The Boyer Group is seeking a highly motivated, organized, and sales-driven Sales and Operations Coordinator to take the lead in managing our daily operations while driving business growth. This role is ideal for someone who thrives in a dynamic environment — balancing client engagement, sales conversion, and seamless operational execution.
As a key member of our team, you will coordinate staff schedules, oversee logistics and event planning across Melbourne, and actively convert leads through proactive communication. You’ll be at the center of ensuring everything runs smoothly — from internal coordination to building strong client relationships that result in repeat business and new opportunities.
Key ResponsibilitiesDrive sales growth by converting leads through phone, email, and digital channels.
Coordinate day-to-day operations, including staff scheduling, logistics, and detailed itinerary planning for events and activities across Melbourne
Build and nurture client relationships to maximize satisfaction and encourage repeat engagement
Collaborate with internal teams to ensure alignment and smooth communication between departments
Track and manage data across systems, ensuring accuracy for reporting and performance monitoring
Support process improvements that enhance productivity and customer experience.
Prepare and maintain spreadsheets, reports, and documentation to ensure efficient workflow and transparency
Identify new business opportunities through relationship management and strategic follow-ups
Qualifications
Proven experience in sales coordination, operations, or administrative management.
Strong sales acumen with experience in lead conversion and client relationship management.
Excellent organizational, communication, and multitasking skills.
Proficiency in Microsoft Office (especially Excel) and familiarity with CRM or other data management systems.
Highly detail-oriented with the ability to manage multiple priorities and deadlines.
A proactive problem-solver with a passion for teamwork and achieving results.