Clinical Administrator, RAPID Testing Clinic Fortitude Valley - Full Time
Queensland Positive People
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Do you see yourself as someone who creates a welcoming, inclusive, and professional environment for clients and colleagues in a clinical setting?
Are you confident managing reception and administrative tasks that support the smooth operation of peer-led and Nurse Practitioner-led clinics?
Do you feel passionate about contributing to trauma-informed, culturally safe, and client-centered care in your daily work?
Queensland Positive People (QPP) are seeking a Clinical Administrator to provides professional, efficient administrative and clinical support to QPP’s RAPID sexual health testing service. This position delivers welcoming front-of-house and reception services, administrative coordination, and logistical support to ensure the smooth operation of daily clinic functions. The role also provides professional chaperone support to the Nurse Practitioner during sexual health examinations, ensuring client comfort, safety, and dignity.
Applications close midnight Tuesday 28th October 2025.
Full-time (38 hours) Monday – Friday 08:30 – 16:30.
Fixed-term contract to 30th June 2026 (continuation of employment depends on continued programme funding).
SACS Award Level 4.1 ($44.58/hr) + super + salary packaging to increase your take home wage.
Supportive organisation with an exciting future of growth and commitment to community.
We value our amazing team, and the energy and commitment they bring to the job. QPP offers an environment that encourages not only our community to reach their goals but our employees also. From a supportive work/life balance, continuous professional development, to working in an inspiring environment.
Queensland Positive People is an Equal Opportunity Employer. Every year and decade, the landscape of HIV changes – new evidence and technologies emerge and more and more people from diverse backgrounds reach out and become involved. As People Living with HIV and allies, we are incredibly diverse in age, gender, sexuality, culture, ethnicity, and religion.
About the role:
As a Clinical Administrator, you will:
Provide a warm and inclusive welcome to clients, employees, and visitors, maintaining confidentiality and professionalism.
Coordinate and perform day-to-day reception and administrative duties to ensure the efficient operation of the RAPID peer-led and Nurse Practitioner-led clinics.
Manage client appointments, phone calls, emails, and data entry using established systems.
Coordinate supply requests and procurement, maintaining accurate registers.
Support the RAPID Program Manager, RAPID Team Leader and Nurse Practitioner with documentation, correspondence, and reporting.
Act as a professional chaperone for clients and the Nurse Practitioner during sexual health examinations, ensuring client dignity, safety, and comfort.
Contribute to the delivery of trauma-informed, culturally safe, and inclusive care for all clients.
Essential Requirements:
Minimum 1-2 years’ experience in administration, reception, or health service coordination.
Excellent interpersonal and communication skills with a strong client-service focus.
Ability to maintain exceptionally high standards in the protection and promotion of client confidentiality/privacy.
Competency in the use of Microsoft Office, including Word, Excel, and Outlook.
The provision of a National Police Check of six months currency (or international check if lived overseas in the last 12 months) or evidence that a National Police Check has been applied for.
A current Queensland Blue Card or equivalent interstate Working with Children Check.
How to Apply:
Please ensure you can fulfil the essential requirements of the Position Description. It can be found here: https://qpp.foliogrc.com/refdocs/183/public_show
To apply, please complete the Employment Application Form and email it along with all the supporting documents to hr@qpp.org.au by midnight Tuesday, 28th October 2025. Interviews will take place on Tuesday, 04th November 2025.
The Employment application form can be found here: https://accessqpp.sharepoint.com/:w:/g/HR/EcHK3rAdCSdEs_alEiBaN-0Bs7g1lQQj-PMolGjDuEfOww?rtime=BojG9sMK3kg&wdLOR=cCCDBE133-8689-440D-B1AA-7285CCEA92D8
For Further Information Contact:
Tammy Rudduck
RAPID Program Manager