Join the Mitolo Wines Team as Our Weddings & Events Coordinator / Restaurant Administrator!
Location: McLaren Vale | Full-Time

Are you an exceptional communicator with a flair for event planning and a passion for delivering unforgettable experiences? Mitolo Wines, a leader in premium wines and hospitality in stunning McLaren Vale, is seeking a dedicated Weddings and Events Coordinator / Restaurant Administrator to elevate our venue and operations.

What You'll Do:

• Lead the seamless delivery of Mitolo venue events, ensuring each moment exceeds client expectations through skilled negotiation, meticulous attention to detail, and clear, professional communication—both written and verbal.

• Manage all aspects of event planning and execution, including staffing, set-up, and logistics, while ensuring events are delivered on time, within budget, and at the highest standards.

• Oversee booking systems—Now Book It, Lightspeed, and our internal CRM—to maintain accurate, efficient, and up-to-date records supporting both Cellar Door and restaurant operations.

• Provide essential administrative support to optimize day-to-day operations, streamline internal processes, and support business growth.

• Collaborate on strategic initiatives to uphold and elevate the quality of all Mitolo Wine operations, ensuring consistency in product and service excellence.

• Engage with external clients professionally, building strong relationships through negotiation and exceptional customer service.

• Support staff training on service standards, dress codes, and grooming, fostering a positive, professional environment.

• Maintain a safe, clean, and well-organized environment—ensuring health, safety, and security protocols are followed and incidents are reported promptly.

• Minimize wastage, prevent theft, and ensure all opening and closing procedures, including banking, are strictly adhered to.

• Play a vital role in upholding Mitolo Wines’ reputation by ensuring staff present themselves professionally and deliver exceptional hospitality at every touchpoint.

What We're Looking For:

• Proven experience in event management, hospitality, or administrative roles within a busy venue.

• Exceptional negotiation skills and an eye for detail.

• Strong communication skills, both written and verbal, with a track record of managing external customer relationships effectively.

• Confidence in managing booking systems and administrative workflows—experience with Tripleseat, Now Book It, Lightspeed, or CRM systems is a plus.

• Ability to work under pressure in a fast-paced environment while maintaining professionalism.

• Passionate about creating memorable guest experiences and supporting team success.