Customer Sales & Service / Retail Assistant

About the role:

This Casual role requires availability Sunday, Monday & Tuesdays; Penalty rates apply on Weekends

Interest, knowledge or experience in the Automotive Industry desirable

At Repco we want to ensure that each customer has a great shopping experience in person, over the phone, and online.

As a Retail Assistant (Customer Sales & Service) your key focus includes:

• Always have a safety focus to ensure your safety, and that of your teammates & customers
• Provide genuine service & create moments that matter with customers
• Use your strong customer service to contribute to positive sales performance
• Maintain exceptional showroom presentation & merchandising standards
• Process stock; receive, dispatch & store
• Be an enthusiastic, cooperative & collaborative Repco team member, and contribute to a positive team culture.

Note, this role will require lifting, bending & climbing.

We are open to receiving applications from people without industry knowledge. Send your CV to our Careers Team by clicking APPLY!

Employee benefits include:

• A safe & inclusive team environment
• Attractive team member pricing across all GPC AP businesses
• Industry award rates of pay, penalty rates, fortnightly pay cycle
• Employee reward & recognition programs
• No late-night trading
• Ongoing training & career development
• Private FB group to keep in touch with work peers from around the country

Repco is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge, and our team members are valued and appreciated. We deliver careers and experiences that are supportive, rewarding, and inclusive, and we are passionately focused on safety, results, and continuous improvement. Repco is a division of GPC Asia Pacific.

To learn more about Repco, visit: www.repco.com.au or follow us on socials.

GPC Asia Pacific
Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand, and Southeast Asia. Our iconic brands include Repco, NAPA, McLeod Accessories and Motion Industries. Yet we are more than just a parts and service company. We propel people forward.

With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won't leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com.

ABOUT LOTTE DUTY FREE

Lotte Duty Free is one of the world’s leading travel retailers, operating across 17 locations in 6 countries and 11 airports. Strategically positioned in key travel destinations, including Australia, Japan, South Korea, Singapore, Vietnam and the USA, we offer travellers an exciting range of luxury brands across beauty, fragrance, watches, jewellery, liquor, wine and more.

Headquartered in South Korea, Lotte Duty Free is known globally for exceptional customer service and a long-standing reputation as a trusted travel partner.

In Oceania, we proudly operate at Melbourne Airport, Brisbane Airport and our Sydney CBD Store.

ABOUT THE OPPORTUNITY

We are currently seeking an energetic and experienced Shift Supervisor to join our team at Brisbane International Airport.

This role is responsible for supporting the daily operations of the store, leading our sales team on shift, and ensuring our customers receive the world-class service Lotte Duty Free is known for. You will play a key role in driving sales, motivating team members, maintaining high presentation standards, minimising stock loss, and ensuring all airport security and compliance procedures are followed.

YOUR DUTIES WILL INCLUDE

• Oversee daily store operations during your shift
• Lead, support and motivate the sales crew
• Communicate budgets, KPI updates and sales results
• Maintain store presentation, cleanliness and merchandising standards
• Control and minimise stock loss through correct stock procedures
• Manage customer enquiries, refunds, credits and follow-up service
• Support store opening and closing procedures
• Complete cash handling, EOD reporting and shift documentation
• Adhere to all Airport security, emergency and safety procedures

ABOUT YOU

• Previous retail experience in a fast-paced environment
• Strong customer service skills
• Proven ability to lead and support a team
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Willingness to obtain RSA (or currently holds one)
• Positive, energetic and confident leading by example

WHY JOIN LOTTE DUTY FREE

• Competitive hourly rate + super + penalty rates
• Team discounts across luxury brands
• Safe, diverse and inclusive environment
• Supportive leadership team
• Training and career development
• ASIC pass provided
• Exciting international airport environment

DETAILS OF THE ROLE

Location: Brisbane International Airport
Position: Full-time
Roster: 2-week rotating roster (including weekends & public holidays)

A current Australian or International Passport is essential.
You must be able to obtain Customs and Police Clearance.
Reliable transport is required due to early/late shifts.

Only shortlisted candidates will be contacted.

If this excites you, we want to meet you!

• Online/In-Store training + access to coaching & development opportunities 

• Permanent Full Time (40 hours per week) 

• EG Wodonga South Store Trading Hours: 6am - 8pm 

Lead. Inspire. Grow with EG Australia

Looking for the next step in your retail leadership journey? Join EG Australia as a Store Manager at Wodonga South and take the lead in a high-performing, people-first environment where customer service, team culture, and career growth are at the heart of what we do.

Why Join EG Australia?

• Competitive base salary with annual salary reviews + Bonus + Superannuation

• Fuel discount for team members when you fill up at EG

• Exclusive access to discounts from over 1000 retailers

• Wellbeing programs, free counselling services, and flu vouchers

• 12 weeks paid parental leave for primary caregivers, plus additional family support initiatives

• Career progression opportunities across a growing national network

• Work in an environment that values diversity, autonomy, and flexibility

About the Role

You’ll be responsible for leading a dedicated store team to deliver outstanding results and exceptional customer experiences. Through strong team engagement and a focus on operational excellence, you’ll help make EG Australia the go-to destination for fuel, food, and convenience.

What You’ll Do

• Lead, coach, and develop a frontline team to achieve sales, profit, and growth targets

• Deliver an exceptional customer experience through strong service standards and store presentation

• Manage day-to-day store operations, including stock control, merchandising, and customer service

• Oversee training, development, and performance of your team

• Ensure compliance with health, safety, and operational policies

• Monitor financial performance and control store costs and losses

What You’ll Bring

• Experience in retail or hospitality management, with a track record of leading successful teams

• A passion for customer service and delivering standout in-store experiences

• A results-driven approach with the ability to energise and inspire your team

• Excellent communication, decision-making, and interpersonal skills

• Proven ability to drive sales through effective up-selling and product recommendations

• A strong focus on safety, operational excellence, and team wellbeing

About EG 

EG Australia is part of a global business with over 6,000 fuel and convenience sites across Europe and the US. Since launching in Australia in 2019, we’ve focused on delivering modern retail experiences - combining fuel, fresh food, coffee, and convenience with exceptional service.

Ready to Lead?

Bring your passion for retail leadership and apply now to join a business that supports your growth and celebrates your success.

• Ongoing Performance Based Salary Reviews
• Career Progression and Job Security
• Ongoing supplier Product Training

• Sales, customer service or trade experience
• Desire to achieve individual and store goals
• Genuine interest in tools and power tools
• Familiar with basic computer operations
• A winning attitude and desire to succeed and grow professionally
• We are also interested in tradies looking to put down the tools.

• Processing over the counter/phone sale transactions
• Informing customers about current promotions and special offers
• Dealing with customer queries/complaints and offering solutions
• Manage merchandising and store displays
• Regular training and development to improve power tool knowledge and sales
• 1 rostered day on the weekend each week (11 Day Roster)

Company Description

ALDI. Good Different.

With roots dating back to 1913, ALDI is proud to make a real difference to people across the world by offering top quality products for low prices. ALDI first entered the Australian grocery market in 2001 and has since grown to have almost 600 stores and 8 distribution centres in 5 states.

If you’ve ever shopped at ALDI you know we are not your average supermarket.  We’re also not your average employer. ALDI is a place where you’ll find good people, good purpose and good opportunities. So you can work with a great team, feel great for making a real difference for everyday Australians and have a rewarding career.

It’s that simple. ALDI Good Different.

Job Description

Lead our teams giving our customers a good different experience. From driving sales targets to owning the training and development of a close-knit team, the role of an ALDI Store Manager is diverse and dynamic.

Be a part of a leading international retailer as a Store Manager! You will be fully responsible for the day-to-day operations of your store and for managing and leading a team every day. Lead by training, developing, and giving formal feedback and performance reviews for your team members. Set the stage for your store and drive the performance across all financial, customer, people, and compliance results.

As the Store Manager you’ll:

• Ensure your store runs smoothly, helping to keep our customers Australia’s most satisfied.
• Help to develop the next generation of leaders in our stores by training and coaching team members to be their best
• Keep your store looking top-notch, upholding the highest standards of safety and cleanliness.
• Manage stock, keeping an eye on inventory, and minimising losses.
• Work alongside your team on registers, filling shelves and merchandising special buys when needed.
• Identify opportunities for improvement - we love a good idea!
• Manage resources effectively, hitting goals without compromising quality.
• Conduct interviews for potential new team members to assist the Area Manager in selecting the right people for your team.

At ALDI, you're not just joining a company - you're joining a cause. We’re committed to sustainability for our planet, positively impacting our communities, having healthy options for our customers and supporting our farmers and suppliers. Here, you'll make a real difference to real people, and that's something to be proud of.

Qualifications

• Proven experience leading teams in a fast-paced, customer-facing environment.
• Top-notch leadership skills to motivate, mentor, and guide your team to success.
• Exceptional communication skills that empower you to foster collaboration and an inclusive work environment.
• Ability to thrive in a goal-oriented environment and dedication to achieving and surpassing targets.
• Ability to adapt swiftly to changing circumstances, making informed decisions under pressure.
• A professional, fair, and responsible approach that nurtures positivity.

Additional Information

• Market-leading remuneration in the range of $114,188.26 - $148,756.61
• 45 hours per week contract.
• Comprehensive retail leadership training program from day 1.
• A flexible rotating roster, including weekends and early mornings.
• Five weeks of annual leave for some quality time off.
• Be part of a company with purpose - we’re committed to sustainability for our planet, positively impacting our communities, supporting our farmers and suppliers and giving our customers a richer life for less.
• Work in a friendly and supportive environment with small teams.
• Support during life’s most important moments including paid parental leave, superannuation on parental leave, up to 5 days paid compassionate leave, natural disaster leave, emergency services leave etc.
• Boost your well-being with the MyALDI Wellbeing program.
• Need support? Our confidential Employee Assistance Program is available to you and your family, free of charge.
• Don't worry about aches and pains – we offer free physiotherapy for non-work-related issues.

So if you're ready to elevate your career and lead a team to success with a retailer recognised multiple times as an Employer of Choice, we’d love to hear from you!

*Includes superannuation and predicted bonuses. Remuneration varies depending on location, contracted hours and ALDI experience. 

About Us:

An Australian owned and operated retail success story, with 12,000 SKU's across 78 categories, making us the largest discount variety retailer in Australia. We are a growing, dynamic, and fast-paced discount variety retailer.

Why join us at Cheap as Chips?

Employing over 600 people, we encourage a positive and fun workplace culture; which is why our staff choose to stay with us for many years! Our Employee Satisfaction reports highlight that 95% of employees experience great/good working conditions in store. 

We offer incentives like employee discounts, bonuses, and opportunity for career progression. If you want to take the next step in Retail and grow your career, Cheap as Chips is the place to be! 

The Opportunity:

We are seeking a self-motivated, dedicated, and experienced Store Manager to lead a team of retail employees within a large format retail store in Kadina!

About You:

Your success factors will be your ability to:

• Management experience or General Merchandise, however this is not a necessity.

• Have flexibility and commitment to work in a 7-day store.

Your Responsibilities:

A Store Manager has four key areas of responsibility: People, Product, Processes and Store:

People:

• Have exceptional customer service skills.

• Have a passion for coaching, developing and empowering teams of 20+ through constructive and positive performance management with and a hands-on approach.

• Have strong communication, motivational and leadership skills that display an eagerness to make a difference.

Product:

• Have a flair for merchandising.

• Have a strong passion and focus on driving high volumes of stock.

Processes:

• Reporting to the Retail Sales and Operations Manager, you will be responsible for the store’s financial performance (sales, controllable costs etc.), customer service standards, store standards and inventory management.

Store:

• Actively maintain store standards through leading by example. 

• Have a strong focus on promoting and leading health and safety in store.

If you would like to work for a leading discount retailer where initiative is admired, individualism is respected and career opportunities are endless, then select the "Apply" button to submit your cover letter and resume.

Only successful applicants will be contacted, no agency assistance required.

Customer Sales & Service / Retail Assistant

About the role:

At Repco we want to ensure that each customer has a great shopping experience in person, over the phone, and online.

As a Retail Assistant (Customer Sales & Service) your key focus includes:

• Always have a safety focus to ensure your safety, and that of your teammates & customers
• Provide genuine service & create moments that matter with customers
• Use your strong customer service to contribute to positive sales performance
• Maintain exceptional showroom presentation & merchandising standards
• Process stock; receive, dispatch & store
• Be an enthusiastic, cooperative & collaborative Repco team member, and contribute to a positive team culture.

Note, this role will require lifting, bending & climbing.

We are open to receiving applications from people without industry knowledge. Send your CV to our Careers Team by clicking APPLY!

Employee benefits include:

• A safe & inclusive team environment
• Attractive team member pricing across all GPC AP businesses
• Industry award rates of pay, penalty rates, fortnightly pay cycle
• Employee reward & recognition programs
• No late-night trading
• Ongoing training & career development
• Private FB group to keep in touch with work peers from around the country

Repco is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge, and our team members are valued and appreciated. We deliver careers and experiences that are supportive, rewarding, and inclusive, and we are passionately focused on safety, results, and continuous improvement. Repco is a division of GPC Asia Pacific.

To learn more about Repco, visit: www.repco.com.au or follow us on socials.

GPC Asia Pacific
Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand, and Southeast Asia. Our iconic brands include Repco, NAPA, McLeod Accessories and Motion Industries. Yet we are more than just a parts and service company. We propel people forward.

With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won't leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com.

Your next adventure starts here!

BCF Kadina is opening mid-December, and we’re looking for an Assistant Store Manager who’s hands-on, customer-focused, and ready to lead a team to success.

This is your chance to grow with a brand-new store, smash KPIs, and learn from an incredible Store Manager, a true coach and mentor who’ll help you level up.

If you’ve got leadership experience and the drive to make every day an adventure, this is your moment.

• Rotating roster, shared with the Store Manager - because your days off matter too! 
• Competitive salary with super, weekly pay, and potential bonus opportunities 
• Significant discounts across all our Brands - BCF, Macpac, Supercheap Auto and rebel
• Backed by the Super Retail Group, with over 160 stores nationwide 

What’s in it for you? 

Be rewarded with great work-life balance, group wide career and development opportunities along with:  

• Inclusive & Supportive Culture: Join a diverse, inclusive workplace where you can bring your whole self to work and grow your career. 
• Innovation & Recognition: Thrive in a culture that champions innovation, collaboration, and celebrates your contributions through a dedicated recognition platform. 
• Wellbeing Focus: Benefit from wellbeing initiatives, including 24/7 support through the Sonder app. 
• Exclusive Perks: Enjoy corporate rates on travel, fitness, insurance, entertainment, and more, plus great team discounts through our Perks Program. 
• Parental Support: Access generous Parental Leave from day one, supporting both primary and secondary carers. 

Our culture is genuine and our team truly live and breathe our ethos. We encourage our team to live their passion, by training them to be knowledgeable with firsthand experience of our products. 

We don’t just sell products; we’re about inspiring our customers to get the most out of their leisure time and we want the same for our team. 

As an Assistant Store Manager, you're key in supporting the Store Manager to help your store reach its full sales potential, operate smoothly, and create a positive, engaging work environment. To thrive here, you should ideally have: 

• Retail management / Leadership experience 
• The ability to lead by example and deliver top-tier customer service. 
• A natural ability to motivate and inspire your team 
• Skills in training, driving floor sales, and achieving results. 
• Experience in visual merchandising, stock control, health and safety and store security. 

Share your passion for Boating, Camping and Fishing with one of Australasia's favourite retailers 

Be our next success story, apply now! 

Closing date subject to change.