Do you want your work to make a difference for NSW?
Working to protect the state’s environment and heritage.

Use your extensive performance analyst skills to contribute to the sustainable water management for the environment and communities of NSW

• Permanent full-time role at 35 hours per week plus FlexTime
• Located in Parramatta with hybrid working supported
• Salary relative to experience, and ranges from $129,464 to $142,665 plus super

The Natural Resource Access Regulator (NRAR) enforces the NSW water laws and offers guidance and education to help water users comply. We strive to be an efficient and effective regulator that celebrates and reflects the diversity of the community we serve. Working with NRAR provides a chance to make sure water is used lawfully so that all communities and the environment get a fair share.

NRAR’s Performance Analytics and Artificial Intelligence team is currently seeking to appoint a Senior Performance Analyst to bridge the technical and non-technical stakeholders to translate complex data into clear, actionable insights that inform decision-making across NRAR.

The role quickly develops an understanding of organisational processes and data, engages closely with operational staff and technical teams, and supports junior analysts to keep work on track. With strong stakeholder management, critical thinking, and foundational data skills such as advanced Excel, the Senior Performance Analyst focuses on developing outcome-based KPIs, designing practical metrics, and improving internal processes to ensure data is effectively leveraged to enhance performance and operational outcomes.

About You

You have demonstrated experience as a Performance analyst with strong skills in process mapping and data-driven analysis, including experience working with diverse stakeholders to gather requirements and translate them into actionable solutions. You have strong data analytical skills to be able to formulate written reports for non-technical stakeholders.

You have strong communication skills with the ability to build and maintain trustful relationships with diverse stakeholders, guiding non-technical operational staff to provide accurate and meaningful information despite varying levels of technical understanding and navigating sensitive topics with stakeholders while preserving strong, collaborative relationships to ensure effective data-driven decision-making.

You have demonstrated foundational understanding of basic Power BI dashboard creation and editing to provide quick, supportive fixes while relying on developers and data specialists for complex tasks.

Essential Requirements

• Tertiary qualifications in in Business, Commerce, Information Systems, or a related field; or equivalent experience.

For more information read the full Role Description:  Senior Performance Analyst

Who we are

The Department of Climate Change, Energy, the Environment and Water (DCCEEW) works to protect the state’s environment and heritage. It leads the way on climate change, driving the sustainable transition to a net zero economy, powered by affordable, reliable, and clean energy.

DCCEEW conserves and protects the state’s natural environment. It manages the NSW national park estate, including its rich and diverse biodiversity and Aboriginal cultural heritage for future generations.

DCCEEW also ensures sustainable management of water resources across the state, to support the environment, communities and industry.

We acknowledge the ongoing custodial responsibilities of the Aboriginal peoples of NSW to care for Country and water and are committed to establishing meaningful partnerships with Aboriginal peoples in the management of the environment.

NRAR enforces the NSW water laws and offers guidance and education to help water users comply. We strive to be an efficient and effective regulator that celebrates and reflects the diversity of the community we serve. Working with NRAR provides a chance to make sure water is used lawfully so that all communities and the environment get a fair share.

To Apply

If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.

Applications close Wednesday 29 October 2025 at 11:55pm.

Should you require further information about the role please contact Aniket Prasad, Manager Performance Analytics and AI, NRAR at Aniket.prasad@nrar.nsw.gov.au.

A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

Our goal is to build a workforce that not only represents but also understands and serves the diverse communities of New South Wales. We are committed to making our state a vibrant and inclusive place to live, work, and thrive for everyone. Our workforce represents people of all ages and genders, Aboriginal and Torres Strait Islander people, people with disabilities, the LGBTQI+ community, and people from diverse ethnic and cultural backgrounds.

Looking for more information or assistance in applying?

• Our commitment to a diverse and inclusive workplace.
• How we encourage and support people with disability
• Information and adjustments for individual needs for the recruitment process and the workplace.

If you require an adjustment for your application process, please contact our Talent Acquisition Team by emailing dcceew.ta@dpie.nsw.gov.au contacting Eloise Fleck on 0448 782 700 (please mention reference number 545860).

If you are an Aboriginal or Torres Strait Islander use our Aboriginal applicants guide to assist with applying for roles or contact our Aboriginal Career pathways team for a yarn 

Find us on Facebook, Instagram, X (Twitter), YouTube and LinkedIn.

Here at the SATC, we love our state and we love what we do. We want to bring visitors to South Australia to build a prosperous economy and share the love with the rest of Australia and the world. We search for undiscovered experiences, remarkable people and immersive products, and we tenaciously seek the best. Together we are making a difference so South Australia thrives.

In conjunction with the Director, People & Culture, the People and Culture Business Partner provides strategic and operational support and guidance to the organisation, driving best practice initiatives, enhancing workplace culture, and aligning people outcomes with SATC's values and workforce planning goals

Drawing on expertise in government policies, procedures, and legislation, the position develops and implements People & Culture policies that enhance workforce capability, ensure compliance with public sector standards, and promote best practice across the organisation.

Additionally, the position will support the delivery of HR projects, including the implementation of new systems and process improvements, while managing all aspects of non-Executive, end-to-end recruitment services.

Key Responsibilities of the role

• Provide advice, coaching and support and mentoring to business unit managers on all HR matters to assist with people issues as they arise.

• Provide tools, education and advice with relation to the full recruitment process such as shortlisting, interviewing, referee reports, testing, selection reports and techniques, advising applicants of the outcomes.

• Act as a change champion, supporting leaders through organisational change by providing advice on change management strategies and employee engagement.

• Contribute to key HR projects and initiatives from planning through to delivery

• Compile HR reporting data as required such as but not limited to, the Annual Report, State of the Sector Report etc.

• Work collaboratively with the P&C team to plan, schedule and deliver employee health & wellbeing programs that are fun and inspiring and assist with optimisation of the health and wellbeing of SATC employees.

• Provide advice and assistance to staff on all aspects of SATC HR policies, procedures, guidelines, and forms.

Full position descriptions can be accessed via our careers page: Careers | Tourism SA

This full-time position is offered as a 12-month, non-executive contract, at a salary classification of ASO7.

A wide range of employee benefits are available at SATC including:

• Purchased Leave Entitlements

• Opportunity to join a fun and active social club

• Annual Calendar of Wellness events

• Mental Health First Aid Training

• Ongoing Training and Development opportunities

• Annual skin checks and flu vaccinations

• Casual Fridays

• Staff recognition and service awards

• Access to a free and confidential employee assistance program

The South Australian Public Sector is committed to building a diverse workforce, ensuring equitable opportunities for all, and fostering an inclusive culture where everyone belongs, and their uniqueness is valued.

Applications consisting of a resume and cover letter are to be directed to Joanne Evans, Director, People and Culture, at the South Australian Tourism Commission

Applications close: 5pm, Monday 27 October 2025

Enquiries can be directed to People and Culture on 8429 4561

The South Australian public sector promotes flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

Your new employer

Aboriginal Family Support Services (AFSS) is a lead, Aboriginal Community Controlled Organisation that has been providing services to Aboriginal families and communities across South Australia for over 40 years.

The HR Business Partner is responsible for contributing to and facilitating the development and implementation of a wide range of innovative, efficient and effective human resource activities and services to managers and employees. The HR Business Partner will develop and maintain trusting and effective working relationships with key stakeholders. The HR Business Partner will provide HR support to managers and employees within their designated portfolio, assisting with a variety of HR-related matters, including employee relations, performance management, and talent development. While the HR Business Partner will manage and resolve day-to-day HR issues with managers, they will be responsible for escalating more complex or high-level matters from senior managers to their direct manager. 

Who we are looking for

• Management of the Return to Work of ill and injured employees, supporting people leaders and employees in relation to work related or non-work-related injuries within your portfolio or in another area when required.
• High level of communication and organisational skills with a focus on attention to details.
• Writing investigation case file notes, investigation reports and maintaining records on the confidential HR system.
• Adhere to the Government of South Australia’s Information Sharing Guidelines, which are designed to give providers of services to children, young people and adults, confidence in sharing information to prevent harm or respond to current threats to safety and wellbeing.
• Undertaking the duties and responsibilities in relation to Return-to-Work, responsible for facilitating the safe and timely return to work of employees who have sustained injuries or illnesses within the designated portfolio and providing cover in other areas of the business when necessary.
• Collaborate with HR leadership to create and update HR policies and procedures.
• Educate employees and managers on HR policies and procedures.
• Maintain and model an ongoing commitment to continuous improvement in the provision of services to internal and external customers.

To be successful you will need

• A South Australian Working with Children Check (WWCC)
• National Police Clearance
• Safe Environments for Children and Young People (refresher every 3 years)
• Cultural Awareness Training
• Valid and full South Australian Driver’s Licence
• Unrestricted eligibility to work in Australia
• A tertiary qualification in Human Resources Management or related area of studies and Return-to-Work Coordinator Certificate is desirable.

Don’t have a WWCC? You can apply online at www.screening.sa.gov.au

Working in a not-for-profit agency you can salary sacrifice to increase your take home pay.

If this sounds like you, click here to view the Job and Person Specification on our website: https;//www.afss.com.au/employment 

Then tell us in a 2-page cover letter (that reflects the Key Result Area's found in the J&P) why you’re a good fit for this job and send this with your resume via our Seek Ad.

For more info, please email Pamela Neil at pamela.neil@afss.com.au (Mon – Fri, 9am – 5pm)

Applications close 9 am Wednesday, 29th October 2025. Previous applicants need not apply.

We look forward to receiving your application, however if you do not provide a 2-page cover letter addressing your skills and experience against the Job and Person Specification we are unlikely to consider your candidacy.

Do you want your work to make a difference for NSW?
Working with and coordinating corporate and enabling functions that support our vision of creating thriving environments and communities for every generation.

• Help shape the digital backbone that supports NSW’s sustainable future
• Temporary, full-time opportunity for 2 years
• Parramatta Office location, hybrid working supported
• Salary relative to experience, and ranges from $173,121to $191,993 + 12% super

We’re looking for a Platform Design Specialist to deliver modern integration, automation and AI solutions across our enterprise stack. You’ll connect Microsoft Power Platform, Salesforce and other low-code/AI platforms to streamline workflows and lift organisational efficiency. As a key technical expert, you’ll:

• Design and deliver integrations and automations (including RPA where it adds value) across core enterprise platforms.
• .
• Translate complex business needs into scalable patterns, reusable components and secure APIs.
• Partner with developers, architects, data engineers, and business units to translate complex needs into scalable, future-ready solutions.
• Build and operate CI/CD capabilities, modern architectures (microservices, containers, serverless), and robust system integrations.
• Ensure governance, compliance, and transparency in automated processes that influence service delivery and decision-making.
• Drive continuous improvement while staying ahead of emerging technologies in automation and AI.

About You

We’re seeking someone who brings both technical mastery and strategic vision. To be successful in this role you will have extensive experience delivering integration and automation solutions, including RPA. You will also have strong knowledge of API management, data flows, and interoperability across enterprise platforms. This will include hands-on experience with tools such as UiPath, MuleSoft, or Power Automate, and cloud environments (AWS, Azure).

This role also requires a collaborative mindset, the ability to influence and negotiate with diverse stakeholders and a passion for building organisational capability in automation and digital literacy.

Essential Requirements:

• Certification in leading Platforms, RPA & Integration tools or a relevant tertiary qualification.

For more information read the full Role Description: Platform Design Specialist

Who we are

The Department of Climate Change, Energy, the Environment and Water (DCCEEW) works to protect the state’s environment and heritage. It leads the way on climate change, driving the sustainable transition to a net zero economy, powered by affordable, reliable, and clean energy.

DCCEEW conserves and protects the state’s natural environment. It manages the NSW national park estate, including its rich and diverse biodiversity and Aboriginal cultural heritage for future generations.

DCCEEW also ensures sustainable management of water resources across the state, to support the environment, communities and industry.

We acknowledge the ongoing custodial responsibilities of the Aboriginal peoples of NSW to care for Country and water and are committed to establishing meaningful partnerships with Aboriginal peoples in the management of the environment.

To Apply

If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.

Applications close Wednesday 22nd October at 11:55PM.

Should you require further information about the role please contact Shantanu Chakraborty via shantanu.chakraborty@dcceew.nsw.gov.au.

 A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

Looking for more information or assistance in applying?

• Our commitment to a diverse and inclusive workplace.
• How we encourage and support people with disability
• Information and adjustments for individual needs for the recruitment process and the workplace.

If you require an adjustment for your application process, please contact our Talent Acquisition Team by emailing dcceew.ta@dpie.nsw.gov.au or contacting Gemma Battison on 0499 944 566 (please mention reference number 545459).

If you are an Aboriginal or Torres Strait Islander use our Guide for Aboriginal Applicants to assist with applying for roles or contact our Aboriginal Career pathways team for a yarn.

Find us on Facebook, Instagram, X (Twitter), YouTube and LinkedIn.

Principal Solicitor VI – NSW Trustee and Guardian

• Ongoing full-time role 35 hours per week.

• Location: Sydney. Hybrid and flexible working options available.

• Legal Officer Grade VI. Base salary $165,865 p.a. to $169,359 p.a. plus superannuation and annual leave loading.

About us

At NSW Trustee and Guardian, our purpose is to support the rights, welfare, and interests of the people of NSW. Whether we are writing a Will, acting as an executor, attorney, trustee, guardian, or financial manager, we are here for critical moments in our customers’ lives. Join our dedicated NSW Government agency and make a difference in the lives of over 50,000 people each year.

Our commitment to diversity

Our workplace reflects the diverse community we serve. We encourage applications from all backgrounds, experiences, and abilities. This includes women, people with disability, Aboriginal and Torres Strait Islanders, the LGBTI+ community and people from culturally diverse backgrounds.

About the role

This role is required to deliver high-quality commercial legal advice, with a particular emphasis on contract law, to NSW Trustee and Guardian and its customers. By serving as the main source of expertise in commercial legal matters, the incumbent ensures that both the organisation and its customers are well-informed and compliant with relevant laws and regulations, thereby supporting effective decision-making and risk management.  The role also oversees the Property Law team that is responsible for the provision of conveyancing services for our customers.  This team manages the settlement of approximately 500 transactions over the course of a year.

About You

• You are a highly experienced legal professional with a current unrestricted practising certificate in NSW, bringing substantial expertise in commercial and contract law.

• You have strong legal acumen to navigate complex legal landscapes within the public sector.

• You excel in providing strategic legal advice across enterprise functions, ensuring compliance with government policies and mitigating legal risks.

• You are adept at managing disputes, resolving disagreements, and safeguarding the organisation’s interests through sound legal judgment.

• Your approach is proactive and solutions-focused, with a keen eye for detail and a commitment to upholding legal and ethical standards.

Sound like you? We would love to hear from you!

Essential requirements:

• Current unrestricted NSW practising certificate

• Expert knowledge in commercial and contract law

• Strong negotiation skills

• Demonstrated experience in risk management and dispute resolution

• Deep understanding of compliance requirements and government policies

• Ability to work collaboratively across enterprise functions

• High-level communication and stakeholder engagement skills

• Strategic thinking and legal problem-solving capabilities

• Experience in government procurement desirable.

For more information about the position, view the role description

What we offer

NSW Trustee and Guardian offers interesting, challenging and rewarding work that has real purpose. Other benefits of joining us include:

• work-life balance with flexible work options (working from different office locations, variable start/finish times, job sharing)

• various leave options (recreation, parental, and flex leave of up to 24 days per year)

• career development including study leave and acting opportunities

• access to Fitness Passport and employee assistance program, and annual flu vaccinations

Be part of something bigger. For more information about joining us, visit the Careers page on our website.

How to apply

To apply for this role:

• Complete the online application

• Submit a resume (maximum five pages) and brief cover letter (maximum two pages) outlining your skills, experience and suitability to the role

• Address the two targeted questions below when prompted within the application form (maximum 500 words each)

1. Can you demonstrate your ability to provide strategic legal advice within a government or enterprise setting, particularly in relation to commercial or contract law?

2. Tell us when you negotiated contract terms or resolved a dispute to protect your organisation’s interests. What was your approach, and what was the result?

Pre-screening questions:

Do you hold a current unrestricted practising certificate in NSW?

Read: writing your job application for tips with the application process.

Closing date

Applications close 11:59pm, Wednesday 29 October 2025

For enquiries about the role, please contact the hiring manager, Steve Matthews, Executive Director | Financial Performance and Investments via email stephen.matthews@tag.nsw.gov.au

For enquiries about the recruitment process, please contact Talent Advisor, Amy Cross via email amy.cross@tag.nsw.gov.au

Please do not send your applications directly via email, LinkedIn or SEEK. Only applications submitted via the online portal will be accepted. 

Please note:

• If you need an adjustment in the recruitment process, please contact People and Culture via email at peopleandculture@tag.nsw.gov.au

• Offers of employment will be subject to reference checks and relevant clearances.

• A talent pool may be created for future ongoing and temporary roles and is valid for 18 months.

Thank you for your interest in this role. We look forward to receiving your application.

Employment Type: Permanent, Full Time and Part time
Classification: Registered Midwife Level 2 (PN12694, multiple)
Salary: $110,733- $117,053 (Plus 12% Super)
Location: The Canberra Hospital
Section: Maternity
Closing Date: 5th November 2025





What can we offer you:

• City living without the traffic - click here to see why you should live in .
• Competitive pay rates and excellent working conditions within a tertiary hospital.
• Salary Packaging with many options that provide full fringe benefits tax concessions.
• Flexible working conditions.
• Reimbursement of relocation expenses for interstate candidates (subject to review and approval).

To find out more on what a career at CHS can give you, the benefits of working with us and why Canberra is Australia's happiest city click here:





About the Role:

Are you an experienced Registered Midwife looking for your next challenge? Are you ready to jump into clinical leadership? Then we are looking for you!



Centenary Hospital for Women and Children (CHWC) is seeking suitably qualified Registered Midwives Level 2 with an interest in providing clinical leadership in the areas of antenatal, birthing or postnatal care.



This is an exciting time for CHWC as we expand our maternity services to include a dedicated Maternity Assessment Unit located adjacent to our Birthing Unit and a dedicated Early Pregnancy Unit within the Antenatal & Gynaecology Unit.

Our expansion in service delivery has created exciting opportunities in all areas for experienced midwives to join the team of their choosing.





For more information regarding the position duties click here for the POSITION DESCRIPTION





Please note prior to commencement successful candidates will be required to:

• Undergo a pre-employment National Police Check.
• Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.

To Apply:

Please apply online by submitting a copy of your CV along with a 2-page cover letter or pitch, responding to the Selection Criteria, listed in the Position Description.



***Please note applications submitted via an agency will not be accepted for this position***


Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person-centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the .



Our Vision: creating exceptional health care together
Our Role: to be a health service that is trusted by our community
Our Values: Reliable, Progressive, Respectful and Kind



CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply.



The new state-of-the-art Building 5 is now officially open at Canberra Hospital. This 44,000sqm, nine-storey facility, the largest healthcare infrastructure project in the Territory's history, delivers cutting-edge acute clinical services. Building 5 seamlessly integrates with existing campus buildings, ensuring smooth public access, patient transportation, and efficient logistics.







If you would like further information regarding this opportunity, please contact Rebekah Howard at 02-5124 6087

Do you want your work to make a difference for NSW?
Working with and coordinating corporate and enabling functions that support our vision of creating thriving environments and communities for every generation.

• Fabulous opportunity to design and implement intelligent automation and integrations solutions
• Temporary, full-time opportunity for 2 years
• Parramatta Office location, hybrid working supported
• Salary relative to experience, and ranges from $149,739 to $173,174 + 12% super

Are you passionate about transforming how government services operate through smart automation and seamless system integration? Join DCCEEW and help shape the future of digital service delivery in NSW.

As an Integration and Automation Specialist, you’ll lead the design and implementation of intelligent automation and integration solutions that connect enterprise platforms, streamline workflows, and enhance operational efficiency. You’ll work across multidisciplinary teams, applying your expertise in technologies like RPA, Power Automate, and Salesforce to deliver scalable, secure, and impactful solutions.

What You’ll Do

• Design and deliver integration and automation solutions across enterprise systems.
• Lead Robotic Process Automation (RPA) initiatives from concept to deployment.
• Collaborate with developers, architects, and stakeholders to identify and implement process improvements.
• Ensure compliance with security, privacy, and governance standards.
• Promote innovation and build automation capability across the organisation.

About You

The successful candidate will bring proven experience in system integration and automation, including the use of Robotic Process Automation (RPA) tools. They will possess strong knowledge of API management, data flows, and enterprise platforms, enabling seamless connectivity and operational efficiency. With the ability to navigate complex stakeholder environments and regulatory frameworks, they will demonstrate a commitment to collaboration, continuous improvement, and delivering public value.

Essential requirements 

• Certification or training in RPA & Integration tools or a relevant professional qualification.

For more information read the full Role Description: Integration and Automation Specialist

Who we are

The Department of Climate Change, Energy, the Environment and Water (DCCEEW) works to protect the state’s environment and heritage. It leads the way on climate change, driving the sustainable transition to a net zero economy, powered by affordable, reliable, and clean energy.

DCCEEW conserves and protects the state’s natural environment. It manages the NSW national park estate, including its rich and diverse biodiversity and Aboriginal cultural heritage for future generations.

DCCEEW also ensures sustainable management of water resources across the state, to support the environment, communities and industry.

We acknowledge the ongoing custodial responsibilities of the Aboriginal peoples of NSW to care for Country and water and are committed to establishing meaningful partnerships with Aboriginal peoples in the management of the environment.

To Apply

If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.

Applications close Sunday 26 October at 11:55PM.

Should you require further information about the role please contact Shantanu Chakraborty via shantanu.chakraborty@dcceew.nsw.gov.au.

 A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

Looking for more information or assistance in applying?

• Our commitment to a diverse and inclusive workplace.
• How we encourage and support people with disability
• Information and adjustments for individual needs for the recruitment process and the workplace.

If you require an adjustment for your application process, please contact our Talent Acquisition Team by emailing dcceew.ta@dpie.nsw.gov.au or contacting Gemma Battison on 0499 944 566 (please mention reference number 545170).

If you are an Aboriginal or Torres Strait Islander use our Guide for Aboriginal Applicants to assist with applying for roles or contact our Aboriginal Career pathways team for a yarn.

Find us on Facebook, Instagram, X (Twitter), YouTube and LinkedIn.

Please note this position may also be filled by a Clinical Nurse as per the Role Description.

The Role

An opportunity has become available for several an Occupational Therapist/Psychologist or Social Worker (Forensic Community Team) to join Gold Coast Health (GCH) where the focus of our 12 000-strong team is on providing world-class health care to people living in the Gold Coast, and northern New South Wales region of Australia.

You will

• Deliver clinical services aimed at maintaining optimal level of consumer functioning
• Provide delivery of care in a variety of hospital and community settings including at external venues, consumers homes
• Apply professional knowledge and skills in clinical decision making under the practice supervision or professional guidance of a more senior clinician
• Contribute to the clinical education of students and other less experienced staff in consultation with the support of senior clinical staff

About you  

To be successful in this position you will require:

• A tertiary degree in Occupational Therapy, Psychology or Social Work
• AHPRA Registration (Occupational Therapist and Psychologist only)
• Eligibility for membership to the Australian Association of Social Workers (Social Worker only)
• Working with Children's check (for Social Worker only)
• Driver Licence
• Evidence of vaccination, or be able to be vaccinated against and remain vaccinated against - Measles, Mumps, Rubella, Varicella, Pertussis and Hepatitis B
• Tuberculosis screening, to identify if the tuberculosis vaccination may be required
• Declaration of serious discipline history must be disclosed
• Criminal History Screening will be required for new employees (GCH will cover cost)

Benefits

• Flexible work options
• Career Development
• Salary Packaging
• Modern Facilities
• Diverse Work Culture
• Research Opportunities
• 12.75% super
• 17.5% leave loading

Salary

• Temporary full time and Temporary part time (one full time position and one part time position, up to 6 months with possibility of extension, 38 hrs p.f)
• Base salary ranging from $4 138.10 - $4 431.10 per fortnight, $54.44 – $58.30 per hour

About Us

The Forensic Community Team provide safe and effective management of consumers subject to Forensic provisions in compliance with the Mental Health Act 2016. The team works to enhance the overall knowledge, skill and capability of the service to understand this specialist area and compliance with legislative requirements.

About Gold Coast Health

• Nationally and internationally recognised location for innovative medical research and health care
• Annual operating budget exceeding $1.5 billion
• More than 1100 beds across three hospitals - Gold Coast University Hospital, Robina Hospital, Varsity Lakes Hospital and Robina and Southport Health Precincts
• Secondary and tertiary health services across more than 20 facilities
• Opportunity to combine professional advancement, job satisfaction and relaxation into one fulfilling lifestyle
• A workplace culture that encourages people to bring their whole selves to work so that they can perform at their best
• Committed to reflecting the diversity of the Gold Coast community and ensuring each staff member is included and feels like they belong

How to Apply

Click APPLY to submit your application by Wednesday, 29 October 2025

Gold Coast Health is committed to providing an accessible, inclusive work environment. Please contact the nominated person if you require any reasonable adjustments throughout this recruitment process.

Job Ad reference: GC665584HP

Please note: no third-party applications will be accepted.

Customer Service Representative-Driver Tester (Service Centres)
Salary: Service NSW Grade 5 ($90,767 - $95,390 pro-rata, plus employer's contribution to superannuation and annual leave loading)
Location: Wauchope Service Centre
Employment Status: Part-time (minimum 40 hours per fortnight) - ongoing

We are currently recruiting for the position of Customer Service Representative-Driver Tester at our Wauchope Service Centre, but you may be required as per business needs to travel to Kempsey service centre to assist.

Please note: this recruitment will be used to fill this specific role or create a talent pool for this specific location (including the immediate surrounding area).

About the opportunity:

If you are passionate about working in a customer centric team, delivering positive face to face customer service experiences and enjoy working in a fast-paced environment, this could be the right role for you. You will deliver exceptional customer service through provision of driver license tests and other Agency Customer Service delivery priorities in line with organisational and compliance requirements.

Key accountabilities:

*Provide timely, high quality customer service, which is consistent with Agency values and DNA, to deliver a positive customer experience.
*Conduct driving tests and advise applicants of the outcome, including relevant details of performance and deficiencies in accordance with established Agency standards.
*Establish effective customer relationships through quickly establishing rapport, understanding different customer needs, drivers and motivations and modifying approach to facilitate a positive customer experience.
*Identify and mitigate risks to ensure optimal road safety to customers and the broader community.
*Review quality control strategies and practices and exercise informed judgement in line with legislation, and Agency policies and procedures to ensure accurate application and defensible decisions.
*Provide a range of administrative and support services to meet business needs using relevant systems and reference materials.
*Contribute continuous improvement, including the identification of opportunities to improve the efficiency of work processes and the implementation of changes in the workplace that support organisational and government objectives and improve customer experience.

Additional job specific essential requirements for this role:

*An unrestricted Australian driver licence for the preceding three years (excluding a provisional or learners' licence)
*A satisfactory driving record. Your traffic record will be verified during the recruitment process.
*Ability to proficiently drive a manual vehicle. You will be required to pass a 90 question Driver Knowledge Test and supply a manual vehicle to complete a Manual Practical Driving Test.
*Due to the safety requirements of this role, an offer of ongoing employment is contingent on your ability to successfully complete the provided driver testing training.

Hours of work

Service Centre operating hours vary between locations. You can check the opening hours for each Service Centre Here.

The Service NSW Award hours are 6:30am - 7:30pm (Monday to Friday) and 7:30am - 3:30pm (Saturdays). In some situations, you may be required to work during these hours.

Part-time - minimum 40 hours per fortnight

Flexibility is required to work on a rotating roster between the Service Centre's operational hours which may include Saturdays.

We will gather your preferences during the recruitment process. Hours are also subject to change based on the needs of the business.

Salary

Service NSW Grade 5 - base salary for this role ranges between $90,767 - $95,390 pro-rata, plus employer's contribution to superannuation and annual leave loading.

How to Apply

Attach an up-to-date cover letter and resume that shows your experience and how you meet the focus capabilities of the role (outlined in the Role Description).

Detailed instructions for how to prepare your application can be found Here.

Closing Date:Wed Wednesesday 22nd Octobed October at 9:59am

Service NSW uses multi-staged recruitment methods based on merit principles for comparative assessment in accordance with the Government Sector Employment Act 2013. Sometimes this process can take up to 12 weeks or more, depending on the number of applicants. Employment with Service NSW is subject to a satisfactory national criminal record check.

About Service NSW

Service NSW is making it easier for people and businesses across NSW to access government services. Since launching in July 2013, we have successfully transformed and streamlined NSW Government service delivery with cutting edge digital solutions and an award-winning culture of passion and teamwork.

Our customer-centric solution offers simpler and faster access to government transactions through our digital channels, a 24/7 phone service, and an expanding network of service centres. We currently partner with over 50 agencies to offer over 1,000 NSW Government transactions.

Further Information

For enquiries relating to recruitment please contact Bryan Kreltszheim via Bryan.Kreltszheim@customerservice.nsw.gov.au

To find out more about being a Customer Service Representative-Driver Tester, click Here to access the Role Description.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact Bryan.Kreltszheim@customerservice.nsw.gov.au or 02 9494 8351.

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process