Despatch
Zoom Recruitment
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Full Time Work
Physical & Practical: Manual handling involved; forklift licence advantageous
Team Environment: Join a supportive team
Full Time Work
Physical & Practical: Manual handling involved; forklift licence advantageous
Team Environment: Join a supportive team
Coordinate the movement and shipment of goods, involving tasks like receiving, picking, packing, documenting, and loading orders.
This role requires strong organisational, communication, and problem-solving skills to manage daily operations efficiently.
Key Responsibilities
Receiving and Preparing Goods: Inspecting incoming and outgoing items, verifying them against consignment records, and ensuring they meet condition and specification standards.
Order Processing: Picking and packing customer orders accurately and within set timeframes, using manual and electronic tools.
Documentation and Record Keeping: Maintaining accurate records of goods received and despatched, creating and processing invoices, and verifying shipping documents.
Inventory Management: Managing stock, performing stocktakes, and ensuring accurate inventory counts.
Coordination and Communication: Liaising with drivers, internal teams (like customer service), and customers to manage deliveries, communicate order status, and resolve issues such as delays or discrepancies.
Equipment Operation: Operating forklifts and other machinery for the safe movement and storage of stock.
Safety and Compliance: Adhering to Occupational Health & Safety (OHS) and company procedures, maintaining a clean and organised work area.
System Usage: Confidently using computer systems, including ERP systems (such as Navision or Netsuite), to manage tasks and generate reports.
Essential Skills
Organisational Skills: To manage multiple tasks, coordinate logistics, and maintain accurate records.
Communication Skills: To liaise effectively with drivers, customers, and internal teams.
Problem-Solving Skills: To promptly address and resolve issues related to stock, deliveries, or operational discrepancies.
Attention to Detail: For accurate picking, packing, and documentation.
Physical Stamina: For tasks involving manual handling and operating equipment.
Tech Literacy: Proficiency with various software and warehouse management systems.