Join Australia’s leading privately-owned housing maintenance company, proudly delivering services to Public Housing, Community Housing, Aged Care, and NDIS clients nationwide.
We are seeking an experienced and results-driven Facilities Contract Manager to oversee both local and regional operational teams across New South Wales. This role is key to ensuring the successful delivery of government-funded maintenance programs, with a strong focus on meeting contract milestones, managing performance and maintaining high-quality service standards.
This role reports directly to the Managing Director and requires semi-regular travel across NSW, so flexibility and a proactive approach are essential.
Key Responsibilities:
- Deliver business objectives, managing quality, operations and finance to achieve contractual KPI’s within the relevant legislation;
- Deliver business objectives by managing quality, operations, and finance to meet KPIs and comply with legislation
- Plan, coordinate, and oversee timely, high-quality maintenance services across NSW
- Manage contract budgets and collaborate with senior management to achieve financial and operational targets
- Drive continuous improvement initiatives to increase efficiency, reduce costs, and enhance profitability
- Oversee subcontractor procurement, onboarding, and performance to meet contract requirements and service-level agreements (SLAs)
- Ensure all work complies with legal, contractual, WHS, and statutory obligations, including building codes and essential safety standards
- Monitor and manage workflows to ensure timely completion of tasks within contractual timeframes
- Develop and maintain strong client relationships and actively participate in contract meetings
- Manage and approve scope variations in line with operational and contractual guidelines
- Collaborate with internal teams and external stakeholders to ensure seamless contract delivery
- Lead, mentor, and support team members to build a positive, high-performing team culture
- Promote culturally safe practices and respectful engagement with Aboriginal communities and stakeholders
Essential:
- Tertiary qualification or degree in Building & Construction or a related field preferred;
- Minimum of 8+ years’ experience in the building or asset maintenance industry, or a similar field;
- Proven experience leading and mentoring high-performance teams;
- Experience working with or within government departments (highly regarded);
- Demonstrated experience in change management and implementing strategic change;
- Strong personal and professional ethics with a focus on continuous improvement;
- Proven ability to manage trades, suppliers, and project budgets;
- Excellent time management and organisational skills;
- Strong commercial/business acumen;
- Excellent communication skills – verbal, written, and interpersonal;
- Proficiency with Windows, tablets, and various operational systems or databases;
- Current Driver’s Licence;
- National Police Clearance (within the past 12 months or willingness to obtain);
- White Card (mandatory)
On offer:
- Competitive remuneration package;
- A rewarding career with an industry leader;
- Supportive leadership and team environment;
- Access to employee benefits and ongoing development opportunities;
- A diverse and inclusive workplace – Aboriginal and Torres Strait Islander applicants strongly encouraged;
- Equal Opportunity Employer committed to building a respectful and collaborative team.
To Apply:
Ready to make a difference in a leadership role that directly supports communities across NSW? Apply now to join a company that values integrity, service, and innovation.