Join Our Team as a Front Office Supervisor at Amora Hotel Brisbane!

Are you ready to take your hospitality career to the next level? At Amora Hotel Brisbane, we pride ourselves on delivering exceptional and memorable guest experiences in the heart of Brisbane’s CBD. With 296 contemporary guest rooms, multiple Food & Beverage outlets, and extensive conference facilities, we’re looking for a proactive and experienced Front Office Supervisor to join our dynamic team!

About the Role
As the Front Office Supervisor, you will report directly to the Front Office Manager and collaborate closely with the Front Office leadership team. You’ll lead the reception desk on shift, support training and standards, and help implement effective systems and procedures, including cash handling and payments. Your leadership will inspire the Front Office team to respond professionally to guest feedback and create unforgettable experiences at every opportunity.

What We’re Looking For

• Experience: Previous experience in a Hotel Front Office role within a 4–5 star environment is essential. Supervisory experience is highly regarded, with proven shift leadership, accuracy within systems and front office procedures, effective service recovery, and coaching/on-the-job training of team members.

• Team Player: Bring your vibrant personality and mature outlook as you lead a collaborative team focused on exceeding guest expectations.

• Initiative: Thrive in a fast-paced environment by prioritizing duties and taking initiative.

• Flexibility: Commit to a 24/7 roster with a variety of shifts, including mornings, afternoons, overnight (covering sick and annual leave), weekends, and public holidays.

• Tech-Savvy: Experience with Opera Cloud or a similar hotel operating system.

• Communication: Excellent presentation and communication skills in both written and spoken English.

• Eligibility: Full Australian working rights are required.

Why Amora Hotel?
Join a team that values excellence, collaboration, and innovation. As a Front Office Supervisor, you’ll be an ambassador for our boutique, 5-star brand, positively representing Amora at every stage of the guest journey—from reservation to departure.

Perks of Working with Us

• Complimentary Duty Meals: Enjoy free meals during your shifts.

• Uniform Dry Cleaning: We take care of your uniforms to keep you looking sharp.

• Learning Opportunities: Enhance your skills with training and development programs.

• Exclusive Discounts: Get reduced rates on accommodation and dining at Amora Hotels & Resorts!

How to Apply
Ready to make your mark in the hospitality industry? Submit your application, including a cover letter and updated resume with two recent referees (preferably from your most recent employer), by clicking the link below.

Don’t miss this exciting opportunity to grow your career at Amora Hotel Brisbane—where exceptional service meets boutique, 5-star hospitality!