

Enjoy 6 weeks annual leave + 17.5% leave loading

Receive up to $10,000 in relocation assistance

Housing Allowance & Utilities Support

Enjoy 6 weeks annual leave + 17.5% leave loading

Receive up to $10,000 in relocation assistance

Information Management Officer
Level 6 - $122,693.21 per annum + Housing Allowance & Utilities Support
Residential Role - Site Based | Permanent, Full-Time

The Role

The Town of Port Hedland is seeking a proactive and detail-oriented information governance professional to join our team, reporting directly to the Senior Records & Information Officer.

In this pivotal role, you'll lead the coordination of the Town's response to the Privacy and Responsible Information Sharing Act 2024. This role supports privacy and information sharing functions and drive the implementation of robust governance frameworks. You'll manage key artefacts such as Privacy Impact Assessments and data flow maps, maintain the Information Asset Register, and embed classification policies across core systems. Your work will also include developing privacy-by-design practices, standardising data sharing agreements, and delivering training to improve organisational capability.

We're looking for someone with:

  • Demonstrated experience in privacy, data protection, or information governance within the public sector (experience in local, state or federal government is desirable)
  • Strong working knowledge of the WA PRIS Act 2024, State Records Act 2000, and relevant standards
  • Proven ability to manage Information Asset Registers and conduct PIAs/DPIAs
  • Excellent facilitation and stakeholder engagement skills, with a knack for translating policy into practical processes
  • A relevant qualification in information management, law, or governance-or equivalent experience

For further information, please view the attached position description.

Work Related Requirements

The preferred applicant will be required to undergo a pre-employment medical, including drug and alcohol assessment to be considered for the role, as well as possess:

  • Relevant Degree qualification (e.g., information management, law, records/information governance) or equivalent experience
  • Working knowledge of WA PRIS Act 2024, State Records Act 2000, FOI Act 1992 and relevant standards (e.g., ISO 27001/27701, ISO 15489)
  • Current 'C' Class Drivers Licence Current 'C' class driver's license
  • Rights to work in Australia


Employee Benefits

In addition to the salary our employees enjoy a range of benefits which may include:

  • Housing Allowance & Utilities Support: Up to $400 per week Housing Allowance and $1,500 per annum utilities support
  • Generous Annual Leave: Enjoy 6 weeks annual leave + 17.5% leave loading plus an additional 2 public holidays a year
  • Relocation Assistance: Receive up to $10,000 in relocation assistance
  • Superannuation: 12% Superannuation, with a co-contribution scheme of up to 14%
  • Wellness program: Enjoy perks like free gym membership and access to pool facilities
  • Training & Development: We're committed to your career growth!
  • Paid parental leave
  • Salary packaging: Save on costs with our flexible salary packaging options
  • Plus much more!


How to Apply

Applicants are encouraged to apply online.
If you are unable to apply online, please forward your application documents to Human Resources, Attention "Confidential Advertised Vacancy" either by:

Post: PO Box 41, Port Hedland WA 6721
Hand: Civic Centre, McGregor Street, Port Hedland WA 6721

Applicants are advised to write a cover letter of no more than two (2) pages outlining how your skills, capabilities and experience will contribute to their success in this position. Applicants who do not attach a cover letter may not be considered in the first round of shortlisting. It is the responsibility of the applicant to ensure their application is received in full prior to the closing date and time.

Suitable applicants may be considered for appointment to similar vacancies during the six-month period following the conclusion of this recruitment process.

For further information about this position please contact our recruitment team via .au

The Town reserves the right to commence shortlisting prior to the closing date.

Applications close 11.30pm Monday 27th October 2025

The Town of Port Hedland is committed to eliminating all forms of discrimination. We embrace diversity and strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds and people living with disabilities.

Information Management Officer
Town of Port Hedland

Make a positive change to your customers lives

Join a friendly and diverse company culture

Broad employee benefits package

Make a positive change to your customers lives

Join a friendly and diverse company culture

Broad employee benefits package

 

About the role

This role ensures efficient delivery of technical services, optimal resource scheduling, customer satisfaction and administrative accuracy. The Service Manager plays a key leadership role in driving service excellence, safety compliance and continuous improvement across service operations. The Service Manager is responsible for overseeing the daily operations of the service team, including field service technicians and service administrators.

Role Title: Service Manager

Location: Cardiff NSW branch

Hours: Monday – Friday, Full Time Permanent

Reporting: Regional Manager - Northern NSW

Essential Skills & Qualifications

  • Ability to coach, mentor, and foster a high-performance, safety-focused team culture
  • Strong skills in managing technician workloads, scheduling jobs efficiently, and ensuring service KPIs
  • Proven ability to manage key client relationships and handle stakeholder communications with professionalism and responsiveness
  • Understanding of technical service delivery processes, including breakdown repairs, preventative maintenance, and service call resolution
  • Competence in supervising service administration, ensuring accurate documentation, job bookings, invoicing, and compliance with regulatory and internal standards
  • Ability to identify performance gaps, analyse operational data, and implement improvements across service workflows

Duties & Responsibilities

  • Provide leadership and day-to-day management of the service technicians and administration team, ensuring efficient coordination of all breakdown repair activities across the Tasmanian service region, with a focus on delivering high-quality customer service and timely resolution of issues
  • Manage technician workload allocation, monitor individual and team performance, and support ongoing skills development to maintain a high-performing service team
  • Deliver training, coaching and performance management initiatives to drive accuracy, productivity, and timely service delivery across both field and administrative functions
  • Identify and implement continuous improvement opportunities across service operations
  • Monitor key metrics (response times, first-time fix rates, SLA compliance) to ensure service standards and ensure all field activities comply with WHS/OHS regulations, company policies and industry standards

Benefits

  • Employee discounts on Aidacare health equipment products and services
  • Quarterly incentive scheme
  • Employee Assistance Program to support mental wellness
  • Benefits package includes discounts for retail, insurance, gym and more
  • Comprehensive training program to equip you with the necessary skills and knowledge
  • Fuel card for travel, car allowance and work mobile provided

How to apply

Please submit your application by clicking "Apply Now". Join our team at Aidacare and help us create memorable experiences for our valued customers!

About the company

Aidacare is one of the leading players in the Healthcare Equipment Industry, we pride ourselves on our commitment to excellence, innovation, and customer satisfaction. Aidacare has 1,300 staff and over 90 locations across all states and territories in Australia.

 

Service Manager
Aidacare