The Head of Media and Communications is responsible for shaping, protecting, and amplifying our client’s reputation across all media and communication channels.

This role is responsible for developing and executing integrated media, public relations, and communications strategies that bring our client’s for-purpose mission to life. You will lead in articulating a transformation agenda to both external stakeholders and employees, and position the business for long term growth while strengthening its corporate brand and reputation within the investor community over the medium term.

What you will do:

Strategic Leadership

• Develop and implement a comprehensive media and communications strategy aligned with our client’s corporate strategy and transformation program;

• Act as a trusted advisor to the Chief Corporate Affairs Officer and Executive Team on reputation management, media engagement, and communications risks;

• Ensure consistent messaging across all internal and external channels.

Media Relations

• Build and maintain strong relationships with key journalists, industry media, and influencers;

• Lead proactive and reactive media engagement, ensuring timely, accurate, and strategic responses;

• Oversee media monitoring, reporting, and analysis to inform strategy and mitigate reputational risk.

Corporate Communications

• Drive the corporate narrative, ensuring alignment with brand values and positioning for potential investors or acquirers;

• Lead the creation of high-quality content including press releases, speeches, thought leadership, and executive communications;

• Manage crisis communications planning and execution, ensuring preparedness for reputational challenges.

Digital & Social Media

• Develop communications campaigns that enhance brand visibility, client engagement, and thought leadership;

• Monitor digital trends and emerging platforms to ensure our client remains relevant and competitive.

Internal Communications

• Partner with Legal, HR and Transformation teams to deliver clear, engaging internal communications that support cultural change and employee engagement;

• Ensure employees are informed, inspired, and aligned with the strategy and transformation journey.

Team Leadership

• Lead, mentor, and develop a high-performing communications team;

• Foster a culture of creativity, accountability, and continuous improvement;

• Manage external agencies and consultants to deliver best-in-class communications support.

About you:

You will have:

• a Bachelor’s degree in Communications,Public Relations, Journalism, or related field (postgraduate qualifications desirable but not essential);

• professional accreditation demonstrating commitment to industry standards;

• significant experience in crisis communication, issues management and media handling;

• 10+ years’ experience in senior communications roles, ideally within professional services, legal, government or highly regulated industries;

• significant skills in managing relationships with regulators, industry bodies, community groups and advocacy organisations;

• a proven ability to build, protect, and evolve brand identity in competitive markets;

• experience supporting large-scale transformation programs, ensuring employees and stakeholders are engaged and aligned;

• familiarity with communications during M&A, IPO, or sale processes, including crafting equity stories and managing sensitive disclosures;

• a strong track record of managing external PR, creative, and digital agencies to deliver high-quality outcomes;

• a proven ability to design and execute integrated media and communications strategies in complex, high-profile environments;

• a strong network of media contacts and ability to manage sensitive issues under pressure;

• experience in protecting and enhancing corporate reputation during periods of change or scrutiny;

• a deep understanding of digital and social media platforms, analytics, and content strategies;

• strong people leadership skills with the ability to influence senior executives and external stakeholders;

• a strong understanding of how communications impacts enterprise value, investor confidence, and client trust.

How to apply:

Please provide:

A brief cover letter of 3 paragraphs. Yes, really. No more than that, and it could be even less if you think you can tell us why you will thrive in this role even more efficiently than that.

A current resume.

Location: Melbourne CBD

Applications Close: Monday, 1 December 2025

Join Our Friendly, Passionate Team – Reservations & Product Support Role

Are you organised, enthusiastic, and have great attention to detail? Solo Connections, a family-owned tour company based in Aspley, is seeking two versatile and creative team members to join us in Reservations and Product Support roles.

In this position, you’ll work across bookings, customer service, and tour operations, helping solo travellers over 50 enjoy seamless, memorable travel experiences. Your attention to detail and creative flair will ensure every aspect of our tours is delivered with care and professionalism.

What You’ll Do:

• Respond to customer enquiries and manage bookings accurately

• Maintain up to date records and client information

• Assign and support tour hosts, and conduct pre and post tour debriefs

• Prepare client documents, review itineraries, and ensure every tour detail is correct

• Assist with marketing tasks such as updating tour flyers and creating content in Canva

• Support sales initiatives and collaborate with our friendly team

What We’re Looking For:

• Exceptional attention to detail and strong organisational skills

• Creative mindset, ideally with experience using Canva

• Admin and tech proficiency (Microsoft Word, Excel, Google Suite)

• Experience in Xero highly desirable

• Excellent communication and customer service skills

• Proactive, motivated, and able to thrive in a small, supportive team

• Passion for travel and helping clients create extraordinary experiences

Why You’ll Love It Here:

• Work in a positive, family owned company that values your contribution

• Full time role based in our Aspley office

• A varied, rewarding role where creativity and precision meet

• Be part of a team that’s passionate about enhancing peoples lives through the joy of travel

If you’re excited to be part of a caring, dynamic team and love combining organisation with creativity, we’d love to hear from you.
Please send your resume and cover letter to denise@soloconnections.com.au or click “Apply” now.

The role of Customer Service Officer is waiting for you at Barwon Coast.  

About Barwon Coast

Barwon Coast Committee of Management is responsible for managing coastal Crown land in and around Ocean Grove, Barwon Heads and Breamlea.  Within this jurisdiction Barwon Coast operates Barwon Heads Caravan Park, Riverview Family Caravan Park, the Riverside Campground and the Breamlea Caravan Park.

Our purpose is to care for Country respectfully, preserving the coast for people to connect, understand, and protect whilst enjoying the unique natural environment

The Role

We are seeking a Customer Service Officer  who will play  an important role in providing excellent customer service across Barwon Coast's three caravan parks. You will be responsible for undertaking reception and reservation duties and providing friendly customer service to guests.  

 The purpose of the Customer Service Officer role is to:

• Perform reservation and reception duties for caravan park guests, including processing bookings via phone, in person, website, and email

• Greet guests courteously and handle check-ins, special requests, and promote park facilities to maximize satisfaction and revenue

• Perform general office tasks such as cash handling, record keeping, correspondence management, and document processing

• Contribute to a cooperative team environment and participate in continuous improvement initiatives

• Identify and monitor workplace risks, implementing mitigation processes as needed

About you

To be successful in this role you will possess the ability to:

• Identify customer needs and expectations, decide the appropriate action and respond accordingly. 

• Effectively communicate and deal with people with professionalism, courtesy, tact and understanding.

• Work in a team, displaying respect for all members and working cooperatively towards planned outcomes.

Qualifications and expertise

• Experience with accommodation booking systems, particularly RMS 9+ for caravan park operations

• Experience in reservations, check-ins, and customer service within the accommodation industry

• Proven track record in providing high-quality customer service, particularly in tourism/hospitality settings

• Proficient in Microsoft Windows and Office applications, with excellent computer and data entry skills

• Ability to work effectively both independently and as part of a team, showing initiative, flexibility, and accuracy

The successful candidate will understand the importance of upholding our workplace values in all they do when Caring for our Coast - Commitment, Authenticity, Respect and Excellence.

The role is casual. Barwon Coast is committed to building and maintaining an inclusive workplace by providing equal employment opportunities to all.

How to Apply

If this sounds like you and you are as excited as we are by this opportunity, then we would love to hear from you, please click the Apply Now button.  

To be considered for this position, applicants are encouraged to submit a resume and cover letter (no longer than 2 pages) summarising their skills and relevant experience.

Preferred candidates will be required to hold a Working With Children check and undergo a National Police Check. 

For a copy of the Position Description please contact - recruitment@barwoncoast.com.au

 Applications close on Tuesday 2 December 2025

Please note only applicants who progress to the next stage in the recruitment process will be contacted.

Mantra Ettalong Beach combines ocean views with the relaxed atmosphere of a friendly seaside village. Offering a range of studio, one and two bedroom suites and resort style pool, this property is one that attracts a wide range of traveller. When not working, explore the white sandy beaches, calm waterways and magnificent national parks that hug Ettalong Beach.

Purpose

As a Room Attendant, you play a vital role in our Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your responsibilities extend beyond the physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.

The Role

• Casual loading on all hourly rates! Base rate of $25.85. With Loadings: Monday - Friday $32.31ph, Saturday $38.78ph, Sunday $45.24ph and Public Holidays $64.63ph! 

• Adult wages for all team members 16 years and above

• Supportive and fun team

Primary Responsibilities

• Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression

• Work diligently within the established guidelines to achieve the impeccable standards we hold dear

• Maintain and restock housekeeping trolleys, keeping them organised and well equipped

• Use cleaning materials with care and adhere to safety protocols to ensure a secure environment

• Respect guest privacy and security, upholding our commitment to their comfort

• Report maintenance issues promptly, showing your dedication to a flawless experience

Skills and Experience

• Previous experience as a cleaner or room attendant is a plus

• Your communication style is warm and welcoming where guests and team members alike feel right at home around you!

• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks

• You enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways

• You embrace collaborating with colleagues from various backgrounds

• Reliable transportation and availability to work a variety of shifts including weekends and public holidays as required

Accor Benefits

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!

• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you

• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays

• Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy

• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide

• Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe. 

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.

• Prepare, cook, and deliver high-quality meals in line with dietary and texture-modified requirements
• Maintain accurate food safety, temperature, and hygiene records
• Ensure all kitchen, service, and food preparation areas meet infection-control and safety standards
• Work collaboratively with the broader kitchen team to ensure smooth daily service
• Adhere to food safety regulations, kitchen procedures, and workplace health and safety standards

• Previous experience as a Cook in healthcare, aged care, or a commercial kitchen
• Certificate III in Commercial Cookery (Mandatory)
• Strong understanding of food safety and dietary requirements
• Reliable, organised, and able to work independently in a busy setting
• Strong communication and teamwork skills
• Mandatory compliance requirements:
  
  • Current National Police Clearance
  • Current Working With Children Check
  • Flu Vaccination (2025)
  • COVID-19 Vaccination – highly desired but not mandatory

• Ongoing training and development opportunities
• Support from a dedicated local consultant team
• Free Employee Assistance Program (EAP)
• Competitive agency rates and weekly pay

🔥 NOW HIRING – BRAND NEW OPENING IN FAIRFIELD! 🔥

Experienced Indian Chef/Cook | Bartender | Wait Staff

Thali – Authentic Indian Restaurant

Thali is a well-known Indian restaurant proudly serving the community in Craigieburn, and we’re excited to announce the opening of our second venue in Fairfield. We are now looking for experienced and dedicated team members to join us for this brand-new opening.

We are hiring across all positions, with opportunities available from Casual, Part-Time and Full-Time.

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POSITIONS AVAILABLE

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👨‍🍳 Experienced Indian Chef / Cook

Key Responsibilities:

Prepare high-quality Indian dishes, including curries, tandoori items, biryanis, entrees and specialty dishes

Maintain consistency and uphold Thali’s food standards and flavours

Oversee food preparation, cooking processes and portion control

Ensure kitchen cleanliness, hygiene and food safety standards are followed at all times

Manage stock levels, ordering, and minimise wastage

Work closely with the kitchen team to ensure smooth service

Assist in menu development and introduce new dishes when required

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🍸 Experienced Bartender

Key Responsibilities:

Prepare and serve alcoholic and non-alcoholic beverages

Maintain a clean and organised bar area

Provide friendly, fast and high-quality service to guests

Handle cash and POS transactions accurately

Ensure RSA and safety standards are followed

Assist with stock rotation, bar setup and closing procedures

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🍽 Wait Staff / Front of House Team

Key Responsibilities:

Provide warm, welcoming and attentive customer service

Take orders, serve food and ensure guests have a great dining experience

Maintain clean dining and service areas

Communicate clearly with the kitchen and bar teams

Process payments and manage POS systems

Assist with opening, closing and general restaurant duties

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WHY JOIN US?

Be part of a brand new opening in a high-demand area

Work with a fast-growing hospitality group with real career progression

Supportive and friendly work environment

Flexible roster options (Casual, Part-Time, Full-Time)

Opportunities to grow as the group continues expanding

The Mulberry Group is a hospitality collective that believes in doing things differently. We create extraordinary spaces, celebrate human connection, and make hospitality a force for positive social and environmental impact. Our venues include Hazel, Dessous, Lilac Wine, Common Ground Project, Liminal, Heide Kitchen, Molli, and Square One Coffee.

10% of profits from every venue are donated to our regenerative farm and not-for-profit, Common Ground Project, helping us support the communities we operate within.

We are seeking passionate and skilled Sous Chef to join our growing kitchen leadership team at Lilac Wine. With an exciting expansion of our hospitality offering, this is a chance to step into a role that combines hands-on cooking, leadership development, and the opportunity to help shape the next chapter of our culinary identity.

Working closely with our Head Chef, you will help deliver memorable, authentic experiences for our guests while contributing to our mission of community connection, sustainability, and genuine hospitality.

Candidates will have the chance to explore bold flavours, live fire cooking, fermentation, and preservation, working with exceptional produce sourced directly from Common Ground Project. Experience with wood fire grilling is a plus, but a strong willingness to learn is just as valuable.

• Minimum 3 years’ experience in a fast-paced restaurant

• Previous experience as a CDP or Sous Chef

• Proven skills on the grill or a strong desire to develop wood fire cooking techniques

• A passion for seasonality and sustainability

• Strong understanding of cooking times, temperatures

• Experience in cooking various cuts of meats

• A collaborative attitude and desire to grow as a leader within a supportive team

• Structured leadership development programs

• Reliable and flexible working hours

• Career pathways across multiple venues

• In-house training and skill development

• A supportive and professional team environment

• Employee discount across the group

• Opportunities to work with premium and ethically sourced produce

• A workplace that genuinely values sustainability, community impact, and staff wellbeing

• Job security and long-term growth as the group continues to expand

If you are passionate about cooking, excited by the chance to develop your leadership and technical skills, and want to be part of a group pushing hospitality forward, we’d love to hear from you.

Retail Assistant – Barista Specialist

Join the team brewing history… and coffee.

About Us

Daniel’s Donuts is officially landing in Queensland – and we’re bringing our famous donuts, iconic flavours, and late-night energy with us.
This is more than a store launch… it’s a donut milestone. And we want YOU behind the coffee machine when the doors open!

The Role

We’re looking for a Barista Specialist Supervisor who can pour with precision, steam like a pro, and maintain the same energy levels as someone who’s had three iced lattes before 9am.
You’ll be the go-to coffee legend in store, helping us serve the perfect pairing: fresh coffee + fresh donuts = pure happiness.

You’ll be responsible for:

☕ Crafting high-quality coffees consistently (latte art appreciated but not mandatory… unless it’s donut-shaped)
☕ Delivering exceptional customer service with a smile, even on busy days
☕ Training and guiding teammates in basic barista skills
☕ Keeping the coffee area clean, organised and running smoothly
☕ Managing coffee stock, equipment checks and ensuring everything is dialled in perfectly
☕ Being an ambassador for our first-ever QLD store — setting the vibe and raising the bar(ista)!

About You

You’re someone who:
Has barista experience (1–2+ years ideal)
Knows the difference between good coffee and great coffee
Loves working in fast-paced retail environments
Brings warm, welcoming energy to every customer interaction
Works well in a team and can help coach others
Thrives on making people’s day just a little sweeter

Why Join Daniel’s?

💜 Be part of our very first QLD store opening — a huge moment for the brand!
A fun, supportive team culture

Apply now and help us bring the magic of Daniel’s Donuts to Queensland — one coffee and one donut at a time. ☕🍩

El Toro Margaret River is looking for a qualified sous chef or a chef looking to step into the role of leadership. We are looking for someone who can work with the head chef on menu design, creativity with specials and to run the services on the head chefs days off.

El Toro is a South American inspired restaurant. We use local ingredients and put a South American twist on our dishes. We cook all our proteins over coals for the best possible flavour. El Toro has been open for 5 years and we have won Trip Advisor's peoples choice award and nominated in the 2025 Gold Plate Awards for best steak house (regional) best restaurant for tourism (regional) and best licenced casual dining (regional) and took home the win for best licenced casual dining. We are a family run business and work with our staff to create a fun yet professional workplace.

Sous Chef Job Responsibilities: We are looking for someone who can perform the following duties on a daily basis:

• Collaborates with the head chef to direct food preparation.

• Helps design the food menu.

• Produces high-quality plates, considering both design and taste.

• Aids in overseeing and supervising the kitchen staff.

• Assists with menu planning, inventory, and supply management.

• Keeps stations clean and complies with food safety standards.

• Monitors and maintains kitchen equipment.

• Offers suggestions and creative ideas that can improve upon the kitchen’s performance.

• Run the dinner service on the Head Chefs days off

Work Hours: Full time position for the right candidate. Hours are from between 12pm & 2pm till 10pm prep time dependant.

Sous Chef Skills and Qualifications: The person applying for this role must be qualified and provide evidence that they have obtained a valid certificate. Other skills must involve the following:

• Cooking skills, including the basic methods of cookery and good knife skills.

• Leadership and training skills

• Time-management skills

• Problem-solving skills

Education and Experience Requirements:

• Formal culinary training is preferred

• Must have at least 5 years of kitchen experience as a chef