Universal Store is looking for a creative, inspiring, dedicated leader to join our team.

What we're looking for: 
A Store Manager who can inspire a team to love where they work and create positive experiences for our customers. Our ideal candidate will be able to lead from the front while bringing the team with them. We're all about Youth Fashion. We have a passion for our customers and a keen eye for detail.

A natural planner and organiser who can also adapt to changing environments - yes, you need to have it all! A successful Store Manager will be able to create links between people, process and presentation to create a store environment that welcomes and excites our customers each time they walk through our doors. You have a positive and expansive outlook on life. We are looking for a leader who thinks about "What is possible each day."
 
Essentials:

• Fashion retail know-how with hands-on experience from the stock room to the shop floor.
• A solid team building track record. We're looking for an experienced Store Manager who is comfortable leading a large and diverse team.
• Warmth and enthusiasm.
• A strong voice, an open mind and an ability to respond rather than react.
• Understanding of retail profit measures, the ability to manage costs and productivity.
• The proven ability to meet and exceed sales goals.
• Willingness to go above and beyond when needed.
• A true service ethic that defines every decision you make.
• Flexibility and positive reaction to change.
• Must be able to work Tuesday - Saturday roster, including late night trade and weekend hours

The right person must have the ability to communicate strategically at all levels as well as train, coach and be able to both give and hear honest feedback.

A typical day:
As a Store Manager, you will lead from the front, on the floor, not in an office. You will be visible on the floor working with your team to achieve successful results every day. Your approach must be big picture while ensuring the daily deliverables are met. You will set the standard for excellence and be the "go-to" resource for any questions, (big and small) as well as feedback (both praise and supportive). As the leader in the store, you are excited to know our brands and your customers. You have a clear understanding that our success rests with your customers. You'll work to help your team achieve targets, create a welcoming atmosphere, demonstrate efficiency, and ensure outstanding looking stores with happy team members and customers is a daily deliverable.

Key Responsibilities:

• Ensure the highest level of customer care in line with Universal Store specific service expectations.
• Continually recruit, train and develop talented individuals (create future leaders).
• Managing rosters and budgets for your store.
• Implement and maintain systems to keep store functioning effectively.
• Oversee store scheduling to ensure that projects, visuals, availability, service and promotions are accounted for, and store is staffed in line with payroll targets.
• Model our highest expectations in our behavioural competency dictionary and provide praise and development when required.

What's Unique About Us?
Your success is important to us. We genuinely care about your career and offer technical and leadership training.

• We provide opportunities to grow and challenge yourself.
• We provide feedback to help you achieve your goals.
• You'll have a voice and the ability to influence the entire business.
• Favourable roster with generous staff discounts.
• Strong company culture.
• Honest and transparent leadership.
• Generous and achievable bonus structure.

Sound like a good fit?

If you meet these qualifications and are ready to join the leadership team to inspire, train and work with a great team of individuals please apply outlining your suitability for the role given the above requirements and duties, along with your CV detailing previous experience that is relevant to this role.

No Agency Contacts, please

Due to high volume of applications expected, we may not be able to respond to unsuccessful candidates. 

The Body Shop Australia is currently recruiting for Store Managers and Assistant Managers in Sydney. You'll be an inspirational leader with enthusiasm for our brand and believe in the way we do business. With beauty retail expertise that is second to none, you will drive the store and the team deliver retail excellence, strong sales results, and engaging customer experience.

Current Salaries Based on Store Grading:

• Store Manager Parramatta: $68,530

• Assistant Manager Burwood: $60,500

• Assistant Manager Miranda: $61,500

If you're interested in other stores, please still apply so we can consider you for future vacancies.

Your role in a nutshell:

• Store Manager: To be an inspirational leader with enthusiasm for our brand and believe in the way we do business. With beauty retail expertise that is second to none, you will drive the store and the team to deliver retail excellence, strong sales results and engaging customer experience.

• Assistant Manager: With your high levels of enthusiasm for our brand and belief in the way we do business you will share responsibility with the Store Manager to drive the store and team to deliver retail excellence and strong sales results.

Key duties of a store manager:

• Customer Experience - We want someone who will shape a customer focused store experience by leading the team to drive customer engagement and bring the brand to life.

• Performance - We’re looking for someone who will be able to control and meet sales and performance targets with outstanding planning and organising skills.

• Operations - Our Store Managers need to have exceptional stock management skills, and the ability to monitor/manage change.

• Expertise - Our Store Managers have to have full knowledge of the beauty market, our competitors and have passion and love for our products!

• Teamwork and People Management - Our Store Managers are outstanding communicators and are confident in managing a team in accordance with the store's needs. They are flexible and responsible role models who successfully attract and retain people who reflect the brand.

Key duties of an Assistant Manager:

• Customer Experience - As an Assistant Store Manager, you will coach the team to achieve exceptional customer service standards in partnership with the store manager. You will oversee the operations and commercial practices of the store, both front and back of house, whilst maintaining harmony and efficiency on the shop floor. Our Assistant Store Managers are encouraged to lead and drive a customer focussed store experience on a day-to-day basis. You should help to ensure the development of consumer loyalty and awareness to help build The Body Shop brand.

• Delivery - Retail related beauty expertise is highly desirable. It is desirable for our Assistant Store Managers to be able to learn and use the internal systems and to be able to analyse performance to help manage the commercial side of the store. In the ever-changing world of retail, we need people who are able to monitor and manage change. Our Assistant Store Managers must be able to help control and meet sales/performance targets. We’re looking for individuals with strong relationship skills who are confident with coordinating between customers, the team and the manager. Our Assistant Store Managers have to have full knowledge of the beauty market, our competitors and have passion and love for our products!

• Teamwork and People Management - Our people are at the heart of everything we do. Our Assistant Store Managers should be team players, able to assist the Store Manager and be quick to resolve issues. We’re looking for flexible and responsible role models who are capable of attracting, retaining and growing people who reflect the brand.

Benefits

• Regular working hours

• Generous staff discount

• Incentives for meeting KPI and store targets

• Service rewards for loyal employees

• Time in Lieu policy

• Learning and Development Program

What we look for

• Confident in meeting sales and performance targets

• Outstanding planning and organising skills

• Experience of using data provided to make sound commercial and business decisions

• Ability to work collaboratively within a feedback culture

• Team coaching and development

• Outstanding communication and operational skills

• Leadership skills to achieve personal and business success.

• Experience in retail and people leadership is preferred

Diversity Statement

At The Body Shop, we firmly believe that equality is a human right and that all people should have an equal opportunity to pursue their dreams and aspirations. We are committed to attracting, developing, and retaining the very best people by offering a creative and inclusive workplace where talent is recognized. We value diversity and consider all applicants for employment without regard to race, religion, colour, national origin, ***, gender, gender expression, sexual orientation, age, marital status or disability status. We are proud to have a number of different active employee inclusion networks that serve not just as catalysts for change, but also to build a spirit of diversity, equality, inclusivity, and provide safe supportive spaces for engagement and solidarity for members of these communities. The Body Shop is also committed to providing access, equal opportunity, and reasonable accommodations for individuals with disabilities in employment, its services, programs and activities. To request a reasonable accommodation, please let us know in your application.

BP Paget Truckstop is seeking team members with customer service experience for our Service Station & Restaurant.

Full Award Wages & Conditions apply

Your responsibilities will include but not limited to:

• Hands on customer service

• Coffee making

• Cleaning

• Maintaining hot and cold display presentation

• Portion control to company standards

• Following company set procedures including recipe cards & display planograms

• Compliance with all OHS requirements

The position requires the following:

• A commitment to providing great customer service and food

• A will to work and be efficient

• Be capable of working in a fast-paced environment

• Can follow directions and company procedures

• Reliable & trustworthy

• Will include evening, weekend, and public holiday shifts

Excellent online & hands on training provided to successful candidates.

NO VISA SPONSERSHIPS AVAILABLE 

Student visa holders will be considered. 

Only candidates with appropriate rights to work in Australia will be considered. 

Police checks are mandatory. 

Casual employees have a pathway to permanent employment.

Resumes with covering letters only in the first instance.

• Minimum 5 years retail leadership experience within fashion (premium or contemporary).
• Demonstrated longevity and maturity in your career.
• Strong brand awareness and the ability to deliver an elevated customer experience.
• A natural mentor who is passionate about people, team culture and coaching.
• Exceptional eye for detail across VM, store standards and presentation.
• A commercial mindset with proven KPI, sales and operational success.

• Lead, inspire and develop a motivated team to deliver a premium customer journey.
• Maintain elevated visual and operational standards aligned with brand direction.
• Build strong customer connections and drive brand loyalty.
• Deliver strong commercial outcomes through effective planning and leadership.
• Foster a collaborative, supportive and positive store culture.

• Salary based on location up to $75K depending on store grade. 
• Choose your location - Chermside, Carindale, Fortitude Valley, Harbour Town, Garden City, Brisbane CBD - Plus more?? 
• Clothing allowance across multiple premium brands.
• Incentive program rewarding performance and customer excellence

Lead with confidence and style in a brand that celebrates every woman.
This is an exciting opportunity for a passionate Manager to take charge of a supportive, community-focused retail team and make a real impact in women's fashion.

Who are they?
A well-loved Australian retailer specialising in plus-size women's fashion, known for celebrating body positivity, confidence, and style. Their collections are designed to empower women to look and feel their best every day. The team culture is warm, inclusive, and built around genuine connection with customers.

What will you be doing?

• Leading and motivating your team to achieve sales, service, and performance goals
• Delivering an exceptional customer experience through styling and personalised service
• Managing store operations including rostering, stock, and visual merchandising
• Building strong relationships with customers and your local community
• Coaching and developing your team in a positive, supportive environment

Who are you?

• Experienced Store Manager or confident Assistant Manager ready to step up
• Passionate about fashion, styling, and helping women feel confident
• Strong leader with excellent communication and people skills
• Results-driven, organised, and hands-on with day-to-day operations
• Brings energy, positivity, and pride to everything you do

What's on offer?

• $63,000 - 65,000 + Super + Monthly Incentives
• 50% Staff Discount across all styles
• Supportive leadership and genuine career growth opportunities
• A values-driven brand that celebrates inclusivity and confidence

Apply now
If you're a natural leader who loves fashion and empowering others, this is your chance to join a brand that truly makes a difference. Apply today and take the next step in your retail career.

Job Reference # 215249

To apply online, please click on the apply button.

Alternatively, for a confidential discussion, please contact Sophie Mieglitz on smieglitz@frontlineretail.com.au quoting the reference number above, or check out our website for other available positions.

www.frontlinerecruitmentgroup.com/retail

Join Us and Make a Difference for SA Children in Need

• Meaningful role supporting vulnerable SA children

• Flexible Casual Hours

• Various Locations around Adelaide

ABOUT US

Treasure Boxes is recognised as a leading children's charity in South Australia, supporting the states' most disadvantaged babies, children and families. Our mission is to make a tangible difference in the lives of vulnerable children facing adversity by providing the vital essentials they need to thrive. Our dedicated team are committed to delivering excellence and creating real and profound change for children and young people - all while championing environmental sustainability.

Treasure Boxes Baby Boutiques provide the community with access to high-quality, pre-loved baby and children's clothing, shoes, toys, and nursery essentials at affordable prices. Every purchase directly supports Treasure Boxes' mission to assist babies and children experiencing disadvantage, with 100% of proceeds reinvested into our programs and services.

We are seeking a Casual Retail Sales Assistant to join our friendly and passionate Pop-Up Baby Boutique team. This role is perfect for someone who enjoys engaging with customers, takes pride in creating a welcoming shopping experience, and is motivated by making a meaningful difference in the community. You'll play an important part in the day-to-day operations of our Pop-Up boutiques in various locations around Adelaide, while contributing to a cause that truly changes lives.

WHY YOU'LL LOVE WORKING WITH US

• Positive Environment: Be part of a welcoming workplace that values initiative, collaboration and innovation.

• Impactful Mission: Contribute to a meaningful cause, supporting at-risk children in South Australia and making a genuine impact.

• Dynamic Team: Join a team of skilled, enthusiastic individuals who are passionate about creating positive change for vulnerable children in the community

ABOUT THE ROLE

KEY RESPONSIBILITIES:

Customer Service:

• Provide outstanding service by greeting customers warmly and assisting with product selection.

• Respond to customer enquiries and resolve issues in a professional and timely manner.

Sales and Merchandising:

• Assist with visual merchandising, ensuring displays are appealing and products are well-presented.

• Replenish stock and maintain accurate product placement and signage.

Store Operations

• Operate the point-of-sale (POS) system accurately and efficiently.

• Process cash, EFTPOS, refunds, and exchanges in line with company policies.

• Contribute to maintaining store cleanliness, organisation, and safety standards.

Teamwork and Communication

• Work collaboratively with team members and management to achieve store goals.

• Communicate effectively to support a positive and professional team environment.

• Follow instructions and organisational procedures to ensure consistent operational standards.

ABOUT YOU

Skills and Attributes:

• Highly developed customer service and communication skills.

• A friendly, approachable, and professional manner.

• Reliable, punctual, and able to work in a fast-paced environment.

• Ability to work independently and as part of a team.

• Proficient numeracy and computer literacy skills.

• Previous retail or customer service experience is essential

• Candidates must be over 18 years of age

• Police Check and Working with Children Check (WWCC) are required

Work Hours:

Casual Positions - flexible hours which may include weekends and evening shifts as required.

HOW TO APPLY

All applications must include your resume and a covering letter which outlines your experience and must meets all elements of the Essential Criteria

For further enquiries, please contact Treasure Boxes, via email at admin@treasureboxes.org.au

Treasure Boxes will only consider applications submitted directly by candidates.

Treasure Boxes will not accept or consider any applications from recruiters or recruitment agencies for this position unless requested.

Our client is an established retail industry leader in tools, steel and industrial supplies that services various sectors across the Central West of New South Wales. 

Due to their continual business growth, they are now seeking a full-time Branch Manager for their Parkes operation. This position offers a genuine opportunity to drive growth and success within the business.

General hours of work are from Monday to Friday, 8:00 a.m. to 5:30 p.m. and every second Saturday from 8.00 a.m. to 12 noon. There is some flexibility with the start and finish times of work.

About the Position

Reporting to the Operations Manager, and with the support of the Head Office team, the Branch Manager will manage the operation of the store, deliver high-quality service to customers and inspire and lead the local Parkes team.

Some duties include:

• Management of stock and customer orders.

• Providing excellent customer service, expert advice and assistance.

• Maintaining current key customer relationships and driving new business. Actively review and manage debtors and customer account health.

• Assisting employees with training and the development of product knowledge.

• Management of customer complaints and feedback.

• Management of inventory levels against sales history and target markets. Management of stock levels and stocktakes.

• Coordinating stock receivals, pricing, and shelf display, as well as managing incoming and outgoing stock transfers between other stores.

• Maintaining relationships with key suppliers and their representatives.

• Implementing marketing campaigns, sales and promotions as directed.

• Managing daily balancing of cash and EFTPOS takings against POS.

• Maintaining store and yard safety, cleanliness and presentation.

About You

You have a strong attention to detail, are methodical and task-oriented with store operations, inventory management and visual merchandising. You can make informed decisions and strategically plan to meet the business objectives.

You have a passion for customer service and possess the ability to lead and motivate small teams, communicate clearly with them, and engage cohesively with peers from other branches and locations.

You are financially aware, can analyse financial data, and set budgets with the aim of improving branch performance and profitability.

Qualifications and Experience

• A Diploma in Business or a Cert IV in Retail Management is highly advantageous.

• At least 2 years of retail experience in a management or leadership position.

• A background in trade supplies, steel or industrial supplies is highly advantageous.

• Computer, administrative and mobile technology skills (e.g. Microsoft Outlook, POS systems, accounts)

• Current NSW Driver’s License.

• Forklift License is desirable but not essential.

Retail Supervisor | Footprints  

• Employment Term: Permanent Part Time (24 hours per week) 

• Location: Gympie

• Remuneration: $28.11 p/hr + Super + NFP Salary Packaging (save tax and increase your take home pay) + commission program for high performers  

Applications will be reviewed as they are received, and therefore may result in the role closing early if the right applicant is found. 

Make a meaningful difference with Footprints 

Footprints Thrift Shops directly supports UnitingCare in funding a range of impactful programs we deliver to provide care and dignity to older Australians, people living with disability or mental illness, and individuals experiencing or at risk of homelessness.  

As a Retail Supervisor you’ll be encouraged to grow, develop and feel empowered, contributing to the meaningful work of Footprints Thrift Shops.  

Let’s make a meaningful difference, together. 

Your part in our Footprints team  

Along with your passion for your local community and leading a store that provides great customer service you will: 

• Demonstrate a passion for Footprints and its purpose, promoting its service and value to the community through personal actions, behaviours, practices and outcomes 

• Manage all aspects of a retail operation and delegate responsibilities where appropriate to ensure sound business practices are adhered to and sales targets are achieved 

• Work with staff and volunteers to review and monitor pricing, visual merchandising, promotional events and selling techniques to ensure that profitability is maintained and improved 

• Maintain effective communication channels within direct team, regional support functions and external stakeholders and provide assistance to team members in handling customer complaints / enquiries 

• Identify issues and opportunities based on selling and customer feedback 

• Set objectives and prioritise tasks, ensuring objectives are tied to overall business strategy 

• Coach and develop direct reports daily, ensuring development goals are linked to business objectives and improved performance 

What makes a difference for us  

To be successful for this role you will need to be/have: 

• Be passionate about Footprints and be able to articulate its purpose 

• Demonstrated experience in retail management (or hospitality management with a background in retail), including experience in coaching and mentoring people 

• Ability to deliver a high level of customer service and exceed customer expectations 

• Demonstrate enthusiasm and eagerness to learn the fundamentals of all store roles, including but not limited to customer service, visual presentation, online marketing and stock control 

• Create a values driven, diverse and safe employment environment that attracts, engages and retains skilled employees and volunteers 

• Communicate promotional event information to maximise results 

• Identify issues and opportunities based on trends and customer feedback 

• Setting and exceeding priorities to meet daily deadlines; developing plans to meet short-term objectives 

• Strong problem solving and influencing skills 

• Ability to use a retail business systems, POS and Microsoft Office 

What makes a difference for you? 

• NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link: Salary Packaging Explained 

• Staff Discounts: Participation in our team member purchasing program  

• Commission program rewarding high performers  

• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs  

• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme  

• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events  

• Career development opportunities to challenge yourself, grow and make a meaningful difference   

• Flexible work arrangements to support work-life balance 

• A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others 

We’d love you to be part of our UnitingCare family  

Joining our Footprints, team, you’ll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we’re a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, and have been leading by example for more than 100 years.  

Child safe, Child friendly 

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:  

• provide welcoming, safe and nurturing services for children  

• implement measures to prevent child abuse and neglect within our services 

• appropriately and immediately address child abuse and neglect if it does occur 

Diversity & Inclusion   

Our approach is simple – everybody is welcome here.  At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their ***, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.    

Safe workplace   

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.