Inbound Call Centre Telephonist
Southern Communications Network
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Competitive Hourly Salary
Onsite Free Parking
Weekly Payroll and Superannuation
Competitive Hourly Salary
Onsite Free Parking
Weekly Payroll and Superannuation
Join the Team That Keeps Your Community Moving
At Southern Communications Network (SCN), we do more than answer phones — we’re the vital link between passengers and the taxis they rely on every day. As a Call Centre Operator, you’ll play a key role in dispatching taxis across the region, helping people get where they need to go quickly, safely, and with excellent service.
Whether you're assisting a parent getting their child to school, a traveler heading to the airport, or someone simply needing a reliable ride home, you make a real difference in their day.
We’re looking for tech-savvy, customer-focused individuals who stay calm under pressure and thrive in a fast-paced environment. With flexible, 24/7 shifts, hands-on training, and up to 30 hours per week, this is a great opportunity to join a supportive, locally owned team that values reliability, flexibility, and community impact.
Responsibilities:
Navigate through multiple screens and programs whilst being on the phone
Provide a high level of customer service
Ability to remain calm, positive, and empathetic, especially when dealing with frustrated customers.
Collecting accurate and critical information
Essential Qualities:
- Energetic and reliable
- Available to workdays, evenings and weekends
- Competent computer and literacy skills
- Excellent telephone manner
- Strong customer service abilities
How to Apply:
If you're interested in joining our team or have any questions, please email admin@southerncomms.com.au
We look forward to hearing from you!