Universal Store is looking for a creative, inspiring, dedicated leader to join the team.

This is a great opportunity to get involved with Universal Store and build a career in a fast-paced, growing youth fashion retail company.

What we're looking for: 
As 2IC you will partner with the Store Manager and inspire a team to love where they work and create positive experiences for our customers. Our ideal candidate will be able to lead from the front while bringing the team with them. We're all about Youth Fashion. We have a passion for our customers and a keen eye for detail.

A natural team player who can also adapt to changing environments, make customers feel at home and enjoy sharing the skills learned in previous retail environments with their new team. A successful 2IC will be able to create links between people, process and presentation to contribute to a happy and successful store environment that welcomes and excites our customers each time they walk through our doors. You have a positive and expansive outlook on life. We are looking for a team member who thinks about "What is possible each day”.
 
Essentials:

• Fashion retail know-how with some hands-on experience from the stock room to the shop floor.
• Warmth and enthusiasm.
• A strong voice, an open mind and an ability to respond rather than react.
• Proven ability to create a sales-driven culture to meet and exceed sales goals.
• Willingness to go above and beyond when needed.
• A true service ethic that defines every decision you make.
• Flexibility and positive reaction to change
• Strong commitment to maintaining high standards of quality and attention to detail.
• Effective communication and interpersonal skills.
• Capable of thriving in fast-paced environments and managing multiple tasks simultaneously.

The right person must have the ability to communicate positively at all levels as well as help train, coach and be able to both give and hear honest feedback.

A typical day:
As a 2IC, you will lead from the front 2 days out of your 5 day working week. You will be visible on the floor working with your team to achieve successful results every day. As part of the leadership team in the store, you are excited to know our brands and your customers. You have a clear understanding that our success rests with your customers. You'll work to help your team achieve targets, create a welcoming atmosphere, demonstrate efficiency, and ensure outstanding looking stores with happy team members and customers is a daily deliverable.
 
 Key Responsibilities:

• Ensure the highest level of customer care in line with Universal Store specific service expectations.
• Be willing to accept development and training.  
• Walk the walk and talk the talk - have Integrity.
• Foster a sales-oriented environment in the store by assisting the Store Manager in daily coaching and support.
• Implement visual merchandising (VM) and promotional strategies according to company guidelines.
• Offer insights on stock levels and oversee inventory management for the store.

What's Unique About Us?

• Your success is important to us.
• We genuinely care about your career and offer technical and leadership training.
• We provide opportunities to grow and challenge yourself.
• We provide feedback to help you achieve your goals.
• You'll have a voice and the ability to influence the entire business.
• Favourable roster with generous staff discounts.
• Strong company culture.
• Honest and transparent leadership.

Sound like a good fit?
If you meet these qualifications and are ready to join the leadership team to inspire, train and work with a great team of individuals please apply outlining your suitability for the role given the above requirements and duties, along with your CV detailing previous experience that is relevant to this role.

No Agency Contacts, please

Due to high volume of applications expected, we may not be able to respond to unsuccessful candidates. 

• Be a hands-on leader, working across different stores and motivating your team to do their best work
• Partner with various store teams to provide outstanding service
• Full-time salaried role best suited to an individual with flexible availability to work across early mornings, days, late nights, and weekends

About the role 

 
Here at Woolies, we have a team called Proactive Services that ensures trolleys are available to use and that our stores are in pristine condition - this enables our Customers (and your colleagues) to experience an environment that is hygienically clean to work and shop in. You'll work side-by-side with your team whilst bringing a little good to everyone, every day. 

What you'll do

• Lead, coach, and develop a team within cleaning, trolley collection and waste support
• Create a roster for your team to ensure that all daily tasks and operations are covered
• Work with the Store Leadership teams to identify challenges, areas of opportunity and upcoming priorities
• Complete time and attendance activities for your team members, such as tracking hours, managing absences, and ensuring compliance with company policy
• Order all consumables for your stores, such as cleaning supplies, and maintain these within a budget
• Provide hands-on contribution by performing core operational tasks alongside the team, providing direct support to ensure the smooth running of day-to-day activities, including cleaning, trolley collection and waste management

What you'll bring

• An ambitious mindset, a love of retail, and a passion for people to a promising role with room to grow your career
• Flexibility to work in different environments such as the shop floor, fridges, freezers and carparks
• A good eye for cleanliness and small details
• Physical fitness is essential for this role, as it involves physically demanding tasks
• The ability to work with other Department Managers and the Store Leadership Team to plan and coordinate routines and timeframes
• You need to be organised to make sure your team has all the equipment and supplies they need to work safely and efficiently
• Comfortable working with a regulated framework (Food Safety, industrial regulations, code of conducts etc)
• A valid full Australian drivers licence (Green P’s or full licence) is essential as you may collect trolleys using our vehicles

Note: Woolworths Group is an inclusive, team-first company committed to breaking down institutional barriers that keep people from reaching their potential. If you meet some, but not all of the requirements above, we urge you to please still submit your application.

What you'll experience

Our Team Members are at the heart of everything we do and we’re always looking for ways to support your career journey and reward great work

• Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work
• A range of programs to help you prioritise and manage your well-being, including 24/7 access to the Sonder app
• A progressive and competitive leave policy that gives you more space for what matters to you

Endless possibilities with Woolworths Group

We're a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.

Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Everyone belongs Woolworths Group

We believe that diversity, equity, inclusion and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, our customers and our communities, and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best self and reach their full potential.

We encourage all candidates to apply, please let us know in your application if we can support you with any adjustments in the hiring process. 

Discover more opportunities with Woolworths Group

• Step in as Store Manager across multiple remote sites, covering leave and vacancies
• Be available to travel on short notice and support stores across varying locations
• Manage store operations including team leadership, inventory, merchandising, cost control, and community initiatives
• Coach and mentor Duty Managers and local staff to build capability and performance
• Oversee café/takeaway operations where applicable, ensuring food safety standards are met
• Ensure accurate financial management and compliance in-store
• Build meaningful relationships with community leaders and stakeholders

• $85,000 salary + 14% superannuation (Each for a management couple)
• Company-provided accommodation
• Relocation support to help you settle in with ease
• Diverse, rewarding work across multiple locations
• A career pathway in a values-driven organisation
• The chance to experience remote Australia in a way few people ever do

• Minimum 2 years' experience in customer-focused leadership roles
• Strong skills in retail systems, stock control, and team management
• A flexible, calm, and solutions-focused mindset
• Ability to thrive in remote settings with a culturally respectful approach
• A valid manual driver’s licence (or willingness to obtain)
• Full Australian working rights 

• Remote retail or relief management experience
• First Aid, Food Safety, Forklift, or 4WD certifications

We are a locally owned adult lifestyle retailer, established in 2012. We’re passionate about creating a safe, welcoming, and judgment-free space where our customers can explore and express themselves with confidence.

We’re looking for a friendly, reliable, and open-minded Retail Sales Assistant to join our team. If you enjoy connecting with people, have great communication skills, and can talk comfortably (and professionally) about adult products — we’d love to hear from you!

We are a long established family business that has recently changed hands to the younger generation. As such, we are looking for new energy that can be brought to the table. We are open to new ideas, marketing strategies, and stocking all kinds of new product lines. If you think you can add value to our awesome and growing business, please apply!

Your responsibilities will include:

• Greeting and assisting customers in a warm, respectful, and professional manner

• Providing product knowledge and helping customers find what suits their needs

• Maintaining store presentation and cleanliness

• Handling cash and EFTPOS transactions accurately

• Upholding confidentiality and ensuring a safe, inclusive environment for everyone

You don’t need experience in the adult industry — just a great attitude and willingness to learn.

We’re looking for someone who:

• Is confident, approachable, and mature when discussing adult topics

• Is able to work unsupervised and handle theft confrontation if required

• Someone who can sell stuff! People will walk in the door with an itch they would like to be scratched, it will be your job to match them with a product that will scratch it for them

• Sex positive, non judgemental, and openminded!

• Has previous customer service or sales experience (preferred but not essential)

• Has strong communication and interpersonal skills

• An interesting job! This is a fun and interesting line of work, and the wacky product lines and interesting people can be truly fascinating

• Staff discounts and performance incentives

• Opportunities for growth and extra hours for the right person

• Both night and day shifts

If you’re enthusiastic, open-minded, and think you’d be a great fit for Adults R Us, we’d love to hear from you!

Please send your resume and a short cover letter telling us a bit about yourself and why you’d be a great addition to our team to admin@aruadult.com

• Top Employer 2025
• Make a difference to people's lives everyday
• $26.55 p/hr + Bonus ($65k+ OTE)

Join Australia's leading retail hearing health provider.

Bay Audio, part of Amplifon, is one of Australia's leading retail hearing health providers.  We believe in living life at full volume and at Bay Audio you will have the opportunity to change lives by encouraging people to take a free 5-minute hearing assessment.

This position will see you collaborating with a team of part-time & casual retail sales associates, to support reaching sales targets, and assume other responsibilities as required by the Store Manager.

What you'll be doing

• Active lead generation by encouraging customers in the shopping centre to check their hearing health by completing a free 5-minute hearing check.
• Build a rapport with new customers and enhance relationships with existing customers.
• Explain hearing results and recommend the next steps to customers
• Reconnecting with previous customers or new leads via phone-based communication.
• Customer database administration, including database management, stock control and invoicing
• Ensuring accurate compliance and high attention to detail with industry reporting requirements
• Contributing to store targets and KPIs.
• Assist Store Manager in motivating a team of retail associates to consistently provide outstanding customer service

What We Are Seeking:

• Previous, demonstrable experience in customer service, sales or administration.
• A self-starter with a ‘can-do' attitude
• A great communicator (both written and verbal) to support our team and customers
• An outgoing, bright and vibrant personality where you are comfortable engaging with our customers to partake in one of our free hearing screen checks
• Keen to learn and develop into a future leader
• Availability to work retail hours, including weekends and late-night trade

In Return We Offer:

Perk box! Our retail benefits partner. All Amplifon Group employees benefit from fantastic, everyday discounts at retailers such as Woolworths, Coles & Bunnings (4%), Kmart, Target, JB Hi-Fi & Autobarn (5%), Expedia, H&M (10%), Sunglass Hut (15%), The Iconic (25%), to name just a few! From gym memberships to the latest tech, home furnishings, and everything in between, there's a Perk for everyone!

 Other Benefits included:

• Comprehensive training, career opportunities and succession planning for retail leadership roles
• A generous bonus scheme on top of your base pay.
• Free Hearing Aids for you, 50% discount for immediate family members, and 30% for other family members and friends.
• Discounted rates for leisure travel with Accor and Oaks Hotels and Sixt Car rentals.
• Access to our Employee Assistance Program (EAP) - available to all team members and their immediate family members, 24/7, 365 days a year
• Work in a business that genuinely enables you to change a customer's life every day!
• Based in a convenient shopping centre location with access to public transport and parking.

Previous sales, retail, health or education industry experience is highly regarded, but not essential.  If you want more people to ‘Live Life at Full Volume' and believe you can make a difference, apply now!

We are committed to creating an inclusive workplace and welcome applications from diverse backgrounds, including mature aged workers. If you require any specific accommodation to be provided during the recruitment process, please let us know. Please note that for this position, you will be required to consent to a criminal background check.

• Top Employer 2025
• $26.55 p/hr + bonus 
• Week 1 (24 hrs): Mon-Wed 10:00-16:30, Fri 10:00-16:30; Week 2 (24 hrs): Mon-Tues 10:00-16:30, Thurs 09:00-15:30, Sun 10:00-16:00.

Join Australia's leading retail hearing health provider.

Bay Audio, part of Amplifon, is one of Australia's leading retail hearing health providers.  We believe in living life at full volume and at Bay Audio you will have the opportunity to change lives by encouraging people to take a free 5-minute hearing assessment.

This position will see you collaborating as part of a team to support reaching the store sales targets while providing excellent customer service and undertaking other retail and administrative responsibilities.

What you'll be doing:

• Active lead generation by encouraging customers in the shopping centre to check their hearing health by completing a free 5-minute hearing c heck
• Build a rapport with new customers and enhance relationships with existing customers.
• Explain hearing results (training provided) and recommend the next steps
• Reconnecting with previous customers or new leads via phone-based communication
• Contributing to store targets and KPIs.
• Customer database administration (Basic Word/Excel/Outlook)
• Ad hoc duties as directed by the Store Manager

What We Are Seeking:

• A self-starter with a ‘can-do' attitude
• A great communicator (both written and verbal) to support our team and customers
• An outgoing, bright and vibrant personality where you are comfortable engaging with our customers to partake in a free hearing screen
• Availability to work retail hours, including weekends and late-night trade

Perkbox! Our retail benefits partner. All Amplifon Group employees benefit from fantastic, everyday discounts at retailers such as Woolworths, Coles & Bunnings (4%), Kmart, Target, JB Hi-Fi & Autobarn (5%), Expedia, H&M (10%), Sunglass Hut (15%), The Iconic (25%), to name just a few! From gym memberships to the latest tech, home furnishings, and everything in between, there's a Perk for everyone!

 In Return We Offer:

• Comprehensive training, career opportunities and succession planning for retail leadership roles
• A generous bonus scheme on top of your base pay.
• Free Hearing Aids for you, 50% discount for immediate family members, and 30% for other family members and friends.
• Discounted rates for leisure travel with Accor and Oaks Hotels and Sixt Car rentals.
• Access to our Employee Assistance Program (EAP) - available to all team members and their immediate family members, 24/7, 365 days a year
• Work in a business that genuinely enables you to change a customer's life every day!
• Based in a convenient shopping centre location with access to public transport and parking.

Previous sales, retail, health or education industry experience is highly regarded, but not essential.  If you want more people to ‘Live Life at Full Volume' and believe you can make a difference, apply now!

We are committed to creating an inclusive workplace and welcome applications from diverse backgrounds, including mature aged workers. If you require any specific accommodation to be provided during the recruitment process, please let us know. Please note that for this position, you will be required to consent to a criminal background check.

• Top Employer 2025
• Make a difference to people's lives everyday
• $62,500 + Super+Bonus($75k+OTE)

Join Australia's leading retail hearing health provider.

Bay Audio, part of Amplifon, is one of Australia's leading retail hearing health providers.  We believe in living life at full volume and at Bay Audio you will have the opportunity to change lives by encouraging people to take a free 5-minute hearing assessment.

This position will see you collaborating with a team of part-time & casual retail sales associates, to support reaching sales targets, and assume other responsibilities as required by the Store Manager.

What you'll be doing

• Active lead generation by encouraging customers in the shopping centre to check their hearing health by completing a free 5-minute hearing check.
• Build a rapport with new customers and enhance relationships with existing customers.
• Explain hearing results and recommend the next steps to customers
• Reconnecting with previous customers or new leads via phone-based communication.
• Customer database administration, including database management, stock control and invoicing
• Ensuring accurate compliance and high attention to detail with industry reporting requirements
• Contributing to store targets and KPIs.
• Assist Store Manager in motivating a team of retail associates to consistently provide outstanding customer service

What We Are Seeking:

• Previous, demonstrable experience in customer service, sales or administration.
• A self-starter with a ‘can-do' attitude
• A great communicator (both written and verbal) to support our team and customers
• An outgoing, bright and vibrant personality where you are comfortable engaging with our customers to partake in one of our free hearing screen checks
• Keen to learn and develop into a future leader
• Availability to work retail hours, including weekends and late-night trade

In Return We Offer:

Perk box! Our retail benefits partner. All Amplifon Group employees benefit from fantastic, everyday discounts at retailers such as Woolworths, Coles & Bunnings (4%), Kmart, Target, JB Hi-Fi & Autobarn (5%), Expedia, H&M (10%), Sunglass Hut (15%), The Iconic (25%), to name just a few! From gym memberships to the latest tech, home furnishings, and everything in between, there's a Perk for everyone!

 Other Benefits included:

• Comprehensive training, career opportunities and succession planning for retail leadership roles
• A generous bonus scheme on top of your base pay.
• Free Hearing Aids for you, 50% discount for immediate family members, and 30% for other family members and friends.
• Discounted rates for leisure travel with Accor and Oaks Hotels and Sixt Car rentals.
• Access to our Employee Assistance Program (EAP) - available to all team members and their immediate family members, 24/7, 365 days a year
• Work in a business that genuinely enables you to change a customer's life every day!
• Based in a convenient shopping centre location with access to public transport and parking.

Previous sales, retail, health or education industry experience is highly regarded, but not essential.  If you want more people to ‘Live Life at Full Volume' and believe you can make a difference, apply now!

We are committed to creating an inclusive workplace and welcome applications from diverse backgrounds, including mature aged workers. If you require any specific accommodation to be provided during the recruitment process, please let us know. Please note that for this position, you will be required to consent to a criminal background check.

Retail Customer Engagement - Bay Audio (Part of Amplifon)

• Top Employer 2025
• Career growth & leadership pathways
• Travel perks!
• Free hearing aids + family discounts
• On the job training
• Competitive package and incentives on offer

Join one of Australia's leading hearing health providers and help customers take the first step toward better hearing with a free 5-minute check - live life at full volume.

Work as part of a dynamic team to drive sales, deliver great customer service, and support daily retail operations.

What You'll Do:

• Engage shoppers & generate leads
• Explain hearing results (training provided)
• Support store targets & follow up with customers
• Assist with admin & retail duties

What We're Looking For:

• Energetic, confident communicator
• Positive, proactive attitude
• Available for retail hours incl. weekends & evenings

What You'll Get:

• Career growth & leadership pathways
• Perkbox discounts on dozens of everyday retailers.
• 24/7 Employee Assistance Program
• Free hearing aids + family discounts

Make a difference every day. Apply now!