Are you passionate about delivering exceptional customer service and ready to thrive in the fast-paced world of freight and logistics? Join our growing team at SteadFast, a leading transport broker dedicated to providing customized freight solutions and outstanding client support.

What You’ll Do:

As a key member of our customer service team, you will be the frontline connection between our clients, carriers, and internal teams. Your day-to-day will include: 

- Responding promptly to customer inquiries via phone, Salesforce, and Live Chat

- Understanding client needs and delivering tailored freight solutions

- Clearly explaining freight services, pricing, and available options

- Collaborating with carriers and internal departments to resolve issues quickly

- Tracking and updating customers on critical shipments

- Maintaining accurate records in Salesforce and MachShip (Transportation Management

System)

- Building and maintaining strong, positive customer relationships

- Managing multiple priorities effectively in a fast-paced environment

- Ensuring urgent inquiries and updates are handled swiftly with carriers

What You’ll Bring:

- Previous experience in customer service, preferably in logistics or transport

- Strong communication skills — both written and verbal

- A customer-first mindset with the ability to problem-solve under pressure

- Familiarity with CRM tools like Salesforce and Hubspot and/or TMS platforms such as MachShip (a bonus)

- The ability to multitask, stay organized, and thrive in a team environment

Why Join Us: 

Annual Health and Wellness Incentive

Opportunities for career advancement and professional growth

Dynamic, fast-paced work environment

Supportive team culture focused on collaboration and success

Working hours: 8:30am – 5:00pm, Monday to Friday

Ready to help move freight—and careers—forward? Apply today and be part of a company that values service, solutions, and your success.

You must have the right to work in Australia

About Us:

At RESINC Solar, we are the leading solar company in the Central Coast / Newcastle region, known for our exceptional customer service and strong industry reputation. Since 2016, we’ve been helping Australians reduce their power costs and transition to renewable energy with top-of-the-line solar and battery solutions. With thousands of satisfied customers, we’ve earned a glowing 4.9-star rating across review platforms, and our team is proud of the fun, vibrant culture we've built together.

We believe in rewarding our people for their efforts, celebrating our wins together, and delivering outstanding results to our customers.

About the Role:

We're looking for a dynamic, friendly, and customer-focused individual to join our team as a Customer Experience - Post Sale Representative. This role is all about connecting with our customers after their solar systems have been installed and ensuring they have a seamless, positive experience with their new system.

You’ll be the face of RESINC Solar, visiting our customers' homes to assist with system setup, troubleshooting, and ensuring they have everything they need to start using their solar system effectively. Your work will help create raving fans, build strong relationships, and increase customer loyalty for future referrals and positive word-of-mouth.

In addition to your exceptional people skills, you should be IT-savvy enough to assist customers with downloading monitoring apps and connecting their solar systems to home Wi-Fi networks. You'll also help us collect feedback and create great content for our social media and review platforms.

What You’ll Do:

• Attend Post-Installation Home Visits: Visit customers after their solar systems have been installed, providing that extra touch of exceptional customer service.

• Assist with System Setup: Help customers set up their solar monitoring apps and reconnect their systems to our monitoring portals where needed.

• Conduct Customer Satisfaction Surveys: Gather valuable feedback from customers to ensure we continue delivering the best service.

• Capture Great Content: Take high-quality photos of the installed solar systems for social media and review platforms.

• Build Strong Relationships: Use your charm and communication skills to connect with customers and make their experience with RESINC Solar memorable.

What We Offer:

• Company Vehicle: Get around with a fully equipped company vehicle.

• Expense Card: A company-provided expense card for work-related purchases.

• Laptop & Phone: Stay connected with a company laptop and phone.

• Performance-Based Bonuses: Earn bonuses based on your performance, alongside a competitive base wage.

What You Bring:

• Exceptional communication and interpersonal skills

• Strong customer service experience and a passion for helping others

• Comfortable with technology and able to assist customers with app setups and system connections

• A proactive, can-do attitude and an eye for detail

• Full driver’s license and a reliable, friendly personality!

If you’re looking to make a real impact on our customers’ experience and play an important role in the post-sale journey, we’d love to hear from you.

Apply now to join the RESINC Solar team and help us create happy customers who are excited to spread the word about our services!

As an Operations Officer, you'll be integral to customer service, stakeholder communication, and operational management, ensuring seamless service delivery and maintaining high standards of efficiency.

In this role, you'll be responsible for:
• Delivering frontline customer service, resolving complaints, and preparing materials for ministerial and other official correspondence.
• Offering advice to industry and stakeholders on relevant legislation, policy and operational procedures.
• Monitoring key data systems, including the School Transport Information Management System, ensuring transparency and good governance.
• Coordinating and overseeing the operation of specialised school transport services.
• Assisting in monitoring performance under service contracts, with a focus on compliance and operational delivery.

You'll also demonstrate leadership competencies aligned with the Queensland Government Leadership Framework, including:
• Make insightful decisions
• Building enduring relationships
• Drives accountability and outcomes
• Demonstrating sound governance.

Qualifications & Requirements:
• A criminal history check will be undertaken prior to appointment to the role.
• A current C class driver licence is required.
• Some intra-state travel may be required.

This is an excellent opportunity for someone who enjoys a challenge and wants to contribute to the delivery of essential services in the Ipswich region.
To apply, please review the attached position description and applicant guide to understand the competencies required for this role.

Applications to remain current for 12 months. 

Job Ad Reference:QLD/665021/25
Closing Date: Monday, 27 October 2025

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

THE OPPORTUNITY

As part of our diverse team based in Newcastle, you will help make a positive impact on someone's life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

As a Claims Advisor, you will play an integral part within one of our supportive and growing business units helping make a positive impact on an injured workers life. Your role will consist of; inbound and outbound calls with external stakeholder and claim administration duties.

This will be a full time, permanent position based in the Newcastle office, with flexibility to work from home up to 3 days per week.

YOUR RESPONSIBILITIES

• Assist the worker and employer with the claim process and providing support in the completion of relevant documents to ensure timely access to required services to support return to work and injury recovery
• Pro-actively proceed with appropriate case management to achieve the optimum outcome of early sustainable return to work for workers with reasonable claim costs
• Ensure that allocated work is actioned within appropriate timeframes
• Manage telephone enquiries within EML's guidelines and adhere to the EML's Communication Policy
• Collaborating with Injury Management Specialists and other subject matter experts to collect information and ensure customers receive expert advice and support
• Recording and maintaining accurate records

ABOUT YOU

• You will show a high level of empathy while being passionate about providing great customer service
• You will be a great listening, display excellent communication skills and have a solution focused mindset
• You will embrace change with confidence and are comfortable with in a multi-system environment whilst having the ability to handle and overcome challenges
• Having great attention to detail, you will enjoy learning and growing within the business
• Proficient use of Microsoft Office Suite

WHAT WE OFFER

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:

• A diverse and collaborative team culture like no other
• Flexibility to work from home to support work/life balance
• A corporate wellbeing program with discounted health insurance and gym membership
• Generous discounts from over 350 retailers through our RewardsHub program
• Comprehensive learning and development opportunities to help you reach your full potential
• Access to support and counselling services with work or personal matters, through our Employee Assistance Program
• Companywide events to stay connected and celebrate success
• Entitlement to annual company incentive scheme + salary reviews
• Up to 16 weeks paid parental leave, plus super

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.

Kirby HVAC&R is a leader in the Australian refrigeration & HVAC industry. As a leading HVACR wholesaler, we support our customers with their air-conditioning, commercial and industrial refrigeration needs. 

We have an exciting opportunity for a Customer Service Representative to join our West Melbourne team.

Why join us?

We are committed to the safety, education and ongoing professional development of our people. In this role, you will receive:

• A competitive remuneration package. which includes base salary + superannuation;

• A great incentive program. Built to recognise that we all succeed together;

• Career growth opportunities. We offer genuine long-term career opportunities;

• A committed team culture. Our Values set the way in which we work – Committed, Engaged, Straightforward and United.

About your new role?

This is an excellent opportunity to obtain a secure, full-time, Monday to Friday position with a company that values its employees, offers a supportive working environment, and has a genuine desire to see our people succeed.

Reporting to the Branch Manager, you will be responsible for:

• Internal sales procedures and counter service to our valued customers;

• Providing a high level of customer service; 

• Assisting in the management of stock;

• General warehousing duties as required; 

• Operation of the forklift, including picking and packing; and

• Adhering to operational health and safety requirements.

What will make you successful?

To be successful in this role, the ideal candidate will possess:

• Ability to build relationships with trade customers;

• A current forklift license or willingness to undertake this (company funded)

• Ability to maintain safe working environments for yourself, your team members and customers; and

• Ability to communicate effectively with colleagues and staff to ensure our customer's expectations are met or exceeded.

If this sounds like a role that you’re interested in, we would love to hear from you. To apply, please click on 'Apply now’.

You're only human. 

It's a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us. 

We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.

About the Community Team

At Medibank, our purpose is "Better Health for Better Lives" - for both our people and our customers. Geographically based, cross-functional teams help us build stronger community connections, deepen trust, and deliver more personalised support.

By tailoring experiences to local needs, we create lasting relationships and more meaningful work. Join our local teams and make a real impact in your community.

About the Role

We have an exciting full-time opportunity for a Sales and Customer Service Consultant, internally referred to as a Local Community Consultant, at our Carindale QLD store. You may also be requested to work at our Sunnybank and Garden City stores to support your wider team. This role includes a flexible rotating roster working between the hours of 8am to 8pm Monday to Friday, with some Saturday work.

As a Local Community Consultant, you connect Medibank's products and services with your local community. You take ownership of the customer experience, providing end-to-end support across multiple channels - whether in-store, over the phone, in the community, or via messaging.

With a diverse skill set, you solve everyday challenges, adapt quickly, and keep customers at the heart of everything you do. You're curious, creative, and results-driven, always open to new ideas and ways of working.

There are 6 key magnets that drive our ambitions to help create autonomy and to serve locally within our Geo teams. These encompass People, Trust, Customer, Growth, Value and Health.

About you

• You're a multitasker who confidently supports customers across messaging, face-to-face, and phone channels.

• You're passionate about serving your local community and growing lasting customer relationships.

• Self-motivated and results-driven, you take pride in delivering the right solutions with accuracy and care.

• You're diligent and detail-oriented, ensuring every interaction is accurate, every product or service is the right fit, and your customers' privacy is always protected.

• A true team player, you're open to stepping outside your role to support peers and explore new ideas - all to better serve the community.

Why You'll Love It Here

• Flexible Working: Enjoy the freedom to work in-store, work from home, or work out in the community - depending on business requirements.

• Growth Opportunities: Access a range of skills development, career pathways, and chances to innovate within Medibank.

• Supportive Environment: Work in a culture that values your well-being, encourages new ideas, and celebrates success.

If you are a customer service extraordinaire and want to continue to help and support your local community through a multi-channel approach - we want to hear from you!

Imagine working with us

We understand that work means different things to everyone...  We know happy, healthy people make great teams, and great teams put more heart into each customer and patient interaction. And that's why we're reinventing work.  

Imagine a workplace where work didn't feel like work. A workplace where you could shape when and where you work to have more impact. Where flexible working isn't a buzzword, it's a reality.

Imagine a workplace that helps you and your family thrive. Where connection, personal development and health and wellbeing are front of mind. To learn more about our benefits go to https://careers.medibank.com.au/culture/rewards-benefits/

For you, work should help you Live Better. It should bring you fulfillment and joy. And with Medibank, it could.

Inclusion and Accessibility

We believe in everyone's potential and strive to make Medibank inclusive for all because different perspectives make us better. We encourage applications from everyone, including Aboriginal and Torres Strait Islander candidates, those with disabilities, and LGBTQIA+ community including transgender and gender diverse applicants.

For any adjustments or alternative formats during the recruitment process, please contact us at careers@medibank.com.au. To learn about our commitments and employee experiences, go to https://careers.medibank.com.au/culture/diversity-inclusion/

Location: Newstead, Brisbane QLD (office-based)

RESINC is one of Australia’s top-rated solar providers, known for premium support before and after install. Since 2016 we’ve helped thousands of households switch to clean, affordable energy—and we’ve built a buzzing Newstead hub where fun meets professionalism. We celebrate wins, coach for growth, and deliver results together.

Join our Newstead office as an experienced Appointment Setter. You’ll speak with warm, opted-in leads and inbound enquiries—no cold calling—to briefly educate, qualify, and book high-quality appointments for our Solar Specialists using our custom CRM.

• Call and qualify warm leads; confirm needs and book calendar appointments

• Hit daily activity and conversion targets

• Keep accurate CRM notes and manage timely follow-ups

• Contribute to a positive, energetic team floor where performance and good vibes go hand-in-hand

• 12+ months appointment-setting or outbound phone experience with proven KPIs

• Confident phone manner and fast rapport building

• Track record in a target-driven environment

• Strong organisation and CRM/dialler proficiency

• Team-first attitude—professional on the phones, fun on the floor

• Base salary + strong KPI incentives

• Office-first, high-energy culture—supportive leaders, coaching, recognition

• Real progression pathways in a growing renewables brand

• Make a tangible impact for customers and the planet

If you’re an experienced appointment setter who thrives on targets and team energy, we’d love to hear from you.
Submit your resume and a brief note on your recent KPI performance.

• Have previous tele sales, recruitment or travel agency experience 
• Be hungry to meet & exceed targets
• Possess strong communication skills with a clear confident phone manner
• A team player who enjoys working in a young, fast paced, dynamic team environment
• Be able to build rapport quickly and be engaging over the phone
• Be available to work Saturdays if required
• Need to have full time working rights. WHVs welcome to apply, no student visas please

• Strong earning potential. Base + Commission structure + Super
• OTE between $75,000 - $150,000 ($90,000 floor average)
• Full training provided
• Fast growing company, opportunities for growth
• Weekly incentives
• Great company culture
• Annual individual spend for personal and professional development
• Queens Road Location just off St Kilda Road - Brand New Office with views over Albert Park & an in-house Barista!

The Company

We're partnering with a well-established supplier of branded food products to some of the biggest names in food manufacturing and retail, including Unilever, General Mills, Bidfood, PFD, Woolworths, Coles, Costco, and Aldi.

They are now seeking a Senior Customer Service Officer to join a tight-knit, high-performing team initially as a temp with the view to joining the team in a permanent capacity. You'll work alongside a Business Development Representative and report to the Sales & Marketing Manager - playing a vital role in managing B2B client relationships, order processing, and service delivery.

Role Responsibilities

• Handle inbound and outbound customer enquiries via phone and email
• Manage the customer service inbox and process orders accurately and efficiently
• Liaise with distributors, manufacturers, and internal teams to coordinate deliveries and resolve any issues
• Maintain strong product knowledge and order visibility to provide proactive updates
• Identify solutions to challenges around delivery, quality, or product availability
• Support continuous improvement in customer experience through a commercial lens

Your Profile

• Proven experience in a B2B customer service role, ideally within FMCG or food manufacturing
• Strong communication skills and a solutions-focused mindset
• Experience managing order processing, coordinating with internal and external stakeholders
• Highly organised with strong attention to detail and time management
• Confident handling high-volume enquiries via phone and email
• Commercially savvy and capable of supporting business development initiatives

Apply Today

Please send your resume by clicking on the apply button.

Keen to learn more about this opportunity? Hit the apply button or Contact Hollie on 03 9239 8116

Learn more about our Melbourne recruitment services: http://www.roberthalf.com.au/recruitment-agency-melbourne

Job Reference No: 06830-0013273910

By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.